Suzanne Hazelton provides tips for managing stress and thriving based on her background in positive psychology, leadership training, and business coaching. She discusses how thriving is important for society, organizations, and individuals. Some personal responsibility tips discussed include designing your day for positive emotions, decoupling work success from your only source of happiness, and incorporating positive psychology tools like "three good things" and micro-rests into your daily routine. The presentation concludes with Hazelton offering a free chapter from one of her books and taking questions.
The UK Association of Transactional Analysts invited me to talk to the community about Positive Psychology. This presentation explores Eric Berne's concept of Reachback and Afterburn and relates it to Zimbardo's work around Time Perspectives. How can therapists encourage positivity and happiness in themselves and their clients as a way to thrive.
These are the slides for a workshop to Microsoft employees (April 2014) to encourage well-being in the workplace. The science is beginning to show that happiness leads to success .... what can you do to increase your happiness (whatever your definition of success)?
There are many causes of stress in the workplace which can make addressing the topic seem daunting. Positive psychology offers a fresh approach to the problems of stress at work.
Leland Sandler on Culture of Accountability and ExecutionLeland Sandler
Leland Sandler's presentation on creating a culture of accountability and execution. Topics include the ladder of inference, stories vs facts, cause and effect, advocacy and inquiry.
Work life integration: What does success look like?milfamln
This webinar will address the dynamic interplay between “work” and “life” with discussion about managing personal energy, gaining greater clarity about priorities, and approaching inevitable challenges. Participants will be encouraged to reflect on their own abundant, full lives and begin to create personalized, sustainable strategies for “making it all work.”
Learning Objectives
In this webinar, participants will be able to
-Define "work life integration"
-Learn strategies for managing personal energy and managing priorities
-Learn how to use laughter, and other tools, to relieve stress
The UK Association of Transactional Analysts invited me to talk to the community about Positive Psychology. This presentation explores Eric Berne's concept of Reachback and Afterburn and relates it to Zimbardo's work around Time Perspectives. How can therapists encourage positivity and happiness in themselves and their clients as a way to thrive.
These are the slides for a workshop to Microsoft employees (April 2014) to encourage well-being in the workplace. The science is beginning to show that happiness leads to success .... what can you do to increase your happiness (whatever your definition of success)?
There are many causes of stress in the workplace which can make addressing the topic seem daunting. Positive psychology offers a fresh approach to the problems of stress at work.
Leland Sandler on Culture of Accountability and ExecutionLeland Sandler
Leland Sandler's presentation on creating a culture of accountability and execution. Topics include the ladder of inference, stories vs facts, cause and effect, advocacy and inquiry.
Work life integration: What does success look like?milfamln
This webinar will address the dynamic interplay between “work” and “life” with discussion about managing personal energy, gaining greater clarity about priorities, and approaching inevitable challenges. Participants will be encouraged to reflect on their own abundant, full lives and begin to create personalized, sustainable strategies for “making it all work.”
Learning Objectives
In this webinar, participants will be able to
-Define "work life integration"
-Learn strategies for managing personal energy and managing priorities
-Learn how to use laughter, and other tools, to relieve stress
Guide to Emotional Resilience & well-being - Great as a reference guide in Su...Alex Clapson
The Guide to Emotional Resilience written by Louise Grant & Gain Kinman & published in Community Care Inform. The article is written in a really accessible format & whilst the target audience was Health & Social Care workers, the messages apply to a much broader audience. Ideal to give out to your direct-reports / for use in supervision.
In the work-centered world that we live in today, employees can more easily face burnout. Not only does this lead to detrimental mental, physical, and emotional health issues for the employee, it also has the potential to adversely impact the quality of their work, the work environment, and the overall business as a whole. This webinar covers risk factors that lead to burnout, how to identify burnout in employees, and how to mitigate the circumstances that can lead to burnout.
Search Inside Yourself is the mindfulness-based emotional intelligence program that started at Google and is now taught world wide to develop clarity, resilience, and compassionate leadership in organizations.
