The document discusses how 21st century libraries can ignite learning, knowledge, and discovery through information technology. It addresses how data is constantly being created and is only useful when connected to other data, creating opportunities through complexity. It also discusses how users focus on the journey of discovery rather than just the destination, and how libraries need to provide simplicity, serendipity, trust, transparency, speed and ease of retrieval to help users discover information.

1. Strike Anywhere!
How the 21st Century Library can
Ignite Learning, Knowledge, and
Discovery
John Blyberg
Darien Library
Knutpunkt 2009
Linköping, Sweden
October 21, 2009

2. What is Information
Technology?

3. Data is created
constantly.

4. Data is only useful in
context with other data.

5. Complexity = Opportunity

6. Welcome to
the Web

7. & ... Welcome to
the Web

10. “Getting information off
the internet is like taking a
drink from the fire
hydrant.”
- Mitchell Kapor

11. Information is a
shared resource.

12. Change is constant,
inevitable, and necessary.

13. Change affects our world,

14. Perception guides how we
learn.

15. Information Pareidolia

18. Users have
become their own
operators.

19. Users focus more on the
journey, and less on the
destination.

20. Information architecture
is a nascent skill.

21. Personal information
frameworks reflect
individual belief systems.

22. Personal information
frameworks are highly
individual.

23. Personal information
frameworks are all different.

24. UX Design
Service
Models
Back
Office

25. UX Design
Digital
Strategy
Physical
Spaces

26. Trust is an essential
component.

27. Transparency helps to
build trust.

28. Security erodes trust.

29. Librarians are not police.

30. Predictability is
comforting.

31. Serendipity is a key
element of self-discovery.

32. Users should be
continually introduced to
the sublime.

33. Simplicity is the
key to discovery.

34. Users must be able to get
there from here.

35. Users often rely on group
discovery.

36. Speed is critical.

37. Retrieval should be as
easy as storage.

38. All these qualities need
to be folded into a
sustainable business
model.

39. Thank You!
John Blyberg
john@blyberg.net
http://www.blyberg.net/
Slides: slideshare.net/jblyberg
Photo Credits
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