Suzanne Hazelton presents a workshop on managing stress and having great days at work. The workshop covers tools and techniques from positive psychology to help participants thrive, including developing coping skills, understanding the impact of positive emotions, and improving work relationships through active constructive responding. Hazelton discusses her background and qualifications in positive psychology, coaching, and management. Participants engage in small group activities to share experiences of good and bad work days and practice responding constructively to good news. Hazelton provides recommendations for further reading and contact information.
The UK Association of Transactional Analysts invited me to talk to the community about Positive Psychology. This presentation explores Eric Berne's concept of Reachback and Afterburn and relates it to Zimbardo's work around Time Perspectives. How can therapists encourage positivity and happiness in themselves and their clients as a way to thrive.
These are the slides for a workshop to Microsoft employees (April 2014) to encourage well-being in the workplace. The science is beginning to show that happiness leads to success .... what can you do to increase your happiness (whatever your definition of success)?
There are many causes of stress in the workplace which can make addressing the topic seem daunting. Positive psychology offers a fresh approach to the problems of stress at work.
Leland Sandler on Culture of Accountability and ExecutionLeland Sandler
Leland Sandler's presentation on creating a culture of accountability and execution. Topics include the ladder of inference, stories vs facts, cause and effect, advocacy and inquiry.
The UK Association of Transactional Analysts invited me to talk to the community about Positive Psychology. This presentation explores Eric Berne's concept of Reachback and Afterburn and relates it to Zimbardo's work around Time Perspectives. How can therapists encourage positivity and happiness in themselves and their clients as a way to thrive.
These are the slides for a workshop to Microsoft employees (April 2014) to encourage well-being in the workplace. The science is beginning to show that happiness leads to success .... what can you do to increase your happiness (whatever your definition of success)?
There are many causes of stress in the workplace which can make addressing the topic seem daunting. Positive psychology offers a fresh approach to the problems of stress at work.
Leland Sandler on Culture of Accountability and ExecutionLeland Sandler
Leland Sandler's presentation on creating a culture of accountability and execution. Topics include the ladder of inference, stories vs facts, cause and effect, advocacy and inquiry.
In the work-centered world that we live in today, employees can more easily face burnout. Not only does this lead to detrimental mental, physical, and emotional health issues for the employee, it also has the potential to adversely impact the quality of their work, the work environment, and the overall business as a whole. This webinar covers risk factors that lead to burnout, how to identify burnout in employees, and how to mitigate the circumstances that can lead to burnout.
Guide to Emotional Resilience & well-being - Great as a reference guide in Su...Alex Clapson
The Guide to Emotional Resilience written by Louise Grant & Gain Kinman & published in Community Care Inform. The article is written in a really accessible format & whilst the target audience was Health & Social Care workers, the messages apply to a much broader audience. Ideal to give out to your direct-reports / for use in supervision.
Work life integration: What does success look like?milfamln
This webinar will address the dynamic interplay between “work” and “life” with discussion about managing personal energy, gaining greater clarity about priorities, and approaching inevitable challenges. Participants will be encouraged to reflect on their own abundant, full lives and begin to create personalized, sustainable strategies for “making it all work.”
Learning Objectives
In this webinar, participants will be able to
-Define "work life integration"
-Learn strategies for managing personal energy and managing priorities
-Learn how to use laughter, and other tools, to relieve stress
Using Behavioural Science to improve Well-being for Social WorkersAlex Clapson
For child and family social workers, coping with the hardships of children and parents is part of the job. But that can cause a lot of stress. Is it possible for financially constrained organizations to improve social workers’ well-being using non-cash rewards, recognition, and other strategies from behavioral science? Assistant Professor Ashley Whillans describes the experience of Chief Executive Michael Sanders’ at the UK’s What Works Centre for Children’s Social Care, as he led a research program aimed at improving the morale of social workers in her case, “The What Works Centre: Using Behavioural Science to Improve Social Worker Well-being.”
Preventing Staff Burnout: Strategies for Happier Staff and Healthier PatientsCornerstone OnDemand
There is a fine line between stress and passion in the workplace. Both require extreme dedication, time and commitment, however, one is not pleasant, while the other, completes the reason for your existence. The term ‘burnout’ in the workplace suggests that people are tired of working to the point that they no longer want to continue at their current pace. We often consider burnout as a ‘bad thing’ in the workplace and overall that is correct, however, this can emanate from both a stressful position as well as a passionate position.
