Emotional
  Intelligence
           Getting a clue
a presentation brought to you by:
                       Dr. Greg Stewart
Greg Stewart, PhD, LPC
                                             Greg holds a BA in Organizational Leadership and a
                                             PhD in Counseling. His dissertation was The
                                             Relationship of Emotional Intelligence with Job
                                             Satisfaction and Organizational Commitment. He
                                             is a certified Bar-On Eq-I administrator and is also
                                             certified with DDI (Development Dimensions
                                             International) in the building of competency
                                             models for organizations. He has deep insight into
              SVP                            problem-solving and employee motivation and is a
Enterprise Solutions Sales
                                             phenomenal speaker and blogger of management
                                             and leadership.



                                   ®
             imagine great people

                                                                                               1
www.profilesinternational.com
©2012 Profiles International, Inc. All rights reserved.
EI over IQ?
 • 34 percent of hiring managers said they are placing
   greater emphasis on emotional intelligence when
   hiring and promoting employees post-recession

 • 71 percent said they value emotional intelligence in
   an employee more than IQ

 • 59 percent of employers would not hire someone who
   has a high IQ but low EI

 • 75 percent are more likely to promote an employee
   with a high EI over one with a high IQ
2
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©2012 Profiles International, Inc. All rights reserved.
Gardner’s Multiple Intelligences

 •      Logical-Mathematical
 •      Visual-Spatial
 •      Bodily-Kinesthetic
 •      Linguistic
 •      Musical
 •      Intrapersonal
 •      Interpersonal



3
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©2012 Profiles International, Inc. All rights reserved.
Diverse Base of Marquee Customers

          Financial Services                     Retail & Consumer   Travel & Hospitality   Education & Government




              Technology                              Healthcare      Energy & Utilities      Business Services




    Customer Highlights
     •      11,000 + active customers
     •      Represented in nearly 130 countries

4
www.profilesinternational.com
©2012 Profiles International, Inc. All rights reserved.
Creating Value for Clients
    We support our clients through the full employee
    life-cycle, helping them identify the best people for their
    jobs and then developing them to their fullest potential.




5
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©2012 Profiles International, Inc. All rights reserved.
Talent Management 101


A Job                                                     Manager                Leader
  • PIP                                                   • Skill Expert         • Mission, Vision,
  • Well-placed                                           • Productivity Mgr       Values
  • IDP                                                   • Objectives / Goals   • Strategy
                                                                                 • Critical Thought




                                         EMOTIONAL INTELLIGENCE

6
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©2012 Profiles International, Inc. All rights reserved.
Emotional Intelligence: Goleman’s Model
  • Self-Awareness

  • Self-Management

  • Other’s Awareness

  • Other’s Management (Social Intelligence)


                                                           Graph By Slark
 7                                                         http://www.flickr.com/photos/slark/356609304/sizes/m/in/photostream/
 www.profilesinternational.com
 ©2012 Profiles International, Inc. All rights reserved.
Emotional Intelligence: Goleman’s Model
  • SELF-AWARENESS




 8
 www.profilesinternational.com
 ©2012 Profiles International, Inc. All rights reserved.
True, Objective Knowledge of Self
• Self-Regard:                                            • Self-Efficacy:
The ability to accept                                     One's belief in one's
one’s perceived positive                                  ability to succeed in
and negative aspects as                                   specific situations.
well as one’s limitations
and possibilities.




9
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©2012 Profiles International, Inc. All rights reserved.
                                                                          2
The Source of the Working Self



                                                          Resumé




                                            Competencies
                                                                   Attributes
                                              & Skills




10
www.profilesinternational.com
©2012 Profiles International, Inc. All rights reserved.
The Source of the Working Self



                                                          Resumé




                                            Competencies
                                                                   Attributes
                                              & Skills




11
www.profilesinternational.com
©2012 Profiles International, Inc. All rights reserved.
So, What’s the Issue?

 • There is WHAT we do, and then there is HOW we
   affect people when we do what we do.

 • In both the WHAT and the HOW, we all have
   strengths and weaknesses.

          – Are we aware of how to describe them?
          – Are we aware of their intensity?



12
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©2012 Profiles International, Inc. All rights reserved.
The Johari Window




13
www.profilesinternational.com
©2012 Profiles International, Inc. All rights reserved.
Just Tell It Like It Is?

 • No, because of the negative emotional impact.

 • The negative emotional impact is a direct result of
   either low EI on the speaker’s part or on the
   hearer’s part.

 • We can avoid “truth-telling” because of the impact
   on productivity and the organization overall.