If you are curious to learn more, please email shalini@MFactor.org
Preventing Staff Burnout: Strategies for Happier Staff and Healthier PatientsCornerstone OnDemand
There is a fine line between stress and passion in the workplace. Both require extreme dedication, time and commitment, however, one is not pleasant, while the other, completes the reason for your existence. The term ‘burnout’ in the workplace suggests that people are tired of working to the point that they no longer want to continue at their current pace. We often consider burnout as a ‘bad thing’ in the workplace and overall that is correct, however, this can emanate from both a stressful position as well as a passionate position.
According to of a comprehensive study conducted within the nursing ranks, there are three types of stress; eustress, distress and severe distress (i.e. burnout). Eustress is the kind of stress that generates either fear or excitement, often see to be ‘good stress.’ Distress is what we all think of when we speak of stress, the bad kind. Distress generates depression, sadness, and pessimism to name of few. Lastly, severe distress is extreme stress. This is the type of stress that causes emotional exhaustion to the point of coronary heart disease. Stress is no laughing matter and a very real issue in clinical operations. Arguably, organizations must address these issues intentionally and for multiple reasons.
In this session, Tom Tonkin, Ph.D., Principal Consultant, Thought-Leadership and Advisory Services for Cornerstone on Demand, will discuss the challenges of dealing with both stress and passion in the workplace, both leading to staff burnout. He will go over the causes of stress in the clinical workplace as well as some struggles to help alleviate some of the issues.
Setting and defining the context
Exploring resilience
Navigating change
Sharing with, and learning from, peers
Confirming actions
Summary and questions
Natural Language processing in the digital age & the impact on relationships ...Salema Veliu
This was part of a workshop presentation l did a couple of years back for Flight Centre UK looking at language in the workplace and the impact on performance and leadership. It's been interesting to see recent to see the views on 'SlideShare' of this work. 'Psycholinguistics' has always been a huge part of my Uni studies and my work. It's helped to understand 1. How we process and 2. What we can learn from the language we use and how that in turn can interfere with behaviours. Demonstrated by the modality of Related Frame Theory which is a powerful tool in decoding behaviours, and habits human habits from speech around machine/technology referred to as (Psychotechnology). Just to be absolutely clear I’m not talking about Neuro Linguistic programming. But Natural Language Processing which is a branch of AI that looks at the interaction between computers and humans using natural language. I believe there are cross functional connections that we can use to enhance the learning elements of machine learning
Search Inside Yourself (Mindfulness Based Emotional Intelligence)Vasco Gaspar
Search Inside Yourself is a Leadership and Emotional Intelligence Program, based on Mindfulness and Neurosciences, that was developed and tested at GOOGLE to increase organizational performance and wellbeing, as well as to enhance the conditions for world peace, by inspiring leaders worldwide to become more wise and compassionate.
Explore the Four Temptations Even Under Favorable Conditions - LIFONicole Payne
Our favorite LIFO Styles of living and working give us considerable pleasure. We feel like our true selves, doing what comes naturally. The temptation is to experience this pleasure and wherever and whenever we can. Ironically, when temptation takes over, we can do too much of our good thing and undermine our work and relationships. Contact us for more info!
The Art of Self-Coaching @StanfordBiz Spring 2017 SyllabusEd Batista
The Art of Self-Coaching is a course that I designed and taught for the first time at the Stanford Graduate School of Business in Spring 2015. I define self-coaching as the process of guiding our own growth and development, particularly through periods of transition. I currently teach two sections of the course at the GSB, one in Fall Quarter and one in Spring Quarter.
This document is the latest syllabus, and you can find condensed versions of my slide decks, and references to course readings and related materials on my site: http://www.edbatista.com/the-art-of-self-coaching-course.html
Many thanks to the 108 GSB students who've taken the course so far (and whose feedback made it better), and thanks in advance to the 36 new students who have signed on for Spring 2017--I'm eager to explore this material with them.
