UIT is an enterprise application services company that has been operating globally for over 20 years. They understand 360 business processes across 30 functional areas and 20 industries. UIT proposes to provide AMS support for SAP ERP through their SAPAMS+ solution. The SAPAMS+ solution aims to implement preventative application management using tools for monitoring, testing, documentation and change management. It will be delivered through a dedicated support team based on a service level agreement and governance model between UIT and the client.
SmartERP Webinar
Did you know that approximately 55% of work activities can be automated using Robotic Process Automation (RPA) technology? Automating business processes in Finance is now considered a business imperative. RPA enables organizations to power people and automates business operations by leveraging this game-changing technology.
RPA has become one of the most popular choices for improving operational efficiency with tactical automation. 59% of Finance & Accounting leaders believe RPA will make their business more competitive over the next two years.
In this webinar, you will learn how to:
How to utilize RPA to transform your organization
Fix broken manual processes
Integrate RPA with your Finance applications
Easily scale large and often changing logic systems
Perform a vast array of key essential tasks; quickly and precisely
Use RPA with AI, to augment tasks that need human intelligence
Benefits:
Increase productivity across your organization
Enables cost reduction for your organization
Improve your accuracy and increase efficiency
Enhances your customer’s experience
HOW TO OVERCOME TECHNICAL LIMITATIONS TO SCALE UP AUTOMATIONMohit Sharma (GAICD)
As their Automation capabilities evolve, many organizations with successful Intelligent Automation initiatives look to identify and capture further benefits by extending their Automation programs across the enterprise.
Implementing Automation at scale can present various challenges due to technical considerations such as the architecture of the target environment, managing the myriad of tools involved, support and maintenance for automation development and IT change management, among other issues.
During the webinar, guest speakers Daniel Kennedy, St. John of God’s Health Care and Abhinav Sarna, Edith Cowan University will share their practical experiences with Mohit Sharma, Mindfields about how organisations can better overcome the technical issues that can hinder the scale-up of complex Automation programs.
Join this webinar to gain new insights on:
The common technical pitfalls in scaling up an Automation program
Overcoming technical challenges
Lessons learnt
A case-study
Q & A
FortySeven is an leading European based IT consulting and outsourcing company. We help companies to develop software with 250+ European base IT professionals, with expertise in CRM, ERP, RPA, BPD, BI, Payment Systems, Banking Core System, and Trading Platforms Development
NIPPON DATA SYSTEMS LIMITED is a provider of IT enabled business solutions which provide our clients competitive business advantage. We partner with our customers to deliver business solutions to their satisfaction and help them ‘Live Your Enterprise Potential™’. We take pride in conducting business with the highest degree of ethics and treat each transaction with fairness and honesty.
For us client satisfaction is our ONLY measure of success.
Since the time NDS was established in 1994, we have built a solid foundation of success on which we continue grow. We specialize in solving your business problems by harnessing technology and applying them for developing and implementing customized and standard information systems. Over the years our professionals have encountered and conquered complex problems relating to various business needs.
Our Industry specific NEWTON solutions help clients afford Enterprise Resource planning that can be implemented faster than any other solution and provides lowest cost of Total Ownership
www.nippondata.com
For financial services businesses managing ongoing compliance challenges, active compliance may be a solution. Accenture’s Regulatory Compliance Platform (ARCP) helps businesses maximize their compliance efforts through an active compliance approach. See how the ARCP provides an integrated, responsive, scalable platform that supports a client’s individual business and capabilities needs. Visit http://bit.ly/1oh2KJ2 for more information.
SmartERP Webinar
Did you know that approximately 55% of work activities can be automated using Robotic Process Automation (RPA) technology? Automating business processes in Finance is now considered a business imperative. RPA enables organizations to power people and automates business operations by leveraging this game-changing technology.
RPA has become one of the most popular choices for improving operational efficiency with tactical automation. 59% of Finance & Accounting leaders believe RPA will make their business more competitive over the next two years.
In this webinar, you will learn how to:
How to utilize RPA to transform your organization
Fix broken manual processes
Integrate RPA with your Finance applications
Easily scale large and often changing logic systems
Perform a vast array of key essential tasks; quickly and precisely
Use RPA with AI, to augment tasks that need human intelligence
Benefits:
Increase productivity across your organization
Enables cost reduction for your organization
Improve your accuracy and increase efficiency
Enhances your customer’s experience
HOW TO OVERCOME TECHNICAL LIMITATIONS TO SCALE UP AUTOMATIONMohit Sharma (GAICD)
As their Automation capabilities evolve, many organizations with successful Intelligent Automation initiatives look to identify and capture further benefits by extending their Automation programs across the enterprise.
