This document discusses strategies for successful public engagement beyond traditional town hall meetings. It emphasizes viewing the public as citizens rather than customers and involving them in decision making processes. The presentation covers changing views on engagement, core principles like inclusion and transparency, a spectrum of engagement activities from informing to empowering citizens, and steps to design effective engagement processes. It stresses the importance of planning, addressing distrust, and being prepared to incorporate public input into decisions.
The Strategic Application Of Technology To The Business Of InfluenceLeesa Fogarty
The document discusses using technology strategically to influence stakeholders in business. It outlines two approaches - focusing on self-interest or client interest. The client interest approach shows a day in the life of a public affairs professional using a relationship management platform to efficiently engage and monitor a wide network of influencers and stakeholders on behalf of their client.
Jo Ellins: Priority setting is everyone’s businessNuffield Trust
- The document discusses different levels of involvement from information to consultation to participation. More complex decisions that require trade-offs may be better suited to participation methods like citizens' juries.
- Factors that can enhance involvement include clear communication, selecting appropriate methods, building trust and relationships, and providing feedback on how views influenced decisions.
- While the public wants their needs met, they prefer participating at a system level rather than decisions affecting individual patients.
This presentation describes how Community Engagement practitioners can put their results into context making them more understandable to their clients or organisations.
The document outlines an agenda and materials for a workshop on social media strategy. It includes discussions on understanding social media as a business process, case studies, and workshops on setting objectives, infrastructure, people plans, and next steps. Key points covered include:
- Social media is a knowledge and process problem, not just a tools problem. It requires a different approach than traditional media.
- Objectives for social media should be specific and measurable, focused on behaviors rather than outputs. Examples of effective objectives are provided.
- Infrastructure involves setting up conversation spaces, content hubs, monitoring, and supporting communities.
- People are the most important asset. Roles, training, and support processes need to
Dominic Pannell founded Buzz Method in 2009 to provide social media monitoring and influencer engagement services. Buzz Method uses tools like LinkedIn, Twitter and proprietary databases to identify influential stakeholders in sectors like IT and track online conversations. However, the document notes that relationships are still primarily built through in-person and phone conversations. It also cautions that social media is better for listening than broadcasting and that not all online metrics fully capture influence.
Intranets been perceived by many
organisations as their ‘least important’
website. Until recent years, intranet teams
have struggled to show the business value
of an intranet beyond the staff directory. By
adopting a user-centered design approach,
intranet teams can unlock the potential of their intranets to demonstrate tangible business benefits and a superior user experience.
Topics covered:
- The importance of user-centred design
- Balancing the demands of internal stakeholders and end users
- Providing relevant and timely information
- Employing tools and practices that streamline key functions and applications
The document outlines an agenda and programme for a workshop aimed at teaching participants how to gather and analyze both qualitative and quantitative patient data in order to map existing epilepsy services, identify gaps, and make a case to commissioners for improved epilepsy services in a local area. The workshop covers finding and prioritizing stakeholders, facilitating focus groups, analyzing themes in qualitative data, and presenting findings to commissioners using various formats including presentations, reports, and graphics.
The Strategic Application Of Technology To The Business Of InfluenceLeesa Fogarty
The document discusses using technology strategically to influence stakeholders in business. It outlines two approaches - focusing on self-interest or client interest. The client interest approach shows a day in the life of a public affairs professional using a relationship management platform to efficiently engage and monitor a wide network of influencers and stakeholders on behalf of their client.
Jo Ellins: Priority setting is everyone’s businessNuffield Trust
- The document discusses different levels of involvement from information to consultation to participation. More complex decisions that require trade-offs may be better suited to participation methods like citizens' juries.
- Factors that can enhance involvement include clear communication, selecting appropriate methods, building trust and relationships, and providing feedback on how views influenced decisions.
- While the public wants their needs met, they prefer participating at a system level rather than decisions affecting individual patients.
This presentation describes how Community Engagement practitioners can put their results into context making them more understandable to their clients or organisations.
The document outlines an agenda and materials for a workshop on social media strategy. It includes discussions on understanding social media as a business process, case studies, and workshops on setting objectives, infrastructure, people plans, and next steps. Key points covered include:
- Social media is a knowledge and process problem, not just a tools problem. It requires a different approach than traditional media.
- Objectives for social media should be specific and measurable, focused on behaviors rather than outputs. Examples of effective objectives are provided.
- Infrastructure involves setting up conversation spaces, content hubs, monitoring, and supporting communities.
- People are the most important asset. Roles, training, and support processes need to
Dominic Pannell founded Buzz Method in 2009 to provide social media monitoring and influencer engagement services. Buzz Method uses tools like LinkedIn, Twitter and proprietary databases to identify influential stakeholders in sectors like IT and track online conversations. However, the document notes that relationships are still primarily built through in-person and phone conversations. It also cautions that social media is better for listening than broadcasting and that not all online metrics fully capture influence.
