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Transforming HR into a Strategic Asset enabled by Oracle HCM Cloud

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Today’s Human Capital Management (HCM) market is undergoing a unique shift from the traditional transactional process areas to strategic process areas with increasing focus on:
1. Integrated Talent Management: Employee skill management and development has taken the center stage. What are the emerging trends in this space and how is this important for business growth?
2. Enhanced Usability: More than ever, employees need and demand user friendly, contemporary self-service. How does a good self-service strategy unlock $ value for you.
3. Accessibility: Integrated functionality for Analytics, Mobility, and Enterprise Social is a requirement. What can your organization do to get the best value out of these feature rich frameworks?

In this new environment, what are the target options available for HR working on legacy systems? How can CxOs and HR evaluate their current HCM systems and ensure that the technology led HR transformations are not only aligned to the latest HR trends but also provide maximum ROI through increased productivity and automation with lower total cost of ownership?

This presentation by Praveen Gupta (Senior Director, HCM Solution Advisor) throws light on the latest trends in HCM marketplace, target options for customers on legacy systems or manual processes and show how HR in leading companies are leveraging the Oracle HCM & Talent Cloud to move from being a transactional unit to a strategic asset in business growth.

Published in: Technology

Transforming HR into a Strategic Asset enabled by Oracle HCM Cloud

  1. 1. September 3, 2014 Transforming HR into Strategic Asset enabled by Oracle HCM Cloud Praveen Gupta, Strategic HCM Advisor © 2014 Cognizant © 2014 Cognizant
  2. 2. Today’s Presenter 2 © 2014 Cognizant Praveen Gupta Senior Director, Solution Advisory Group (SAG) Human Capital Management Advisor Praveen Gupta is a Human Capital Management leader with over 20 years of experience and expertise in HCM strategy, HR transformation, and HR global delivery to enable better HR-Business alignment. His expertise in HCM business drivers and enabling technologies have positioned better HR-IT collaboration, resulting in an efficient and effective HR aligned to business goals and objectives.
  3. 3. Transform HR into Strategic Asset enabled by Oracle HCM Cloud Let us explore: Transforming HR to align with business goals and objectives to forge a truly strategic partnership HCM Challenges and Trends 3 © 2014 Cognizant Options for Organizations on legacy systems and evaluation criteria for selection Introduction to Oracle HCM and Talent Cloud Closing Q&A Cognizant’s Approach to enable HR to adopt the right strategy to be a Strategic Asset
  4. 4. A Shifting Landscape of Business Challenges Business Challenges our customers are facing align to the need Mobile as a platform for all aspects of engagement Cloud to rapidly deliver business value Data-centric to process-centric 4 © 2014 Cognizant for Strategic HCM Transformation ADDRESSING Social results in better informed, less loyal buyers and employees Analytics to deal with explosion of data Business models and strategic focus Globalization
  5. 5. An Increasingly Complex Mix of Options to address HR Trends The Strategic HR Transformation, done right, will enable HR to take its seat of Strategic Business Partner at the table Align With Business 5 © 2014 Cognizant Enable Global Workforce Manage Talent Top Three HR Trends
  6. 6. Cloud Technology & BPaaS is Enabling HR - Business Alignment Cloud + BPaaS = Combination to Meet Business Challenges and Forge a © 2014 Cognizant 6 Efficient On average, by switching from On Premise to Cloud each company replaced $3.66 of capital costs with $1.00 of operational costs* *IDC White Paper Sponsored by Amazon Effective Design and Execute standard integrated business processes quickly Save as much as 50% time in implementation compared to On Premise Embedded Social, Mobile & Analytics Transform HR Service by enabling Transparent & Actionable Insights Social to coordinate with people Mobile to engage workforce Strategic Business Partnership BPaaS Support from Hire to Retire Processes | World Class Employee Engagement Center | Employee Engagement Toolkit