Implementing Automation at scale can present various challenges due to technical considerations such as the architecture of the target environment, managing the myriad of tools involved, support and maintenance for automation development and IT change management, among other issues.
During the webinar, guest speakers Daniel Kennedy, St. John of God’s Health Care and Abhinav Sarna, Edith Cowan University will share their practical experiences with Mohit Sharma, Mindfields about how organisations can better overcome the technical issues that can hinder the scale-up of complex Automation programs.
Join this webinar to gain new insights on:
The common technical pitfalls in scaling up an Automation program
Overcoming technical challenges
Lessons learnt
A case-study
Q & A
FortySeven is an leading European based IT consulting and outsourcing company. We help companies to develop software with 250+ European base IT professionals, with expertise in CRM, ERP, RPA, BPD, BI, Payment Systems, Banking Core System, and Trading Platforms Development
NIPPON DATA SYSTEMS LIMITED is a provider of IT enabled business solutions which provide our clients competitive business advantage. We partner with our customers to deliver business solutions to their satisfaction and help them ‘Live Your Enterprise Potential™’. We take pride in conducting business with the highest degree of ethics and treat each transaction with fairness and honesty.
For us client satisfaction is our ONLY measure of success.
Since the time NDS was established in 1994, we have built a solid foundation of success on which we continue grow. We specialize in solving your business problems by harnessing technology and applying them for developing and implementing customized and standard information systems. Over the years our professionals have encountered and conquered complex problems relating to various business needs.
Our Industry specific NEWTON solutions help clients afford Enterprise Resource planning that can be implemented faster than any other solution and provides lowest cost of Total Ownership
www.nippondata.com
For financial services businesses managing ongoing compliance challenges, active compliance may be a solution. Accenture’s Regulatory Compliance Platform (ARCP) helps businesses maximize their compliance efforts through an active compliance approach. See how the ARCP provides an integrated, responsive, scalable platform that supports a client’s individual business and capabilities needs. Visit http://bit.ly/1oh2KJ2 for more information.
What makes FirstCall unique? How do we INCREASE YOUR PROFITS?Dennis Sands
We have a dedicated team approach. When you work with FirstCall Consulting, even with an engagement requiring only a single consultant...you are assigned a Dedicated TEAM.
Diverse perspectives & expertise from the TEAM Approach allows a more thorough assessment of your business processes & requirements. This ensures a more Comprehensive Solution... without YOU having to get consultants up to speed each time, saving you time and money.
Rpa ai automation webinar by new, cfgi, ui path 11 82018Bob Fitzpatrick
Automation…RPA…AI…Bots… are currently the hottest words across the various industries. So what do they mean and how to leverage this new technology? Join us as we explore starting an automation journey and leveraging automation in finance led by Sebastian, Bob, Andres, and Daniel. Our special guest is Boris Krumrey, UiPath’s Chief Robotics Officer, who will share with us the exciting landscape of automation and where it is heading.
Form I-9/E-Verify and Compliance & Managed Services for HCM Cloud
Presented by the Department of Homeland Security, ERP Risk Advisors, and Smart ERP Solutions
Part 2: Compliance With Managed Services for Human Capital Management (HCM)
In this webinar, discover how Compliance and Managed Services for Human Capital Management (HCM) Cloud can optimize and streamline your HR processes, saving time and resources and staying compliant. ERP Risk Advisors and SmartERP will showcase the benefits of utilizing managed services, focusing on automation, security, scalability, and compliance. Learn how managed services can enhance your HCM Cloud experience and allow HR professionals to focus on strategic initiatives while ensuring data privacy and regulatory compliance. There will be an open Q&A.
Some of the topics that will be presented:
What do we mean by Compliance through Managed Services?
Flexible Models for Managed Services as an extension of your Internal Team
Ensuring Oracle License Compliance and Reducing risk through Role Management
Demonstrate significant risks with the use of Seeded and Hybrid roles
Automated processes and their impact on HR efficiency
Compliance assurance and risk management through enabling and evaluating audit logs
This webinar will focus on content for HCM professionals that are utilizing HCM Cloud or are currently investigating moving to HCM Cloud.
