This document discusses the successful implementation of Change Request Management (ChaRM) in a validated SAP environment. It provides an overview of Alpha Sirius Inc, an SAP consulting partner, and their expertise in SAP Solution Manager. The document also summarizes a case study of a pharmaceutical company that enhanced their change management processes by implementing ChaRM in Solution Manager to eliminate manual processes and provide traceability of changes. It highlights some of the key benefits the customer achieved, such as reduced support workload and improved focus on innovation.

1. SUCCESSFUL CHARM IMPLEMENTATION
VALIDATED ENVIRONMENT

2. Key Learning's
Learn functions of SAP Solution Manager
Understand ChaRM (Change Request Management)
ChaRM in a Validated Environment
Work Center for ChaRM
Introduction to RunSAP Methodology
List of some of the key challenges
What are the key benefits and ROI
2

3. About Alpha Sirius Inc.
Alpha Sirius Inc Facts: Our core competencies lie
• Founded in 1998.
in several areas of SAP ® :
• Expertise in project management, portfolio
management Operations Optimization Program Management
• Provides end-to-end solution development Portfolio Management
caused by disparate functional and Application Life Cycle Management
technical implementation processes. Change Management
• Delivers value by bridging this gap by Training & Development
providing consulting services and Systems Management
implementation assistance with tools such
as Solution Manager. Offshore Support/Development
• One of the first certified partners with SAP
for Run SAP Methodology

4. About Alpha Sirius Inc.
Who are we?
• Headquarters : Jersey City, N.J.
• Branches and affiliates in Texas, California, Germany. Denmark
and India.
• Global IT and Project Management Consulting Firm
• SAP Partnerships
• Run SAP partners
• SAP Services Partners
1st consulting partner to successfully meet the consulting requirements
for the Run SAP partnership

5. You provide the best tools for
your business
Shouldn’t you have the best to
run your business?
ANSWER
SAP SOLUTION MANAGER

6. Learning Points
• Learn how a pharmaceutical company enhanced their
Change Management process in a validated
environment by eliminating manual processes and
implementing Solution Manager ChaRM.
• Understand how detail processes were adapted for
Normal, Urgent and GxP changes.
• Find out how ChaRM helped SAP COE and business
teams by providing comprehensive change and
traceability information and enabled them to focus on
innovation rather than support.
• Get a peek into new and additional functions the
customer is planning to implement to enhance and
optimize their SAP Solution.
• Get a comprehensive look on the vision, strategy and
experiences of SAP COE at the customer for enabling
Solution Manager.

7. More To Come….
 Current SAP Solution Management
 What Is Solution Manager?
 Uses of SAP Solution Manager
 Solution Manager Experience
 Change Request Management – ChaRM
 SAP Solution Manager for Change
Management
 What does ChaRM offer?
 Case Study — ChaRM in a validated
environment
 Key changes – Extensions
 The ―Run SAP‖ Methodology

8. Want to know more about our products?
 SAP Standards for Solution Operations cover
all support processes
 Change Management Work Center
 Enhanced Change and Transport
System (CTS+)
 Additional Functions.
 Key Challenges
 Key Program Benefits
 Sneak Peek … Next Steps
 ALM - Application Life Cycle Management
 Solution Manager 7.1
 Key Points

9. Questions? Comments?
Email us for complete
presentation
1 Independence Way Suite 404, Jersey City NJ
07305
Telephone - 201-822-1ASI
Fax - 877-496-9985
Info@alphasirius.com
www.alphasirius.com
We are happy to help you!

10. Copyrights
No part of this document can be reproduced or transmitted in any form or for any purpose without the express permission of Alpha
Sirius Inc. The information cannot be changed with our notifying Alpha Sirius.
Some software products, services and names marketed by ASI which belong to other companies contain proprietary information of
those companies.
SAP is licensed software by SAP- AG and its affiliates and it’s the registered trademark of SAP.
Microsoft, Windows, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.
RBE Plus and RBE are copyrighted and licensed tools by IBIS-THOME
All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document
serves informational purposes only. Alpha Sirius is not responsible for any changes and variation in the information provided.