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Strategic Planning and
Controlling
MODULE 5
MODULE 5
The Company and
The Market
5.2 The Demand Curve
5.3 The Competitive Reaction
5.4 Segmentation
5.5 Product Quality
5.6 Product Life Cycles
5.7 Portfolio Models
5.8 Supply
5.9 Markets and Prices
5.1 The Market
Learning Objectives
• To develop a framework for analysing market demand.
• To analyse product life cycles.
• To show why prices vary.
• To assess the importance of product quality.
The MARKET
A market is a place where two parties can gather to
facilitate the exchange of goods and services. The parties
involved are usually buyers and sellers.
The market establishes the prices for goods and other services.
These rates are determined by supply and demand.
Supply is created by the sellers, while demand is generated by
buyers.
The MARKET
The DEMAND CURVE
a graphic representation of the relationship between
product price and the quantity of the product demanded.
If the quantity changes by a large relative amount when price
is changed, the demand curve is said to be ‘elastic’,
if the quantity is not affected much by changes in price it is
said to be ‘inelastic’
The DEMAND CURVE
Revenue1 = P1 × Q1
Revenue2 = P2 × Q2
The Latin phrase ceteris
paribus means
"other things being equal."
It’s typically used to describe
an economic situation of cause
and effect while assuming that
all other factors stay the same.
Ceteris Paribus
Demand Factors
DETERMINANTS OF MARKET SIZE:
• Product life cycle
• Business cycle
• Exogenous shocks
• GNP elasticity
• Exchange rates
DETERMINANTS OF MARKET SHARE:
• Price
• Marketing
Demand Curve and Revenue & Market Share
The Competitive Reaction
The attempt to predict competitive reaction presents
many dilemmas, and the important point is to be aware
that such dilemmas exist, rather than attempt to
prescribe complex gaming rules.
Price setting can be used as a competitive tool and short
term revenue flows may be sacrificed in the pursuit of
wider strategic objectives.
The Competitive Reaction
A well known example is the ‘zero sum game’, where any
gain made by one party is at the expense of the other.
Game Theory
The Competitive Reaction
The Kinked Demand Curve
The idea of a sharp reduction in demand resulting from a price increase, and very
little increase in demand resulting from a price reduction.
The Competitive Reaction
Competitive Pricing
Price Leadership: the dominant firm in the industry announces its
price changes before all other firms, which then match the leader’s
price.
Limit Pricing: this is an attempt by a firm to erect an entry barrier by
charging a low price in order to deter entry.
Predatory Pricing: in this case a firm sets a price with the objective
of driving new entrants or existing firms out of business.
Segmentation
Segmentation allows a seller to closely tailor
his product to the needs, desires, uses and
paying ability of customers.
It allows sellers to concentrate on their
resources, money, time and effort on a
profitable market, which will grow in numbers,
usage and value.
Segmentation
Pricing in Segments
Price segmentation involves charging different prices to different
customers for a product or service that is the same or similar.
TIME OF PURCHASE LOCATION
Product Quality
Five approach to quality
Product Quality
Dimensions of Quality
performance
features
reliability
durability
overall perceived
quality
conformance
serviceability
aesthetics
Product Quality
Quality and Strategy
Managers must learn to think carefully about how their approach to quality
changes as a product moves from design to market, and they must devise
ways to cultivate these multiple perspectives. Attention must be focused on the
separate dimensions of quality; markets must be closely examined for any
untapped quality niches; and the organisation must be tailored to support the
desired focus.
Once these approaches have been adopted, cost savings, market share gains,
and profitability improvements can hardly be far behind.
Product Life Cycles
Product Life Cycles
INTRODUCTION
the product is
invented and
introduced to the
market; it can take
some time for
information about
the product to be
disseminated
GROWTH
the product
becomes
increasingly well
known, markets are
penetrated and it
possibly replaces
other products
MATURITY
all markets are
exploited and there
is no further
increase in sales
DECLINE
the product is
superseded by
technological
progress, or
substitutes
appear
Portfolio Models
The BCG Relative Share Growth Matrix
A BCG matrix helps businesses
analyze both the current and
future competitive landscape of
their industry, and then plan
accordingly.
Supply
The supply curve for an industry shows the amount
which companies in total would be willing to sell at different prices, holding
other factors constant. The position and shape of the supply curve depends
on production costs
Supply
Shifting the Industry Supply Curve
The leftward shift in the supply curve caused by an increase in the price of oil.
A shift to the right would occur if the opposite happened, i.e. if the price of oil fell.
Markets and Prices
The interaction of demand and supply
produces prices, which serve as signals to seller and buyers.