Note: Both webinars are tailored to HR professionals, compliance officers, and managers. The aim is to offer valuable insights and practical tips for handling DHS Form I-9 compliance and leveraging Managed Services to optimize HCM Cloud operations and compliance.
Applying Robotic Process Automation in Banking: Innovations in Finance and Riskaccenture
Robotics is quickly gaining traction in banks to automate their everyday finance and risk processes. Accenture's presentation covers the impact of Robotic Process Automation (RPA) on a bank's finance and risk function. Read Philippe Guyonnet’s blog to learn more about RPA in banking and finance and risk innovation:http://bit.ly/2dprACR
ServiceNow® IT Service Management (ITSM) provides a modern service management solution in the cloud. ServiceNow’s system of action allows you to consolidate tools, transform the way you deliver services, and improve the customer experience.
The ServiceNow platform enables enterprises to move from infrastructure-centric to service-centric businesses. They can use
ServiceNow as a single system of records for IT, automate manual tasks, standardize processes, consolidate legacy systems,
create custom applications and evolve the IT service model to service domains inside and outside the enterprise.
Shared services - A Strategic Cost Management PlatformSanjay Chaudhuri
Shared Services Platform (as self defining as it can be) promotes the idea of 'sharing' within an organization or group or may also be provided as 3rd party SBU services.
Creating a Single point of contact for all service deliveries, enabling Cost effective solutions, leverage Automation, optimize workforce and the Speed to fulfillment is the key to success of such organizations.
More and more companies are moving to such platforms and the success rate is very high.
Data-Driven AI is a Microsoft Gold Partner specialising in building modern data platforms and advanced analytics consulting.
We deliver innovative data and AI solutions to help organisations build a data-driven culture and empower their business decisions with insights.
OpenFOAM solver for Helmholtz equation, helmholtzFoam / helmholtzBubbleFoamtakuyayamamoto1800
In this slide, we show the simulation example and the way to compile this solver.
In this solver, the Helmholtz equation can be solved by helmholtzFoam. Also, the Helmholtz equation with uniformly dispersed bubbles can be simulated by helmholtzBubbleFoam.
Paketo Buildpacks : la meilleure façon de construire des images OCI? DevopsDa...Anthony Dahanne
Les Buildpacks existent depuis plus de 10 ans ! D’abord, ils étaient utilisés pour détecter et construire une application avant de la déployer sur certains PaaS. Ensuite, nous avons pu créer des images Docker (OCI) avec leur dernière génération, les Cloud Native Buildpacks (CNCF en incubation). Sont-ils une bonne alternative au Dockerfile ? Que sont les buildpacks Paketo ? Quelles communautés les soutiennent et comment ?
Venez le découvrir lors de cette session ignite
What makes FirstCall unique? How do we INCREASE YOUR PROFITS?Dennis Sands
We have a dedicated team approach. When you work with FirstCall Consulting, even with an engagement requiring only a single consultant...you are assigned a Dedicated TEAM.
Diverse perspectives & expertise from the TEAM Approach allows a more thorough assessment of your business processes & requirements. This ensures a more Comprehensive Solution... without YOU having to get consultants up to speed each time, saving you time and money.
Rpa ai automation webinar by new, cfgi, ui path 11 82018Bob Fitzpatrick
Automation…RPA…AI…Bots… are currently the hottest words across the various industries. So what do they mean and how to leverage this new technology? Join us as we explore starting an automation journey and leveraging automation in finance led by Sebastian, Bob, Andres, and Daniel. Our special guest is Boris Krumrey, UiPath’s Chief Robotics Officer, who will share with us the exciting landscape of automation and where it is heading.
Form I-9/E-Verify and Compliance & Managed Services for HCM Cloud
Presented by the Department of Homeland Security, ERP Risk Advisors, and Smart ERP Solutions
Part 2: Compliance With Managed Services for Human Capital Management (HCM)
In this webinar, discover how Compliance and Managed Services for Human Capital Management (HCM) Cloud can optimize and streamline your HR processes, saving time and resources and staying compliant. ERP Risk Advisors and SmartERP will showcase the benefits of utilizing managed services, focusing on automation, security, scalability, and compliance. Learn how managed services can enhance your HCM Cloud experience and allow HR professionals to focus on strategic initiatives while ensuring data privacy and regulatory compliance. There will be an open Q&A.
