This document provides an overview of Realtech Company and their REALTECH SmartChange solutions for automating SAP change and transport management. Realtech was founded in 1994 and focuses on SAP support, migrations, and software solutions. Their SmartChange portfolio includes solutions for change process management, transport management, synchronization management, and interface management. The presentation discusses key challenges with current manual SAP change processes, how DevOps principles can help, and how Realtech's SmartChange solutions provide automated workflows and technical checks to help secure and streamline the SAP change process. A demo of the SmartChange user interface is also shown.

1. 4.29.2020
REALTECH COMPANY
PRESENTATION
“HOW SAP CHANGE
AUTOMATION AND
INTEGRATION HELPS DEVOPS”

2. AGENDA
Who is REALTECH
Key Challenges for SAP Change Management
What is DevOps and how can it help
REALTECH Solutions
Integration with REALTECH Solutions
1
2
3
4
5
Closing and Q&A6

3. WHO IS REALTECH?
• Founded in 1994 by 4 Former SAP Basis Consultants
focus on SAP Support, SAP Migrations and SAP
software solutions
• HQ is based out of Malvern, PA close to Philadelphia
(strategically next to SAP HQ in NSQ)
• 2,000 Worldwide Customers
• 150+ Technical SAP Consultants Worldwide
• Built specific software solutions to help with managed
services to help drive cost down when doing SAP Basis
• Trusted Partnerships with SAP, Microsoft, IBM, SUSE,
among others

4. REALTECH PORTFOLIO
• SmartChange Solutions
• Change Process
Management
• Transport Management
• Synchronization
Management
• Interface Management
• Business Service Management
• SAP OS/DB Migrations
• SAP Upgrades
• Managed Services for Basis

5. CUSTOMER: MICROSOFT CORPORATION
theGuard! SmartChange
Challenge: Consistent and stable processes for complex SAP
landscapes
Solution: Automated processes in SAP change and transport
management
Result: Transparent, comprehensible processes, more
efficiency, increased safety and quality
"With theGuard! In the shortest possible time, we were able to
significantly increase SmartChange from REALTECH to
significantly increase security and quality in the event of
changes to SAP systems, while avoiding risks for productive
operation and unnecessary additional effort."
Andy Van Inwegen, Project Manager, Microsoft
C O M P A N Y P R E S E N T A T I O N5 5 / 5 / 2 0 2 0

6. SOME OF THE KEY CHALLENGES FOR SAP CHANGE
MANAGEMENT TODAY
• Multiple Applications – Emails, Spreadsheets, Sharepoint, ServiceNow, HP Quality Center
(testing), Testing and/or Validation forms
• No strict processes for Compliance so auditing is convoluted
• Multiple teams doing different changes different ways (BW does it differently then
ECC)
• No checks and balances along the way, who approved for Production no valid audit trail
• SAP changes going in the right sequence – one wrong import and an overwrite occurs in
QA and Prod causing rework
• Everything is an emergency vs exceptions are emergencies
Manual Processes have gaps and can increase SAP Production Risk!

7. IN THE WAKE OF DIGITIZATION, SAP SYSTEMS MUST BECOME
MORE AGILE, FLEXIBLE AND FASTER
5/5/2020DevOps for SAP7
Customer Requirements Recommendations
 How a start-up reacts quickly to wishes or changed
conditions at any time.
 Development and operations work together closely
and with agility – with each other but also with
customers and departments
 Anticipating and shaping necessary changes in
the business
 Collaboration, lean processes and automation tools
enable short development and release intervals as
well as communication routes
 Bring changes quickly and safely into production  Integration and automation across all phases of
change and release management
= DevOps achieves faster response to market changes

8. DEVOPS FOR SAP
Principles
5 / 5 / 2 0 2 0D E V O P S F O R S A P8

9. 5 / 5 / 2 0 2 0D E V O P S F O R S A P9
The goal is a more efficient cooperation between development, operations and
quality assurance. For this, special incentives, tools and processes are used.

10. DEVOPS - TOOLS, TECHNOLOGY, CULTURE OF COOPERATION
Plan
 Conceptual elaboration
of the development,
requirements
engineering
Operate
 Operational
operation and
application of the
new program logic
Develop
 Specialist in
program logic,
technical tests
Test
 Mostly automated further
technical, professional &
integrative test
Feedback
 Formalized feedback loop
from operation to the
other lifecycle stages
Release
 Deployment of the
program logic
including the
underlying
infrastructure
5 / 5 / 2 0 2 0D E V O P S F O R S A P1 0

11. WHERE CAN WE ACT COMPREHENSIVELY?
SAP Development Pipeline
Develop
Import to
Q
Test
Functionally
Test
Technically
Import to
P
Feedback
Technical Test
Development
Functional Test
Q-Import
P-Import
• Automated
integration test in
Q based on
dependent
database objects
• Direct inclusion in
the transport
workflow after
successful
technical test and
import into the test
system
• Development on
multicoding
platforms such as
Github; integration
in SAP necessary
• Integration of test
management
suites ensures
automation;
management of
test cases is very
time-consuming
• Direct inclusion in
the transport
workflow after
successful
technical test and
import into the P
system
5 / 5 / 2 0 2 01 1 D E V O P S F O R S A P

