EXECUTIVE’S GUIDE
STRATEGIC
WORKFORCE
PLANNING


#SWPWebinar
Hi! i’m


L IA NN
  Mo derator
HOUSEKEEPING
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          1                            2                                            3
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                                                          Sales & Business Development Exec.




  It’s as easy as, 1, 2, 3!
Critical Job Study!

Identifies what is really required for success in any
given job – in terms of:    (1) Learning
                            (2) Reasoning
                            (3) Communication
                            (4) Problem Solving
                            (5) Behaviors
                            (6) Occupational Interests
A Clear Target for Success…

   ...against which people can be graphically and
   quantifiably compared, has implications for...
   §   Selection
   §   Development                           Report designed for Performance Model
                                              Sales & Business Development Exec.


   §   Coaching
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TODAY’S PRESENTER




                    HEINTJIE SANTOS

                    Assessment Solution Expert |
                    Country Director, Singapore

                    Connect with me

                    Heintjie.Santos@profiles.com.sg
WHY STRATEGIC
WORKFORCE PLANNING
  MATTERS TO YOU?
STRATEGIC WORKFORCE PLANNING




  Is a process that ensures that
    your business has the right
  people in the right jobs at the
    right time to achieve your
       expected results.
Although 92% of
companies have some level
     of workforce planning,
             only 21% of
companies take a strategic,
        long-term approach.
    Source: Bersin and Associates, Research
75% of companies do
not have access to
talent data they
need to make informed
business decisions


Source: Taleo ,Talent Intelligence Report
The truth is that…..

it can take several months, if
  not years, to get the right
THE EXECUTIVE’S GUIDE
Strategic Workforce Planning




                        #SWPWebinar
Creating Value for Our Clients

We support our clients through the full
employee life-cycle, helping them identify the
best people for their jobs and then developing
them to their fullest potential.




                               The GLOBAL LEADER in
                            Employee Assessment Solutions
700 OFFICES WORLDWIDE




  The GLOBAL LEADER in
  Employee Assessment &
Talent Management Solutions

    Established in 1991


                              125 COUNTRIES


 WORLDWIDE PRESENCE
50 MILLION USERS




                           45,000 CLIENTS




                           33 LANGUAGES



50,000,000 MILLION USERS
Diverse Base of Marquee Customers




Customer Highlights

§ 11,000+ Active Customers
§ Includes Most Fortune 500 Global Companies
Clients We’ve Served
Companies Face Two Types
     of Problems…


          System            People
         Problems          Problems
Companies Face Two Types
     of Problems…


          System            People
         Problems          Problems




     WE FOCUS ON PEOPLE PROBLEMS.
We specialize and are experts in solving people
          problems in organizations
Challenges Most Organizations Face…

                       Selecting the
                       Right People
         Customer                        Employee
          Service                        Turnover



 Leadership                                         Salesforce /
Development                                         Workforce
                     How about your                 Productivity
                      Organization

        Succession                        Team
         Planning                      Compatibility
                       Retention of
                      Top Performers
6 Steps


STRATEGIC WORKFORCE
     PLANNING
www.profilesresearch.com
1                           2                          3


   Establish where your     Understand your labor           Understand your
     business is going             market                 future talent demand




         4                            5                           6


Assess your current       Identify your talent gaps and     Implement your
 talent inventory           strategies to close them           strategies
1   Establish
    where your
    business is
    going…
Areas of your business you want to:



GROW                  MAINTAIN
                      but make more
                      PROFITABLE

DIVEST                    EXIT
Time and
Resources
What does this changing
 strategy mean for the
       business?
Strategic change fails when
the people implementing
the change are….
How FAR, how FAST?
The bottom line is…

you need to know your business
 strategy ,and the impact of that
strategy, before you can create a
meaningful workforce plan
2   Understand
    where the labor
    market is going
Common factors to consider include:

MACROECONOMIC FORECAST         DEMOGRAPHIC TRENDS




  REGULATORY CHANGES          TALENT MOVEMENT TRENDS
Common factors to consider include:

MACROECONOMIC FORECAST         DEMOGRAPHIC TRENDS




  REGULATORY CHANGES          TALENT MOVEMENT TRENDS
Common factors to consider include:

MACROECONOMIC FORECAST         DEMOGRAPHIC TRENDS




  REGULATORY CHANGES          TALENT MOVEMENT TRENDS
Common factors to consider include:

MACROECONOMIC FORECAST         DEMOGRAPHIC TRENDS




  REGULATORY CHANGES          TALENT MOVEMENT TRENDS
Common factors to consider include:

MACROECONOMIC FORECAST         DEMOGRAPHIC TRENDS




  REGULATORY CHANGES          TALENT MOVEMENT TRENDS
Understand your future
3
    talent demand
Identify jobs you will need to:


CREATE           or        PHASE OUT
on what really matters
to avoid

            “Paralysis by Analysis”
Critical Roles
     Jobs that are mission critical to your future
                   business strategy



              Gen
 X                             Y



Critical Employee Segment
4   ASSESS YOUR CURRENT
    TALENT POOL 
HOW TO IDENTIFY YOUR
BENCHSTRENGHTS ?


       HOW TO CONDUCT TALENT
                       AUDIT?


   WHERE TO
    START?
FRANK SCHMIDT & JOHN HUNTER
  “Experts in Productivity and Organizational Psychology”



                             Reported in…
85 Years
   of
Research
Implications?




 Unless all your people are
superior performers, you are
       losing money
      unnecessarily?
Implications?

Every time you move performance of an employee from




       Average                         Superior



         YOU HAVE A DRAMATIC AND
           MEASURABLE IMPACT
Have you ever HIRED or
PROMOTED someone


Who end up as a
                         ?
disappointment!
DID YOU
KNOW?
Interviews have a

   14%
 success rate in
   identifying
superior people!
Interviews have a

                                14%
            success rate in
              identifying
           superior people!