Some of the topics that will be presented:
What do we mean by Compliance through Managed Services?
Flexible Models for Managed Services as an extension of your Internal Team
Ensuring Oracle License Compliance and Reducing risk through Role Management
Demonstrate significant risks with the use of Seeded and Hybrid roles
Automated processes and their impact on HR efficiency
Compliance assurance and risk management through enabling and evaluating audit logs
This webinar will focus on content for HCM professionals that are utilizing HCM Cloud or are currently investigating moving to HCM Cloud.
Note: Both webinars are tailored to HR professionals, compliance officers, and managers. The aim is to offer valuable insights and practical tips for handling DHS Form I-9 compliance and leveraging Managed Services to optimize HCM Cloud operations and compliance.
Applying Robotic Process Automation in Banking: Innovations in Finance and Riskaccenture
Robotics is quickly gaining traction in banks to automate their everyday finance and risk processes. Accenture's presentation covers the impact of Robotic Process Automation (RPA) on a bank's finance and risk function. Read Philippe Guyonnet’s blog to learn more about RPA in banking and finance and risk innovation:http://bit.ly/2dprACR
ServiceNow® IT Service Management (ITSM) provides a modern service management solution in the cloud. ServiceNow’s system of action allows you to consolidate tools, transform the way you deliver services, and improve the customer experience.
The ServiceNow platform enables enterprises to move from infrastructure-centric to service-centric businesses. They can use
ServiceNow as a single system of records for IT, automate manual tasks, standardize processes, consolidate legacy systems,
create custom applications and evolve the IT service model to service domains inside and outside the enterprise.
Shared services - A Strategic Cost Management PlatformSanjay Chaudhuri
Shared Services Platform (as self defining as it can be) promotes the idea of 'sharing' within an organization or group or may also be provided as 3rd party SBU services.
Creating a Single point of contact for all service deliveries, enabling Cost effective solutions, leverage Automation, optimize workforce and the Speed to fulfillment is the key to success of such organizations.
More and more companies are moving to such platforms and the success rate is very high.
Data-Driven AI is a Microsoft Gold Partner specialising in building modern data platforms and advanced analytics consulting.
We deliver innovative data and AI solutions to help organisations build a data-driven culture and empower their business decisions with insights.
OpenFOAM solver for Helmholtz equation, helmholtzFoam / helmholtzBubbleFoamtakuyayamamoto1800
In this slide, we show the simulation example and the way to compile this solver.
In this solver, the Helmholtz equation can be solved by helmholtzFoam. Also, the Helmholtz equation with uniformly dispersed bubbles can be simulated by helmholtzBubbleFoam.
Paketo Buildpacks : la meilleure façon de construire des images OCI? DevopsDa...Anthony Dahanne
Les Buildpacks existent depuis plus de 10 ans ! D’abord, ils étaient utilisés pour détecter et construire une application avant de la déployer sur certains PaaS. Ensuite, nous avons pu créer des images Docker (OCI) avec leur dernière génération, les Cloud Native Buildpacks (CNCF en incubation). Sont-ils une bonne alternative au Dockerfile ? Que sont les buildpacks Paketo ? Quelles communautés les soutiennent et comment ?
Venez le découvrir lors de cette session ignite
Providing Globus Services to Users of JASMIN for Environmental Data AnalysisGlobus
JASMIN is the UK’s high-performance data analysis platform for environmental science, operated by STFC on behalf of the UK Natural Environment Research Council (NERC). In addition to its role in hosting the CEDA Archive (NERC’s long-term repository for climate, atmospheric science & Earth observation data in the UK), JASMIN provides a collaborative platform to a community of around 2,000 scientists in the UK and beyond, providing nearly 400 environmental science projects with working space, compute resources and tools to facilitate their work. High-performance data transfer into and out of JASMIN has always been a key feature, with many scientists bringing model outputs from supercomputers elsewhere in the UK, to analyse against observational or other model data in the CEDA Archive. A growing number of JASMIN users are now realising the benefits of using the Globus service to provide reliable and efficient data movement and other tasks in this and other contexts. Further use cases involve long-distance (intercontinental) transfers to and from JASMIN, and collecting results from a mobile atmospheric radar system, pushing data to JASMIN via a lightweight Globus deployment. We provide details of how Globus fits into our current infrastructure, our experience of the recent migration to GCSv5.4, and of our interest in developing use of the wider ecosystem of Globus services for the benefit of our user community.