According to of a comprehensive study conducted within the nursing ranks, there are three types of stress; eustress, distress and severe distress (i.e. burnout). Eustress is the kind of stress that generates either fear or excitement, often see to be ‘good stress.’ Distress is what we all think of when we speak of stress, the bad kind. Distress generates depression, sadness, and pessimism to name of few. Lastly, severe distress is extreme stress. This is the type of stress that causes emotional exhaustion to the point of coronary heart disease. Stress is no laughing matter and a very real issue in clinical operations. Arguably, organizations must address these issues intentionally and for multiple reasons.
In this session, Tom Tonkin, Ph.D., Principal Consultant, Thought-Leadership and Advisory Services for Cornerstone on Demand, will discuss the challenges of dealing with both stress and passion in the workplace, both leading to staff burnout. He will go over the causes of stress in the clinical workplace as well as some struggles to help alleviate some of the issues.
Search Inside Yourself is the mindfulness-based emotional intelligence program that started at Google and is now taught world wide to develop clarity, resilience, and compassionate leadership in organizations.
If you are curious to learn more, please email shalini@MFactor.org
Achieve Talent Retention and Optimization With Positive Psychology, Strengths Psychology and Appreciative Inquiry was presented through NACN Consulting: http://www.nacn.sg/seminar/ to help business leaders maximize and retain their Gen Y talent.
Natural Language processing in the digital age & the impact on relationships ...Salema Veliu
This was part of a workshop presentation l did a couple of years back for Flight Centre UK looking at language in the workplace and the impact on performance and leadership. It's been interesting to see recent to see the views on 'SlideShare' of this work. 'Psycholinguistics' has always been a huge part of my Uni studies and my work. It's helped to understand 1. How we process and 2. What we can learn from the language we use and how that in turn can interfere with behaviours. Demonstrated by the modality of Related Frame Theory which is a powerful tool in decoding behaviours, and habits human habits from speech around machine/technology referred to as (Psychotechnology). Just to be absolutely clear I’m not talking about Neuro Linguistic programming. But Natural Language Processing which is a branch of AI that looks at the interaction between computers and humans using natural language. I believe there are cross functional connections that we can use to enhance the learning elements of machine learning
Setting and defining the context
Exploring resilience
Navigating change
Sharing with, and learning from, peers
Confirming actions
Summary and questions
A fun and interactive look into resilience and developing this personally and professionally within an organisation. The games and ideas within the presentation will make you think!
Search Inside Yourself (Mindfulness Based Emotional Intelligence)Vasco Gaspar
Search Inside Yourself is a Leadership and Emotional Intelligence Program, based on Mindfulness and Neurosciences, that was developed and tested at GOOGLE to increase organizational performance and wellbeing, as well as to enhance the conditions for world peace, by inspiring leaders worldwide to become more wise and compassionate.
Mindful Marketing: Intentional, Inclusive & Integrated Marketing That Benefit...Shalini Bahl
Is mindful marketing an oxymoron? Mindfulness is becoming a buzz word. Many companies are making mindfulness available to their employees. The US army and many sports teams are adopting mindfulness training. Yet, we have not harnessed the power of mindfulness to inform marketing. What does it mean to be mindful in marketing?
Recent changes in consumers' marketplace attitudes and values accompanied by environmental, technological, and economic shifts have led to a new stream of research, transformative consumer research, which use rigorous methods to study and develop solutions that benefit all consumers around the world. Similarly, some marketers are starting to respond to the rapid changes in consumers' awareness, technology, and the environment. This new movement is called Marketing3.0.
This presentation on Mindful Marketing was given to exchange students , professors and business owners from El Salvador at the Institute. The work in mindful marketing is still emerging. I draw from research and practices in transformative consumer research, Marketing 3.0 and mindfulness to offer a framework that marketers can use in making decisions with more clarity, compassion and insight. Mindful marketing can develop marketers ability to move away from habitual ways of thinking and behaving in the marketplace toward more intentional, inclusive, and holistic marketing that is a win win for all stakeholders.
WARNING: Mindful Marketing is not for the lazy. It is going to compel you to question your assumptions, sit with your discomfort and not settle for the first solution you get.
Working with others, relationships in the workplaceSuzanne Hazelton
We often have to engage with others in the workplace. Relationships can be energising or destructive. Find out more about how to make your relationships more energising, and effective. This is a subset of slides from a workshop I ran for The Psychology of Self Expression.