– Hunter & Hunter “Validity & Utility of Alternative Predictors of Job Performance”. Psychological Bulletin, Vol. 96, No. 1. p90
Heads or Tails?
Heads or Tails?
Source - Professor Mike Smith, University of Manchester, August 1994
John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein,
Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
% OF HIRING SUCCESS
                    100%

                      90%

                      80%

                      70%

                      60%

                      50%

                      40%

                      30%

                      20%

                      10%

                        0%
                                      Interview Reference check
                                                             Personality Test
                                                                            Abilities Test
                                                                                      Occupational Interest Matching
                                                                                                       Job




Source - Professor Mike Smith, University of Manchester, August 1994
John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein,
Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
% OF HIRING SUCCESS
                    100%

                      90%

                      80%

                      70%

                      60%

                      50%

                      40%

                      30%

                      20%          14%
                      10%

                        0%
                                      Interview Reference check
                                                             Personality Test
                                                                            Abilities Test
                                                                                      Occupational Interest Matching
                                                                                                       Job




Source - Professor Mike Smith, University of Manchester, August 1994
John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein,
Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
% OF HIRING SUCCESS
                    100%

                      90%

                      80%

                      70%

                      60%

                      50%

                      40%

                      30%                                     26%
                      20%          14%
                      10%

                        0%
                                      Interview Reference check
                                                             Personality Test
                                                                            Abilities Test
                                                                                      Occupational Interest Matching
                                                                                                       Job




Source - Professor Mike Smith, University of Manchester, August 1994
John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein,
Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
% OF HIRING SUCCESS
                    100%

                      90%

                      80%

                      70%

                      60%

                      50%

                      40%
                                                                                         38%
                      30%                                     26%
                      20%          14%
                      10%

                        0%
                                      Interview Reference check
                                                             Personality Test
                                                                            Abilities Test
                                                                                      Occupational Interest Matching
                                                                                                       Job




Source - Professor Mike Smith, University of Manchester, August 1994
John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein,
Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
% OF HIRING SUCCESS
                    100%

                      90%

                      80%

                      70%

                      60%                                                                                           54%
                      50%

                      40%
                                                                                         38%
                      30%                                     26%
                      20%          14%
                      10%

                        0%
                                      Interview Reference check
                                                             Personality Test
                                                                            Abilities Test
                                                                                      Occupational Interest Matching
                                                                                                       Job




Source - Professor Mike Smith, University of Manchester, August 1994
John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein,
Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
% OF HIRING SUCCESS
                    100%

                      90%

                      80%

                      70%                                                                                                                      66%
                      60%                                                                                           54%
                      50%

                      40%
                                                                                         38%
                      30%                                     26%
                      20%          14%
                      10%

                        0%
                                      Interview Reference check
                                                             Personality Test
                                                                            Abilities Test
                                                                                      Occupational Interest Matching
                                                                                                       Job




Source - Professor Mike Smith, University of Manchester, August 1994
John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein,
Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
% OF HIRING SUCCESS
                    100%

                      90%

                      80%                                                                                                                                                  75%
                      70%                                                                                                                      66%
                      60%                                                                                           54%
                      50%

                      40%
                                                                                         38%
                      30%                                     26%
                      20%          14%
                      10%

                        0%
                                      Interview Reference check
                                                             Personality Test
                                                                            Abilities Test
                                                                                      Occupational Interest Matching
                                                                                                       Job




Source - Professor Mike Smith, University of Manchester, August 1994
John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein,
Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
KNOW
“The TOTAL PERSON”



        75%
        to increase hiring success




up to
PEOPLE	
  are	
  like	
  …
This is what YOU SEE




PEOPLE	
  are	
  like	
  …
Real	
  side	
  of	
  PEOPLE
10% Good But Limited
       Information
Education, Experience and Skills
10% Good But Limited
       Information
Education, Experience and Skills



     90 % Essence of the
10% Good But Limited
       Information
Education, Experience and Skills



     90 % Essence of the
         “Total Person”


   ü Thinking Styles
   ü Behaviors
   ü Occupational Interest
   ü Job Fit
Cornerstones of Performance
Checking the PAST                          Reviewing the PRESENT


              Skill Fit              Company Fit
            Experience,              Attitudes, Values ,
             Education,                  Demeanor,
              Training,                 Appearance,
           Certification etc.          Demeanor etc.




                               JOB FIT




            Predicting Superior Performance
HOW TO IDENTIFY YOUR
BENCHSTRENGHTS ?


       HOW TO CONDUCT TALENT
                       AUDIT?


   WHERE TO
    START?
start with your
TOP PERFORMERS
start with your
TOP PERFORMERS
1.
RESULTS




            start with your
          TOP PERFORMERS
1.
 RESULTS




               start with your
             TOP PERFORMERS
    2.
POTENTIALS
1.
   RESULTS




                    start with your
                  TOP PERFORMERS
     2.
 POTENTIALS




      3.
CHARACTERISTICS
1.
RESULTS
1.
RESULTS



            Build a
          Performance
             Model
          (Success Profile)
1.
RESULTS




          Carefully identify OBJECTIVE measures

          ü Sales Per Month, Quarter or Annum
1.
RESULTS




          Carefully identify OBJECTIVE measures

          ü Sales Per Month, Quarter or Annum
          ü Average Profit Margin Per Sale
1.
RESULTS




          Carefully identify OBJECTIVE measures

          ü Sales Per Month, Quarter or Annum
          ü Average Profit Margin Per Sale
          ü Calls Handled Per Hour
1.
RESULTS




          Carefully identify OBJECTIVE measures

          ü   Sales Per Month, Quarter or Annum
          ü   Average Profit Margin Per Sale
          ü   Calls Handled Per Hour
          ü   Units Manufactured Per Hour
1.
RESULTS




          Carefully identify OBJECTIVE measures

          ü   Sales Per Month, Quarter or Annum
          ü   Average Profit Margin Per Sale
          ü   Calls Handled Per Hour
          ü   Units Manufactured Per Hour
          ü   Supervisors/Managers Rating etc…
2.
POTENTIALS
Every success is
    2.
POTENTIALS     different from one
             company to the other
2.
             We need to ask
POTENTIALS
              3 Questions?
Thinking	
  Style
                   1   2     3    4    5   6    7    8   9   10   Learning Index
Can they do the    1   2     3    4    5   6    7    8   9   10   Verbal Skill
                                                                  Verbal Reasoning
Job                1

                   1
                       2

                       2
                             3

                             3
                                  4

                                  4
                                       5

                                       5
                                           6

                                           6
                                                7

                                                7
                                                     8

                                                     8
                                                         9

                                                         9
                                                             10

                                                             10   Numerical Ability
                   1   2     3    4    5   6    7    8   9   10
                                                                  Numeric Reasoning


