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How to Apply Airbnb and Uber Strategies for Your Business 
By Jeremiah Owyang 
Nov 2014 
@jowyang 
TM
The Collaborative Economy 
3
Phases of Internet Sharing 
The Collaborative Economy 
4 
From Altimeter Research: The Collaborative Economy, 2013, Jeremiah Owyang
What role do corporations play 
if people get what they need from each other?
The Collaborative Economy 
An economic model where creation, ownership, and access are shared between people and corporations.
Also including: 
Clorox 
Esurance, Pepsi 
45+ CROWD COMPANIES MEMBERS 
Launched Dec 2013
Is this a business disruption?
Techshop empowers the Maker Movement –people build instead of buy 
13
Pleygo means a subscription to Lego sets –rather than owning 
14
Yerdle enables neighbors to gift goods - rather than buy 
15
17 
Feastly connects passionate cooks and adventurous eaters for authentic and social dining in a cook’s home. 
Feastly launched in 54 hours over Washington D.C.’s Start Up Weekend in November 2011. It currently operates in New York, San Francisco and Washington D.C.
19 
Helparound builds P2P support for members of the Diabetic community 
“Never get stuck again. Getting stuck without a glucose meter, test strips or glucose The Diabetes Safety Net lets you find and rely on others with diabetes in your area.
21 
Boatbound provides Peer 2 Peer boat rental –instead of owning 
Boats are used 17 days of the year. That’s 4% of the year.
22 
Uber enables P2P transportation Largest investor is Google ($258m) –a threat to Amazon 
Google and Waze have already started to share data (May 2014), in addition, Google is rolling out retail delivery with Shopping Express, and also has self-driving cars.
24 
Airbnb offers person to person space sharing, for a local experience. They’ve expanded to in-house dining.
The crowd has created over 200 currencies
27 
Kickstarter enables P2P investing by the crowd. The crowd beat Apple to market.
LendingClub enables crowd to be a bank – founded in 2008. Biggest investor: Google 
28
What’s causing this?
@VI S I ONCRI T I CAL 
@JOWYANG
A properly shared car is 
$270,000 
Lost Revenue 
Of auto sales 
(1 shared car = 9 cars at average of $30k each.) 
The Collaborative Economy 
32
“…65 percent of their business migrate to ride services like Uber, Lyft and Sidecar…”
34 
“All told, they found that for every 1 percent increase in the number of Airbnb bookings, there is a .05 percent decrease in hotel revenue” 
Study by Boston University
35 
Airbnb Bookings 
Source: Airbnb 2013 annual report
37 
Market Funding on a Rapid Incline: Over $6.5 billion 
$- 
$500,000,000 
$1,000,000,000 
$1,500,000,000 
$2,000,000,000 
$2,500,000,000 
$3,000,000,000 
$3,500,000,000 
2002 
2003 
2005 
2006 
2007 
2008 
2009 
2010 
2011 
2012 
2013 
2014 
Funding by Year
Collaborated with the Revolutionaries 
38
How can brands change their business models and become resilient?
Collaborative Economy: Value Chain
Collaborative Economy: Value Chain
Brand as a Service
BMW as a Service
Trunk Club Sends Clothes on demand –Now part of Nordstrom
Home Depot as a Service
Prediction: Membership models emerge of “Access over Ownership*” –people may not own goods. 
*Lisa Gansky, Author of “The Mesh” refers to Access over Ownership models
Collaborative Economy: Value Chain
Collaborative Economy: Value Chain
Patagonia enables a marketplace for refashioning products. 
49
50 
Walmart enables game exchange – reducing waste. 
Customer who bring in used video games can receive store credit, currently at Wal-Mart, and soon at Sam's Club.
51 
Gap partners with Divvy Bike Sharing for a shared workforce 
During the summer, people work at Divvy bike sharing, during winter, they’re auto-employed at Gap retail.
Prediction: A progressive Hotel will franchise the crowd –taking Airbnb head on
Collaborative Economy: Value Chain
Collaborative Economy: Value Chain
Enable a Platform
56 
U-Haul enables the crowd to fund truck, share in winnings and foster “Shared Destiny” 
Tap the crowd for better rates and terms that a company can set and achieve the highest form of loyalty: Shared Destiny.
Hasbro enables customers to 3D print products on demand via Shapeways 
57
58 
Coke’s Wonolo shares with customers who become employees “Work Now, Locally” 
Retail customers can now stock shelves for Coke displays –and get paid while at it. Customers = Employees.
Barclays offers BarclayCard Ring, a credit card designed and built by community crowdsourcing. 
Card community members can propose ideas and vote for ways to make the card better meet their needs. The community collectively discusses ideas and evolves the card together. The Giveback program allows members to share in the profits of the credit card program. 
59
Prediction: We can’t tell the difference between employees and customers.
Collaborative Economy: Value Chain
Collaborative Economy: Value Chain
Collaborative Economy: Value Chain
FREQUENCY OF BRANDS DEPLOYING 
64
1. 
People are empowered to get what they need from each other. 
2. 
The crowd is becoming like a company – bypassing inefficient corporations. 
3. 
Like social, corporations must use these same strategies to regain relevancy. 
4. 
This requires business model change: product > service > marketplace > repeat. 
5. 
Becomes become Resilient: connected, empowering others, built to last, and profitable. 
FIVE FINAL TAKEAWAYS
What side of history 
will you be on?
