Group & Team Differences
Why Team Leadership Skills Are
Important
Performance of the
organization

Globalization

Manager’s
Performance
Managers
Facilitation
Types of Groups
Participative Management
It is the process of the manager and employees
working together as a team to set objectives
and to plan how to accomplish them.
Functional Groups
Formal
groups
comprised of
managers
and their
employees.

Marketing

Finance

Production
LINKING PIN
ROLE
Task Groups

Specific
function.

Committee

Cross
Functional
Teams

Non
Routine
Unique
Situations

Authority
Classification of Task Groups
Ad Hoc
Committee

Standing
Committee

• Are temporary task forces for a
specific purpose
• Are permanent groups that exist
to deal with continuing
organizational issues
Project Matrix Teams

Organizations making custom tailored
products to meet customer specifications
develop project matrix teams.
Boards

Standing
Committees

Public
Policy
Groups
Venture
Groups
Informal Groups
Groups that are
spontaneously created when
members join together
voluntarily because of similar
interest are called informal
groups.
Problem Solving and Decision
Making Approaches
Difference
between
happening and
what the
individual or
group wants to
happen is A
PROBLEM.

Problem
Solving is the
process of taking
corrective action
in order to meet
objectives.

Process of
selecting an
alternative that
will solve a
problem is
DECISION
MAKING.
Decision Making Styles

Reflexive
Style

Reflective
Style

Consistent
Style
Problem Solving and Decision Making
Model
Define the Problem
Set Objectives and Criteria
Generate Alternatives
Analyze Alternatives and Select One
Plan, Implement the Decision and Control
Creativity
Creativity
means the
ability to
develop unique
alternatives to
solve problems
Stages of Creative Process
Preparation

Possible
Solutions

Incubation

Evaluation
Creativity Killers
0 It isn’t in the budget.

0 We did all right without it.

0 It costs too much.

0 We’re doing the best we can.

0 We’ve never done it before.

0 We don’t have the time.

0 Has anyone else ever tried it?

0 That will make other equipment

0 It won’t work in our company.
0 That’s not our problem.
0 We tried that before.

0 It can’t be done.
0 That’s beyond our responsibility.
0 Its too radical a change.

obsolete.
0 We’re too small / big for it.
0 Why change it? It’s still working.
0 We’re not ready for that.
0 Let’s form a committee.
0 Let’s get back to reality.
Using Groups to Generate Creative
Alternatives
Brainstorming
Synetics
Nominal Grouping
Consensus Making
Delphi Technique
Advantages of Group Decision Making

Better
Decisions

More
Alternatives

Acceptance

Morale
Disadvantages of Group Problem
Solving

Time

Domination

Conformity
and
Groupthink

Responsibility
and Social
Loafing
Supervisory Styles
Diagnose the Situation
Time

Information

Capability

Acceptance

Select the Appropriate Style for the
Situation
Teams & decision making hrm

Teams & decision making hrm