                             Behavioral Traits
                   1   2     3    4    5   6    7    8   9   10   Energy Level
                   1   2     3    4    5   6    7    8   9   10   Assertiveness

How will they do   1

                   1
                       2

                       2
                             3

                             3
                                  4

                                  4
                                       5

                                       5
                                           6

                                           6
                                                7

                                                7
                                                     8

                                                     8
                                                         9

                                                         9
                                                             10

                                                             10
                                                                  Sociability
                                                                  Manageability
the Job.           1   2     3    4    5   6    7    8   9   10   Attitude
                   1   2     3    4    5   6    7    8   9   10   Decisiveness
                   1   2     3    4    5   6    7    8   9   10
                                                                  Accommodating
                   1   2     3    4    5   6    7    8   9   10
                                                                  Independence
                                                                  Objective Judgment
                   1   2     3    4    5   6    7    8   9   10

                           OccupaGonal	
  Interests
Are they           1   2     3    4    5   6    7    8   9   10   Enterprising
                   1   2     3    4    5   6    7    8   9   10   Financial/Admin
motivated to do    1   2     3    4    5   6    7    8   9   10   People Service
                                                                  Technical
the job?           1

                   1
                       2

                       2
                             3

                             3
                                  4

                                  4
                                       5

                                       5
                                           6

                                           6
                                                7

                                                7
                                                     8

                                                     8
                                                         9

                                                         9
                                                             10

                                                             10   Mechanical
                   1   2     3    4    5   6    7    8   9   10   Creative
ProfileXT® (PXT)
Measures "The Total Person”
Thinking	
  Style
                                                                     Learning Index
Can the person deal   1   2     3    4    5   6    7    8   9   10

                      1   2     3    4    5   6    7    8   9   10   Verbal Skill
  with the mental     1   2     3    4    5   6    7    8   9   10   Verbal Reasoning
 demands of their     1   2     3    4    5   6    7    8   9   10   Numerical Ability
      position        1   2     3    4    5   6    7    8   9   10
                                                                     Numeric Reasoning


                                Behavioral Traits
                      1   2     3    4    5   6    7    8   9   10   Energy Level
                      1   2     3    4    5   6    7    8   9   10   Assertiveness
                      1   2     3    4    5   6    7    8   9   10   Sociability
                      1   2     3    4    5   6    7    8   9   10   Manageability
                      1   2     3    4    5   6    7    8   9   10   Attitude
                      1   2     3    4    5   6    7    8   9   10   Decisiveness
                      1   2     3    4    5   6    7    8   9   10
                                                                     Accommodating
                      1   2     3    4    5   6    7    8   9   10
                                                                     Independence
                                                                     Objective Judgment
                      1   2     3    4    5   6    7    8   9   10

                              OccupaGonal	
  Interests
                      1   2     3    4    5   6    7    8   9   10   Enterprising
                      1   2     3    4    5   6    7    8   9   10   Financial/Admin
                      1   2     3    4    5   6    7    8   9   10   People Service
                      1   2     3    4    5   6    7    8   9   10   Technical
                      1   2     3    4    5   6    7    8   9   10   Mechanical
                      1   2     3    4    5   6    7    8   9   10   Creative
Thinking	
  Style
                                                                      Learning Index
Can the person deal    1   2     3    4    5   6    7    8   9   10

                       1   2     3    4    5   6    7    8   9   10   Verbal Skill
  with the mental      1   2     3    4    5   6    7    8   9   10   Verbal Reasoning
 demands of their      1   2     3    4    5   6    7    8   9   10   Numerical Ability
      position         1   2     3    4    5   6    7    8   9   10
                                                                      Numeric Reasoning


                                 Behavioral Traits
                       1   2     3    4    5   6    7    8   9   10   Energy Level
                       1   2     3    4    5   6    7    8   9   10   Assertiveness
Are comfortable with   1   2     3    4    5   6    7    8   9   10   Sociability
 the demands of the    1   2     3    4    5   6    7    8   9   10   Manageability
                                                                      Attitude
  environment they     1   2     3    4    5   6    7    8   9   10

                       1   2     3    4    5   6    7    8   9   10   Decisiveness
       work in                                                        Accommodating
                       1   2     3    4    5   6    7    8   9   10

                       1   2     3    4    5   6    7    8   9   10
                                                                      Independence
                                                                      Objective Judgment
                       1   2     3    4    5   6    7    8   9   10

                               OccupaGonal	
  Interests
                       1   2     3    4    5   6    7    8   9   10   Enterprising
                       1   2     3    4    5   6    7    8   9   10   Financial/Admin
                       1   2     3    4    5   6    7    8   9   10   People Service
                       1   2     3    4    5   6    7    8   9   10   Technical
                       1   2     3    4    5   6    7    8   9   10   Mechanical
                       1   2     3    4    5   6    7    8   9   10   Creative
Thinking	
  Style
                                                                        Learning Index
 Can the person deal     1   2     3    4    5   6    7    8   9   10

                         1   2     3    4    5   6    7    8   9   10   Verbal Skill
   with the mental       1   2     3    4    5   6    7    8   9   10   Verbal Reasoning
  demands of their       1   2     3    4    5   6    7    8   9   10   Numerical Ability
       position          1   2     3    4    5   6    7    8   9   10
                                                                        Numeric Reasoning


                                   Behavioral Traits
                         1   2     3    4    5   6    7    8   9   10   Energy Level
                         1   2     3    4    5   6    7    8   9   10   Assertiveness
Are comfortable with     1   2     3    4    5   6    7    8   9   10   Sociability
 the demands of the      1   2     3    4    5   6    7    8   9   10   Manageability
                                                                        Attitude
  environment they       1   2     3    4    5   6    7    8   9   10

                         1   2     3    4    5   6    7    8   9   10   Decisiveness
       work in                                                          Accommodating
                         1   2     3    4    5   6    7    8   9   10

                         1   2     3    4    5   6    7    8   9   10
                                                                        Independence
                                                                        Objective Judgment
                         1   2     3    4    5   6    7    8   9   10

                                 OccupaGonal	
  Interests
                         1   2     3    4    5   6    7    8   9   10   Enterprising
Love their job and are   1   2     3    4    5   6    7    8   9   10   Financial/Admin
  motivated to do it     1   2     3    4    5   6    7    8   9   10   People Service
                         1   2     3    4    5   6    7    8   9   10   Technical
                         1   2     3    4    5   6    7    8   9   10   Mechanical
                         1   2     3    4    5   6    7    8   9   10   Creative
“...(it) hinges on fit with the job…”