Intranets been perceived by many
organisations as their ‘least important’
website. Until recent years, intranet teams
have struggled to show the business value
of an intranet beyond the staff directory. By
adopting a user-centered design approach,
intranet teams can unlock the potential of their intranets to demonstrate tangible business benefits and a superior user experience.
Topics covered:
- The importance of user-centred design
- Balancing the demands of internal stakeholders and end users
- Providing relevant and timely information
- Employing tools and practices that streamline key functions and applications
The document outlines an agenda and programme for a workshop aimed at teaching participants how to gather and analyze both qualitative and quantitative patient data in order to map existing epilepsy services, identify gaps, and make a case to commissioners for improved epilepsy services in a local area. The workshop covers finding and prioritizing stakeholders, facilitating focus groups, analyzing themes in qualitative data, and presenting findings to commissioners using various formats including presentations, reports, and graphics.
Part 7 - Why Telemedicine is Changing The Healthcare LandscapeGuessBox
The document discusses how the DocChat telemedicine platform will succeed by gaining early adopters and fueling discussions. It will initially focus on a local community to populate the platform and foster interactions that demonstrate its value in providing accessible and efficient healthcare. This will generate momentum to attract more users and investors, establish the viability of telemedicine, and ultimately scale globally to benefit patients everywhere.
The workshop summary discusses a workshop focused on improving dementia care and services. Key points discussed include:
- Over 500 questions were generated in discovery sessions around issues like stigma, diagnosis, support for families, and keeping people connected.
- 11 propositions were developed from the questions, with the top 3 being improved diagnosis, a "Dementia City" concept, and awareness campaigns.
- An "enterprise" session focused on developing the improved diagnosis proposition further. Elements like the need for a timeline to track progression, matching capabilities to needs, and emerging diagnostic technologies were discussed.
- The workshop aimed to take a collaborative, user-centered design approach to develop innovative solutions to challenges in dementia care.
Emerging Media Production Methodologies - Catherine Gleeson and Sohail DahdalGary Hayes
This document discusses production methodologies, including the concept, production, medium(s), producer, interaction, distribution, audience, and authors Catherine Gleeson and Sohail Dahdal. It describes the methodologies as being cyclic and interactive.
Giovanni Allegretti is an architect and senior researcher at the Centre for Social Studies at the University of Coimbra, Portugal.
Presentation given on Thursday 22nd November 5.30 – 8pm
Wellington Public Library – Mezzanine Floor Meeting Room – lift across from Clarks Cafe
This document provides a governance approach and project plan for the design phase of Project Collaborate, which aims to facilitate collaboration and information sharing among stakeholders in the childhood cancer community. A working team will meet weekly to develop recommendations for an operating model and draft a business plan. An advisory team representing key organizations will provide input and feedback and must sign off on the final plan. The project will involve assessing the current landscape, engaging stakeholders, recommending a collaborative model, and developing a business plan by January 2012 to transition to an implementation phase. The overall goal is to enhance coordination while preserving the identities of individual organizations working to create a world without childhood cancer.
This document summarizes the executive director's report from the NELINET Annual Meeting. It discusses the challenges libraries are facing today including demonstrating vision, serving as effective stewards of resources, coping with exploding content, responding to personnel shifts, incorporating new technologies, improving services, and updating facilities. It also discusses trends toward radical transparency, democratization of technology, and user-centered innovation. The report outlines NELINET's transformation from solely being a broker and licensor to an innovation enabler and discusses services to help members contain costs and improve quality.
Project managers are constantly juggling schedules, cost, and resources. Because of the rapid, evolving nature of projects today, people will come and go on projects. This webinar will consider how to respond to resource shifts and mitigate the impact of changing roles and people.
The document discusses ways that organizations can innovate through connecting to social media and utilizing its affordances. It presents four approaches to innovation - enhancing current processes, deriving better practices from other domains, utilizing underused assets, and creating new practices. The key opportunity discussed is reducing innovation latency by identifying emerging affordances in social media like connectedness, localization, and semantic relationships.
Development of a Business Model for the Implementation of a Sustainable Point...the nciia
The lack of clean water remains a critical public health challenge throughout the developing world, and developing viable, sustainable programs is part of this challenge. This presentation describes a business model that was developed in partnership with a Dominican Republic NGO through a NCIIA Sustainable Vision grant. The program incorporates elements of health promotion, social marketing, microfinance and local entrepreneurship to help the rural poor purchase point-of-use water filters. The presenters will share their experiences and lessons learned.
An overview of how immigrant serving agencies focused on employment, and immigrants themselves, can use tech and social media strategically in the job search and career planning. Emphasis on core settlement sector values, strategy, demographics, some innovations and examples from other organizations.
The document discusses challenges facing government agencies including shrinking budgets and increasing workload. It argues that meetings can be made more efficient through collaboration solutions like interactive displays and software, which allow all participants to be engaged from any location. This would help agencies make decisions faster and reduce costs from travel and repeated meetings. It provides examples of how collaboration solutions could help implement new policies more quickly and effectively.
