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Teaching Technology to Seniors
(and other tech immigrants)
Image by Bocian,
bit.ly/1a4Vqci
Tech natives, tech immigrants, and
tech fugitives
 Tech Natives
Grew up with tech
Tech comes naturally
 Tech Immigrants
Learned or learning tech as adults
Tech is a study
 Tech Fugitives
Want nothing to do with tech
Tech is terrifying
Images by Moini, bit.ly/1m0gnZT, bit.ly/1cX2tj5, bit.ly/1ftOzVE
The new role of libraries
 Digital Divide
Digital illiteracy = general disadvantage
 Social, professional, logistical, educational, entertainmse
nt, legal...
 Educational desert
Few other organizations teach tech for free
Image by Jportugall, bit.ly/Nafsac
Why seniors?
 Seniors are almost 100% tech immigrants
 Retirees aren't exposed to tech naturally
 Family of natives often can't teach their elders
 Successful tech programs for seniors may draw
other tech immigrants or fugitives
Image by Nemo, bit.ly/1cCnx3r
Why do seniors need tech?
 Staying in touch with family
 Facetime
 Skype
 Improve quality of life
 Online news
 Online shopping
 Meet new people & find things to do
 Meetup
Image by OpenClips, bit.ly/1i8msja
Three Rules
 Patience
– Repeat lessons
– Go VERY SLOW
 Respect
– Patron needs
– Patron ability
 Ask!
– “How are you doing?”
Being prepared for anything
 Popular questions:
Ipad, iPhone, and smartphones
Email and social media
Using an Internet browser
Basic computer skills (mouse, keyboard, etc.)
Overdrive
Image by Andrew_R_Thomas, bit.ly/1oUjik5
Being prepared for anything
 Ways to prepare
Be comfortable with the iPad
Stay up-to-date on current technological trends
 Slashdot.org
 Wired.com
 Techcrunch.com
Have a teaching laptop set aside
 Bookmark Mac and Windows forums
 Large icons & type
Use technology!
Being prepared for anything
 Tech features that seniors tend to like to know
about
Privacy settings
Dictation software and Siri
Google
Saving pictures from email
Desktop shortcuts to web pages
Bookmarking
Facetime and Skype
Being prepared for anything
 Tech features that can be useful to seniors
Ad results vs. search results
Closing browser tabs and programs
Using one browser at a time
Connecting to wifi networks
The difference between different email providers
The differences (and similarities) between different
kinds of devices and networks
 Smartphone vs. tablet vs. computer
 Wifi vs. 3G vs. satellite vs. cable
Working with their time restrictions
 Be present
-Schedule tutoring
-Drop-in tutoring
-Plan classes for ideal hours
 Daylight
 Couple with other programs
-Remote stations
 Community center
 Senior center
 Cafe
Image by Nemo, bit.ly/O7TXIa
Running a class
 15 minutes of teaching, 45 minutes of questions
 Have handouts
 Get emails if possible
 Consider placing a one-on-one sign-up sheet
Image by ousia, bit.ly/1m4gjbu
Running a one-on-one
 Maximum 20 minutes
 Stop often for questions
 Send them away with your contact information
Image by Fabuio, bit.ly/1gqQONP
Passive teaching tactics
Exposure
 Loan out devices
 In-library technology
Low-stress independent learning
 Games
 Creativity-focused programs
Drawing on an iPad
Workarounds
 Siri/dictation
 One-time modifications
Display magnification Image by Nemo, bit.ly/O7VDBu
Preparing
 Visual aids & reminders
Ex., detailing the Overdrive download procedure
step by step
Focus on small things that they can take home
 Handouts, bookmarks
 Note-taking materials
Pencil & paper
Image by rdevries, bit.ly/1eAK5wQ
Make the space comfortable
 Quiet
 Not overstimulating
 Handicap-accessible
 Lots of space to spread out
Image by SteveLambert, bit.ly/1nq01eK

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Teaching Tech to Seniors

  • 1. Teaching Technology to Seniors (and other tech immigrants) Image by Bocian, bit.ly/1a4Vqci
  • 2. Tech natives, tech immigrants, and tech fugitives  Tech Natives Grew up with tech Tech comes naturally  Tech Immigrants Learned or learning tech as adults Tech is a study  Tech Fugitives Want nothing to do with tech Tech is terrifying Images by Moini, bit.ly/1m0gnZT, bit.ly/1cX2tj5, bit.ly/1ftOzVE
  • 3. The new role of libraries  Digital Divide Digital illiteracy = general disadvantage  Social, professional, logistical, educational, entertainmse nt, legal...  Educational desert Few other organizations teach tech for free Image by Jportugall, bit.ly/Nafsac
  • 4. Why seniors?  Seniors are almost 100% tech immigrants  Retirees aren't exposed to tech naturally  Family of natives often can't teach their elders  Successful tech programs for seniors may draw other tech immigrants or fugitives Image by Nemo, bit.ly/1cCnx3r
  • 5. Why do seniors need tech?  Staying in touch with family  Facetime  Skype  Improve quality of life  Online news  Online shopping  Meet new people & find things to do  Meetup Image by OpenClips, bit.ly/1i8msja
  • 6. Three Rules  Patience – Repeat lessons – Go VERY SLOW  Respect – Patron needs – Patron ability  Ask! – “How are you doing?”
  • 7. Being prepared for anything  Popular questions: Ipad, iPhone, and smartphones Email and social media Using an Internet browser Basic computer skills (mouse, keyboard, etc.) Overdrive Image by Andrew_R_Thomas, bit.ly/1oUjik5
  • 8. Being prepared for anything  Ways to prepare Be comfortable with the iPad Stay up-to-date on current technological trends  Slashdot.org  Wired.com  Techcrunch.com Have a teaching laptop set aside  Bookmark Mac and Windows forums  Large icons & type Use technology!
  • 9. Being prepared for anything  Tech features that seniors tend to like to know about Privacy settings Dictation software and Siri Google Saving pictures from email Desktop shortcuts to web pages Bookmarking Facetime and Skype
  • 10. Being prepared for anything  Tech features that can be useful to seniors Ad results vs. search results Closing browser tabs and programs Using one browser at a time Connecting to wifi networks The difference between different email providers The differences (and similarities) between different kinds of devices and networks  Smartphone vs. tablet vs. computer  Wifi vs. 3G vs. satellite vs. cable
  • 11. Working with their time restrictions  Be present -Schedule tutoring -Drop-in tutoring -Plan classes for ideal hours  Daylight  Couple with other programs -Remote stations  Community center  Senior center  Cafe Image by Nemo, bit.ly/O7TXIa
  • 12. Running a class  15 minutes of teaching, 45 minutes of questions  Have handouts  Get emails if possible  Consider placing a one-on-one sign-up sheet Image by ousia, bit.ly/1m4gjbu
  • 13. Running a one-on-one  Maximum 20 minutes  Stop often for questions  Send them away with your contact information Image by Fabuio, bit.ly/1gqQONP
  • 14. Passive teaching tactics Exposure  Loan out devices  In-library technology Low-stress independent learning  Games  Creativity-focused programs Drawing on an iPad Workarounds  Siri/dictation  One-time modifications Display magnification Image by Nemo, bit.ly/O7VDBu
  • 15. Preparing  Visual aids & reminders Ex., detailing the Overdrive download procedure step by step Focus on small things that they can take home  Handouts, bookmarks  Note-taking materials Pencil & paper Image by rdevries, bit.ly/1eAK5wQ
  • 16. Make the space comfortable  Quiet  Not overstimulating  Handicap-accessible  Lots of space to spread out Image by SteveLambert, bit.ly/1nq01eK