 TOP PERFORMERS fit their jobs and:
“...(it) hinges on fit with the job…”

 TOP PERFORMERS fit their jobs and:

 ü Can deal with the mental demands of their
    position
“...(it) hinges on fit with the job…”

 TOP PERFORMERS fit their jobs and:

 ü Can deal with the mental demands of their
    position
 ü Are comfortable with the demands of the
    environment they work in
“...(it) hinges on fit with the job…”

 TOP PERFORMERS fit their jobs and:

 ü Can deal with the mental demands of their
    position
 ü Are comfortable with the demands of the
    environment they work in
 ü Love their job and are motivated to do it
Thinking	
  Style
                     Learning Index      1   2    3   4    5   6      7   8   9   10
                         Verbal Skill    1   2    3   4   5    6      7   8   9   10
                   Verbal Reasoning
                                         1   2    3   4   5    6      7   8   9   10
                    Numerical Ability
                                         1   2    3   4   5    6      7   8   9   10
                  Numeric Reasoning
                                         1   2    3   4   5    6      7   8   9   10


                                                 Behavioral Traits
                         Energy Level    1   2    3   4   5    6      7   8   9   10
                       Assertiveness     1   2    3   4   5    6      7   8   9   10
                           Sociability
                                         1   2    3   4   5    6      7   8   9   10
                       Manageability
                                         1   2    3   4   5    6      7   8   9   10
                              Attitude
                                         1   2    3   4   5    6      7   8   9   10
                        Decisiveness
                     Accommodating       1   2    3   4   5    6      7   8   9   10
                       Independence      1   2    3   4   5    6      7   8   9   10
                  Objective Judgment     1   2    3   4   5    6      7   8   9   10
                                         1   2    3   4   5    6      7   8   9   10

                                             OccupaGonal	
  Interests
                         Enterprising    1   2    3   4   5    6      7   8   9   10
                     Financial/Admin     1   2    3   4   5    6      7   8   9   10
      3.              People Service     1   2    3   4   5    6      7   8   9   10
CHARACTERISTICS            Technical
                                         1   2    3   4   5    6      7   8   9   10
                          Mechanical
                                         1   2    3   4   5    6      7   8   9   10
                             Creative
                                         1   2    3   4   5    6      7   8   9   10
Thinking	
  Style
                       Learning Index      1   2    3   4    5   6      7   8   9   10
                           Verbal Skill    1   2    3   4   5    6      7   8   9   10


   The               Verbal Reasoning
                      Numerical Ability
                    Numeric Reasoning
                                           1
                                           1
                                               2
                                               2
                                                    3
                                                    3
                                                        4
                                                        4
                                                            5
                                                            5
                                                                 6
                                                                 6
                                                                        7
                                                                        7
                                                                            8
                                                                            8
                                                                                9
                                                                                9
                                                                                    10
                                                                                    10
                                           1   2    3   4   5    6      7   8   9   10

   JobMatch™                                       Behavioral Traits
                           Energy Level    1   2    3   4   5    6      7   8   9   10

   Pattern (Performance  Assertiveness
                             Sociability
                         Manageability
                                           1
                                           1
                                               2
                                               2
                                                    3
                                                    3
                                                        4
                                                        4
                                                            5
                                                            5
                                                                 6
                                                                 6
                                                                        7
                                                                        7
                                                                            8
                                                                            8
                                                                                9
                                                                                9
                                                                                    10
                                                                                    10

   Model)                       Attitude
                                           1
                                           1
                                               2
                                               2
                                                    3
                                                    3
                                                        4
                                                        4
                                                            5
                                                            5
                                                                 6
                                                                 6
                                                                        7
                                                                        7
                                                                            8
                                                                            8
                                                                                9
                                                                                9
                                                                                    10
                                                                                    10
                          Decisiveness
                       Accommodating       1   2    3   4   5    6      7   8   9   10
                         Independence      1   2    3   4   5    6      7   8   9   10
                    Objective Judgment     1   2    3   4   5    6      7   8   9   10
                                           1   2    3   4   5    6      7   8   9   10

                                               OccupaGonal	
  Interests
                           Enterprising    1   2    3   4   5    6      7   8   9   10
                       Financial/Admin     1   2    3   4   5    6      7   8   9   10
      3.                People Service     1   2    3   4   5    6      7   8   9   10
CHARACTERISTICS              Technical
                                           1   2    3   4   5    6      7   8   9   10
                            Mechanical
                                           1   2    3   4   5    6      7   8   9   10
                               Creative
                                           1   2    3   4   5    6      7   8   9   10
The
JobMatch™
Pattern
(Performance Model)


Shaded areas indicate the
JobMatch pattern
The JobMatch patterns show
requirements for the job in your
company
Good Match

Dark areas indicate the
JobMatch pattern
Yellow boxes show the
candidate’s scores
Good Match


Drives a single
job-match number
Questionable
Match

Shaded areas indicate the
JobMatch pattern
Yellow boxes show the
candidate’s scores
Questionable
Match

Identify % match
for every area
Distortion Scale


Detect how
candid the
respondents
answered the
assessment
We can show you -
graphically and quantifiably
  - to what degree current
employees, or candidates for
  employment, match that
         standard.
start with your
TOP PERFORMERS
1.
RESULTS




            start with your
          TOP PERFORMERS
1.
 RESULTS




               start with your
             TOP PERFORMERS
    2.
POTENTIALS
1.
   RESULTS




                    start with your
                  TOP PERFORMERS
     2.
 POTENTIALS




      3.
CHARACTERISTICS
ü Selecting people most likely to
   succeed in a job                  Solution used throughout
ü Accelerate onboarding
                                     the employee life-cycle
ü Clone and retain top performers

ü Target areas for development

ü Identify and lead hi-potentials

ü Enabling strategic workforce
   management and succession
   planning




             RETURN ON INVESTMENT (ROI) / BENEFITS
1. How well will the worker “fit” the new job?




                   Assess
           “The Total Person”
2. Will the worker have
                        the “skills” to perform
the new job?