1) Local governments are addressing sustainability to help meet budget constraints by reducing operating costs through initiatives like decreasing energy consumption in buildings, replacing street lights, and increasing composting and recycling. This helps address financial challenges.
2) Local governments are also addressing sustainability due to growing resident demand for sustainable living programs and services, like recycling, composting, and energy efficiency incentives.
3) Additionally, the lack of international leadership on climate change has led to a growing scientific consensus, prompting local governments across North America to take action to reduce emissions in their communities and operations. This helps address environmental challenges from issues like climate change.
This document summarizes a service user engagement project run by the Stronger Communities Programme. The project aims to develop a model for meaningful engagement of hard to reach groups in planning and delivering services. In year 1, it monitored 3 pilot projects involving hard to reach groups and produced research. In year 2, it developed a policy for user involvement and a toolkit. In year 3 it provided training on user involvement. The document discusses methods for involvement, evaluation, and making engagement accessible. It aims to empower users to shape and monitor public services through engagement training.
Anna grutzner pr ttc publicparticipation_fPublic engagement in infrastructure...Great Southern Press
This document discusses public engagement in infrastructure planning and delivery. It outlines the importance of public participation, how to identify and prioritize stakeholders, and tools to facilitate participation, including working parties, community forums, and information sessions. The key learning is that community expectations have changed and people want a right to participate in projects that impact them. Public participation should be welcomed to help deliver better outcomes.
Measuring Networked Nonprofit: Peer Group 1 - Session 1Beth Kanter
The document outlines an agenda for a meeting of the Peer Learning Group discussing measuring the impact of social media for nonprofits, including reviewing the 7 steps of measurement, identifying success metrics, and brainstorming potential action learning projects to apply measurement techniques to social media activities. Participants were also encouraged to document their action learning project ideas on a shared wiki and sign up for optional one-on-one coaching sessions.
The 10th CSR Summit focused on selecting stakeholders and stakeholder engagement. Key points included identifying an organization's stakeholders, mapping and grouping stakeholders, and determining appropriate participation methods. It is important to engage with stakeholders through respectful dialogue and follow-through on commitments. DUBAL's stakeholders include employees, customers, government bodies, business associates/suppliers, and the community.
Open Government through Participation: Designing Successful Online ConsultationsIntellitics, Inc.
Tim Bonnemann discusses how online consultations can enhance government decision making through public participation. He outlines benefits like broadening reach and engagement. Examples of successful online consultation platforms are provided, as are design tips like setting clear expectations, providing learning materials, and following up with participants. A variety of tools can be used depending on the consultation's goals. Overall, public input through online means can improve decisions if the process is designed well.
Community engagement 101 for the love of non profits (apr.10.19)Natasha Horsman
No matter what line of business or what type of organization, or whether you are a community volunteer or stakeholder, it’s important to effectively gather feedback from and maintain positive relationships with your community. In this presentation, you will learn about an internationally recognized framework to help you design, plan, and deliver community engagement. You’ll also get some tools, tips and tricks to help you get the most value when you lead or participate in engagement initiatives.
Pmiuk feb 2020 webinar stakeholder engagement for infrastructure projectsPMIUKChapter
Stakeholder Engagement (not management) is one of the factors considered to be critical for project success, yet it is under-represented in the bodies of knowledge and other “best practice” standards and methodologies.
As one of the “soft skills” it is often left to be implemented at the discretion of the Project Manager and their team, and therefore is under-resourced. It is often responsive, rather than pro-active.
Based upon current research and recent case studies, this webinar will provide an overview of the International Association for Public Participation spectrum (IAP2) and discuss when each element of the spectrum could and should be applied.
- The presentation discusses virtual donor walls and interactive donor recognition experiences that are not tied to traditional, facility-based displays. It emphasizes maximizing the virtual and interactive aspects.
- Various experts and their views are presented, such as how social media allows for two-way communication rather than just information sharing, and how gaming can motivate people and build community.
- Effective donor recognition requires considering the donor experience and customizing approaches based on factors like donor interests, habits, and return on investment through horizontal segmentation. Testing approaches is also recommended.
Part 7 - Why Telemedicine is Changing The Healthcare LandscapeGuessBox
The document discusses how the DocChat telemedicine platform will succeed by gaining early adopters and fueling discussions. It will initially focus on a local community to populate the platform and foster interactions that demonstrate its value in providing accessible and efficient healthcare. This will generate momentum to attract more users and investors, establish the viability of telemedicine, and ultimately scale globally to benefit patients everywhere.
The workshop summary discusses a workshop focused on improving dementia care and services. Key points discussed include:
- Over 500 questions were generated in discovery sessions around issues like stigma, diagnosis, support for families, and keeping people connected.
- 11 propositions were developed from the questions, with the top 3 being improved diagnosis, a "Dementia City" concept, and awareness campaigns.