Ed Batista, The Art of Self-Coaching @StanfordBiz, Fall 2017 SyllabusEd Batista
The Art of Self-Coaching is a course that I designed and taught for the first time at the Stanford Graduate School of Business in Spring 2015. I define self-coaching as the process of guiding our own growth and development, particularly through periods of transition. I currently teach three sections of the course at the GSB, one each in Fall, Winter and Spring Quarters.
This document is the latest syllabus, and you can find condensed versions of my slide decks, and references to course readings and related materials on my site: http://www.edbatista.com/the-art-of-self-coaching-course.html
Many thanks to the 144 GSB students who've taken the course so far (and whose feedback made it better), and thanks in advance to the 36 new students who have signed on for Fall 2017--I'm eager to explore this material with them.
A fun and interactive look into resilience and developing this personally and professionally within an organisation. The games and ideas within the presentation will make you think!
Working with others, relationships in the workplaceSuzanne Hazelton
We often have to engage with others in the workplace. Relationships can be energising or destructive. Find out more about how to make your relationships more energising, and effective. This is a subset of slides from a workshop I ran for The Psychology of Self Expression.
IdeaPOP! conference, May 15, 2019
University of South Carolina Division of Student Affairs and Academic Support
Featuring:
- Ann Marie Klotz, The New School
- Nathan Strong, UofSC
Held each May, IdeaPOP! is an in-house conference that examines higher education trends and issues through presentations and workshops whose content aligns with the ACPA/NASPA Professional Competency Areas for Student Affairs Practitioners
Guide to Emotional Resilience & well-being - Great as a reference guide in Su...Alex Clapson
The Guide to Emotional Resilience written by Louise Grant & Gain Kinman & published in Community Care Inform. The article is written in a really accessible format & whilst the target audience was Health & Social Care workers, the messages apply to a much broader audience. Ideal to give out to your direct-reports / for use in supervision.
In the work-centered world that we live in today, employees can more easily face burnout. Not only does this lead to detrimental mental, physical, and emotional health issues for the employee, it also has the potential to adversely impact the quality of their work, the work environment, and the overall business as a whole. This webinar covers risk factors that lead to burnout, how to identify burnout in employees, and how to mitigate the circumstances that can lead to burnout.
Search Inside Yourself is the mindfulness-based emotional intelligence program that started at Google and is now taught world wide to develop clarity, resilience, and compassionate leadership in organizations.
If you are curious to learn more, please email shalini@MFactor.org
Preventing Staff Burnout: Strategies for Happier Staff and Healthier PatientsCornerstone OnDemand
There is a fine line between stress and passion in the workplace. Both require extreme dedication, time and commitment, however, one is not pleasant, while the other, completes the reason for your existence. The term ‘burnout’ in the workplace suggests that people are tired of working to the point that they no longer want to continue at their current pace. We often consider burnout as a ‘bad thing’ in the workplace and overall that is correct, however, this can emanate from both a stressful position as well as a passionate position.
According to of a comprehensive study conducted within the nursing ranks, there are three types of stress; eustress, distress and severe distress (i.e. burnout). Eustress is the kind of stress that generates either fear or excitement, often see to be ‘good stress.’ Distress is what we all think of when we speak of stress, the bad kind. Distress generates depression, sadness, and pessimism to name of few. Lastly, severe distress is extreme stress. This is the type of stress that causes emotional exhaustion to the point of coronary heart disease. Stress is no laughing matter and a very real issue in clinical operations. Arguably, organizations must address these issues intentionally and for multiple reasons.
In this session, Tom Tonkin, Ph.D., Principal Consultant, Thought-Leadership and Advisory Services for Cornerstone on Demand, will discuss the challenges of dealing with both stress and passion in the workplace, both leading to staff burnout. He will go over the causes of stress in the clinical workplace as well as some struggles to help alleviate some of the issues.
