This document contains tables and figures summarizing telecom customer bases in Indonesia from 2004-2008. It includes data on fixed wireline, fixed wireless access, mobile/cellular, and wireless subscribers. For each category, it provides total subscriber numbers and market shares for the major operators over this period.

1. Telecom Customer
Bases – Part 2
Indonesian Telecom Market Facts and
Numbers: Charts & Tables
2004-2008
[HR.CTD002.V1U1-2009]
Dr.-Ing. Eueung Mulyana @ Harewos Research
11/7/2009
http://www.ligarvirtual.com/harewos

2. Telecom Customer Bases – Part 2
Harewos.Research
http://www.ligarvirtual.com/harewos
Nov. 7
2
Contents
List of Figures & Tables........................................................................................................ 3
FWL / PSTN Customer Base ................................................................................................ 4
FWA Customer Base ............................................................................................................. 6
Mobile/Cellular Customer Base.......................................................................................... 10
Wireless Customer Base ..................................................................................................... 17
Abbreviations & Notes ........................................................................................................ 20

3. Telecom Customer Bases – Part 2
Harewos.Research
http://www.ligarvirtual.com/harewos
Nov. 7
3
List of Figures & Tables
Figure 1 Fixed Wireline Subscriber Base (2004-2008)........................................................ 4
Figure 2 Market Share of FWL Minor Players.................................................................... 5
Figure 3 FWA Subscriber Base (2004-2008)........................................................................ 6
Figure 4 FWA Market Shares (2004-2008).......................................................................... 7
Figure 5 FWA Market Share 2008E..................................................................................... 7
Figure 6 Prepaid FWA Subscriber Base (2004-2008).......................................................... 8
Figure 7 FWA Prepaid Portion 2004-2008 (All Operators)................................................. 9
Figure 8 FWA Prepaid Portions 2004-2008 ......................................................................... 9
Figure 9 Mobile/Cellular Subscriber Base (2004-2008)..................................................... 10
Figure 10 Market Share of Subscribers 2008E.................................................................. 11
Figure 11 Market Shares of Mobile Subscribers - All ....................................................... 12
Figure 12 Market Shares of Mobile Subscribers – Minor Players.................................... 12
Figure 13 Market Shares of Subscribers of TSEL, ISAT & XL ........................................ 13
Figure 14 Prepaid Mobile Subscriber Base (2004-2008) ................................................... 14
Figure 15 Postpaid Mobile Subscriber Base (2004-2008).................................................. 15
Figure 16 Mobile Prepaid Portion 2004-2008 (All Operators) .......................................... 16
Figure 17 Mobile Prepaid Portion 2004-2008 .................................................................... 16
Figure 18 Wireless Subscriber Base (2004-2008) .............................................................. 17
Figure 19 Market Share of Wireless Subscribers 2008E .................................................. 18
Figure 20 Market Shares of Wireless Subscribers – 5 Major Operators.......................... 19
Figure 21 Market Shares of Wireless Subscribers – Minor Players................................. 19
Table 1 FWL Subscriber Base (2004-2008).......................................................................... 4
Table 2 Percentage of FWL Subscriber Base (2004-2008) .................................................. 4
Table 3 FWA Subscriber Base (2004-2008).......................................................................... 6
Table 4 Percentage of FWA Subscriber Base (2004-2008) .................................................. 6
Table 5 Prepaid FWA Subscriber Base (2004-2008)............................................................ 8
Table 6 Postpaid FWA Subscriber Base (2004-2008) .......................................................... 8
Table 7 Percentage of Prepaid Subscriber Base .................................................................. 8
Table 8 Mobile/Cellular Subscriber Base (2004-2008) ...................................................... 10
Table 9 Percentage of Mobile Subscriber Base (2004-2008) ............................................. 11
Table 10 Prepaid Mobile Subscriber Base (2004-2008)..................................................... 14
Table 11 Postpaid Mobile Subscriber Base (2004-2008) ................................................... 14
Table 12 Percentage of Mobile Subscriber Base (2004-2008) ........................................... 15
Table 13 Wireless Subscriber Base (2004-2008)................................................................ 17
Table 14 Percentage of Wireless Subscriber Base (2004-2008) ........................................ 18