- An "enterprise" session focused on developing the improved diagnosis proposition further. Elements like the need for a timeline to track progression, matching capabilities to needs, and emerging diagnostic technologies were discussed.
- The workshop aimed to take a collaborative, user-centered design approach to develop innovative solutions to challenges in dementia care.
Emerging Media Production Methodologies - Catherine Gleeson and Sohail DahdalGary Hayes
This document discusses production methodologies, including the concept, production, medium(s), producer, interaction, distribution, audience, and authors Catherine Gleeson and Sohail Dahdal. It describes the methodologies as being cyclic and interactive.
Giovanni Allegretti is an architect and senior researcher at the Centre for Social Studies at the University of Coimbra, Portugal.
Presentation given on Thursday 22nd November 5.30 – 8pm
Wellington Public Library – Mezzanine Floor Meeting Room – lift across from Clarks Cafe
This document provides a governance approach and project plan for the design phase of Project Collaborate, which aims to facilitate collaboration and information sharing among stakeholders in the childhood cancer community. A working team will meet weekly to develop recommendations for an operating model and draft a business plan. An advisory team representing key organizations will provide input and feedback and must sign off on the final plan. The project will involve assessing the current landscape, engaging stakeholders, recommending a collaborative model, and developing a business plan by January 2012 to transition to an implementation phase. The overall goal is to enhance coordination while preserving the identities of individual organizations working to create a world without childhood cancer.
This document summarizes the executive director's report from the NELINET Annual Meeting. It discusses the challenges libraries are facing today including demonstrating vision, serving as effective stewards of resources, coping with exploding content, responding to personnel shifts, incorporating new technologies, improving services, and updating facilities. It also discusses trends toward radical transparency, democratization of technology, and user-centered innovation. The report outlines NELINET's transformation from solely being a broker and licensor to an innovation enabler and discusses services to help members contain costs and improve quality.
Project managers are constantly juggling schedules, cost, and resources. Because of the rapid, evolving nature of projects today, people will come and go on projects. This webinar will consider how to respond to resource shifts and mitigate the impact of changing roles and people.
The document discusses ways that organizations can innovate through connecting to social media and utilizing its affordances. It presents four approaches to innovation - enhancing current processes, deriving better practices from other domains, utilizing underused assets, and creating new practices. The key opportunity discussed is reducing innovation latency by identifying emerging affordances in social media like connectedness, localization, and semantic relationships.
Development of a Business Model for the Implementation of a Sustainable Point...the nciia
The lack of clean water remains a critical public health challenge throughout the developing world, and developing viable, sustainable programs is part of this challenge. This presentation describes a business model that was developed in partnership with a Dominican Republic NGO through a NCIIA Sustainable Vision grant. The program incorporates elements of health promotion, social marketing, microfinance and local entrepreneurship to help the rural poor purchase point-of-use water filters. The presenters will share their experiences and lessons learned.
An overview of how immigrant serving agencies focused on employment, and immigrants themselves, can use tech and social media strategically in the job search and career planning. Emphasis on core settlement sector values, strategy, demographics, some innovations and examples from other organizations.
The document discusses challenges facing government agencies including shrinking budgets and increasing workload. It argues that meetings can be made more efficient through collaboration solutions like interactive displays and software, which allow all participants to be engaged from any location. This would help agencies make decisions faster and reduce costs from travel and repeated meetings. It provides examples of how collaboration solutions could help implement new policies more quickly and effectively.
1) Local governments are addressing sustainability to help meet budget constraints by reducing operating costs through initiatives like decreasing energy consumption in buildings, replacing street lights, and increasing composting and recycling. This helps address financial challenges.
2) Local governments are also addressing sustainability due to growing resident demand for sustainable living programs and services, like recycling, composting, and energy efficiency incentives.
3) Additionally, the lack of international leadership on climate change has led to a growing scientific consensus, prompting local governments across North America to take action to reduce emissions in their communities and operations. This helps address environmental challenges from issues like climate change.
This document summarizes a service user engagement project run by the Stronger Communities Programme. The project aims to develop a model for meaningful engagement of hard to reach groups in planning and delivering services. In year 1, it monitored 3 pilot projects involving hard to reach groups and produced research. In year 2, it developed a policy for user involvement and a toolkit. In year 3 it provided training on user involvement. The document discusses methods for involvement, evaluation, and making engagement accessible. It aims to empower users to shape and monitor public services through engagement training.
Anna grutzner pr ttc publicparticipation_fPublic engagement in infrastructure...Great Southern Press
This document discusses public engagement in infrastructure planning and delivery. It outlines the importance of public participation, how to identify and prioritize stakeholders, and tools to facilitate participation, including working parties, community forums, and information sessions. The key learning is that community expectations have changed and people want a right to participate in projects that impact them. Public participation should be welcomed to help deliver better outcomes.