In the work-centered world that we live in today, employees can more easily face burnout. Not only does this lead to detrimental mental, physical, and emotional health issues for the employee, it also has the potential to adversely impact the quality of their work, the work environment, and the overall business as a whole. This webinar covers risk factors that lead to burnout, how to identify burnout in employees, and how to mitigate the circumstances that can lead to burnout.
Guide to Emotional Resilience & well-being - Great as a reference guide in Su...Alex Clapson
The Guide to Emotional Resilience written by Louise Grant & Gain Kinman & published in Community Care Inform. The article is written in a really accessible format & whilst the target audience was Health & Social Care workers, the messages apply to a much broader audience. Ideal to give out to your direct-reports / for use in supervision.
Work life integration: What does success look like?milfamln
This webinar will address the dynamic interplay between “work” and “life” with discussion about managing personal energy, gaining greater clarity about priorities, and approaching inevitable challenges. Participants will be encouraged to reflect on their own abundant, full lives and begin to create personalized, sustainable strategies for “making it all work.”
Learning Objectives
In this webinar, participants will be able to
-Define "work life integration"
-Learn strategies for managing personal energy and managing priorities
-Learn how to use laughter, and other tools, to relieve stress
Using Behavioural Science to improve Well-being for Social WorkersAlex Clapson
For child and family social workers, coping with the hardships of children and parents is part of the job. But that can cause a lot of stress. Is it possible for financially constrained organizations to improve social workers’ well-being using non-cash rewards, recognition, and other strategies from behavioral science? Assistant Professor Ashley Whillans describes the experience of Chief Executive Michael Sanders’ at the UK’s What Works Centre for Children’s Social Care, as he led a research program aimed at improving the morale of social workers in her case, “The What Works Centre: Using Behavioural Science to Improve Social Worker Well-being.”
Preventing Staff Burnout: Strategies for Happier Staff and Healthier PatientsCornerstone OnDemand
There is a fine line between stress and passion in the workplace. Both require extreme dedication, time and commitment, however, one is not pleasant, while the other, completes the reason for your existence. The term ‘burnout’ in the workplace suggests that people are tired of working to the point that they no longer want to continue at their current pace. We often consider burnout as a ‘bad thing’ in the workplace and overall that is correct, however, this can emanate from both a stressful position as well as a passionate position.
According to of a comprehensive study conducted within the nursing ranks, there are three types of stress; eustress, distress and severe distress (i.e. burnout). Eustress is the kind of stress that generates either fear or excitement, often see to be ‘good stress.’ Distress is what we all think of when we speak of stress, the bad kind. Distress generates depression, sadness, and pessimism to name of few. Lastly, severe distress is extreme stress. This is the type of stress that causes emotional exhaustion to the point of coronary heart disease. Stress is no laughing matter and a very real issue in clinical operations. Arguably, organizations must address these issues intentionally and for multiple reasons.
In this session, Tom Tonkin, Ph.D., Principal Consultant, Thought-Leadership and Advisory Services for Cornerstone on Demand, will discuss the challenges of dealing with both stress and passion in the workplace, both leading to staff burnout. He will go over the causes of stress in the clinical workplace as well as some struggles to help alleviate some of the issues.
Search Inside Yourself is the mindfulness-based emotional intelligence program that started at Google and is now taught world wide to develop clarity, resilience, and compassionate leadership in organizations.
If you are curious to learn more, please email shalini@MFactor.org
Achieve Talent Retention and Optimization With Positive Psychology, Strengths Psychology and Appreciative Inquiry was presented through NACN Consulting: http://www.nacn.sg/seminar/ to help business leaders maximize and retain their Gen Y talent.
Natural Language processing in the digital age & the impact on relationships ...Salema Veliu
This was part of a workshop presentation l did a couple of years back for Flight Centre UK looking at language in the workplace and the impact on performance and leadership. It's been interesting to see recent to see the views on 'SlideShare' of this work. 'Psycholinguistics' has always been a huge part of my Uni studies and my work. It's helped to understand 1. How we process and 2. What we can learn from the language we use and how that in turn can interfere with behaviours. Demonstrated by the modality of Related Frame Theory which is a powerful tool in decoding behaviours, and habits human habits from speech around machine/technology referred to as (Psychotechnology). Just to be absolutely clear I’m not talking about Neuro Linguistic programming. But Natural Language Processing which is a branch of AI that looks at the interaction between computers and humans using natural language. I believe there are cross functional connections that we can use to enhance the learning elements of machine learning
Setting and defining the context
Exploring resilience
Navigating change
Sharing with, and learning from, peers
Confirming actions
Summary and questions
A fun and interactive look into resilience and developing this personally and professionally within an organisation. The games and ideas within the presentation will make you think!
