This document outlines keys and characteristics for instructing adult learners. It identifies 7 keys: 1) learning is a means to an end, 2) the instructor role requires control, 3) adults often enroll due to life events. It also identifies 10 additional adult learner characteristics: 1) integrating new ideas with prior knowledge, 2) taking errors personally, 3) protecting minority opinions, 4) respecting students, 5) prior experiences affecting engagement, 6) bringing experience and knowledge, 7) wanting relevance, 8) enjoying peer interaction, 9) having preferences, 10) expecting applicability and feedback. The document emphasizes structuring learning around goals, integrating prior knowledge, respecting students, and making information useful.