Measuring Networked Nonprofit: Peer Group 1 - Session 1Beth Kanter
The document outlines an agenda for a meeting of the Peer Learning Group discussing measuring the impact of social media for nonprofits, including reviewing the 7 steps of measurement, identifying success metrics, and brainstorming potential action learning projects to apply measurement techniques to social media activities. Participants were also encouraged to document their action learning project ideas on a shared wiki and sign up for optional one-on-one coaching sessions.
The 10th CSR Summit focused on selecting stakeholders and stakeholder engagement. Key points included identifying an organization's stakeholders, mapping and grouping stakeholders, and determining appropriate participation methods. It is important to engage with stakeholders through respectful dialogue and follow-through on commitments. DUBAL's stakeholders include employees, customers, government bodies, business associates/suppliers, and the community.
Open Government through Participation: Designing Successful Online ConsultationsIntellitics, Inc.
Tim Bonnemann discusses how online consultations can enhance government decision making through public participation. He outlines benefits like broadening reach and engagement. Examples of successful online consultation platforms are provided, as are design tips like setting clear expectations, providing learning materials, and following up with participants. A variety of tools can be used depending on the consultation's goals. Overall, public input through online means can improve decisions if the process is designed well.
Community engagement 101 for the love of non profits (apr.10.19)Natasha Horsman
No matter what line of business or what type of organization, or whether you are a community volunteer or stakeholder, it’s important to effectively gather feedback from and maintain positive relationships with your community. In this presentation, you will learn about an internationally recognized framework to help you design, plan, and deliver community engagement. You’ll also get some tools, tips and tricks to help you get the most value when you lead or participate in engagement initiatives.
Pmiuk feb 2020 webinar stakeholder engagement for infrastructure projectsPMIUKChapter
Stakeholder Engagement (not management) is one of the factors considered to be critical for project success, yet it is under-represented in the bodies of knowledge and other “best practice” standards and methodologies.
As one of the “soft skills” it is often left to be implemented at the discretion of the Project Manager and their team, and therefore is under-resourced. It is often responsive, rather than pro-active.
Based upon current research and recent case studies, this webinar will provide an overview of the International Association for Public Participation spectrum (IAP2) and discuss when each element of the spectrum could and should be applied.
- The presentation discusses virtual donor walls and interactive donor recognition experiences that are not tied to traditional, facility-based displays. It emphasizes maximizing the virtual and interactive aspects.
- Various experts and their views are presented, such as how social media allows for two-way communication rather than just information sharing, and how gaming can motivate people and build community.
- Effective donor recognition requires considering the donor experience and customizing approaches based on factors like donor interests, habits, and return on investment through horizontal segmentation. Testing approaches is also recommended.
Conflict & Working Together - Alison Crowther, MadeToLast – the Resilience Or...CommunicateConference
This document discusses strategies for effective public participation and decision making. It provides an overview of MadeToLast, an organization that facilitates difficult conversations. It then describes several deliberative public processes like citizens' assemblies, where a representative group of citizens are informed on issues and make decisions over multiple meetings. Citizens' juries and citizens' advisory groups are similar smaller-scale approaches. The document outlines features of successful public participation, like providing stakeholders and facts, and ensuring a representative demographic mix. It also notes pros and cons of different deliberative processes and their suitability for different issues.
Tools and tips to assist the development industry in undertaking best practice engagement. Explores the relationship between marketing, branding and engagement.
The decision making and problem solving modelsKaren S.
The document discusses decision making models and approaches. It covers:
1. The definition of decision making as the process of selecting between alternatives. Decision making can involve different methods.
2. Types of decisions including personal vs organizational, basic vs routine, and programmed vs non-programmed.
3. Decision making approaches used at different levels including intuition, rational analysis, strategic planning, think tanks, devil's advocate, and focus groups.
Why Government Agencies Should Meddle In Social Media - It starts with listeningNicholas O'Flaherty
The document discusses why governments should engage with social media. It argues that listening on social media allows governments to understand community needs, guide policy development, and identify influencers. It also notes that insights from social media can enhance democracy, drive participation, and impact policy. The document recommends using paid listening tools to properly monitor social media and engage with audiences earlier in the policy process. It concludes that governments should participate in social media to enhance understanding of communities, collaboration, policy work, consultation, risk management, and communication with citizens.
This document contains a student's personal details like name, nickname, address, mobile number, email address and section for a class on public relations. It also contains attendance details for a class held on November 27th.
Crawl, Walk, Run, Fly outlines principles of social media practice for health organizations. The document discusses introducing social media concepts, presenting case studies, and strategies for measurement. It emphasizes starting simply with listening-only approaches and gradually increasing engagement and content creation over time.
Participatory approaches to rural developmentSuhail Hussain
Participatory development aims to engage local populations in development projects through local decision making and utilizing local capacities. It seeks to achieve localized capital accumulation based on skills development and resource generation. The key elements of participatory development are process, empowerment, and participation. Variations include manifestations in collaborative planning tools, benefits like sustainability, and criticisms like potential slowness. Case studies show applications in areas like natural resource management, governance, and rural poverty alleviation.
