This document summarizes a presentation on stress management. It defines stress and classifies it into positive (eustress) and negative (distress) stress. Causes of stress include individual factors like poor health habits, emotions, relationships, and life events, as well as group factors like lack of cohesion and support, and conflicts. Organizational and environmental factors can also cause stress. Consequences are physiological like health issues, psychological like absenteeism, and organizational like low performance. Managing stress involves individual techniques like time management, exercise, and relaxation, as well as organizational approaches like employee involvement, communication, proper job placement, and training.

1. STRESS MANAGEMENT
Presented by:
Laxmi Dotel
BIM 7th
semester
01/03/15

2. Contents
 What is Stress ?
 Problems with
definition
 Classification of stress
 Is All Stress Bad?
 Causes of stress
 Consequences of
stress
1
2
3-4
5
6-10
11-12
13-15
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3. What is Stress ?
 Stress has been defined as a physical, mental or
emotional response to events which cause mental or
bodily tension.
 stress is a condition or feeling experienced when a
person perceives that demands exceed the personal
and social resources the individual is able to mobilize.
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4. Problems with definition
 One problem with a single definition is that stress is
made up of many things It is a family of related
experiences, pathways, responses and outcomes
caused by a range of different events or
circumstances. Different people experience different
aspects and identify with different definitions
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5. Classified into two:
1.Positive stress (Eustress)
 Positive stress is usually the outcome of
a positive attitude ,good time
management practices, and effective
prioritising of one’s activities (putting first
things first).
 Experiencing positive stress leads to
several benefits which include:
Increased Creativity, Higher Productivity,
Improved Self-Esteem, Better Health
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6. 2.Negative stress (distress):
 Negative stress is usually the
outcome of a poor attitude poor
time management practices, and
failing to prioritise one’s activities.
 Experiencing negative stress leads
to weight loss,unexpected hair
loss, depression etc.
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7. Is All Stress Bad?
 Moderate levels of stress may actually improve
performance and efficiency
 Too little stress may result in boredom
 Too much stress may cause an unproductive anxiety
level
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8. Causes of stress
1. Individual causes
2. Group causes
3. Organization causes
4. Environment causes
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9. Individual causes
 Body-Oriented:- It affects the body which is related with
some physical symptoms such as difficult in sleeping ,
feeling tense , drinking too much ,not stay fit , less care of
appearance and not relaxing.
 Emotion Oriented :- It is related to sentiment or emotion.
And affects emotional life with some symptoms such as
excessive worry about life , personal relationship , health ,
frustration , feeling irritable and angry and feeling of
loneliness.
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10. Relationship Oriented:-relationship can be with the
organisation , with the work and oneself. Some symptoms
of relationship are conflict between personal goal and
organisational goal , bad feeling about what organisation is
doing.
Event Oriented:- the events in one’s life may also cause
conflict such as death , illness , retirement , divorce etc.
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11. Group causes
 Lackof Cohesiveness:- Closeness or attachment is
important for the employee of lower level. Stress occurs
when a group member ignores others.
 Lackof Social Support:- Group support facilitates
sharing problem and happiness to the members. So lack
of such support stress can be caused.
 Conflicts:- Conflicts among and between the group may
cause stress. If the roles are unclear , communication is
poor and perpetual differences may be the main cause of
conflict.
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12. Organizational causes
 Organisational Design:- Due to poor organisational
design stress may cause. It may be line-staff conflict , role
conflict , work overload , poor job climate and poor
promotion.
 Working Condition:- Noise , heat , cold , poor lighting ,
polluted air , water , crowded work area may be the cause
of stress.
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13. Environmental causes
 Social Changes:- Chang in social norms and value may
create stress if it is not accepted.
 Family:- Family has big impact on personality
development. Family situation may create stress.
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14. Consequences of stress
 Physiological :- This condition may be from medical
problem such as alcoholism , cancer , diabetes ,
unhygienic food , hair loss , headaches , heart disease ,
hypertension and sexual dysfunction etc.
 Psychological:- The major condition resulting from stress
may be; absenteeism , dissatisfaction , frustration ,
conflicts , drug addiction and emotional instability.
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15. Continued…
 Organisational:- The conditions resulting from stress
may be low motivation , low job performance , low
productivity , high turn over and low quality of interpersonal
relationship
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16. Managing stress
1. Individual approaches
2. Organizational approaches
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17. Individual stress management
 Effective individual strategies include time
management techniques, physical exercise,
relaxation, training
 Practicing time management principles like making
daily list of activities, prioritizing it by importance and
urgency, knowing what the work to be done.
 physical exercise like yoga,mediation
 Good eating habits
 Avoid people who irritates
 optimism
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18. Organizational stress
management
 Increased employee involvement improves motivation,
morale and commitment
 Improved organizational communication
 Proper placement i.e fit job with skills
 Conflict management
 Training on stress management
 Employee employment in management
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