SAP ChaRM is a module in SAP Solution Manager that manages changes from design to testing and production deployment. It uses a workflow-based approval process to track change requests and transport management. SAP ChaRM enforces standardized change processes, manages and tracks change requests, allows testing in target systems, and provides comprehensive change reporting to minimize disruptions.

1. SAP ChaRM (Change Request
Management)
SAP Solution Manager

2. INTRODUCTION
• SAP ChaRM is a device conveyed with SAP
Solution Manager that oversees exercises
performed throughout a change from outline to
testing and final promotion to production
system.
• It permits you to track change appeals, transport
requests for change administration framework in
the whole business result.
• SAP ChaRM utilizes a workflow based
endorsement for transport administration,
review evidence documentation of the functional
changes in result scene.

3. What is SAP ChaRM
• Enforces Standardized change process (ITIL Based)
• Manages, tracks and categorizes Change Requests
• Test execution of changes in the target system.
• Transport Scheduling and Tracking
• Comprehensive Reporting on complete Change history
• Documentation of implemented changes
• Minimize business disruptions
• Part of SAP Basis Support Services.

4. BENEFITS
• SAP ChaRM permits association to control and oversee
changes in the SAP framework effectively.
• SAP ChaRM permits association to control and oversee
changes in the SAP framework effectively.
• Tracking and Audit-ability on Changes.
• Reduce risk of correction and of project failures.
• Minimize business disruptions.
• Effective and efficient tool of request Management for
SAP BASIS Consulting Service Providers.

5. APPLICATIONS
SAP ChaRM report can give the following
information:-
•Change request: By Status, type, steps.
•Change Request duration: By organization, user,
type, step
•Change Requests & Transport Requests
•Current transport status
•Incidents triggered in Change request: By
Organization, SAP Component.

6. In Nutshell..
• Technically, SAP Charm needs to be configured in your
landscape first. It uses CRM request/approval procedure;
BC set for SAP ChaRM and follows a workflow mechanism.
• Despite the fact that SAP Charm in the scene takes a
considerable amount time to be setup, it arranges
proficient administration of progressions in your IT
foundation by authorizing institutionalized strategies and
methods falling in Information Technology IL (ITIL)
philosophy.
For More Information, Please visit:-
http://www.architectsap.com/blog/sap-basis-2/charm-
change-request-management%E2%80%93-solution-
manager/

7. In Nutshell..
• Technically, SAP Charm needs to be configured in your
landscape first. It uses CRM request/approval procedure;
BC set for SAP ChaRM and follows a workflow mechanism.
• Despite the fact that SAP Charm in the scene takes a
considerable amount time to be setup, it arranges
proficient administration of progressions in your IT
foundation by authorizing institutionalized strategies and
methods falling in Information Technology IL (ITIL)
philosophy.
For More Information, Please visit:-
http://www.architectsap.com/blog/sap-basis-2/charm-
change-request-management%E2%80%93-solution-
manager/