  7. 7. Transform HR into Strategic Asset enabled by Oracle HCM Cloud Call to Action – The Cognizant Difference HCM Trends and Challenges 7 © 2014 Cognizant Options for Organizations on legacy systems and evaluation criteria for selection Introduction to Oracle HCM and Talent Cloud Closing Q&A Cognizant’s Approach to enable HR to adopt the right strategy to be a Strategic Asset
  8. 8. Our Framework of Services focused on Driving Outcomes that Address the Business Challenges through HCM 8 © 2014 Cognizant Talent Acquisition Talent Development Strategic Sourcing Engagement Surveys Talent as a Service Sourcing Analytics Assess, Select & Onboard New Hire Training Performance and Goals Succession Learning as a Service Workforce Engagement and Retention Talent Deployment Attrition Management Exit Interview Engagement Strategies Use of contractors Project Logistics International Assignment Virtual Workplace Contact Center Admin and Transaction Self Service Reporting Analyze, Plan and Forecast Advisory Workforce KPI Catalogue Business Outcomes Key Outcomes 1. Cost per Employee 2. Fill Rate 3. Cost per Hire 4. Employee Engagement 5. Time to Hire 6. Average Tenure 7. Product/ Service Proficiency 8. Employee Productivity 9. Cost Optimization The Cognizant Difference
  9. 9. HCM Service Value Chain © 2014 Cognizant Support through BPaaS The Cognizant Difference 9 Advise on evolution from bespoke HCM Disparate point solutions to ITM Limited process standardization to best practice HCM Blueprint for the future Dedicated model for shared services Processes and analytics “poor” Telephony Document Management Workflow routing Case Management Trend Management Service reporting Knowledge Management Realize - Implement and Integrate Advise High Business Value Low Cost Per Employee Standardized BPaaS Model Employee Engagement Toolkit World-class Employee Engagement Centers (Global, Multi-lingual) End-to-end HR Transformation Focus Automate end-to-end processes, Analytics and call avoidance Integrated payroll and benefits model Low cost, transactional pricing Self Service, Mobility, Analytics standard Solution with configuration/ business Data Analysis and Migration Focus on large part of HR Core – be it “rip and replace” or phased strategy Technology focused – implementation/integration Moving from Advisory to BpaaS
  10. 10. Three Steps to Build Strategy and Target Operating Model (TOM) © 2014 Cognizant The Cognizant Difference 10 Outcome Drivers/ Inputs Future State Design Tech Roadmap and TOM HR Core Processes System of Record, Payroll, Rewards and Compensation, Benefits Talent Acquisition and Development Recruitment, Learning, Performance, Succession Workforce Engagement and Retention Employee Relations, Workforce Analytics and Planning Talent Deployment Global Mobility, Workforce Administration Infrastructure Cloud / SaaS, Employee Engagement Service Design, Tech/Data Management
  11. 11. Target Operating Model is aligned to HR Process Areas © 2014 Cognizant The Cognizant Difference 11
  12. 12. The Cognizant Difference With the Strategy and TOM in Place, BPaaS Provides Real 12 © 2014 Cognizant Benefit in an On-Going Support Model Global Process Automation and Self Service Employee Engagement Center toolkit integrates and automates the solution for contact center and transaction processing to complement the client’s employee facing self service solution. Global Shared Service Model Currently supporting employees in more than 80 countries with regional centers in APAC, EMEA, and NA. Payroll integration, data entry, and contact center support through ADP partnership. Automate Process Standardization Using our experience in HR delivery for global clients coupled with our Six Sigma expertise in Process Design we work with clients to implement an optimal blend of standardization and organizational uniqueness. Optimize