Setting and defining the context
Exploring resilience
Navigating change
Sharing with, and learning from, peers
Confirming actions
Summary and questions
Natural Language processing in the digital age & the impact on relationships ...Salema Veliu
This was part of a workshop presentation l did a couple of years back for Flight Centre UK looking at language in the workplace and the impact on performance and leadership. It's been interesting to see recent to see the views on 'SlideShare' of this work. 'Psycholinguistics' has always been a huge part of my Uni studies and my work. It's helped to understand 1. How we process and 2. What we can learn from the language we use and how that in turn can interfere with behaviours. Demonstrated by the modality of Related Frame Theory which is a powerful tool in decoding behaviours, and habits human habits from speech around machine/technology referred to as (Psychotechnology). Just to be absolutely clear I’m not talking about Neuro Linguistic programming. But Natural Language Processing which is a branch of AI that looks at the interaction between computers and humans using natural language. I believe there are cross functional connections that we can use to enhance the learning elements of machine learning
Search Inside Yourself (Mindfulness Based Emotional Intelligence)Vasco Gaspar
Search Inside Yourself is a Leadership and Emotional Intelligence Program, based on Mindfulness and Neurosciences, that was developed and tested at GOOGLE to increase organizational performance and wellbeing, as well as to enhance the conditions for world peace, by inspiring leaders worldwide to become more wise and compassionate.
Explore the Four Temptations Even Under Favorable Conditions - LIFONicole Payne
Our favorite LIFO Styles of living and working give us considerable pleasure. We feel like our true selves, doing what comes naturally. The temptation is to experience this pleasure and wherever and whenever we can. Ironically, when temptation takes over, we can do too much of our good thing and undermine our work and relationships. Contact us for more info!
The Art of Self-Coaching @StanfordBiz Spring 2017 SyllabusEd Batista
The Art of Self-Coaching is a course that I designed and taught for the first time at the Stanford Graduate School of Business in Spring 2015. I define self-coaching as the process of guiding our own growth and development, particularly through periods of transition. I currently teach two sections of the course at the GSB, one in Fall Quarter and one in Spring Quarter.
This document is the latest syllabus, and you can find condensed versions of my slide decks, and references to course readings and related materials on my site: http://www.edbatista.com/the-art-of-self-coaching-course.html
Many thanks to the 108 GSB students who've taken the course so far (and whose feedback made it better), and thanks in advance to the 36 new students who have signed on for Spring 2017--I'm eager to explore this material with them.
Ed Batista, The Art of Self-Coaching @StanfordBiz, Fall 2017 SyllabusEd Batista
The Art of Self-Coaching is a course that I designed and taught for the first time at the Stanford Graduate School of Business in Spring 2015. I define self-coaching as the process of guiding our own growth and development, particularly through periods of transition. I currently teach three sections of the course at the GSB, one each in Fall, Winter and Spring Quarters.
This document is the latest syllabus, and you can find condensed versions of my slide decks, and references to course readings and related materials on my site: http://www.edbatista.com/the-art-of-self-coaching-course.html
Many thanks to the 144 GSB students who've taken the course so far (and whose feedback made it better), and thanks in advance to the 36 new students who have signed on for Fall 2017--I'm eager to explore this material with them.
A fun and interactive look into resilience and developing this personally and professionally within an organisation. The games and ideas within the presentation will make you think!
Working with others, relationships in the workplaceSuzanne Hazelton
We often have to engage with others in the workplace. Relationships can be energising or destructive. Find out more about how to make your relationships more energising, and effective. This is a subset of slides from a workshop I ran for The Psychology of Self Expression.
IdeaPOP! conference, May 15, 2019
University of South Carolina Division of Student Affairs and Academic Support
Featuring:
- Ann Marie Klotz, The New School
- Nathan Strong, UofSC
Held each May, IdeaPOP! is an in-house conference that examines higher education trends and issues through presentations and workshops whose content aligns with the ACPA/NASPA Professional Competency Areas for Student Affairs Practitioners
Personality Development has been the talk of the town and is the most important aspect in one's life. The students tend to develop the attitude when they approach for an interview but it is not so. This is a self-motivated task and the reflection of an individual towards his or her behaviour, character building, intelligence and perception. SWOT Analysis and Johari Window plays a crucial role in determining the potential of the individual in bringing out the backdrop and reflecting the strengths for the career advancement.