4. No
Harew
http://
ov. 7
TLKM
ISAT
BBT
TLKM
ISAT
BBT
wos.Resear
/www.ligar
Figu
2
2
Table
8,4
8,50
8,55
8,60
8,65
8,700
8,750
rch
rvirtual.com
FW
ure 1 Fixe
2004E
8,559,350
20,000
2,878
Table 1
2004E
99.73
0.23
0.03
2 Percen
50,000
00,000
50,000
00,000
0,000
0,000
0,000
200
m/harewos
WL / P
ed Wirelin
2005E
8,686,
21,
2,
FWL Sub
2005E
99.72
0.25
0.03
ntage of F
04E
2005E
Fixe
PSTN
ne Subsc
20
,131 8
,724
,530
bscriber
2
9
0
0
FWL Subs
2006E
20
ed Wire
Telec
N Cus
criber Bas
006E
8,709,211
26,632
2,500
Base (200
006E
99.67
0.30
0.03
scriber B
007E
2008E
eline
com Custom
stom
se (2004-2
2007E
8,684,8
30,4
2,3
04-2008)
2007E
99.62
0.35
0.03
Base (2004
E
mer Bases –
mer B
2008)
20
888 8
479
393
20
99
0
0
4-2008)
BBT
ISAT
TLKM
– Part 2
4
ase
008E
8,629,783
42,145
2,300
008E
9.49
0.49
0.03

5. No
Harew
http://
ov. 7
wos.Resear
/www.ligar
F
0.00
0.10
0.20
0.30
0.40
0.50
0.60
rch
rvirtual.com
Figure 2 M
2004E
F
m/harewos
Market S
2005E 2
FWL M
Mino
Share of F
2006E 2
Market
or Pla
Telec
FWL Mino
2007E 2
t Shar
ayers
com Custom
or Player
008E
e
mer Bases –
rs
ISAT
BBT
– Part 2
5

6. No
Harew
http://
ov. 7
TLKM
ISAT
BTEL
M‐8
TLKM
ISAT
BTEL
M‐8
wos.Resear
/www.ligar
Table
5,000,0
10,000,0
15,000,00
20,000,00
25,000,00
rch
rvirtual.com
Figure 3
2004E
1,429,368
62,716
192,029
0
Table 3
2004E
84.87
3.72
11.40
0.00
4 Percen
0
000
00
00
00
00
2004E
m/harewos
3 FWA Su
2005E
4,061
271
486
FWA Sub
2005E
84.28
5.63
10.10
0.00
ntage of F
E
2005E
FWA S
FWA
ubscriber
E 2
1,867
1,158
6,604
0
bscriber
E 2
8
0
FWA Subs
2006E
2
Subsc
Telec
A Cus
r Base (20
2006E
4,175,853
378,727
1,547,557
0
Base (200
2006E
68.43
6.21
25.36
0.00
scriber B
2007E
20
ribers
com Custom
stom
004-2008)
2007E
6,362,
627,
3,820,
04-2008)
2007E
58.85
5.81
35.34
0.00
Base (2004
008E
s
mer Bases –
mer B
20
844 12
934
701 7
0
20
6
3
3
1
4-2008)
M-8
BTEL
ISAT
TLKM
– Part 2
6
ase
008E
,725,425
761,589
7,304,543
332,500
008E
0.24
3.61
4.58
1.57
L
T
M

7. No
Harew
http://
ov. 7
Percentage
wos.Resear
/www.ligar
0.00
10.00
20.00
30.00
40.00
50.00
60.00
70.00
80.00
90.00
2
rch
rvirtual.com
Figure
Figu
2004E
F
ISAT
4%
BT
35
FWA
m/harewos
4 FWA M
ure 5 FWA
2005E
FWA - M
T
%
TEL
5%
A Mark
Market Sh
A Market
2006E
Marke
M-8
1%
ket Sha
Telec
hares (200
t Share 20
2007E
et Shar
TL
6
are - 2
com Custom
04-2008)
008E
2008E
re
LKM
60%
2008E
mer Bases –
T
IS
B
M
– Part 2
7
TLKM
SAT
BTEL
M-8

