1. Susanna Panzini
New York, NY 10026 | 917-545-1284 | susanna10019@gmail.com | linkedin.com/in/susannapanzini
Logistics & Travel Manger | Event Production
Leveraging multi-disciplanary background to design events and travel logistics on time
and on budget.
Recognized as a “Logistical Magician” with proven record of reducing operational risk and
increasing sales.
KEY COMPETENCIES
 Travel Management: Organize domestic and international travel logistics for large groups up
to 80 people, including securing visas, desiging itinerary and managing gear.
 Marketing & PR Developed revised marketing strategy including re-branding of printed
materials resulting in improved professional presence. Coordinate marketing, public relations,
and communications with European media outlet.
 Business Development: Expanded client base to include broader range of entertainers and
prestigious universities.
 Budget Management: Manage and negotiate contracts up to $600,000.
 Client Retention: Provide “white glove” service to high-profile and executive clientele.
Maintain client satisfaction leading to repeat business.
 Media Relations: Coordinate marketing, public relations, and communications with local
media and presenters. Secured major media coverage including CNN, ABC News, NY Times.
 Cultural Sensitivity: Extensive experience working with international groups requiring specific
cultural knowledge and language expertise. Fluent in English, Italian, Russian and French
 Crisis Management: Manaintained safety of large groups under stressful conditions, with
quick thinking and calm demeanour. Challenges included terrorist threats and defecting group
members.
 Process Improvement: Reduced operational risk by eliminating six month backlog of client
accounts, improved workflow and account management.
 Account Management: Oversee all aspects of account administration ensuring efficient
operations.
EXPERIENCE
Tour & Event Manager/Producer CONCEPT TOURS, New York, NY 2006 – present
Selected Accomplishments:
 Established and organized two-week US Tour for Afghanistan Institute of Music to perform at
high profile venues throughout Northeast. Attained sponsored by World Bank, the Department
of State and US Embassy in Kabul.
 Arranged performances at world famous venues including, Cathedral of Notre Dame, Paris, St.
Peter Basilica, and the Vatican Rome.
Independent Tour Manager, Booking Agent, New York, NY/ Europe 2004 – present
 Manage approximately 40 international Cyclists participating in Grandfondo New York, 2015
 Co-produce and manage high-profile European tours and concerts including those with
Grammy Award winning Jazz groups and soloists.
Manager/ Co-Founder SUMONT PRODUCTIONS, INC., New York, NY 2004 – 2006
 Procured performance opportunities for range of international musicians.
Administrative Associate, ARYO, New York, NY 2002 – 2005

2. Susanna Panzini Resume Page 2
 On-site Artistic Services coordinator American Russian Young Artists Orchestra for all
educational outreach concerts in New York, Philadelphia and Houston.
 Personnel Manager and Co-Tour Director during Musika 2004 and 2005 in Russia.
 Assisted General Manager with selection of musicians for concerts and tours.
 Assisted Operations Manager in managing tours and year-round engagements.
 Handled travel arrangements, prepared itineraries, secured visas and rental music.
 Managed databases and music library.
Marketing and Communications Assistant, KAUFMAN CENTER, New York, NY 2003
 Supervised the photo-shoot project for the Center’s new season brochure.
 Created a comprehensive tracking system to gather all promotional materials for Merkin
Concert Hall’s new performance season.
 Assisted Communications Director in publishing the Center’s quarterly newsletter including
selling advertisement, researching new sources for postcard distribution, maintaining
marketing databases and preparing mailing lists.
Gallery/ Special Events Assistant SCULPTURE CENTER, New York, NY 2001 – 2003
 Coordinated over 25 volunteers for galas and special events.
Assistant Producer, AMERICAN OPERA MUSIC THEATER, INC., New York, NY 2001
 Assisted with all aspects of production for a opera tour
Assistant Manager, Concert Artists Guild, New York, NY 2001
 Coordinated booking, management and travel for artists.
COMPUTER SKILLS
Proficient in MS Office (Word, Excel, Access, Power Point) Adobe Photo Shop, Cute FTP,
QuickBooks Accounting Software, PASS2, Filemaker. Mac/Windows
SPORTS AFFLIATIONS & CERTIFICATIONS
Bicycle Granfondo Races: Winner, Grandfondo Tour of Catskills, 2nd Place, Fall Classic, PA
Member: Roadrunners, NYCC, Bycling Touring Club of NJ, GFNY, Copparo Bike Store racing
team, Italy
Volunteer: NY Marathon, New York, Half-Marathon, Half- Iron Man, Norwalk.
Training: TRX Certified Trainer, Tabata Bootcamp
Licences: USA Racing/Cycling Licence
EDUCATION
Certificate in Sport Business Operations, New York University, New York, NY
Certificate in Art Administration, New York University, New York, NY
Masters, Moscow State Conservatory of Peter Tchaikovsky, Moscow, Russia
Diploma, Music Conservatory “Gioacchino Rossini” of Pesaro, Pesaro, Italy
Diploma in Pedagogy, Psychology and Art History, Istituto Magistrale, Ancona, Italy
“Susanna Panzini did a terrific job and she is an incredible asset to CTI. She added positively to
the tour in every way; organizationally, professionally and personally. She had a great way of
communicating with the students as well as the professionals and the adults with whom she was
dealing.” Dr Patrick Gardner, Rutgers University