Quarkus Hidden and Forbidden ExtensionsMax Andersen
Quarkus has a vast extension ecosystem and is known for its subsonic and subatomic feature set. Some of these features are not as well known, and some extensions are less talked about, but that does not make them less interesting - quite the opposite.
Come join this talk to see some tips and tricks for using Quarkus and some of the lesser known features, extensions and development techniques.
Cyaniclab : Software Development Agency Portfolio.pdfCyanic lab
CyanicLab, an offshore custom software development company based in Sweden,India, Finland, is your go-to partner for startup development and innovative web design solutions. Our expert team specializes in crafting cutting-edge software tailored to meet the unique needs of startups and established enterprises alike. From conceptualization to execution, we offer comprehensive services including web and mobile app development, UI/UX design, and ongoing software maintenance. Ready to elevate your business? Contact CyanicLab today and let us propel your vision to success with our top-notch IT solutions.
Enterprise Resource Planning System includes various modules that reduce any business's workload. Additionally, it organizes the workflows, which drives towards enhancing productivity. Here are a detailed explanation of the ERP modules. Going through the points will help you understand how the software is changing the work dynamics.
To know more details here: https://blogs.nyggs.com/nyggs/enterprise-resource-planning-erp-system-modules/
In software engineering, the right architecture is essential for robust, scalable platforms. Wix has undergone a pivotal shift from event sourcing to a CRUD-based model for its microservices. This talk will chart the course of this pivotal journey.
Event sourcing, which records state changes as immutable events, provided robust auditing and "time travel" debugging for Wix Stores' microservices. Despite its benefits, the complexity it introduced in state management slowed development. Wix responded by adopting a simpler, unified CRUD model. This talk will explore the challenges of event sourcing and the advantages of Wix's new "CRUD on steroids" approach, which streamlines API integration and domain event management while preserving data integrity and system resilience.
Participants will gain valuable insights into Wix's strategies for ensuring atomicity in database updates and event production, as well as caching, materialization, and performance optimization techniques within a distributed system.
Join us to discover how Wix has mastered the art of balancing simplicity and extensibility, and learn how the re-adoption of the modest CRUD has turbocharged their development velocity, resilience, and scalability in a high-growth environment.
In 2015, I used to write extensions for Joomla, WordPress, phpBB3, etc and I ...Juraj Vysvader
In 2015, I used to write extensions for Joomla, WordPress, phpBB3, etc and I didn't get rich from it but it did have 63K downloads (powered possible tens of thousands of websites).
Field Employee Tracking System| MiTrack App| Best Employee Tracking Solution|...informapgpstrackings
Keep tabs on your field staff effortlessly with Informap Technology Centre LLC. Real-time tracking, task assignment, and smart features for efficient management. Request a live demo today!
For more details, visit us : https://informapuae.com/field-staff-tracking/
AI Pilot Review: The World’s First Virtual Assistant Marketing SuiteGoogle
AI Pilot Review: The World’s First Virtual Assistant Marketing Suite
👉👉 Click Here To Get More Info 👇👇
https://sumonreview.com/ai-pilot-review/
AI Pilot Review: Key Features
✅Deploy AI expert bots in Any Niche With Just A Click
✅With one keyword, generate complete funnels, websites, landing pages, and more.
✅More than 85 AI features are included in the AI pilot.
✅No setup or configuration; use your voice (like Siri) to do whatever you want.
✅You Can Use AI Pilot To Create your version of AI Pilot And Charge People For It…
✅ZERO Manual Work With AI Pilot. Never write, Design, Or Code Again.
✅ZERO Limits On Features Or Usages
✅Use Our AI-powered Traffic To Get Hundreds Of Customers
✅No Complicated Setup: Get Up And Running In 2 Minutes
✅99.99% Up-Time Guaranteed
✅30 Days Money-Back Guarantee
✅ZERO Upfront Cost
See My Other Reviews Article:
(1) TubeTrivia AI Review: https://sumonreview.com/tubetrivia-ai-review
(2) SocioWave Review: https://sumonreview.com/sociowave-review
(3) AI Partner & Profit Review: https://sumonreview.com/ai-partner-profit-review
(4) AI Ebook Suite Review: https://sumonreview.com/ai-ebook-suite-review
May Marketo Masterclass, London MUG May 22 2024.pdfAdele Miller
Can't make Adobe Summit in Vegas? No sweat because the EMEA Marketo Engage Champions are coming to London to share their Summit sessions, insights and more!