                               oving in your
               ent currently m
 3. How is tal
 organ ization?
IDENTIFY YOUR TALENT
5    GAPS & STRATEGY TO
         CLOSE THEM
STRATEGIES TO CLOSE




B
       TALENT GAPS
4 ’s
STRATEGIES TO CLOSE




  B
        TALENT GAPS
4 ’s
Build
STRATEGIES TO CLOSE




  B
             TALENT GAPS
4 ’s
Build
        Bounce
STRATEGIES TO CLOSE




  B
             TALENT GAPS
4 ’s
Build            Buy
        Bounce
STRATEGIES TO CLOSE




  B
             TALENT GAPS
4 ’s
Build            Buy
        Bounce         Borrow
6   Implement
    your
3 key lessons
that will help your
Strategic Workforce Planning
efforts

Succeed!
1. Secure top-level executive
         sponsorship
2. Don’t attempt
 to swallow the
entire elephant at
       once
And	
  finally….
Measure
7   metrics
    that
    matters
start with your
TOP PERFORMERS
1.
RESULTS




            start with your
          TOP PERFORMERS
1.
 RESULTS




               start with your
             TOP PERFORMERS
    2.
POTENTIALS
1.
   RESULTS




                    start with your
                  TOP PERFORMERS
     2.
 POTENTIALS




      3.
CHARACTERISTICS
To summarize ...
6 Steps


STRATEGIC WORKFORCE
     PLANNING
1                           2                          3


   Establish where your     Understand your labor           Understand your
     business is going             market                 future talent demand




         4                            5                           6


Assess your current       Identify your talent gaps and     Implement your
 talent inventory           strategies to close them           strategies
HEINTJIE SANTOS

        Assessment Solution Expert |
        Country Director, Singapore


        Connect with me

        Heintjie.Santos@profiles.com.sg




THANK YOU > >
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Identifies what is really required for success in any
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                            (2) Reasoning
                            (3) Communication
                            (4) Problem Solving
                            (5) Behaviors
                            (6) Occupational Interests
A Clear Target for Success…

   ...against which people can be graphically and
   quantifiably compared, has implications for...

    §   Selection
    §   Development                          Report designed for Performance Model
                                              Sales & Business Development Exec.



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Strategic Workforce Planning