8. No
Harew
http://
ov. 7
TLKM
ISAT
BTEL
M‐8
TLKM
ISAT
BTEL
TLKM
ISAT
BTEL
M‐8
1
1
2
25
wos.Resear
/www.ligar
Figu
2
Tab
2
Tab
Ta
0
5,000,000
10,000,000
15,000,000
0,000,000
5,000,000
rch
rvirtual.com
ure 6 Pre
2004E
745,200
48,592
130,340
0
ble 5 Pre
2004E
684,168
14,124
61,689
ble 6 Post
2004E
52.1
77.5
67.9
0.0
able 7 Pe
2004E
2
m/harewos
epaid FW
2005E
3,240,
251,4
351,
paid FWA
2005E
821,
19,
134,
tpaid FWA
2005E
79.8
92.7
72.3
0.0
ercentage
2005E
200
FWA P
WA Subscr
20
567 3
450
826 1
0
A Subscri
20
300
708
778
WA Subscr
20
8
9
9
e of Prepa
06E
2007E
Prepai
Telec
riber Bas
006E
3,381,426
358,182
1,414,920
0
iber Base
006E
794,427
20,545
132,637
riber Base
006E
81.0
94.6
91.4
0.0
aid Subsc
E
2008E
id
com Custom
e (2004-2
2007E
5,535,0
594,2
3,695,8
e (2004-20
2007E
827,8
33,7
124,8
e (2004-20
2007E
87.0
94.6
96.7
0.0
criber Ba
mer Bases –
008)
20
00 11
03
17 7
0
008)
20
44
31
84
008)
20
9
8
9
10
ase
M-8
BTEL
ISAT
TLKM
– Part 2
8
008E
,994,300
681,362
7,196,518
332,500
008E
731,125
80,227
108,025
008E
4.3
9.5
8.5
00.0

9. No
Harew
http://
ov. 7
wos.Resear
/www.ligar
Figure
5
200
0.0
20.0
40.0
60.0
80.0
100.0
120.0
Percentage
rch
rvirtual.com
e 7 FWA P
Figure 8
55
04E
FWA
0
0
0
0
0
0
0
2004E
FW
m/harewos
Prepaid P
8 FWA Pr
80
2005E
A Prep
2005E
WA Pr
Portion 2
repaid Po
84
2006E
paid P
2006E
repaid
Telec
004-2008
ortions 20
91
2007E
ortion
2007E 2
Portio
com Custom
(All Oper
004-2008
9
E 200
n (%)
2008E
on
mer Bases –
rators)
96
08E
TLKM
ISAT
BTEL
– Part 2
9

10. No
Harew
http://
ov. 7
TSEL
ISAT
XL
M‐8
STI
NTS
HCPT
Smart
1
1
1
16
wos.Resear
/www.ligar
Mo
Figu
20
16
9
3
Tabl
0
20,000,000
40,000,000
60,000,000
80,000,000
100,000,000
120,000,000
40,000,000
60,000,000
rch
rvirtual.com
obile
ure 9 Mob
004E
6,290,508
9,754,607
,791,000
414,300
0
0
0
0
le 8 Mobi
0
0
0
2004E
Mobi
m/harewos
e/Cel
bile/Cellul
2005E
24,269,3
14,512,4
6,978,5
794,9
10,6
21,5
ile/Cellul
2005E
le/Cell
lular
lar Subsc
20
353 35
453 16
519 9
900 1
609
537
0
0
ar Subsc
2006E
lular S
Telec
r Cus
criber Ba
006E
5,597,171
6,704,639
9,527,970
1,825,900
134,713
12,715
0
0
riber Bas
2007E
Subscr
com Custom
stom
ase (2004-
2007E
47,890,1
24,545,4
15,469,0
3,012,8
310,4
4,7
2,039,4
115,0
se (2004-2
2008E
ribers
mer Bases –
mer B
2008)
20
39 65
22 36
00 26
00 2
64
88 3
06 4
00 1
2008)
– Part 2
10
ase
008E
,299,991
6,510,246
6,015,517
,671,900
784,343
,234,800
4,500,609
,530,823
Smart
HCPT
NTS
STI
M-8
XL
ISAT
TSEL