14
www.profilesinternational.com
©2012 Profiles International, Inc. All rights reserved.
Organizational Keys To Build Self-Awareness


  • Peformance Management, not just Performance
    Evaluations

  • PROACTIVE teachability, not reactive

  • Objective, valid, individual assessments

  • 180 degree, or 360 degree evaluations



 15
 www.profilesinternational.com
 ©2012 Profiles International, Inc. All rights reserved.
EI over IQ?
 • 34 percent of hiring managers said they are placing
   greater emphasis on emotional intelligence when
   hiring and promoting employees post-recession

 • 71 percent said they value emotional intelligence in
   an employee more than IQ

 • 59 percent of employers would not hire someone who
   has a high IQ but low EI

 • 75 percent are more likely to promote an employee
   with a high EI over one with a high IQ
16
www.profilesinternational.com
©2012 Profiles International, Inc. All rights reserved.
Questions?
www.profilesinternational.com
©2012 Profiles International, Inc. All rights reserved.
Contact Us

           Profiles Assessment Asia (Pte.) Limited
                    An Authorized Strategic Business Partner of Profiles International


14 , Robinson Road, #08-01A, Far East Finance,
Singapore 048545
Email: info@profiles.com.sg
Telephone: 65717031
Fax: 63334636

Website: http://www.profiles.com.sg



                                                                     Share , Connect and Follow Us 


 Know your people..Grow your business

Getting a Clue : Emotional Intelligence

  • 1.
    Emotional Intelligence Getting a clue a presentation brought to you by: Dr. Greg Stewart
  • 2.
    Greg Stewart, PhD,LPC Greg holds a BA in Organizational Leadership and a PhD in Counseling. His dissertation was The Relationship of Emotional Intelligence with Job Satisfaction and Organizational Commitment. He is a certified Bar-On Eq-I administrator and is also certified with DDI (Development Dimensions International) in the building of competency models for organizations. He has deep insight into SVP problem-solving and employee motivation and is a Enterprise Solutions Sales phenomenal speaker and blogger of management and leadership. ® imagine great people 1 www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.
  • 3.
    EI over IQ? • 34 percent of hiring managers said they are placing greater emphasis on emotional intelligence when hiring and promoting employees post-recession • 71 percent said they value emotional intelligence in an employee more than IQ • 59 percent of employers would not hire someone who has a high IQ but low EI • 75 percent are more likely to promote an employee with a high EI over one with a high IQ 2 www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.
  • 4.
    Gardner’s Multiple Intelligences • Logical-Mathematical • Visual-Spatial • Bodily-Kinesthetic • Linguistic • Musical • Intrapersonal • Interpersonal 3 www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.
  • 5.
    Diverse Base ofMarquee Customers Financial Services Retail & Consumer Travel & Hospitality Education & Government Technology Healthcare Energy & Utilities Business Services Customer Highlights • 11,000 + active customers • Represented in nearly 130 countries 4 www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.
  • 6.
    Creating Value forClients We support our clients through the full employee life-cycle, helping them identify the best people for their jobs and then developing them to their fullest potential. 5 www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.
  • 7.
    Talent Management 101 AJob Manager Leader • PIP • Skill Expert • Mission, Vision, • Well-placed • Productivity Mgr Values • IDP • Objectives / Goals • Strategy • Critical Thought EMOTIONAL INTELLIGENCE 6 www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.
  • 8.
    Emotional Intelligence: Goleman’sModel • Self-Awareness • Self-Management • Other’s Awareness • Other’s Management (Social Intelligence) Graph By Slark 7 http://www.flickr.com/photos/slark/356609304/sizes/m/in/photostream/ www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.
  • 9.
    Emotional Intelligence: Goleman’sModel • SELF-AWARENESS 8 www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.
  • 10.
    True, Objective Knowledgeof Self • Self-Regard: • Self-Efficacy: The ability to accept One's belief in one's one’s perceived positive ability to succeed in and negative aspects as specific situations. well as one’s limitations and possibilities. 9 www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved. 2
  • 11.
    The Source ofthe Working Self Resumé Competencies Attributes & Skills 10 www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.
  • 12.
    The Source ofthe Working Self Resumé Competencies Attributes & Skills 11 www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.
  • 13.
    So, What’s theIssue? • There is WHAT we do, and then there is HOW we affect people when we do what we do. • In both the WHAT and the HOW, we all have strengths and weaknesses. – Are we aware of how to describe them? – Are we aware of their intensity? 12 www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.
  • 14.
    The Johari Window 13 www.profilesinternational.com ©2012Profiles International, Inc. All rights reserved.
  • 15.
    Just Tell ItLike It Is? • No, because of the negative emotional impact. • The negative emotional impact is a direct result of either low EI on the speaker’s part or on the hearer’s part. • We can avoid “truth-telling” because of the impact on productivity and the organization overall. 14 www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.
  • 16.
    Organizational Keys ToBuild Self-Awareness • Peformance Management, not just Performance Evaluations • PROACTIVE teachability, not reactive • Objective, valid, individual assessments • 180 degree, or 360 degree evaluations 15 www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.
  • 17.
    EI over IQ? • 34 percent of hiring managers said they are placing greater emphasis on emotional intelligence when hiring and promoting employees post-recession • 71 percent said they value emotional intelligence in an employee more than IQ • 59 percent of employers would not hire someone who has a high IQ but low EI • 75 percent are more likely to promote an employee with a high EI over one with a high IQ 16 www.profilesinternational.com ©2012 Profiles International, Inc. All rights reserved.
  • 18.
  • 19.
  • 20.
    Contact Us Profiles Assessment Asia (Pte.) Limited An Authorized Strategic Business Partner of Profiles International 14 , Robinson Road, #08-01A, Far East Finance, Singapore 048545 Email: info@profiles.com.sg Telephone: 65717031 Fax: 63334636 Website: http://www.profiles.com.sg Share , Connect and Follow Us Know your people..Grow your business