The document discusses best practices for facilitating effective stakeholder participation, emphasizing the importance of engaging stakeholders early in the process, ensuring representation of relevant stakeholders, designing flexible participation methods tailored to the specific context and objectives, utilizing skilled facilitation to manage stakeholder interactions, putting local and scientific knowledge on equal footing, and addressing barriers to participation through good process design and management. Overall, the quality of the participation process is more important to outcomes than any individual tools or methods.
using tools to engage the public | Ken SnyderOpenPlans
The document discusses tools and methods for engaging the public in innovative decision-making to support sustainable communities. It describes challenges such as some members of the public being unaware, busy, blocked, excluded, apathetic, doubtful or opposed. Solutions include sharing information and being transparent, using multiple communication channels, asset mapping, understanding tradeoffs, brainstorming solutions, and celebrating successes. The PlaceMatters Decision Lab provides cost-effective and politically viable solutions grounded in democracy and sustainability principles using tools like surveys, mapping, scenario analysis and civic engagement activities to gather public input.
Public participation involves citizens in creating and managing the built and natural environments. Its main purposes are to involve citizens in planning decisions, improve plans and environments, and promote community. Traditional planning procedures should be reexamined to ensure participation achieves more than affirming designers' intentions. Effective participation determines goals, identifies stakeholders, selects methods to achieve objectives, implements activities, and evaluates results. A range of techniques like interviews, surveys, and workshops facilitate participation.
Ideavibes Presentation in Vancouver on Crowdsourcing & Citizen Engagement wit...Ideavibes | Paul Dombowsky
Paul Dombowsky and Colleen Nystedt introduced crowdsourcing and how organizations can use it. They discussed engaging citizens through crowdsourcing, using social media to generate ideas. Successful case studies from New York City, San Francisco, and Ottawa were provided that used crowdsourcing to get citizen input on issues. Challenges were presented for participants to provide ideas on improving transportation and a mobile app. Best practices for crowdsourcing included making the questions clear and allowing for diverse participation. The Ideavibes platform and implementation process was described as a way for organizations to run their own crowdsourcing campaigns.
Taking the pain out of communications planningCharityComms
This document discusses principles for effective communications planning. It emphasizes that strategic planning should not just be a paper exercise but should focus on providing information to audiences. It also notes that communications should not just focus on big launches but require ongoing engagement. The document provides templates for conducting a communications audit, developing objectives, campaigns, and annual plans. It stresses integrating channels and involving stakeholders to build relationships rather than just making asks.
Similar to Moving Beyond the Town Hall: Key Strategies for Successful Public Engagement, Diane Miller, Civic Collaboration (20)
The Railroad Commission of Texas (RRC) provides the following updates:
1) The RRC plugged 1,020 abandoned orphan wells in FY2023 using $51.5 million from its state-funded plugging budget, exceeding its target by 9%. It also plugged 730 orphan wells using $32 million in federal funds.
2) The RRC is working to obtain primacy over Class VI injection wells for carbon sequestration from the EPA. It has completed one application and has one more in process, with 14 new submissions expected.
3) In response to increased seismic activity, the RRC has established Seismic Response Areas where it reviews operator volumes and pressures and can
Borehole magnetic resonance (BMR) logging is an emerging technology that can characterize aquifers by measuring properties like porosity, pore size distribution, bound versus mobile water, and hydraulic conductivity. Case studies in Texas showed BMR provided more detailed information than traditional logs, identifying low-TDS zones for well screens. In Arizona, BMR estimated hydraulic conductivity was higher than slug tests and aligned better with aquifer tests. BMR can improve aquifer characterization for water resource applications like well design and modeling.
This document summarizes a panel discussion on groundwater availability certifications. The panelists included representatives from four groundwater conservation districts. They discussed the background and requirements for groundwater availability certifications, the role of groundwater conservation districts in the certification process, challenges faced by the districts, and anticipated rulemaking by the Texas Water Development Board to implement recent legislation. The panel then took questions on the topic.
The document provides updates on various groundwater district litigation matters:
1. BLF Land, LLC v. North Plains GCD challenges a rule limiting allocation based on contiguous acreage divided into Groundwater Production Units. A trial is set for September 2024.
2. Lower Colorado River Auth. v. Lost Pines GCD challenges 9 permitting rules, including limits on contiguous acreage and drought curtailment.
3. Aqua Texas v. Hays Trinity GCD challenges enforcement actions and a moratorium, alleging unequal treatment and penalties exceeding statutory caps.
4. Vanderpool Man., LP v. Bandera County River Auth. challenges the ability to file suit on a permit before a ground
The Texas Water Development Board updates presentation covered several topics:
- The TWDB is hiring for several groundwater monitoring and data specialist positions.
- Maps showed planned water quality sampling and water level changes in monitoring wells from fiscal years 2022 to 2023.