  • 1.
  • 2.
    Hi! i’m L IANN Mo derator
  • 3.
  • 4.
    Receive a ComplementaryCritical Job Study! Let us show you firsthand how our solutions can benefit your company. 1 2 3 Select a Critical Job! Assess Job Incumbents! Complementary Job Study! Report designed for Performance Model Sales & Business Development Exec. It’s as easy as, 1, 2, 3!
  • 5.
    Critical Job Study! Identifieswhat is really required for success in any given job – in terms of: (1) Learning (2) Reasoning (3) Communication (4) Problem Solving (5) Behaviors (6) Occupational Interests
  • 6.
    A Clear Targetfor Success… ...against which people can be graphically and quantifiably compared, has implications for... § Selection § Development Report designed for Performance Model Sales & Business Development Exec. § Coaching § Management § Succession Planning Receive a Complementary Critical Job Study!
  • 7.
    TODAY’S PRESENTER HEINTJIE SANTOS Assessment Solution Expert | Country Director, Singapore Connect with me Heintjie.Santos@profiles.com.sg
  • 8.
  • 9.
    STRATEGIC WORKFORCE PLANNING Is a process that ensures that your business has the right people in the right jobs at the right time to achieve your expected results.
  • 10.
    Although 92% of companieshave some level of workforce planning, only 21% of companies take a strategic, long-term approach. Source: Bersin and Associates, Research
  • 11.
    75% of companiesdo not have access to talent data they need to make informed business decisions Source: Taleo ,Talent Intelligence Report
  • 12.
    The truth isthat….. it can take several months, if not years, to get the right
  • 13.
    THE EXECUTIVE’S GUIDE StrategicWorkforce Planning #SWPWebinar
  • 14.
    Creating Value forOur Clients We support our clients through the full employee life-cycle, helping them identify the best people for their jobs and then developing them to their fullest potential. The GLOBAL LEADER in Employee Assessment Solutions
  • 15.
    700 OFFICES WORLDWIDE The GLOBAL LEADER in Employee Assessment & Talent Management Solutions Established in 1991 125 COUNTRIES WORLDWIDE PRESENCE
  • 16.
    50 MILLION USERS 45,000 CLIENTS 33 LANGUAGES 50,000,000 MILLION USERS
  • 17.
    Diverse Base ofMarquee Customers Customer Highlights § 11,000+ Active Customers § Includes Most Fortune 500 Global Companies
  • 18.
  • 19.
    Companies Face TwoTypes of Problems… System People Problems Problems
  • 20.
    Companies Face TwoTypes of Problems… System People Problems Problems WE FOCUS ON PEOPLE PROBLEMS.
  • 21.
    We specialize andare experts in solving people problems in organizations
  • 22.
    Challenges Most OrganizationsFace… Selecting the Right People Customer Employee Service Turnover Leadership Salesforce / Development Workforce How about your Productivity Organization Succession Team Planning Compatibility Retention of Top Performers
  • 23.
  • 24.
  • 25.
    1 2 3 Establish where your Understand your labor Understand your business is going market future talent demand 4 5 6 Assess your current Identify your talent gaps and Implement your talent inventory strategies to close them strategies
  • 26.
    1 Establish where your business is going…
  • 27.
    Areas of yourbusiness you want to: GROW MAINTAIN but make more PROFITABLE DIVEST EXIT Time and Resources
  • 28.
    What does thischanging strategy mean for the business?
  • 29.
    Strategic change failswhen the people implementing the change are….
  • 30.
  • 31.
    The bottom lineis… you need to know your business strategy ,and the impact of that strategy, before you can create a meaningful workforce plan
  • 32.
    2 Understand where the labor market is going
  • 33.
    Common factors toconsider include: MACROECONOMIC FORECAST DEMOGRAPHIC TRENDS REGULATORY CHANGES TALENT MOVEMENT TRENDS
  • 34.
    Common factors toconsider include: MACROECONOMIC FORECAST DEMOGRAPHIC TRENDS REGULATORY CHANGES TALENT MOVEMENT TRENDS
  • 35.
    Common factors toconsider include: MACROECONOMIC FORECAST DEMOGRAPHIC TRENDS REGULATORY CHANGES TALENT MOVEMENT TRENDS
  • 36.
    Common factors toconsider include: MACROECONOMIC FORECAST DEMOGRAPHIC TRENDS REGULATORY CHANGES TALENT MOVEMENT TRENDS
  • 37.
    Common factors toconsider include: MACROECONOMIC FORECAST DEMOGRAPHIC TRENDS REGULATORY CHANGES TALENT MOVEMENT TRENDS
  • 38.
  • 39.
    Identify jobs youwill need to: CREATE or PHASE OUT
  • 40.
    on what reallymatters to avoid “Paralysis by Analysis”
  • 41.
    Critical Roles Jobs that are mission critical to your future business strategy Gen X Y Critical Employee Segment
  • 42.
    4 ASSESS YOUR CURRENT TALENT POOL 
  • 43.
    HOW TO IDENTIFYYOUR BENCHSTRENGHTS ? HOW TO CONDUCT TALENT AUDIT? WHERE TO START?
  • 44.
    FRANK SCHMIDT &JOHN HUNTER “Experts in Productivity and Organizational Psychology” Reported in… 85 Years of Research
  • 47.
    Implications? Unless allyour people are superior performers, you are losing money unnecessarily?
  • 48.
    Implications? Every time youmove performance of an employee from Average Superior YOU HAVE A DRAMATIC AND MEASURABLE IMPACT
  • 49.
    Have you everHIRED or PROMOTED someone Who end up as a ? disappointment!
  • 50.
  • 51.
    Interviews have a 14% success rate in identifying superior people!
  • 52.
    Interviews have a 14% success rate in identifying superior people! – Hunter & Hunter “Validity & Utility of Alternative Predictors of Job Performance”. Psychological Bulletin, Vol. 96, No. 1. p90
  • 53.
  • 54.
  • 55.
    Source - ProfessorMike Smith, University of Manchester, August 1994 John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein, Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
  • 56.
    % OF HIRINGSUCCESS 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Interview Reference check Personality Test Abilities Test Occupational Interest Matching Job Source - Professor Mike Smith, University of Manchester, August 1994 John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein, Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
  • 57.
    % OF HIRINGSUCCESS 100% 90% 80% 70% 60% 50% 40% 30% 20% 14% 10% 0% Interview Reference check Personality Test Abilities Test Occupational Interest Matching Job Source - Professor Mike Smith, University of Manchester, August 1994 John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein, Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
  • 58.
    % OF HIRINGSUCCESS 100% 90% 80% 70% 60% 50% 40% 30% 26% 20% 14% 10% 0% Interview Reference check Personality Test Abilities Test Occupational Interest Matching Job Source - Professor Mike Smith, University of Manchester, August 1994 John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein, Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
  • 59.