REFERENCES
Book
• Scott, A. (2003) Strategic Planning
Web page
• https://www.investopedia.com/terms/m/market.asp
• economictimes.indiatimes.com/definition/segmentation
• https://blog.pricebeam.com/
• http://bancothethanhcong.com/topic/introduction-to-quality
• https://www.businessnewsdaily.com/5693-bcg-matrix.html
Video
• https://www.youtube.com/watch?v=fccVLVEnjLw (slide 6)
• https://www.youtube.com/watch?v=27scYCyhd5o (slide 14)
Thank you

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Strategic Planning: The Company and The Market

  • 2. MODULE 5 The Company and The Market 5.2 The Demand Curve 5.3 The Competitive Reaction 5.4 Segmentation 5.5 Product Quality 5.6 Product Life Cycles 5.7 Portfolio Models 5.8 Supply 5.9 Markets and Prices 5.1 The Market
  • 3. Learning Objectives • To develop a framework for analysing market demand. • To analyse product life cycles. • To show why prices vary. • To assess the importance of product quality.
  • 4. The MARKET A market is a place where two parties can gather to facilitate the exchange of goods and services. The parties involved are usually buyers and sellers.
  • 5. The market establishes the prices for goods and other services. These rates are determined by supply and demand. Supply is created by the sellers, while demand is generated by buyers. The MARKET
  • 6. The DEMAND CURVE a graphic representation of the relationship between product price and the quantity of the product demanded.
  • 7. If the quantity changes by a large relative amount when price is changed, the demand curve is said to be ‘elastic’, if the quantity is not affected much by changes in price it is said to be ‘inelastic’ The DEMAND CURVE Revenue1 = P1 × Q1 Revenue2 = P2 × Q2
  • 8. The Latin phrase ceteris paribus means "other things being equal." It’s typically used to describe an economic situation of cause and effect while assuming that all other factors stay the same. Ceteris Paribus
  • 9. Demand Factors DETERMINANTS OF MARKET SIZE: • Product life cycle • Business cycle • Exogenous shocks • GNP elasticity • Exchange rates DETERMINANTS OF MARKET SHARE: • Price • Marketing
  • 10. Demand Curve and Revenue & Market Share
  • 11. The Competitive Reaction The attempt to predict competitive reaction presents many dilemmas, and the important point is to be aware that such dilemmas exist, rather than attempt to prescribe complex gaming rules. Price setting can be used as a competitive tool and short term revenue flows may be sacrificed in the pursuit of wider strategic objectives.
  • 12. The Competitive Reaction A well known example is the ‘zero sum game’, where any gain made by one party is at the expense of the other. Game Theory
  • 13. The Competitive Reaction The Kinked Demand Curve The idea of a sharp reduction in demand resulting from a price increase, and very little increase in demand resulting from a price reduction.
  • 14. The Competitive Reaction Competitive Pricing Price Leadership: the dominant firm in the industry announces its price changes before all other firms, which then match the leader’s price. Limit Pricing: this is an attempt by a firm to erect an entry barrier by charging a low price in order to deter entry. Predatory Pricing: in this case a firm sets a price with the objective of driving new entrants or existing firms out of business.
  • 15. Segmentation Segmentation allows a seller to closely tailor his product to the needs, desires, uses and paying ability of customers. It allows sellers to concentrate on their resources, money, time and effort on a profitable market, which will grow in numbers, usage and value.
  • 16. Segmentation Pricing in Segments Price segmentation involves charging different prices to different customers for a product or service that is the same or similar. TIME OF PURCHASE LOCATION
  • 18. Product Quality Dimensions of Quality performance features reliability durability overall perceived quality conformance serviceability aesthetics
  • 19. Product Quality Quality and Strategy Managers must learn to think carefully about how their approach to quality changes as a product moves from design to market, and they must devise ways to cultivate these multiple perspectives. Attention must be focused on the separate dimensions of quality; markets must be closely examined for any untapped quality niches; and the organisation must be tailored to support the desired focus. Once these approaches have been adopted, cost savings, market share gains, and profitability improvements can hardly be far behind.
  • 21. Product Life Cycles INTRODUCTION the product is invented and introduced to the market; it can take some time for information about the product to be disseminated GROWTH the product becomes increasingly well known, markets are penetrated and it possibly replaces other products MATURITY all markets are exploited and there is no further increase in sales DECLINE the product is superseded by technological progress, or substitutes appear
  • 22. Portfolio Models The BCG Relative Share Growth Matrix A BCG matrix helps businesses analyze both the current and future competitive landscape of their industry, and then plan accordingly.
  • 23. Supply The supply curve for an industry shows the amount which companies in total would be willing to sell at different prices, holding other factors constant. The position and shape of the supply curve depends on production costs
  • 24. Supply Shifting the Industry Supply Curve The leftward shift in the supply curve caused by an increase in the price of oil. A shift to the right would occur if the opposite happened, i.e. if the price of oil fell.
  • 25. Markets and Prices The interaction of demand and supply produces prices, which serve as signals to seller and buyers.
  • 26. REFERENCES Book • Scott, A. (2003) Strategic Planning Web page • https://www.investopedia.com/terms/m/market.asp • economictimes.indiatimes.com/definition/segmentation • https://blog.pricebeam.com/ • http://bancothethanhcong.com/topic/introduction-to-quality • https://www.businessnewsdaily.com/5693-bcg-matrix.html Video • https://www.youtube.com/watch?v=fccVLVEnjLw (slide 6) • https://www.youtube.com/watch?v=27scYCyhd5o (slide 14)