11. No
Harew
http://
ov. 7
TSEL
ISAT
XL
M‐8
STI
NTS
HCPT
Smart
wos.Resear
/www.ligar
20
5
3
1
1
0
0
0
0
Table 9
F
X
1
rch
rvirtual.com
004E
3.85
2.25
2.53
1.37
0.00
0.00
0.00
0.00
9 Percent
Figure 10
IS
26
XL
19%
M-8
2%
ST
1%
Cellul
m/harewos
2005E
52.09
31.15
14.98
1.71
0.02
0.05
0.00
0.00
tage of M
0 Market
SAT
6%
TI
% NTS
2%
HC
3%
lar Ma
20
5
2
1
2
0
0
0
0
obile Sub
Share of
PT
%
Smart
1%
arket S
Telec
006E
5.79
6.18
4.93
2.86
0.21
0.02
0.00
0.00
bscriber B
Subscrib
Share
com Custom
2007E
51.28
26.28
16.56
3.23
0.33
0.01
2.18
0.12
Base (200
bers 2008E
T
4
2008E
mer Bases –
20
46
25
18
1
0
2
3
1
04-2008)
E
SEL
46%
E
– Part 2
11
008E
6.46
5.98
8.51
.90
.56
.30
.20
.09

12. No
Harew
http://
ov. 7
F
1
2
3
4
5
6
Percentage
wos.Resear
/www.ligar
Figu
Figure 12
0.00
10.00
20.00
30.00
40.00
50.00
60.00
20
0.00
0.50
1.00
1.50
2.00
2.50
3.00
3.50
Percentage
rch
rvirtual.com
ure 11 Ma
Market S
004E
Cel
2004E
Cel
m/harewos
arket Sha
Shares of
2005E
llular
2005E
llular
ares of Mo
f Mobile S
2006E
- Mark
2006E
- Mark
Telec
obile Sub
Subscribe
2007E
ket Sh
2007E 2
ket Sh
com Custom
bscribers
ers – Min
2008E
hare
2008E
hare
mer Bases –
- All
nor Player
E
M-8
STI
NTS
HCPT
Smart
– Part 2
12
rs
TSEL
ISAT
XL
M-8
STI
NTS
HCPT
Smart

13. No
Harew
http://
ov. 7
wos.Resear
/www.ligar
Figure 1
98
200
rch
rvirtual.com
13 Market
8.6
04E
TSEL
m/harewos
t Shares
98.2
2005E
L+ISAT
of Subscr
96.9
2006E
T+XL P
Telec
ribers of
94.1
2007E
Portio
com Custom
TSEL, IS
90
E 200
on (%)
mer Bases –
SAT & XL
0.9
08E
– Part 2
13

14. No
Harew
http://
ov. 7
TSEL
ISAT
XL
M‐8
STI
NTS
HCPT
Smart
TSEL
ISAT
XL
M‐8
STI
NTS
HCPT
Smart
wos.Resear
/www.ligar
Figur
Tabl
Table
20,00
40,00
60,000
80,000
100,000
120,000
140,000
rch
rvirtual.com
re 14 Pre
2004E
14,962,959
9,214,663
3,743,000
396,700
0
0
0
0
le 10 Prep
2004E
1,327,549
539,944
48,000
17,600
0
0
0
0
e 11 Postp
0
00,000
0,000
0,000
0,000
0,000
0,000
0,000
200
P
m/harewos
paid Mob
2005E
22,798
13,836
6,802
776
10
21
paid Mob
2005E
1,470
676
176
18
paid Mob
04E
2005E
Prepaid
bile Subs
E 2
8,598 33
6,046 15
2,325 9
6,000 1
0,609
1,537
0
0
bile Subsc
E 2
0,755 1
6,407
6,194
8,900
0
0
0
0
bile Subsc
E
2006E
2
d Subs
Telec
criber Ba
2006E
3,935,246
5,878,780
9,141,331
1,778,200
133,746
10,155
0
0
criber Ba
2006E
1,661,925
825,859
386,639
47,700
967
2,560
0
0
criber Ba
2007E
20
scribe
com Custom
ase (2004-
2007E
45,977,0
23,945,4
14,988,0
2,920,2
310,1
4,7
2,036,2
115,0
ase (2004-
2007E
1,913,1
599,9
481,0
92,6
2
3,2
ase (2004-
08E
rs
mer Bases –
-2008)
20
009 63
431 35
000 25
00 2
76
88 3
02 4
000 1
2008)
20
130 1
991
000
600
288
0
204
0
-2008)
Smart
HCPT
NTS
STI
M-8
XL
ISAT
TSEL
– Part 2
14
008E
,359,619
,591,033
,599,297
,523,000
784,129
,234,800
4,490,202
,456,372
008E
,940,372
919,213
416,220
148,900
214
0
10,407
74,451
t
T