- Recent studies included one on brackish groundwater in the Trinity Aquifer and upcoming brackish groundwater studies and projects.
- Several groundwater availability models are in progress or undergoing contracted projects for fiscal years 2024 to 2025.
- Other updates included guidance on desired future conditions, agricultural water conservation grants, the new TexMesonet newsletter, and feedback opportunities on the Texas Water Fund issues and 2021 Water Use Survey data.
The TCEQ update summarizes recent staff changes at TCEQ including a new Executive Director. It provides information on upcoming TCEQ rulemaking regarding groundwater availability certification and leaking water wells grants. The update notes that TCEQ and TWDB will meet to review any need for new Priority Groundwater Management Areas and that the Texas Groundwater Protection Committee met in January and approved two white papers. It also states that one GCD is presently out of compliance. Contact information is provided at the end.
The 2023 Annual Report summarizes the Texas Alliance of Groundwater Districts' activities over the past year, including organizational changes, strong financial performance, expanded communications efforts, educational trainings and resources provided to members, involvement in the 2022 legislative session, and upcoming priorities like appointing a new Executive Director.
More from Texas Alliance of Groundwater Districts (20)
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.
4. Public Engagement Stories
In pairs, share stories for about 1.5 minutes
each
One person share a brief story of a situation
where the public engagement went ALL
WRONG!
One person share a brief story of a situation
where the public engagement was DONE
RIGHT!
5. What we’ll talk about today…
Changing views
Principles
Spectrum of engagement activities
Designing effective processes
6. Public Engagement Is Not
Selling the public on…
Getting votes for…
Convincing the public to….
A meeting to complain/find fault with…
The three minute citizen communication at
a council meeting
A process where staff/non-profit controls
outcome
7. The public should have a say in
decisions about actions that could
affect their lives.
8. CHANGING VIEWS
“CUSTOMER” “CITIZEN”
• Gives away power • Accountable
• Allow others to • Committed
define needs • Determines the
• Consumers not future
creators • Exercises ownership
• Think in terms of • Acknowledges
I/Me change will come
• Wants services through citizens
without bearing costs
9. CHANGING BEHAVIORS
STAFF ELECTEDS
• Partner/Consultant • Look “outward” rather
• Open to alternative than “inward/upward”
ideas
• Don’t have to know all
• Understand the answers / control
importance of citizen
values outcome
• Let go of controlling • Be open to new ideas
outcomes – move • Know when to follow
“control” to process • Understand the power
• Listen of “process”
• Listen
10. Why it’s hard…
Distrust, cynicism and apathy
Requires new mindset / skills / behaviors
Perceived loss of control
11. BENEFITS AND CHALLENGES
BENEFITS CHALLENGES
• More credible, lasting • May take longer to
decisions make decisions (in
• Provides “cover” short run)
• Faster program • May be more
implementation (long expensive (in short
run) run)
• Less “blowback”
• More creative
decisions
• More informed
12. Core Principles for Public
Engagement
Careful planning Transparency and
and preparation trust
Inclusion and Impact and action
demographic Sustained
diversity engagement and
Collaboration and participatory culture
shared purpose
Openness and
learning
From National Coalition for Dialogue & Deliberation
13. IAP2 Public engagement
spectrum
Increasing Level of Public Impact
Inform Consult Involve Collabora Empower
te
To provide To obtain To work To place final
G Lthe public public directly with To provide the decision-
O with feedback on the public public with making power
balanced and analysis, alter throughout balanced and in the hands
A
objective natives the process objective of the public.
information to and/or to ensure that information to
assist them decisions. the public assist them in
in concerns and understanding
understandin aspirations the problem,
g the are alternatives,
problem, alte consistently opportunities
rnatives, opp understood and/or
ortunities and solutions.
14. IAP2 Public engagement
spectrum
Increasing Level of Public Impact
Inform Consult Involve Collabora Empower
te
We will keep We will keep We will work We will
P I you informed. you informed, to ensure that We will look to implement
R S listen to and your you for advice what you
acknowledge concerns and and decide.
O E
concerns and aspirations innovation in
M aspirations, are directly formulating
and provide reflected in solutions and
feedback on the incorporate
how public alternatives your advice
input developed and
influenced and provide recommendati
the decision. feedback on ons into the
how input decision to
15. IAP2 Public engagement
spectrum
Increasing Level of Public Impact
Inform Consult Involve Collabora Empower
te
• Fact Sheets • Public • Workshop • Ballots
T q
• Web sites comment s • Citizen • Citizen
e u• Newsletter • Focus • Deliberativ juries
advisory
c e• Presentatio groups e polling or • Delegated
committees
h s ns • Open forums • Consensus decisions
n • Radio houses • Charrettes -building
• Press • Surveys • Participator
i
release • Public y decision-
• Recorded meetings making
hotline
Communication: One-way Two-Way Multi-Way
Feedback Loops: None Few Many
16. Identify Conduct
Identify
Purpose / Situation
Stakeholders
Goals Assessment
Select Types
Implement Design
of
and Manage Process
Engagement
Evaluate Results
Feed information gained & lessons learned
back to decision-making process
17. Questions before beginning a public
engagement process:
Are we ready? Do we know exactly what our
goals are in going before the public?