Search Inside Yourself (Mindfulness Based Emotional Intelligence)Vasco Gaspar
Search Inside Yourself is a Leadership and Emotional Intelligence Program, based on Mindfulness and Neurosciences, that was developed and tested at GOOGLE to increase organizational performance and wellbeing, as well as to enhance the conditions for world peace, by inspiring leaders worldwide to become more wise and compassionate.
Mindful Marketing: Intentional, Inclusive & Integrated Marketing That Benefit...Shalini Bahl
Is mindful marketing an oxymoron? Mindfulness is becoming a buzz word. Many companies are making mindfulness available to their employees. The US army and many sports teams are adopting mindfulness training. Yet, we have not harnessed the power of mindfulness to inform marketing. What does it mean to be mindful in marketing?
Recent changes in consumers' marketplace attitudes and values accompanied by environmental, technological, and economic shifts have led to a new stream of research, transformative consumer research, which use rigorous methods to study and develop solutions that benefit all consumers around the world. Similarly, some marketers are starting to respond to the rapid changes in consumers' awareness, technology, and the environment. This new movement is called Marketing3.0.
This presentation on Mindful Marketing was given to exchange students , professors and business owners from El Salvador at the Institute. The work in mindful marketing is still emerging. I draw from research and practices in transformative consumer research, Marketing 3.0 and mindfulness to offer a framework that marketers can use in making decisions with more clarity, compassion and insight. Mindful marketing can develop marketers ability to move away from habitual ways of thinking and behaving in the marketplace toward more intentional, inclusive, and holistic marketing that is a win win for all stakeholders.
WARNING: Mindful Marketing is not for the lazy. It is going to compel you to question your assumptions, sit with your discomfort and not settle for the first solution you get.
Working with others, relationships in the workplaceSuzanne Hazelton
We often have to engage with others in the workplace. Relationships can be energising or destructive. Find out more about how to make your relationships more energising, and effective. This is a subset of slides from a workshop I ran for The Psychology of Self Expression.
This presentation covers the most pertinent research from the field of positive psychology related to both being successful and happy in the workplace. It highlights the positive organizational culture that LinkedIn embodies and offers ways for individuals to further elevate their daily work lives. It includes an overview of the field, summarizes meaningful research studies, and offers interventions that an individual can use in their daily working lives. Questions? Feedback? Please don't hesitate to reach out on LinkedIn!
Talent retention and optimization is vital to every business but especially in healthcare where employees are your most valuable natural resource but are vulnerable to stress, burnout and compassion fatigue.
Appreciative Inquiry, an organizational development method, is the study and exploration of what gives life to human systems when they function at their best.
This presentation was made for a Fortune 500 company who is focused on creating a culture for happy, healthy, and high performing leaders. It features positive psychology, leadership, and tips from The Happiness Advantage.
Mentoring Up - Duke BioCoRE workshop - slides & handoutSteve Lee
"Mentoring Up: Learning to maximize your relationship with your mentor" was presented as a workshop at Duke University's BioCoRE conference on 7/28/2016 to graduate and undergrad students.
Suzanne Rotondo and Gretchen Schmelzer
Master coach faculty members for Teleos’ flagship coach development and certification program
In the first of a three-part series on coaching, Suzanne and Gretchen will discuss, “What Neuropsychology Tells Us About the Positive Impact of Coaching with Compassion.”
Attendees learned valuable strategies on how to use compassion to prepare for their coaching sessions:
* Set a positive climate that fosters respect
* Focus on long-term development— not on altering short-term performance
* Discover your employees’ personal goals
Part Two of our 3-part series took place on Tuesday November 29 at 2 pm ET. Join us as Teleos’ scholar-practitioners, Suzanne Rotondo and Gretchen Schmelzer share how you can:
* Deepen the conversation with your team
* Get the feedback you’re looking for
* Build on the coaching reflections from Part One
APM event hosted by the North West Branch on 5 December 2023.