15. No
Harew
http://
ov. 7
TSEL
ISAT
XL
M‐8
STI
NTS
HCPT
Smart
wos.Resear
/www.ligar
Figur
Table 1
500,0
1,000,0
1,500,0
2,000,0
2,500,0
3,000,0
3,500,00
4,000,00
rch
rvirtual.com
re 15 Post
2004E
91.85
94.46
98.73
95.75
‐
‐
‐
‐
2 Percen
0
000
000
000
000
000
00
00
00
2004E
Po
m/harewos
tpaid Mob
2005E
93.94
95.34
97.48
97.62
‐
‐
‐
‐
tage of M
E
2005E
ostpai
bile Subs
E 2
9
9
9
9
9
7
Mobile Su
2006E
2
id Sub
Telec
scriber Ba
2006E
95.33
95.06
95.94
97.39
99.28
79.87
‐
‐
bscriber
2007E
200
scribe
com Custom
ase (2004
2007E
96.01
97.56
96.89
96.93
99.91
100.00
99.84
‐
Base (20
08E
ers
mer Bases –
4-2008)
20
97
97
98
94
99
10
99
95
04-2008)
Smart
HCPT
NTS
STI
M-8
XL
ISAT
TSEL
– Part 2
15
008E
7.03
7.48
8.40
4.43
9.97
0.00
9.77
5.14
t

16. No
Harew
http://
ov. 7
wos.Resear
/www.ligar
Figure 1
93
200
88.00
90.00
92.00
94.00
96.00
98.00
100.00
rch
rvirtual.com
16 Mobile
Figure 17
3.6
04E
Cellul
2004E
P
m/harewos
e Prepaid
7 Mobile
95.0
2005E
lar Pr
2005E
Prepaid
d Portion
Prepaid
95.4
2006E
epaid
2006E
d Port
Telec
2004-200
Portion 2
96.7
2007E
Portio
2007E
tion (%
com Custom
08 (All Op
2004-2008
97
E 200
on (%)
2008E
%)
mer Bases –
perators)
8
7.5
08E
TSEL
ISAT
XL
– Part 2
16
L

17. No
Harew
http://
ov. 7
TSEL
TLKM
ISAT
ISAT‐FW
XL
M‐8
M‐8 FW
STI
NTS
HCPT
Smart
BTEL
1
1
14
16
18
wos.Resear
/www.ligar
F
20
16
1
9
WA
3
WA
T
0
20,000,000
40,000,000
60,000,000
80,000,000
00,000,000
20,000,000
40,000,000
60,000,000
80,000,000
rch
rvirtual.com
igure 18 W
004E
6,290,508
1,429,368
9,754,607
62,716
,791,000
414,300
0
0
0
0
0
192,029
Table 13 W
0
0
2004E
W
m/harewos
Wir
Wireless
2005E
24,269,3
4,061,8
14,512,4
271,1
6,978,5
794,9
10,6
21,5
486,6
Wireless S
2005E
2
Wireles
eless
Subscrib
20
353 35
867 4
453 16
158
519 9
900 1
0
609
537
0
0
604 1
Subscrib
2006E
20
ss Subs
Telec
s Cus
ber Base (
006E
5,597,171
4,175,853
6,704,639
378,727
9,527,970
1,825,900
0
134,713
12,715
0
0
1,547,557
er Base (
007E
200
scribe
com Custom
stom
(2004-200
2007E
47,890,1
6,362,8
24,545,4
627,9
15,469,0
3,012,8
310,4
4,7
2,039,4
115,0
3,820,7
2004-2008
08E
ers
mer Bases –
mer B
08)
20
39 65
44 12
22 36
34
00 26
00 2
0
64
88 3
06 4
00 1
01 7
8)
BTEL
Smart
HCPT
NTS
STI
M-8 F
M-8
XL
ISAT-
ISAT
TLKM
TSEL
– Part 2
17
ase
008E
,299,991
,725,425
6,510,246
761,589
6,015,517
,671,900
332,500
784,343
,234,800
4,500,609
,530,823
7,304,543
L
t
T
FWA
-FWA
M