How will we use the results?
Are we prepared to “take hands off the wheel” of
engagement results? (Control moves from
outcome to process.)
Are we going to the public early enough in the
decision-making process?
Do we have budget monies/alternative
preparations to do adequate outreach and
information preparation?
18. Suggested Meeting Steps:
1.Framing the issue
2.Build relationships
3.Discuss hopes and dreams
4.Focus on possibilities (and “assets”)
5.Have real conversations
6.Don’t push for resolution prematurely
19. What we talked about today…
Changing views
Principles
Spectrum of engagement activities
Designing effective processes
20. Resources and Contact
information
National Coalition for Dialogue & Deliberation
Ncdd.org/rc/pe-resource-guide
International Association of Public Participation
http://www.iap2.org/displaycommon.cfm?an=5
Diane Miller
(512) 971-3033
dmiller@civiccollaboration.com
www.civiccollaboration.com
Editor's Notes
Topic that is a bit of a departure – having new ideas and strategies to create more successful public engagement efforts would be helpfulOn top of all the things you are required to do to protect and manage ground water – planning, permitting, regulations, enforcement Have added challenge of dealing with resource that generates high emotional and contentious debate. People’s lives and livelihoods literally depend on it - stands to reason that emotions run high and competing interests can be deeply entrenched. Rule of capture and the complexity of our state’s laws, technical nature of the hydrology of water and interaction between ground and surface water,exploding population growth and record-breaking drought, Makes you want to go home and take a nap! Napping probably not a credible strategy beyond kindergarten - Have to find other ways for dealing with contentious issues and upset people. Limited and highly valuable resource like water, need to find new ways for people to grapple with the tough choices and shift the conversation from win/lose. Today I’ll cover a few important aspects of public engagement - help you create the conditions where a new dynamic can emerge. Leave with a few nuggets that you can directly apply the next time your district works with community members.
Get us in the zone - think about what it will take for public engagement to go from thisUncivil shouting matches where people are in camps of for and against – typically citizens against government Picture is from those amazingly bad health care town halls
to something like this, where people with different perspectives and interests are working together in a thoughtful, civil manner the needed facts and data are used and a well designed process that helps them actually come to decisions that are sound, credible and that produce positive long-term outcomes for all.
Instead of this conversation being in the abstract, like you to briefly share with person at your table just one of your experiences related to public engagement.Need to be brief -I’ll explain the process Pair up - turn to the person next to youif not even number, turn to the person at a table next to you or form a group of three and one person will just listen. But don’t move tables as this is really a short time frame. The first person will answer this first question for just a minute and a half – not time to share all the gory details -just focus on one or two things that really stood out that you thought were at the root of why that experience was bad. I’ll interrupt you when time is up and be sure to switch. Second person share a story of a time when it went well – again very brief but focused on what about it worked. If you’ve got three in your group, the third person will just listen. At three minutes, I’ll ask you to stop your conversation.
First core value from IAP2Story about coming home to find spouse hammering in for sale sign in front lawn.Easy to agree to this in theory but the devil is in the details – so what does it take to go from yes, that makes sense, to a process that actually works.
Shifting perspectives since our country’s founding of the role of government and role of citizenFounding – original new england town halls, civic mindset, active role of citizen. Changes over history – political bosses, city father where citizen had more passive role.In the last 40 or so years moved to more of a government as vendor, citizen as customer mindset – hoping to move toward more of a citizen mindset.
Ask what kind of behavior changes would be needed from citizensAccountable, collaborative, patient, willing to work through issues, community-minded
Ask what else makes this hard…
Planning – adequate, inclusive, thorough – clearly defined purposeInclusion – proactively and equitably include diverse people and ideasCollaboration – encourage participants, government, community institutions to work together to come up with solutions that work for allOpenness – encourage listening, exploring new ideas, generate new optionsTransparency – clear about process, provide access to output generated in public processImpact – ensure effort and participant input has potential to make a difference; communicate how it didSustained – promote ongoing practice of public engagement – becomes the norm
IAP2's Spectrum of Public Participation was designed to assist with the selection of the level of participation that defines the public's role in any public participation process. The Spectrum shows that differing levels of participation are legitimate and depend on the goals, time frames, resources, and levels of concern in the decision to be made.
TechniquesCommunicationFeedback loops
What are you trying to accomplish? What is the public policy decision to be made?Stakeholders – authority to make decision, those who will be effected, those with potential to block decisionSituation assessment – History, relationships, level of controversey, positions/interests, level of information, stage of community developmentEngagement – use spectrumDesign process – strategies, methods, timelineImplement – hold engagement events, ensure robust communication, explain how input influenced decision, work with mediaEvaluate - throughout