12. OUR SOLUTION
• Flexible automatable workflows and processes
• Automated distribution of transports based on
defined release and approval workflows
• Quality assurance integrated into the workflow
• Testing of transports for critical objects, collisions,
overtakers and completeness
• Multi-stage monitoring and reporting as well as
automatic documentation down to the object level
• Acts as a Digital Worker for you SAP
Change Management!
SmartChange Suite of Products
0 5 . 0 5 . 2 0 2 0R E A L T E C H T R A N S P O R T M A N A G E M E N T1 2

13. WHAT PROBLEMS OUR SOLUTION SOLVES?
• Your SAP business waiting on the backend tech team to make changes to the SAP
environments by automating this
• SAP Managers are less stressed because their SAP systems are protected with
proactive checks before imports into QA and Prod
• SAP Basis Managers relying on their team to import these changes into Dev and QA
• Compliance/Auditing teams - By ensuring that the process is followed and there are
no gaps
• Taking Basis out of doing SAP Changes so they can focus on more important tasks like
making sure the SAP system is Optimized
• CIO’s not having a trusted partner with years of experience in SAP and provides the
best service in the market
• Ensuring SAP Production systems only receive approved and tested changes thru a
workflow process

14. AAA APPROACH OF YOUR SAP®
APPLICATION DELIVERY PROCESSES
Workflow
• Workflow based
structure
• Drag and Drop
functionality
• Notification by e-mail
in case of approval and
after imports
Quality Checks
• Critical Objects
• Critical Aspects
• Dependency check
• Overtaking check
• Return Code
Forecasting
Automation - Import
Schedule
•
• System queue
• Personal Queue
• Emergency transports
• Transport applications
• Scheduling Import
0 5 . 0 5 . 2 0 2 01 4

15. THEGUARD! SMARTCHANGE- CHANGE PROCESS
MANAGEMENT
Plan, Build, Run = Flexible Change Management
• Java Based UI for Modern Look and Feel
• Release Management Templates
• Change Management Templates
• Flexible approval workflows
• Out of the box reporting
• Easily installed and configured
• Simple to use – One Solution for SAP/Non SAP Changes

16. THEGUARD! SMARTCHANGE – CHANGE PROCESS
MANAGEMENT
Release Planning and Management Change Management
• Coordinate roll out activities
• Resource planning and costing
• Grouping all changes
• Control from one location
• View of the entire lifecycle
• Configurable workflow
• Job schedule matches your process
• SAP and non SAP changes
• Enforces SOP
• Efficient and automatic
June 2020 July 2021 August 2021
New Functionality - CRM Technical Upgrades Q4 Release
Asia Pacific Latin America Enhancements to ECC Enhancements to BW
Weekly Break Fix OS Patching DB Patching Router Upgrades
Weekly Emergency Unplanned Changes

17. THEGUARD! SMARTCHANGE- CHANGE PROCESS
MANAGEMENT
Change Request Templates
Release Templates

18. THEGUARD! SMARTCHANGE – WHAT DOES IT LOOK
LIKE?
Your Activities are driven by the custom workflow

19. THEGUARD! SMARTCHANGE- CHANGE PROCESS
MANAGEMENT
Email Notification Example

20. THEGUARD! SMARTCHANGE
– CHANGE PROCESS
MANAGEMENT
Change Process Management
• Single point of control for ALL change
management activity
• User dependent Dashboard
• Customized Views
• Next Activity

21. THEGUARD! SMARTCHANGE – CHANGE PROCESS
MANAGEMENT CONFIGURATION
Chance Process Management
• Graphical Workflow Editor
• Simple definition of processes – Built
in templates
• Change Request
• Release/Project
• Emergency Change Request
• Logging of all process changes
• Versioning of all processes

22. REALTECH TECHNICAL MOVE MACHINE

23. THEGUARD! SMARTCHANGE – TRANSPORT
MANAGEMENT
Easy to Use
• Centralized from one SAP system
• Security is Single Authorization object
• Independent of the SAP system and release
• Flexible approval workflows
• Out of the box reporting
• Easily installed and configured
• Simple to use
• Scalable for simple or complex
environments

24. THEGUARD! SMARTCHANGE – TRANSPORT
MANAGEMENT
Key Features
• Proactive collision detection
• Critical object definition
• Returncode Forecast
• Automatic import with job scheduler
• Event driven email notifications
• Complete history for audit and reporting

25. • Packages or Bundling of Transports
• Cross System Object Locking
• Dependency options
• TM Attributes (text, links, attachments)
• Repeat Imports via a click
• Rejecting/Revoking of transports
• Tracking information down to Object level
• Proposals – Schedule a time outside your normal window for an
import
THEGUARD! SMARTCHANGE – TRANSPORT
MANAGEMENT FEATURES