    % OF HIRINGSUCCESS 100% 90% 80% 70% 60% 50% 40% 38% 30% 26% 20% 14% 10% 0% Interview Reference check Personality Test Abilities Test Occupational Interest Matching Job Source - Professor Mike Smith, University of Manchester, August 1994 John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein, Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
  • 60.
    % OF HIRINGSUCCESS 100% 90% 80% 70% 60% 54% 50% 40% 38% 30% 26% 20% 14% 10% 0% Interview Reference check Personality Test Abilities Test Occupational Interest Matching Job Source - Professor Mike Smith, University of Manchester, August 1994 John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein, Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
  • 61.
    % OF HIRINGSUCCESS 100% 90% 80% 70% 66% 60% 54% 50% 40% 38% 30% 26% 20% 14% 10% 0% Interview Reference check Personality Test Abilities Test Occupational Interest Matching Job Source - Professor Mike Smith, University of Manchester, August 1994 John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein, Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
  • 62.
    % OF HIRINGSUCCESS 100% 90% 80% 75% 70% 66% 60% 54% 50% 40% 38% 30% 26% 20% 14% 10% 0% Interview Reference check Personality Test Abilities Test Occupational Interest Matching Job Source - Professor Mike Smith, University of Manchester, August 1994 John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein, Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
  • 63.
    KNOW “The TOTAL PERSON” 75% to increase hiring success up to
  • 64.
  • 65.
    This is whatYOU SEE PEOPLE  are  like  …
  • 66.
  • 67.
    10% Good ButLimited Information Education, Experience and Skills
  • 68.
    10% Good ButLimited Information Education, Experience and Skills 90 % Essence of the
  • 69.
    10% Good ButLimited Information Education, Experience and Skills 90 % Essence of the “Total Person” ü Thinking Styles ü Behaviors ü Occupational Interest ü Job Fit
  • 72.
    Cornerstones of Performance Checkingthe PAST Reviewing the PRESENT Skill Fit Company Fit Experience, Attitudes, Values , Education, Demeanor, Training, Appearance, Certification etc. Demeanor etc. JOB FIT Predicting Superior Performance
  • 73.
    HOW TO IDENTIFYYOUR BENCHSTRENGHTS ? HOW TO CONDUCT TALENT AUDIT? WHERE TO START?
  • 74.
  • 75.
  • 76.
    1. RESULTS start with your TOP PERFORMERS
  • 77.
    1. RESULTS start with your TOP PERFORMERS 2. POTENTIALS
  • 78.
    1. RESULTS start with your TOP PERFORMERS 2. POTENTIALS 3. CHARACTERISTICS
  • 79.
  • 80.
    1. RESULTS Build a Performance Model (Success Profile)
  • 81.
    1. RESULTS Carefully identify OBJECTIVE measures ü Sales Per Month, Quarter or Annum
  • 82.
    1. RESULTS Carefully identify OBJECTIVE measures ü Sales Per Month, Quarter or Annum ü Average Profit Margin Per Sale
  • 83.
    1. RESULTS Carefully identify OBJECTIVE measures ü Sales Per Month, Quarter or Annum ü Average Profit Margin Per Sale ü Calls Handled Per Hour
  • 84.
    1. RESULTS Carefully identify OBJECTIVE measures ü Sales Per Month, Quarter or Annum ü Average Profit Margin Per Sale ü Calls Handled Per Hour ü Units Manufactured Per Hour
  • 85.
    1. RESULTS Carefully identify OBJECTIVE measures ü Sales Per Month, Quarter or Annum ü Average Profit Margin Per Sale ü Calls Handled Per Hour ü Units Manufactured Per Hour ü Supervisors/Managers Rating etc…
  • 86.
  • 87.
    Every success is 2. POTENTIALS different from one company to the other
  • 88.
    2. We need to ask POTENTIALS 3 Questions?
  • 89.
    Thinking  Style 1 2 3 4 5 6 7 8 9 10 Learning Index Can they do the 1 2 3 4 5 6 7 8 9 10 Verbal Skill Verbal Reasoning Job 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 Numerical Ability 1 2 3 4 5 6 7 8 9 10 Numeric Reasoning Behavioral Traits 1 2 3 4 5 6 7 8 9 10 Energy Level 1 2 3 4 5 6 7 8 9 10 Assertiveness How will they do 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 Sociability Manageability the Job. 1 2 3 4 5 6 7 8 9 10 Attitude 1 2 3 4 5 6 7 8 9 10 Decisiveness 1 2 3 4 5 6 7 8 9 10 Accommodating 1 2 3 4 5 6 7 8 9 10 Independence Objective Judgment 1 2 3 4 5 6 7 8 9 10 OccupaGonal  Interests Are they 1 2 3 4 5 6 7 8 9 10 Enterprising 1 2 3 4 5 6 7 8 9 10 Financial/Admin motivated to do 1 2 3 4 5 6 7 8 9 10 People Service Technical the job? 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 Mechanical 1 2 3 4 5 6 7 8 9 10 Creative
  • 90.
  • 91.
    Thinking  Style Learning Index Can the person deal 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Verbal Skill with the mental 1 2 3 4 5 6 7 8 9 10 Verbal Reasoning demands of their 1 2 3 4 5 6 7 8 9 10 Numerical Ability position 1 2 3 4 5 6 7 8 9 10 Numeric Reasoning Behavioral Traits 1 2 3 4 5 6 7 8 9 10 Energy Level 1 2 3 4 5 6 7 8 9 10 Assertiveness 1 2 3 4 5 6 7 8 9 10 Sociability 1 2 3 4 5 6 7 8 9 10 Manageability 1 2 3 4 5 6 7 8 9 10 Attitude 1 2 3 4 5 6 7 8 9 10 Decisiveness 1 2 3 4 5 6 7 8 9 10 Accommodating 1 2 3 4 5 6 7 8 9 10 Independence Objective Judgment 1 2 3 4 5 6 7 8 9 10 OccupaGonal  Interests 1 2 3 4 5 6 7 8 9 10 Enterprising 1 2 3 4 5 6 7 8 9 10 Financial/Admin 1 2 3 4 5 6 7 8 9 10 People Service 1 2 3 4 5 6 7 8 9 10 Technical 1 2 3 4 5 6 7 8 9 10 Mechanical 1 2 3 4 5 6 7 8 9 10 Creative
  • 92.
    Thinking  Style Learning Index Can the person deal 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Verbal Skill with the mental 1 2 3 4 5 6 7 8 9 10 Verbal Reasoning demands of their 1 2 3 4 5 6 7 8 9 10 Numerical Ability position 1 2 3 4 5 6 7 8 9 10 Numeric Reasoning Behavioral Traits 1 2 3 4 5 6 7 8 9 10 Energy Level 1 2 3 4 5 6 7 8 9 10 Assertiveness Are comfortable with 1 2 3 4 5 6 7 8 9 10 Sociability the demands of the 1 2 3 4 5 6 7 8 9 10 Manageability Attitude environment they 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Decisiveness work in Accommodating 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Independence Objective Judgment 1 2 3 4 5 6 7 8 9 10 OccupaGonal  Interests 1 2 3 4 5 6 7 8 9 10 Enterprising 1 2 3 4 5 6 7 8 9 10 Financial/Admin 1 2 3 4 5 6 7 8 9 10 People Service 1 2 3 4 5 6 7 8 9 10 Technical 1 2 3 4 5 6 7 8 9 10 Mechanical 1 2 3 4 5 6 7 8 9 10 Creative
  • 93.
    Thinking  Style Learning Index Can the person deal 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Verbal Skill with the mental 1 2 3 4 5 6 7 8 9 10 Verbal Reasoning demands of their 1 2 3 4 5 6 7 8 9 10 Numerical Ability position 1 2 3 4 5 6 7 8 9 10 Numeric Reasoning Behavioral Traits 1 2 3 4 5 6 7 8 9 10 Energy Level 1 2 3 4 5 6 7 8 9 10 Assertiveness Are comfortable with 1 2 3 4 5 6 7 8 9 10 Sociability the demands of the 1 2 3 4 5 6 7 8 9 10 Manageability Attitude environment they 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Decisiveness work in Accommodating 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Independence Objective Judgment 1 2 3 4 5 6 7 8 9 10 OccupaGonal  Interests 1 2 3 4 5 6 7 8 9 10 Enterprising Love their job and are 1 2 3 4 5 6 7 8 9 10 Financial/Admin motivated to do it 1 2 3 4 5 6 7 8 9 10 People Service 1 2 3 4 5 6 7 8 9 10 Technical 1 2 3 4 5 6 7 8 9 10 Mechanical 1 2 3 4 5 6 7 8 9 10 Creative