This is a MUG with a twist you don't want to miss.
Experience our free, in-depth three-part Tendenci Platform Corporate Membership Management workshop series! In Session 1 on May 14th, 2024, we began with an Introduction and Setup, mastering the configuration of your Corporate Membership Module settings to establish membership types, applications, and more. Then, on May 16th, 2024, in Session 2, we focused on binding individual members to a Corporate Membership and Corporate Reps, teaching you how to add individual members and assign Corporate Representatives to manage dues, renewals, and associated members. Finally, on May 28th, 2024, in Session 3, we covered questions and concerns, addressing any queries or issues you may have.
For more Tendenci AMS events, check out www.tendenci.com/events
We describe the deployment and use of Globus Compute for remote computation. This content is aimed at researchers who wish to compute on remote resources using a unified programming interface, as well as system administrators who will deploy and operate Globus Compute services on their research computing infrastructure.
Understanding Globus Data Transfers with NetSageGlobus
NetSage is an open privacy-aware network measurement, analysis, and visualization service designed to help end-users visualize and reason about large data transfers. NetSage traditionally has used a combination of passive measurements, including SNMP and flow data, as well as active measurements, mainly perfSONAR, to provide longitudinal network performance data visualization. It has been deployed by dozens of networks world wide, and is supported domestically by the Engagement and Performance Operations Center (EPOC), NSF #2328479. We have recently expanded the NetSage data sources to include logs for Globus data transfers, following the same privacy-preserving approach as for Flow data. Using the logs for the Texas Advanced Computing Center (TACC) as an example, this talk will walk through several different example use cases that NetSage can answer, including: Who is using Globus to share data with my institution, and what kind of performance are they able to achieve? How many transfers has Globus supported for us? Which sites are we sharing the most data with, and how is that changing over time? How is my site using Globus to move data internally, and what kind of performance do we see for those transfers? What percentage of data transfers at my institution used Globus, and how did the overall data transfer performance compare to the Globus users?
Gamify Your Mind; The Secret Sauce to Delivering Success, Continuously Improv...Shahin Sheidaei
Games are powerful teaching tools, fostering hands-on engagement and fun. But they require careful consideration to succeed. Join me to explore factors in running and selecting games, ensuring they serve as effective teaching tools. Learn to maintain focus on learning objectives while playing, and how to measure the ROI of gaming in education. Discover strategies for pitching gaming to leadership. This session offers insights, tips, and examples for coaches, team leads, and enterprise leaders seeking to teach from simple to complex concepts.
2. 5
Process Flow
1
Who we are
2
Statement of Work
3
Proposed Solution
4
Methodology
6
Management &
Governance
7
Tools & Technology
8
Assumptions
9
Commercials
Agenda
3. Who we are
UIT® is an enterprise application innovation, implementation, education, management and integration
company operating globally for 20+ years.
We understand 360+ business processes across 30+
functional areas in 20+ industry verticals.
We have built a team of 180+ management, functional and
technology experts and have delivered 1000+ projects across
12+ countries.
We offer 25+ solutions and 10+ services that leverage our
intellectual property and drive your competitive advantage.
We partner with 10+ technology platform developers to bring
you the latest and the greatest.
We work with 60+ global customers as their long-term
technology partners.
4. Our Business
Revenue
ESO CSO PSO
Our business is organized around three key areas of technology
services that we provide:
Enterprise Solutions Organization develops and delivers packaged
technology solutions leveraging our intellectual property and
global best practices.
Customer Service Organization develops tools and delivers
services to ensure that applications are stable, and they run
without disruption. Additionally, we focus on change
management, user empowerment and enhancement of
Application ROI.
Professional Services Organization helps organizations meet their
technology skill demands with our superior practice management
capabilities.
5. Competence
7%
7%
20%
3%
3%
17%
7%
7%
4%
7%
3%
2% 7%
3% 3%
Digital Technologies
System Management
Software Development
Application Integration
Process Automation
Finance and Management Accounting
Procurement and Vendor Management
Inventory and Warehouse Management
Production Planning
Manufacturing Execution
Quality Management
Transportation and Logistics
Customer and Service Management
Human Capital Management
Business Intelligence
Our technical and functional competence can be
summarized as follows:
• 20 Industry Verticals
• 360 Business Processes
• 15 Practice Areas
Our professionals are trained in management,
functional, business process, technology and
industry best practices.