Speaker: Katie Demain, Global Partner and Change Expert, iOpener Institute
There is compelling evidence that it pays to invest in your employees’ happiness. Research findings are clear that happier employees are more productive, which improves your bottom line. Your happiest employees are 65% more energised at work, spend twice as much time on-task, and intend to stay in their job 4 times longer, according to iOpener Institute. This event was held on 5 December 2023.
But what does being happy at work actually mean? Why is happiness considered the antidote to poor performance? Isn’t happiness just a fuzzy concept? Should workforce happiness be on your agenda in the current tough economic climate? What does making happy employees mean in real terms for business leaders and managers?
This event will bring participants up to speed with all aspects behind workforce happiness – its theory, its value and its challenges – for managers, teams and individuals. And to present practical solutions that you’ll be able to implement straight away with your teams.
https://www.apm.org.uk/news/does-happiness-pay/
Three key takeaways are presented - the importance of context, moving upwards to self-actualization and flow, and the practical small steps that keep us moving towards a balanced life.
Navigating Transitions is a seminar offered to companies with employees facing retirement or job loss. Using the shared experiences of past participants who are retirees or unemployed, as well as evidence-based research about the mind, emotions and the process of change, this workshop offers ideas and tools for working through major life transitions.
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
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India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
8. Activity 1: Small Group Work
• In a moment, move & sit with some people
you don’t yet know well
• Briefly introduce yourself to the others in your
group
• Discuss what it’s like when you have ….
– Not so good days at work
– Great Days at Work
10. “What is the path to sustained
increase in shareholder value?”
Stock Increase
Real Profit
Increase
Sustainable
Growth
Loyal Customers
Engaged
Employees
Enter
Here
Great Managers
Identify
Strengths
The Right Fit
From: First, break all the rules.
What the worlds greatest
managers do differently.
Buckingham & Coffman
13. Sources of stress will not disappear
Intrinsic to job
Organisation interface with outside
•
•
Company vs Family demands
Company vs Own interests etc
•
•
•
Too much / Too little work
Poor physical working conditions
Time pressures etc
Role in organisation
•
•
•
You
Career Development
•
•
•
•
Over promotion
Under promotion
Lack of job security
Thwarted ambition etc
Personality
Tolerance for ambiguity
Ability to cope with change
Motivation
Being in the organisation
•
•
•
13
Lack of effective consultation
Restriction on behaviour
Office politics etc
Role conflict / ambiguity
Responsibility for people
No participation in decision making
etc
Relations within organisation
•
•
•
•
Poor relations with boss
Poor relations with colleagues &
Subordinates
Difficulties in delegating
responsibility
14. From stressed to thriving – what works?
1. Develop coping skills
2. Discover the secret behind positive emotions
– Unlink work from how you feel
– Micro rests
26. Activity 2: “Three Good Things”
• Think of 3 good things that have happened to
you today / this week?
• Pair up with someone you don’t yet know (well)
– Briefly introduce yourself
• Share one good thing that’s happened to you this
week (big or small, you choose the context)
– Notice how you feel
• Swap
33. Passive and Constructive
Active and Constructive
Acknowledges the news and moves on
Focuses on them
Takes an active interest – asks questions
Helps the person capitalise on the good news
Passive and Destructive
Active and Destructive
Grabs the spotlight
Changes the subject
Immediately identifies the downsides
and concerns
(Nonverbal communication: displays of
negative emotions such as furrowed
brow, frowning.)
Gable, S.L., et al., What Do You Do When Things Go Right?
34. Passive and Constructive
Active and Constructive
“That’s good news.”
“That’s great, I know how important that
promotion was to you! We should go out and
celebrate and you can tell me what excites
you most about your new job”
(Nonverbal communication: little or no active (Nonverbal communication: maintaining good
emotional expression.)
eye contact; displays of positive emotions
such as genuine smiling, laughter and
appropriate touch)
Passive and Destructive
Active and Destructive
“What are we doing on Friday night?”
“That sounds like a lot of responsibility to
take on. There will probably more stress
involved in the new position and longer
hours at the office.”
(Nonverbal communication: little or no eye
contact, turning away, leaving the room)
Gable, S.L., et al., What Do You Do When Things Go Right?
35. Activity 3: Responding “Active
Constructive”
• Pair up with someone you don’t yet know (well)
– Briefly introduce yourself
• ‘A’ - Share one good thing that’s happened to you
this week (big or small, you choose the context)
• ‘B’ – find something to genuinely comment on in
a positive way (i.e. Active Constructive).