The success of a leader relies on the ability to unlock employee potential, find solutions, and meet organizational objectives.There are some practical tips to improve and leverage listening skills that will enhance your leadership capabilities.
Mentoring Up - Duke BioCoRE workshop - slides & handoutSteve Lee
"Mentoring Up: Learning to maximize your relationship with your mentor" was presented as a workshop at Duke University's BioCoRE conference on 7/28/2016 to graduate and undergrad students.
Suzanne Rotondo and Gretchen Schmelzer
Master coach faculty members for Teleos’ flagship coach development and certification program
In the first of a three-part series on coaching, Suzanne and Gretchen will discuss, “What Neuropsychology Tells Us About the Positive Impact of Coaching with Compassion.”
Keynote EORNA be the change you want to seeSuzy Kimpen
Change starts with each and every one of us. We truly can be the change that we want to see. On individual level we have to work on our own Emotional intelligence: Self-awareness, Self-regulation, Motivation, Empathy & Social Skills (Goleman, Boyatzis, & McKee, 2015) . On team levels we have to create a positive and supportive learning culture. It isn’t about big things, it’s about the power of small wins (Amabile & Kramer, 2013), unleashing your signature presence (Cramer, Wasiak, Enslow & Foster, 2015) and introducing the power of appreciation and appreciative inquiry (Barrett & Fry, 2008). Don’t look back, but look forward and start connecting with each other look at your qualities and those of others. The godfather of Appreciative Inquiry Prof. Suresh Srivastva called it ‘the life giving forces of an organizations!’.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
3. 1. Briefly, who is Suzanne Hazelton …. (3 mins)
2. Setting the context
– What is thriving, why is it important (5 mins)
• Society
• Business
• Individuals
– Positive Psychology – the study of happiness, well-being & motivation (3 mins)
– Individuals vs Stressors (3 mins)
3. Taking personal responsibility – personal tips (15 mins)
– Design
– Decouple
– New tools from positive psychology
– (Micro-rests)
– (Spreading the vibe …)
4. Offer (1 min)
5. Questions & Answers – via LinkedIn – OU Discussion
NB: Slides will be available on Slideshare.net : http://www.slideshare.net/LearningQueen
Whistle stop tour ….
4. MSc. Applied Positive Psychology 2012
Business Coaching 2011
Transactional Analysis (2 years) 2008
Firo-B 2007
IBM Certified Learning Professional 2007
Transactional Analysis 101 2006
NLP Master Practitioner 2005
MBTI Practitioner 2005
Train the Trainer 2004
NLP Certified Practitioner 2003
IBM Senior IT Specialist Profession 2003
NLP Diploma 2002
Professional Cert in Management 2002
Microsoft Certified Systems Engineer 1998
Microsoft Certified Professional 1997
BSc (Hons) Industrial & Business Systems1994
Suzanne’s toolkit
5. “Experience is not what happens to a
man, it’s what a man does with what has
happened to him.” ~ Aldous Huxley
Positive
Psychology
Leadership
Training
(within IT)
Leadership
& Business
Coaching
Professional
Development
NLP
Psychotherapy
(TA)
My background …
9. Why is “thriving” important?
• For society
• For organisations & business
• For individuals
10. Implications of society & organisations
thriving
The mental health spectrum, Huppert et al., 2005
11. Organisations: Engaged Employees
lead to a sustained increase in
shareholder value
Stock Increase
Identify
Strengths
The Right Fit
Great Managers
Engaged
Employees
Loyal Customers
Sustainable
Growth
Real Profit
Increase
Enter
Here
From: First, break all the rules.
What the worlds greatest
managers do differently.
Buckingham & Coffman
12. Individuals: Research is beginning to
prove happiness leads to success!
