- The presentation discusses virtual donor walls and interactive donor recognition experiences that are not tied to traditional, facility-based displays. It emphasizes maximizing the virtual and interactive aspects. - Various experts and their views are presented, such as how social media allows for two-way communication rather than just information sharing, and how gaming can motivate people and build community. - Effective donor recognition requires considering the donor experience and customizing approaches based on factors like donor interests, habits, and return on investment through horizontal segmentation. Testing approaches is also recommended.