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using tools to engage the public | Ken Snyder
The document discusses tools and methods for engaging the public in innovative decision-making to support sustainable communities. It describes challenges such as some members of the public being unaware, busy, blocked, excluded, apathetic, doubtful or opposed. Solutions include sharing information and being transparent, using multiple communication channels, asset mapping, understanding tradeoffs, brainstorming solutions, and celebrating successes. The PlaceMatters Decision Lab provides cost-effective and politically viable solutions grounded in democracy and sustainability principles using tools like surveys, mapping, scenario analysis and civic engagement activities to gather public input.
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using tools to engage the public | Ken Snyder
- 1. Using tools to engagethe public Ken Snyder Executive Director
- 2. Innovative decision- making toolsand methods to support the creation, revitalization and maintenance of vibrant sustainable communities.
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- 4. PlaceMatters Sustainable Solutions Groupand PlaceMatters Institute
- 6. Real World DecisionMaking Dynamics
- 7. Real World DecisionMaking Dynamics unaware busy blocked excluded apathetic doubtful opposed disengaged
- 8. Improved Civic &Stakeholder Engagement Solutions closed information sharing & transparency unaware CHALLENGES busy multiple channels of communication & outreach blocked asset mapping & identification of shared values exclud ed understanding tradeoffs & visualizing alternatives apathetic ful brainstorming solutions & prioritizing actions doubt oppos celebrating success & repeating what works ed
- 9. Improved Civic &Stakeholder Engagement Solutions closed information sharing & transparency unaware CHALLENGES busy multiple channels of communication & outreach blocked asset mapping & identification of shared values exclud ed understanding tradeoffs & visualizing alternatives apathetic ful brainstorming solutions & prioritizing actions doubt oppos celebrating success & repeating what works ed Cost-effective, politically viable and durable solutions grounded in the principles of democracy and sustainable development
- 10. Civic and StakeholderEngagement Engaged Technical Individuals Advisory Stakeholder Unengaged Agencies Public Groups Groups Public Activities Activities Activities Activities Activities Activities •Surveys •Visioning •Brainstorming & •Brainstorming & •Art/Music events •Visioning •Interviews •Interactive prioritization prioritization •School programs •Research & Anal. •Community mapping •Mapping •Mapping •“Go to them” •Collaboration Journal •Walkshops exercises exercises events/surveys •Outreach •Webinars •Webinars •Research & •Collaborative Tools analysis decision making Tools •Decision Making Tools Tools •Mobile Framework: data, •Website •Website Tools Tools Workshops modeling, and •Networking tools •Networking tools •GIS •GIS •Translation tools visualization •Attention hooks •Scenario analysis •Touch tables •Touch tables •Networking tools •Public/ (e.g. QR codes) •Keypad polling •Brainstorm •Brainstorm •Art projects stakeholder •Touch tables Anywhere Anywhere •Trusted engagement Advocate
- 11. Components of anEffective Town COORDINATOR TECH SUPPORT LEAD FACILITATOR TABLE CAPTAIN FREE NETWORKED LUNCH COMPUTERS KEYPADS
- 12. Chip game (placetypes)
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- 16. BUILT: Integrating CommunityPriorities
- 17. Digital charrettes andCrowd storming Portland, Oregon Chicago, Illinois Baltimore, Maryland Treasure Coast, Florida
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- 19. “Going to Them”Strategies
- 20. Gathering community inputon funding
- 21. Integrating Face-to-Face Meetingswith Online Participation
- 24. Em: ken@placematters.org Ken Snyder Ws: http://placematters.org Executive Director Tw: @theplacematters Fb: http://fb.me/placematters
Editor's Notes
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- #4 The Decision Lab focuses on using tools and technology to improve decision making around planning and sustainability\nIt seeks to develop tools and techniques that a) help citizens directly engage with decision makers, and b) also assist these decision makers in making more informed decisions based on data and citizen input.\nBy building an open technology infrastructure (open source repository, community network, APIs, etc.), the Lab will support the larger community of people doing this work\n
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- #7 This slide, I would never use in front of general audience, there way too much going on. About once a year I work on simplifying it -- reducing it down to its core essence. \n\nIn a nutshell it illustrates the iterative nature of community and regional scale decision making and how public participation, at different stages, should be integrated with brainstorming, prioritization, visualization, and scenario planning tools. \n\nThe main desired output that should emerge from the public and stakeholder process is “cost-effective and politically viable action steps with public buy-in.\n\nThis should directly influence System Operations with the community and region. \n\nOn the left you have the “givens” -- the environmental conditions, cultural and economic assets of the community (as well as challenges). These conditions are also the building blocks of what one might call the character or soul of the community. \n\nAlso “given” are principles of sustainable development (are they given?) \n
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- #12 PlaceMatters seeks to fundamentally change the way community and land use planning is done such that planning effectively engages citizens and decision makers in transparent processes which lead to a sustainable and collectively envisioned future.\n
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- #19 In Denver, PlaceMatters is working with the School District and A+ to engage residents in areas with poor performing schools in a conversation about turn-around strategies. A concerted effort was put into reaching out to the hispanic community to make sure they had voice in the process. All meetings have been conducted with simultaneous translation and all information displayed on the screens in both languages. Our Brainstorm Anywhere tool allows multiple tables to brainstorm on ideas at the same time , prioritize lists, and vote with handheld keypads (virtual participation is also possible with webcasts, computers, and cell phone voting). The set up makes it possible to quickly translate conversations in one language to the other and have all participants discussing same ideas. \n
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