  13. 13. Transform HR into Strategic Asset enabled by Oracle HCM Cloud How Oracle HCM Cloud Enables HR - Business Alignment HCM Trends and Challenges 13 © 2014 Cognizant Options for Organizations on legacy systems and evaluation criteria for selection Introduction to Oracle HCM and Talent Cloud Closing Q&A Cognizant’s Approach to enable HR to adopt the right strategy to be a Strategic Asset
  14. 14. Oracle HCM Cloud: Integrated Global Human Capital Management System Employee Portraits Easily access information based on your role and location Global Person and Local Employment Model Ensure consistency while supporting local compliance Embedded Analytics Make impactful decisions with the information you need Mobile and Social Collaborate with peers using mobile access 14 © 2014 Cognizant Differentiated Compensation Strategically plan, allocate, and differentiate compensation Robust Payroll Engine Handle simple and complex payroll needs Flexible Benefits Offer a total compensation package Absence Management Grant, track, report different absences and leave Time and Labor Track and monitor time with a flexible framework Mobile Access information on any device and encourage accountability Workforce Optimization Gain Insight Understand and analyze workforce trends Model your Future Perform “what-if” scenarios to make informed decisions Predict outcomes Avoid attrition and improve workforce performance Big Data Answer complex workforce questions leveraging big data Workforce Management Workforce Rewards Global Human Resources
  15. 15. Oracle HCM Cloud: Strategic Approach to Talent Management Leverage Social Media Practices © 2014 Cognizant Leverage Mobile Capability Holistic Talent Management 15 Enable Talent Management strategy and process to changing business environment Assess skill gaps and proactively develop capabilities Identify high potential employees and develop future leaders Align individual goals with corporate goals and provide clear visibility into how each employee contributes to the success of the organization Best Recruiting & Sourcing Performance & Goals Learning & Development Succession & Talent Review Global Support WORLD CLASS SERVICES ECOSYSTEM PRODUCTS PLATFORM Option to Coexist with your On Premise ERP
  16. 16. Oracle HCM Cloud: Social and Mobile Capable for Global and Always On Workforce 16 © 2014 Cognizant Mobile Capabilities • Simple, Familiar and Easy to Use • Employees: View of My Pay, My Career, My Data • Managers & Leaders: Integrated interactive tools to collaborate on all devices Social Enablement • Work actually gets done • Processes actually get executed • Knowledge flows into, through, and out of the organization • Opportunities are captured
  17. 17. Oracle HCM Cloud: Analytics and Forecasting Actionable Insights Predictive Analysis KPI’s 17 © 2014 Cognizant Employee Data Action Better People Decisions on Massive Scale Plan Information Insight Forecast Action Plan
  18. 18. Cognizant’s HCMaximize™ Implementation Accelerator Solution © 2014 Cognizant 18 https://www.youtube.com/watch?v=c0bRDlRPX_Q The Cognizant Difference
  19. 19. Transform HR into Strategic Asset enabled by Oracle HCM Cloud Execute Your HCM Strategy: Engage Cognizant as HCM Trends and Challenges 19 © 2014 Cognizant Options for Organizations on legacy systems and evaluation criteria for selection Introduction to Oracle HCM and Talent Cloud Closing Q&A Trusted Advisor Cognizant’s Approach to enable HR to adopt the right strategy to be a Strategic Asset
  20. 20. The Cognizant Approach: Strategic HR Transformation Cognizant’s Approach to Strategy, Target Operating Model and BPaaS Provides Real Benefit in an On-Going Support Model HR Today Analyze, Plan and Forecast Advisory Business Outcomes Transaction Based Data Centric Metrics that CAN be measured 20 © 2014 Cognizant Engage With Business HR Impacts Business Value The Cognizant Difference Fragmented Processes Inconsistence Delivery Disparate Point Solutions Adopt Cloud Support through BPaaS HR – Business Partnership Analytics and Forecasting Metrics that SHOULD be measured Administrative Strategic
  21. 21. Q&A Contact Information: 21 © 2014 Cognizant Praveen.Gupta@cognizant.com @praveenzgupta Sandeep.Mahapatra@cognizant.com OSP_Marketing@cognizant.com
  22. 22. © 2014 Cognizant Thank You! Praveen Gupta Praveen.Gupta@cognizant.com

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