6. Solutions
Tax Compliance, Made Easy
Robotize your Business Processes!
Migrate to S/4HANA!
Build processes for scale!
Process Insights!
Technology on the cloud!
Certify your ERP system! Empower the Business User!
Business Intelligence in a Box!
Internet of Things, Accelerated!
100 Processes in 100 Days!
Retail and Fashion
100 Processes in 100 Days!
Industrial Manufacturing
100 Processes in 100 Days!
Construction Industry
Track and Trace!
8. Approach
Our proprietary delivery management methodology
PRODEL™ is based on 50+ processes that assure timely
delivery within quality specifications.
The methodology is solution and technology-agnostic. It is
scientifically designed to address all aspects of rapid, best-
practices based delivery or enterprise applications.
The following are the key functions:
• Planning and Scheduling
• Cost and Risk Management
• Resource Management
• Technical Design
• Technical Build
• Testing and Quality
• Training and Documentation
• Change Management
• Cutover and Go Live
• Application Management
MANAGE
DEPLOY
BUILD
DESIGN
PREPARE
10. Scope of Support
Resolve technical and functional issues according to SAPAMS+ processes and as per the priorities agreed between Client
and SAPAMS+ team for the modules mentioned earlier.
Provide Basis support as requested
Provide ABAP/FIORI support for fixing bugs in existing objects that are actively used.
Develop minor and major enhancements as per the requirements of Client through change request management process.
Follow the approval process recommended by Client
Create/update/maintain documentation for the bugfixes, configuration changes and developments.
Adhere to the Service Level Agreement.
Report on support services as required by the Client SAP Manager.
11. Our Solution
UIT® is a new approach to Application Management Service.
Our goal is to build a preventive AMS system using step-by-step
approach and eliminate business disruption caused by
application and infrastructure issues.
Our approach is defined by the following philosophy:
12. Our Global Support Center for SAP conducts
regular and on-demand activities considering
the “health” of your system in mind.
Many of our activities are preventive in
nature and ensure “no disruption” and “no
loss” of business time.
SAPAMS+ Services Frequency Delivery
Knowledge Transfer and Transition to SAPAMS+
Team. One time
Remote, On-site at Client Facilities
only if needed
Current State/AMS documentation (Creating the
Baseline) One time
Remote, On-site at Client Facilities
only if needed
Coordination of Ticket Resolution On going Remote
Knowledge Management Ongoing Remote
Maintenance Activity Scheduled Remote
ABAP Fine tuning & Bug fixes On Demand Remote
Incident (Tickets) Management Ongoing Remote
Service Level Management (Reviews & Reporting)
Ongoing Remote
Change Requests Management On Demand Mutually agreed
Change Requests
On Demand & Approval of
Estimates
Remote, On-site at Client Facilities
only if needed
SAPAMS – What do we do?
We also use the latest tools technologies
available in the field and “remote support” of
IT system of applications and management.
13. Service Levels are critical in Support
Agreement.
Our dedicated support team is
measured by SLA mutually agreed
with you.
Here is our standard SLA for all
customers, which is modified to meet
your specific needs.
Sr.
No
Priority Priority Definition
Max
Response
Time
Max
Resolution
Time
Commitment
Resolution
Time for
Balance
1
Very
High
All or part of the system
is unavailable or faulty;
threatens business
continuity
30 Mins 4Hrs. 95%
Balance 5% in
next 8
Business
hours
2 High
Incident has high impact
on part of the business-
Module/Function 30 Mins 8Hrs. 95%
Balance 5% in
next 16
Business
hours
3 Mediu
m
Incident has temporary
impact on users, is not
critical
1 Hours 2 Working
Days
95%
Balance 5% in
next 3 Business
days
4 Low
Incident has little or no
short-term impact on
users, does not need rapid
turnaround
4 Hours
6 working
Days 80%
Balance 20%
in next 4
Business days
Service LevelAgreement
14. The Process People
The Platform
• Incident Management
• Workflows
• Dashboard
• Knowledgebase
• Service Level Agreement
• Incident Life Cycle
• Preventive Actions
• Change Request Process
• Escalations
• Management Review
• Business User Education
• Business User
Certification
• Service Professional
Education
• Service Professional
Certification
Management
Process
• System Upgrade
Roadmap
• System Health Card
• Bench-marking
• Project Management
SAP Support is not just competent people or hardware and software! It is a lot more!