Lyubomirsky, S., King, L., & Diener, E. (2005).
The Benefits of Frequent Positive Affect:
Does Happiness Lead to Success?
Psychological Bulletin, 131(6), 803-855.
doi: 10.1037/0033-2909.131.6.803
15. 15
For many people, great days at work do
not come naturally.
Individual predisposition
16. 16
Sources of stress will not disappear
You
Personality
Tolerance for ambiguity
Ability to cope with change
Motivation
Intrinsic to job
• Too much / Too little work
• Poor physical working conditions
• Time pressures etc
Role in organisation
• Role conflict / ambiguity
• Responsibility for people
• No participation in decision making
etc
Career Development
• Over promotion
• Under promotion
• Lack of job security
• Thwarted ambition etc Relations within organisation
• Poor relations with boss
• Poor relations with colleagues &
• Subordinates
• Difficulties in delegating
responsibility
Being in the organisation
• Lack of effective consultation
• Restriction on behaviour
• Office politics etc
Organisation interface with outside
• Company vs Family demands
• Company vs Own interests etc
17. HSE Stats
• According to the Health & Safety Executive
(HSE), employee related stress accounts for
40% of the total number of cases of
absenteeism
• That’s almost half a million cases of stress
• With each case averaging 25 days per
individual
Not great for the individual, and unsurprisingly
has an impact on business profitability
http://www.hse.gov.uk/stress/furtheradvice/whatisstress.htm
18. Some organisations moving away from
paternalistic leadership
• Larger organisations have traditionally been
paternalistic in nature
• Many organisations are working to encourage more
autonomy in the workplace
P
A
C
P
A
C
19. Learning new ways of working;
different expectations & boundaries;
making mistakes can be stressful for both the
individual and the organisation ….
35. Tip 3: Incorporate into your day / week
some of the positive emotion boosting
activities
• For example - “Three Good Things”
– Think of 3 good things that have happened to you
today / this week (big or small, you choose the
context)?
• Notice how you feel
36. Tip 4: Micro Rests: It’s
the recovery between
points
37. 37
Slow your breathing down for 90
seconds
• Breathe out for a count of 5 …..
• …. in for 5 …..
• repeat
More information from: www.heartmath.com
47. Passive and Constructive
Acknowledges the news and moves on
Active and Constructive
Focuses on them
Takes an active interest – asks questions
Helps the person capitalise on the good news
Passive and Destructive
Grabs the spotlight
Changes the subject
Active and Destructive
Immediately identifies the downsides
and concerns
(Nonverbal communication: displays of
negative emotions such as furrowed
brow, frowning.)
Gable, S.L., et al., What Do You Do When Things Go Right?
48. Tip 4: Respond “Active Constructive”
• ‘B’ – find something to genuinely comment on in
a positive way (i.e. Active Constructive).
50. 1. Briefly, who is Suzanne Hazelton …. (3 mins)
2. Setting the context
– What is thriving, why is it important (5 mins)
• Society
• Business
• Individuals
– Positive Psychology – the study of happiness, well-being & motivation (3 mins)
– Individuals vs Stressors (3 mins)
3. Taking personal responsibility – personal tips (15 mins)
– Design
– Decouple
– New tools from positive psychology
– (Micro-rests)
– (Spreading the vibe …)
4. Offer (1 min)
5. Questions & Answers – via LinkedIn – OU Discussion
NB: Slides will be available on Slideshare.net : http://www.slideshare.net/LearningQueen
Whistle stop tour ….
54. OFFER: Free chapter
• http://www.johnsonfellowes.co.uk/great-days-work-chapter-10/
If you’d like to know how these tools can be
used to help people in your company have great
days at work, then drop me a mail …
Email suzanne@johnsonfellowes.co.uk
57. References
Buckingham, M., & Coffman, C. (2005). First, break all the rules : what the world's greatest managers do
differently. London: Pocket.