18. No
Harew
http://
ov. 7
TSEL
TLKM
ISAT
ISAT‐FW
XL
M‐8
M‐8 FW
STI
NTS
HCPT
Smart
BTEL
ISAT
0.4
wos.Resear
/www.ligar
20
5
4
3
WA 0
1
1
WA 0
0
0
0
0
0
Table 14
Figur
-FWA
47%
X
16.
M-8
1.65%
M-8 FW
0.21%
W
rch
rvirtual.com
004E
1.01
4.48
0.55
0.20
1.87
1.30
0.00
0.00
0.00
0.00
0.00
0.60
4 Percent
re 19 Mar
IS
22
XL
09%
8
%
WA
%
STI
0.49%
NTS
2.00% H
2
Wirele
m/harewos
2005E
47.21
7.90
28.23
0.53
13.58
1.55
0.00
0.02
0.04
0.00
0.00
0.95
tage of Wi
rket Shar
SAT
.58%
HCPT
2.78%
Smar
0.95%
B
4
ess Ma
20
5
5
2
0
1
2
0
0
0
0
0
2
ireless Su
re of Wire
rt
%
BTEL
4.52%
arket S
Telec
006E
0.92
5.97
3.90
0.54
3.63
2.61
0.00
0.19
0.02
0.00
0.00
2.21
ubscriber
eless Sub
TLKM
7.87%
Share
com Custom
2007E
45.96
6.11
23.56
0.60
14.85
2.89
0.00
0.30
0.00
1.96
0.11
3.67
r Base (20
scribers
TSE
40.39
2008E
mer Bases –
20
40
7
22
0
16
1
0
0
2
2
0
4
004-2008)
2008E
EL
9%
E
– Part 2
18
008E
0.39
.87
2.58
.47
6.09
.65
.21
.49
.00
.78
.95
.52
)

19. No
Harew
http://
ov. 7
Figu
Fi
1
2
3
4
5
6
Percentage
0
0
1
1
2
2
3
3
Percentage
wos.Resear
/www.ligar
ure 20 Ma
igure 21 M
0.00
10.00
20.00
30.00
40.00
50.00
60.00
20
0.00
0.50
1.00
1.50
2.00
2.50
3.00
3.50
200
rch
rvirtual.com
arket Sha
Market S
004E
Wir
04E 20
Wir
m/harewos
ares of Wi
hares of W
2005E
reless
005E 2
reless
ireless Su
Wireless
2006E
- Mark
2006E
- Mark
Telec
ubscriber
Subscrib
2007E
ket Sh
2007E
ket Sh
com Custom
rs – 5 Maj
bers – Min
2008E
hare
2008E
hare
mer Bases –
jor Opera
nor Playe
T
I
X
T
B
ISAT
M-8
M-8 F
STI
NTS
HCP
Smar
– Part 2
19
ators
ers
TSEL
ISAT
XL
TLKM
BTEL
T-FWA
FWA
PT
rt

20. Telecom Customer Bases – Part 2
Harewos.Research
http://www.ligarvirtual.com/harewos
Nov. 7
20
Abbreviations & Notes
2008E At the end of year 2008
FWA Fixed Wireless Access
(Limited Mobile Service)
FWL Fixed Wire-Line
PSTN Public Switched Telephone Network
TLKM PT. Telekomunikasi Indonesia (PT. Telkom)
ISAT PT. Indosat
XL PT. Excelcomindo Pratama
TSEL PT. Telekomunikasi Selular (Telkomsel)
M-8/M8 PT. Mobile-8
BBT PT. Batam Bintan Telekomunikasi
NTS PT. Natrindo Telepon Selular
HCPT PT. Hutchison CP Telecommunication
Smart PT. Smart Telecom
STI PT. Sampoerna Telekomunikasi Indonesia