– Both, notice (what’s familiar, what’s new)
• Swap
36. What will you do (or do more of) as
a result of this workshop?
(more info to follow)
36
38. Recommended
Reading
• Great Days at Work
• The Resilience Factor
• The Time Paradox
Emotion
Thinking
Problem
– http://www.thetimeparadox.com/
• The How of Happiness
• Positivity
– http://positivityratio.com/
• Assertiveness at Work
• actionforhappiness.org/10-keys-to-happier-living
39. “As long as you live, keep learning how
to live” ~ Seneca
39
43. References
Back, K., & Back, K. (1999). Assertiveness at work : a practical guide to handling awkward
situations (3rd ed. ed.). London: McGraw-Hill.
Boniwell, I., Osin, E., Linley, P. A., & Ivanchenko, G. V. (2010). A question of balance: Time
perspective and well-being in British and Russian samples. The Journal of Positive
Psychology, 5(1), 24-40. doi: 10.1080/17439760903271181
Bono, J. E., & Ilies, R. (2006). Charisma, positive emotions and mood contagion. The Leadership
Quarterly, 17(4), 317-334. doi: 10.1016/j.leaqua.2006.04.008
Cheng, C. (2003). Cognitive and motivational processes underlying coping flexibility: A dualprocess model. Journal of Personality and Social Psychology, 84(2), 425-438. doi:
10.1037/0022-3514.84.2.425
Csikszentmihalyi, M. (2002). Flow : the classic work on how to achieve happiness (Rev. ed. ed.).
London: Rider.
Fredrickson, B. (2009a). Positivity : groundbreaking research reveals how to embrace the hidden
strength of positive emotions, overcome negativity, and thrive (1st ed.). New York: Crown
Publishers.
Fredrickson, B. (2009b). The Positivity Ratio. Retrieved 12th March, 2011, from
https://www.positivityratio.com/
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Editor's Notes
I’m Suzanne Hazelton. I’m a coach, trainer and author. I work with individuals and businesses helping them to thrive.@SuzanneHazelton
Hand draw the mental health spectrum
Ideally groups of 5 – 7
The HSE* suggest that:“work related stress develops because a person is unable to cope with the demands being placed on them”
Health: Positive emotions are good for your health, they increase the number of antibodies - essential for fighting infection and keeping fit. It’s easier to do your best work when you’re feeling healthy. Broaden thinking – noticing opportunities: Some emotions protect us from danger, but narrow the range of immediate options for action: “fight or flight”. Conversely positive emotions broadens our outlook, and we notice more opportunities. Don’t “doom and gloom” about the economy – experience positive emotions and start to see new opportunities! Opportunity magnet: In addition to noticing opportunities, you will also become a magnet for others giving you opportunities. Be the person that radiates good emotions – you will attract other like-minded people and you will more likely be the person they think of when there’s an opportunity.Builds resilience: Resilience is the ability to “power through” tougher times without experiencing detrimental effects on mental or physical health. It gives you staying power when the going gets tough. Create positive memories: when you experience positive emotions, be sure to remember them, take time to savour them. Research has shown that people who actively take time to remember good times, are mindful in the moment and who have goals enjoy life more.Moods go viral: The feel good factor is contagious – spread it within your team. ‘Catch people doing something well’, and offer a word of praise, a smile, or a genuine compliment. Your team members will experience all the benefits of positive emotions – and don’t be surprised if they go the extra distance to help someone on the team, or your prospects or customers.Build high performing teams: Encourage positive emotions on your team. It takes between three and eleven positive emotions to counter each negative emotion. A positive team is more creative, sees more opportunities and is more successful.
I’m going to talk about positive and negative emotions. I don’t like this labelling – but it is convenient shorthand.
First imagine a bowl of cherries … not hard as there’s a visual. The cherries represent the positive. Next imagine JUST one COCHROACH … would it make the cherries less appealing?NEXT imagine a bowl of cockroaches. Would the addition of A cherry make it any more appealing?Negative emotions have more impact than positive … therefore you need AT LEAST 3 X as many!Some of it is about CHOICE … what we choose to focus on ….
(THIS IS HALF WAY 8:15pm)You might wonder WHY it’s necessary to have AT LEAST 3 positive emotions for every negative …..