Welcome to the Collaborative Economy Crowd Companies Empowered People & Resilient Brands 
Jeremiah Owyang Founder 
@jowyang 
Jeremiah@CrowdCompanies.com

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SVForumMktgSIG Collaborative Economy Jeremiah Owyang

  • 1. How to Apply Airbnb and Uber Strategies for Your Business By Jeremiah Owyang Nov 2014 @jowyang TM
  • 2.
  • 4. Phases of Internet Sharing The Collaborative Economy 4 From Altimeter Research: The Collaborative Economy, 2013, Jeremiah Owyang
  • 5. What role do corporations play if people get what they need from each other?
  • 6. The Collaborative Economy An economic model where creation, ownership, and access are shared between people and corporations.
  • 7. Also including: Clorox Esurance, Pepsi 45+ CROWD COMPANIES MEMBERS Launched Dec 2013
  • 8. Is this a business disruption?
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Techshop empowers the Maker Movement –people build instead of buy 13
  • 14. Pleygo means a subscription to Lego sets –rather than owning 14
  • 15. Yerdle enables neighbors to gift goods - rather than buy 15
  • 16.
  • 17. 17 Feastly connects passionate cooks and adventurous eaters for authentic and social dining in a cook’s home. Feastly launched in 54 hours over Washington D.C.’s Start Up Weekend in November 2011. It currently operates in New York, San Francisco and Washington D.C.
  • 18.
  • 19. 19 Helparound builds P2P support for members of the Diabetic community “Never get stuck again. Getting stuck without a glucose meter, test strips or glucose The Diabetes Safety Net lets you find and rely on others with diabetes in your area.
  • 20.
  • 21. 21 Boatbound provides Peer 2 Peer boat rental –instead of owning Boats are used 17 days of the year. That’s 4% of the year.
  • 22. 22 Uber enables P2P transportation Largest investor is Google ($258m) –a threat to Amazon Google and Waze have already started to share data (May 2014), in addition, Google is rolling out retail delivery with Shopping Express, and also has self-driving cars.
  • 23.
  • 24. 24 Airbnb offers person to person space sharing, for a local experience. They’ve expanded to in-house dining.
  • 25.
  • 26. The crowd has created over 200 currencies
  • 27. 27 Kickstarter enables P2P investing by the crowd. The crowd beat Apple to market.
  • 28. LendingClub enables crowd to be a bank – founded in 2008. Biggest investor: Google 28
  • 29.
  • 31. @VI S I ONCRI T I CAL @JOWYANG
  • 32. A properly shared car is $270,000 Lost Revenue Of auto sales (1 shared car = 9 cars at average of $30k each.) The Collaborative Economy 32
  • 33. “…65 percent of their business migrate to ride services like Uber, Lyft and Sidecar…”
  • 34. 34 “All told, they found that for every 1 percent increase in the number of Airbnb bookings, there is a .05 percent decrease in hotel revenue” Study by Boston University
  • 35. 35 Airbnb Bookings Source: Airbnb 2013 annual report
  • 36.
  • 37. 37 Market Funding on a Rapid Incline: Over $6.5 billion $- $500,000,000 $1,000,000,000 $1,500,000,000 $2,000,000,000 $2,500,000,000 $3,000,000,000 $3,500,000,000 2002 2003 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Funding by Year
  • 38. Collaborated with the Revolutionaries 38
  • 39. How can brands change their business models and become resilient?
  • 42. Brand as a Service
  • 43. BMW as a Service
  • 44. Trunk Club Sends Clothes on demand –Now part of Nordstrom
  • 45. Home Depot as a Service
  • 46. Prediction: Membership models emerge of “Access over Ownership*” –people may not own goods. *Lisa Gansky, Author of “The Mesh” refers to Access over Ownership models
  • 49. Patagonia enables a marketplace for refashioning products. 49
  • 50. 50 Walmart enables game exchange – reducing waste. Customer who bring in used video games can receive store credit, currently at Wal-Mart, and soon at Sam's Club.
  • 51. 51 Gap partners with Divvy Bike Sharing for a shared workforce During the summer, people work at Divvy bike sharing, during winter, they’re auto-employed at Gap retail.
  • 52. Prediction: A progressive Hotel will franchise the crowd –taking Airbnb head on
  • 56. 56 U-Haul enables the crowd to fund truck, share in winnings and foster “Shared Destiny” Tap the crowd for better rates and terms that a company can set and achieve the highest form of loyalty: Shared Destiny.
  • 57. Hasbro enables customers to 3D print products on demand via Shapeways 57
  • 58. 58 Coke’s Wonolo shares with customers who become employees “Work Now, Locally” Retail customers can now stock shelves for Coke displays –and get paid while at it. Customers = Employees.
  • 59. Barclays offers BarclayCard Ring, a credit card designed and built by community crowdsourcing. Card community members can propose ideas and vote for ways to make the card better meet their needs. The community collectively discusses ideas and evolves the card together. The Giveback program allows members to share in the profits of the credit card program. 59
  • 60. Prediction: We can’t tell the difference between employees and customers.
  • 64. FREQUENCY OF BRANDS DEPLOYING 64
  • 65. 1. People are empowered to get what they need from each other. 2. The crowd is becoming like a company – bypassing inefficient corporations. 3. Like social, corporations must use these same strategies to regain relevancy. 4. This requires business model change: product > service > marketplace > repeat. 5. Becomes become Resilient: connected, empowering others, built to last, and profitable. FIVE FINAL TAKEAWAYS
  • 66.
  • 67. What side of history will you be on?
  • 68. Welcome to the Collaborative Economy Crowd Companies Empowered People & Resilient Brands Jeremiah Owyang Founder @jowyang Jeremiah@CrowdCompanies.com