26. OUT OF THE BOX WORKFLOW
Development
Quality
Production
Example with two approval steps
Developer Tester Manager SAP® System
Release
Approval
Automatic
import
Approval
Automatic
import
0 5 . 0 5 . 2 0 2 0R E A L T E C H T R A N S P O R T M A N A G E M E N T2 6

27. • Bi-directional data transfer
• Status Mapping
• SOAP Web Services
• ABAP User Exits and SAP Jobs
• Normalized data storage
THEGUARD! SMARTCHANGE – INTEGRATION
OPTIONS
Change Management
Web Service WSDL

28. DEVOPS FULLY AUTOMATED AND INTEGRATED PROCESS
ITSM Platform – Incident/Problem/Change System
Dev QA Prod
Testing
Platform
REALTECH SmartChange Solution
Auto
Import,
Validate
into Prod
Rel and
Auto
Import
Update
Approve
Open

29.  Workbench and Customizing
changes
 Compares in real time
 Tracks the status of all objects
and versions
 View differences in a split screen
 Automatically retrofit changes
 Record retrofit activity for audit
and reporting
Synchronization Management
Module
theGuard! SmartChange – Synchronization Management
Change & Transport
Management
Synchronization
Management
Managed
Services
Interface
Manage-
ment
Assessment
Services

30. WHY SYNCHRONIZATION MANAGEMENT?
5 box model
Synchronization needed between DEV N and DEV N+1, because
 Re-applying bug fixes ensures that bugs will not become alive again after release roll out
 Re-applying all other object changes allows developers on DEV N+1 to operate on the most recent objects and thus
becoming aware of e.g. interface changes as soon as possible
Development
Quality Assurance
Production
DEV N+1
QAS‘
DEV N
QAS
PRD
Bugfixing &
Optimization
Bugfixing &
Optimization
Sync

31. Export Analysis Categorization Recommendation
Development
Quality
Assurance
Production
THE GUARD! SMARTCHANGE SYNCHRONIZATION
MANAGEMENT - HOW IT WORKS…
DEV N+1
QAS
DEV N
QAS
PRD
SyncManagement
1 2 3 4
1
2 34
Bug fixing &
Optimization
Bug fixing &
Optimization
31

32. DETAILS
Export
Analysis
Categorization
Recommendation
Every transport request that is exported from N (or imported into)
DEV N, will be recognied automatically and queued for further processing …
The objects of the queued transport requests will be analyzed
with regard to wether they were also changed on DEV N+1 or not
…
Based on the analysis result, each object will be catgorized into critical / not
critical …
The final result is a recommendation for how to synchronize an object – via
transport request from DEV N or manually …
If all objects of a DEV N request can be synchronized via transport, this DEV N
request can be applied to DEV N+1 with just 3 clicks.
If only some of the objects of a DEV N request can be synchronized via
transport, Synchronization Management allows to create a new transport
request on DEV N, that only contains the „non-critical“ objects. Direct
navigation for all objects into delta view & split screen illustration is also
provided.

33. THEGUARD! SMARTCHANGE – SYNCHRONIZATION
MANAGEMENT
 Task List Dashboard
 Tasks are created and allocated to users
 Graphical overview of all tasks
 Object Consistency Check
 Maintenance views
 Area menus
 Function groups and function modules

34. IN CLOSING

35. ARCHITECTURE WITH SMARTCHANGE SOLUTIONS
D01
Q01
Q02
P01
DA1
QA1
QA2
PA1
DW1
QW1
QW2
PZ1
DT1
QT1
PT1
DQ1
QQ1
PQ1
ECC
SRM
BW
CRM
PORTAL
SOLMAN

36. REALTECH PROJECT APPROACH
Delivering Rapid Results within Weeks
 Phase 1
 Implement SmartChange for Automation and Proactive Technical checks of SAP
Transports
 Phase 2
 Integrate outside applications and Smartchange for End to End Process Approvals and
Auditing processes
 Phase 3
 Enhanced Config/Customization Changes, Go Live Support
Phase 1 Phase 2 Phase 3Testing Testing

37. REALTECH SOLUTIONS BRING VALUE WITH INCREASING
AUTOMATION
 Everyone at company is doing same process across all environments
 Complete Transparency and Visibility of all changes that move thru
environment
 Reduced Risk in all systems including production systems
 Proactive Technical Checks and Balances before movements of SAP changes in
the systems
 Using tools instead of Spreadsheets, emails, etc reducing cost and overhead
 Streamlined CAB Meetings which saves time
 Decreases amount of SAP Changes moving to Production when doing Transport
of copies

38. QUARANTINE REALTECH OFFER
Try our solution FREE for 3 months with a free customized automation
plan - No Strings Attached!
POC offer:
• RT gains an overview of your existing process today and how we can automate it with
Smartchange and provides management report for business case
• RT provides transports to install into Dev/QA and we create a virtual Prod system
• We create a couple of RT projects and destinations to show flexibility with solution
• You test it for 3 months with either test or real TR’s
• No commitment to purchase after 3 month trail – Solution can be removed from SAP
landscape

39. CUSTOMERS SNIPPET LIST
5 / 5 / 2 0 2 0

40. QUESTIONS?

41. 04.29.2020
THANK YOU