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Editor's Notes
I’m Suzanne Hazelton. I’m a coach, trainer and author. I work with individuals and businesses helping them to thrive.@SuzanneHazeltonDoesn’t have to be big organisational structural changesIndividuals can make small changesYOU can make small changes – no matter what your role in the organisation – to impact yourself and others.
The observant will notice there are 3 books … and the really observant might notice that one of the books doesn’t have my name on the cover. I contributed a chapter on mindset to that book, and wrote the other 2 books.
Any change can be stressfulLearning to make mistakes can be stressful for the individual and the organisation ….ParentAdultChild
Any change can be stressfulLearning to make mistakes can be stressful for the individual and the organisation ….ParentAdultChild
Sense of achievementUsing my expertiseGreat relationshipsSocialising with colleaguesRecognitionHome time!Other
Ideally groups of 5 – 7
Any change can be stressfulLearning to make mistakes can be stressful for the individual and the organisation ….ParentAdultChild
Health: Positive emotions are good for your health, they increase the number of antibodies - essential for fighting infection and keeping fit. It’s easier to do your best work when you’re feeling healthy. Broaden thinking – noticing opportunities: Some emotions protect us from danger, but narrow the range of immediate options for action: “fight or flight”. Conversely positive emotions broadens our outlook, and we notice more opportunities. Don’t “doom and gloom” about the economy – experience positive emotions and start to see new opportunities! Opportunity magnet: In addition to noticing opportunities, you will also become a magnet for others giving you opportunities. Be the person that radiates good emotions – you will attract other like-minded people and you will more likely be the person they think of when there’s an opportunity.Builds resilience: Resilience is the ability to “power through” tougher times without experiencing detrimental effects on mental or physical health. It gives you staying power when the going gets tough. Create positive memories: when you experience positive emotions, be sure to remember them, take time to savour them. Research has shown that people who actively take time to remember good times, are mindful in the moment and who have goals enjoy life more.Moods go viral: The feel good factor is contagious – spread it within your team. ‘Catch people doing something well’, and offer a word of praise, a smile, or a genuine compliment. Your team members will experience all the benefits of positive emotions – and don’t be surprised if they go the extra distance to help someone on the team, or your prospects or customers.Build high performing teams: Encourage positive emotions on your team. It takes between three and eleven positive emotions to counter each negative emotion. A positive team is more creative, sees more opportunities and is more successful.
I’m going to talk about positive and negative emotions. I don’t like this labelling – but it is convenient shorthand.
First imagine a bowl of cherries … not hard as there’s a visual. The cherries represent the positive. Next imagine JUST one COCHROACH … would it make the cherries less appealing?NEXT imagine a bowl of cockroaches. Would the addition of A cherry make it any more appealing?Negative emotions have more impact than positive … therefore you need AT LEAST 3 X as many!Some of it is about CHOICE … what we choose to focus on ….
(THIS IS HALF WAY 8:15pm)You might wonder WHY it’s necessary to have AT LEAST 3 positive emotions for every negative …..
MusicPhoto / Video clipReadWalkExerciseGratitudeOther ….
Any change can be stressfulLearning to make mistakes can be stressful for the individual and the organisation ….ParentAdultChild
Journey to workWalking between meetingsIn a meeting (!)In the coffee queueIn the looOther ….
White boardOn the journey to workBetween meetingsIn a quiet momentIn the coffee queueIn the loo Other ….
Any change can be stressfulLearning to make mistakes can be stressful for the individual and the organisation ….ParentAdultChild
I acknowledge it, but it can be distractingWith my experience I often spot problems they may not have thought aboutI often join them and share a similar experience that’s happened to meWoo hoo!Other ….
SKIP IF RUNNING SHORT OF TIME!
White board
If you’d like to know how these tools can be used to help people in your company have great days at work, then drop me a mail …This is exactly what they did at Microsoft last week – part of their wellness day.
Doesn’t have to be big organisational structural changesIndividuals can make small changesYOU can make small changes – no matter what your role in the organisation – to impact yourself and others.