SAPAMS+: Success Mantra
15. Guided
Support
Phase I
Strategy & Plan
Phase II
Design & Acquire
Phase III
Transition
Total
Transition
Phase IV
Operate
Knowledge Repository
• Define aims and Objectives.
• Finalize Scope and structure
• Define service levels
• Mobilize support team from client & vendor
• Identify clients transition team (from
implementation team)
• Knowledge transfer
• Transition/Existing partner provides
primary support
• Support team provides secondary support
• Identify pre-emptive clean-up/changes
• Knowledge
reinforcement during
guided support
• Document current
state
• Transfer
knowledge to
support team
• Cut-over of support
from partner team
• Audit and reviews
• Continuous
improvement
• Cross training b/w
onsite and remote
team
Definition Phase Setup Phase Guided Support Transition Phase Steady State
Onsite Activity
Project Management
Quality Management
Activity at Client Facility Activity at UIT Facility
• Setup infrastructure
• Establish Common protocols
• Connect with L1 & L2 Support teams
Our Methodology
17. R(esponsible): Those who do the work to achieve the
task. There is typically a role with participation type
“Responsible”, although others can be delegated to
assist in the work that is required to be completed.
A(pproval): Approver or final approving authority, those
who are ultimately accountable for the correct and
thorough completion of deliverable or task, and the
one to whom “Responsible” is accountable. In other
words, an Approver must sign-off on work that
“Responsible” provides.
There can be only one Approver specified for each
deliverable.
C(onsulted): Typically, is the role assigned for those
whose opinions are sought; and with whom there is
two-way communication pertaining to the deliverable
to be completed.
I(nformed): The other party is responsible to keep the
party that is assigned an “Informed” regarding the
deliverable activity.
Process step UiT CLIENT
Issue is identified R, A
Call is logged R, A
Ticket is created with priority definition I R, A
Issue Analysis is done R, A I
Solution is proposed R, A I
Solution is developed/configured R, A I
Solution is tested. R, A I
Documentation is developed/modified. R, A I
Transport Request is moved to quality R, A A
Solution is tested by business user I R, A
Final documentation is done R, A C, I
Solution is approved move to production I R, A
Ticket is closed. R A
RCA documented. R, A I
Responsibility Matrix
18. SAPAMS+ is a holistic approach to preventive AMS combining all the
factors of management: Management Approach + Operational Process +
Technology and Tools + Change Management.
Each of the causes is addressed in all the four dimensions.
The following are the categories of tools:
• Assessment
• Health Check
• Automated Testing
• Documentation
• Training and Change Management
• Performance
• Manual and Consulting
AMS Tools and Technologies
21. Access
Analyzer
Fast,accuratedetection
of SoDand sensitive
accessrisksin SAP
Access
Reviewer
Achieve compliance
seamlesslywith end-to-
endautomationof
periodic useraccess
reviews
Automated
Provisioning
Automateapproval
flows and track activity
related to emergency
temporary accessto
SAP
Emergency
Access
Provisionrisk-free roles
to usersautomatically
Manage Internal Security Risk
22. SLA
Performance
Tickets & Hours by
period
Tickets and Hours by
causes
Tickets and Hours by
modules
Tickets and Hours by
Site
0
2
4
6
8
10
12
14
Human
Resources
Material
Management
Sales
and
Distribution
BASI
S
Financial
Accounting
Human
Resources
Material
Management
Production
Planning
Quality
Management
Sales
and
Distribution
(blank
)
Change
Request
Inciden
t
(blank
)
T
otal
Tota
l
Dashboards
24. Performance
Measurement
Assumptions
• All the incidents are reported with appropriate documentation, scenarios, etc. Assign key users to
explain the defects/requirements. Promptly, work with SAPAMS+ team to test the solution and provide
the acceptance test results and close the issue.
• Timely responses/clarifications and feedback on resolutions as per RACI matrix.
• Needs to make available members who possess in-depth knowledge of the existing Business
Processes, configuration, customization, systems, hardware and software. Facilitate SAPAMS+ team
discussions with champion users.
• Provide access to resources documentation, database, source code etc., to UIT consultants and shall
not be accessed / modified by anybody else during the support period.
• Ensure that remote connectivity is established and maintained throughout the duration of the
project.