  • 94.
    “...(it) hinges onfit with the job…” TOP PERFORMERS fit their jobs and:
  • 95.
    “...(it) hinges onfit with the job…” TOP PERFORMERS fit their jobs and: ü Can deal with the mental demands of their position
  • 96.
    “...(it) hinges onfit with the job…” TOP PERFORMERS fit their jobs and: ü Can deal with the mental demands of their position ü Are comfortable with the demands of the environment they work in
  • 97.
    “...(it) hinges onfit with the job…” TOP PERFORMERS fit their jobs and: ü Can deal with the mental demands of their position ü Are comfortable with the demands of the environment they work in ü Love their job and are motivated to do it
  • 98.
    Thinking  Style Learning Index 1 2 3 4 5 6 7 8 9 10 Verbal Skill 1 2 3 4 5 6 7 8 9 10 Verbal Reasoning 1 2 3 4 5 6 7 8 9 10 Numerical Ability 1 2 3 4 5 6 7 8 9 10 Numeric Reasoning 1 2 3 4 5 6 7 8 9 10 Behavioral Traits Energy Level 1 2 3 4 5 6 7 8 9 10 Assertiveness 1 2 3 4 5 6 7 8 9 10 Sociability 1 2 3 4 5 6 7 8 9 10 Manageability 1 2 3 4 5 6 7 8 9 10 Attitude 1 2 3 4 5 6 7 8 9 10 Decisiveness Accommodating 1 2 3 4 5 6 7 8 9 10 Independence 1 2 3 4 5 6 7 8 9 10 Objective Judgment 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 OccupaGonal  Interests Enterprising 1 2 3 4 5 6 7 8 9 10 Financial/Admin 1 2 3 4 5 6 7 8 9 10 3. People Service 1 2 3 4 5 6 7 8 9 10 CHARACTERISTICS Technical 1 2 3 4 5 6 7 8 9 10 Mechanical 1 2 3 4 5 6 7 8 9 10 Creative 1 2 3 4 5 6 7 8 9 10
  • 99.
    Thinking  Style Learning Index 1 2 3 4 5 6 7 8 9 10 Verbal Skill 1 2 3 4 5 6 7 8 9 10 The Verbal Reasoning Numerical Ability Numeric Reasoning 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 1 2 3 4 5 6 7 8 9 10 JobMatch™ Behavioral Traits Energy Level 1 2 3 4 5 6 7 8 9 10 Pattern (Performance Assertiveness Sociability Manageability 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 Model) Attitude 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 Decisiveness Accommodating 1 2 3 4 5 6 7 8 9 10 Independence 1 2 3 4 5 6 7 8 9 10 Objective Judgment 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 OccupaGonal  Interests Enterprising 1 2 3 4 5 6 7 8 9 10 Financial/Admin 1 2 3 4 5 6 7 8 9 10 3. People Service 1 2 3 4 5 6 7 8 9 10 CHARACTERISTICS Technical 1 2 3 4 5 6 7 8 9 10 Mechanical 1 2 3 4 5 6 7 8 9 10 Creative 1 2 3 4 5 6 7 8 9 10
  • 100.
    The JobMatch™ Pattern (Performance Model) Shaded areasindicate the JobMatch pattern The JobMatch patterns show requirements for the job in your company
  • 101.
    Good Match Dark areasindicate the JobMatch pattern Yellow boxes show the candidate’s scores
  • 102.
    Good Match Drives asingle job-match number
  • 103.
    Questionable Match Shaded areas indicatethe JobMatch pattern Yellow boxes show the candidate’s scores
  • 104.
  • 105.
    Distortion Scale Detect how candidthe respondents answered the assessment
  • 106.
    We can showyou - graphically and quantifiably - to what degree current employees, or candidates for employment, match that standard.
  • 107.
  • 108.
    1. RESULTS start with your TOP PERFORMERS
  • 109.
    1. RESULTS start with your TOP PERFORMERS 2. POTENTIALS
  • 110.
    1. RESULTS start with your TOP PERFORMERS 2. POTENTIALS 3. CHARACTERISTICS
  • 111.
    ü Selecting peoplemost likely to succeed in a job Solution used throughout ü Accelerate onboarding the employee life-cycle ü Clone and retain top performers ü Target areas for development ü Identify and lead hi-potentials ü Enabling strategic workforce management and succession planning RETURN ON INVESTMENT (ROI) / BENEFITS
  • 112.
    1. How wellwill the worker “fit” the new job? Assess “The Total Person”
  • 113.
    2. Will theworker have the “skills” to perform the new job? oving in your ent currently m 3. How is tal organ ization?
  • 114.
    IDENTIFY YOUR TALENT 5 GAPS & STRATEGY TO CLOSE THEM
  • 115.
    STRATEGIES TO CLOSE B TALENT GAPS 4 ’s
  • 116.
    STRATEGIES TO CLOSE B TALENT GAPS 4 ’s Build
  • 117.
    STRATEGIES TO CLOSE B TALENT GAPS 4 ’s Build Bounce
  • 118.
    STRATEGIES TO CLOSE B TALENT GAPS 4 ’s Build Buy Bounce
  • 119.
    STRATEGIES TO CLOSE B TALENT GAPS 4 ’s Build Buy Bounce Borrow
  • 120.
    6 Implement your
  • 121.
    3 key lessons thatwill help your Strategic Workforce Planning efforts Succeed!
  • 122.
    1. Secure top-levelexecutive sponsorship
  • 123.
    2. Don’t attempt to swallow the entire elephant at once
  • 124.
  • 125.
    Measure 7 metrics that matters
  • 126.
  • 127.
    1. RESULTS start with your TOP PERFORMERS
  • 128.
    1. RESULTS start with your TOP PERFORMERS 2. POTENTIALS
  • 129.
    1. RESULTS start with your TOP PERFORMERS 2. POTENTIALS 3. CHARACTERISTICS
  • 130.
  • 131.
  • 132.
    1 2 3 Establish where your Understand your labor Understand your business is going market future talent demand 4 5 6 Assess your current Identify your talent gaps and Implement your talent inventory strategies to close them strategies
  • 133.
    HEINTJIE SANTOS Assessment Solution Expert | Country Director, Singapore Connect with me Heintjie.Santos@profiles.com.sg THANK YOU > >
  • 134.
    Receive a ComplementaryCritical Job Study! Let us show you firsthand how our solutions can benefit your company. 1 2 3 Select a Critical Job! Assess Job Incumbents! Complementary Job Study! Report designed for Performance Model Sales & Business Development Exec. It’s as easy as, 1, 2, 3!
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    Critical Job Study! Identifieswhat is really required for success in any given job – in terms of: (1) Learning (2) Reasoning (3) Communication (4) Problem Solving (5) Behaviors (6) Occupational Interests
  • 136.
    A Clear Targetfor Success… ...against which people can be graphically and quantifiably compared, has implications for... § Selection § Development Report designed for Performance Model Sales & Business Development Exec. § Coaching § Management § Succession Planning Receive a Complementary Critical Job Study!
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    Contact Us helpmake your We can Strategic Workforce Planning a Profiles Assessment Asia (Pte.) Limited Success! An Authorized Strategic Business Partner of Profiles International 14 , Robinson Road, #08-01A, Far East Finance, Singapore 048545 Here to Get Started Click with a Free Trial and Consultation Email: info@profiles.com.sg Telephone: 65717031 No Upfront Investment, No Obligation, Fax: 63334636 100% Risk Free Website: www.profiles.com.sg CALL US +65 65717031 | EMAIL US info@profiles.com.sg Share , Connect and Follow Us www.profiles.com.sg www.profiles.com.sg ©2012 Profiles International, Inc. All rights reserved.