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Strategic Management of Technology
Relating to challenges in tough economic times

                                   M van der Leek
                                      Version 1.0
Technology is becoming more complex to manage

•        Technology evolutions are moving through shorter cycles

•        Economic cycles are putting pressure on available resources

•        Skills shortage are adding to your frustrations




                                                                                                                        For Discussion
•        Ever-changing Business strategies are moving the goal-posts

•        Technology acquisition is proving to be more complex




                 Business demands are growing while technology budgets are ‘stagnant’.




21 May 2009                                                           Mobyl Business Systems Copyright 2009   Page: 2
You are looking for the ability to integrate technology
successfully
•        Business demands are asking you to do more with less

•        Technology Strategy and Planning is more about implementation than development

•        Architecture is required to propose and establish feasible boundaries




                                                                                                                          For Discussion
•        Solution Design must be able to operate within those boundaries

•        An integration role will have to oversee the solution moving into production




              You need a solid capability that understands Business as well as Technology.




21 May 2009                                                             Mobyl Business Systems Copyright 2009   Page: 3
Strategic approaches to prepare for and capitalize on
future market conditions
                                                          Approaches
                                         Reactive/Follower               Proactive/Leader



                     Rapid
                                             Rushing to catch up to         Aggressively altering
                     Exponential           keep from being swamped        strategy to make waves
                     Change                      by the waves                 and drive change




                                                                                                                                              For Discussion
              Future
              Market
              Conditions
                                                                          Anticipating change and
                      Gradual             Revising strategy (hopefully   initiating strategic actions
                      Evolutionary        in time) to catch the waves      to ride the crest of the
                                                                                    waves
                      Change




                                   Where is the focus right now for you?




21 May 2009                                                                                 Mobyl Business Systems Copyright 2009   Page: 4
Our Market Position
                                                      Approaches
                                     Niche Innovation               Design Specific


                                      Broad industries, multiple     Core industries, single
                    Collaborative        countries with niche          countries with deep
                    Design &             innovation focus I.e.        innovation focus I.e.
                    Implementation      Innovation Consulting              Technology
                                               Services                 Commercialisation




                                                                                                                                        For Discussion
                                                                            Services


              Core Focus

                                                                       Multiple industries,
                                      Single industries, multiple
                     Advisory                                        multiple countries with
                                        Countries with general
                                                                    specific innovation focus
                     Research &          innovation focus I.e.
                                                                    I.e. Strategic Consulting
                                           Financial Services
                     Development                                             Services




               We differentiate on industry focus and technology commercialisation.




21 May 2009                                                                           Mobyl Business Systems Copyright 2009   Page: 5
Our Operating Model: From Strategy to Implementation

                                  Business Systems Architect
High


                                                                                     Vendors and
 Program and Design Influence




                                                                                      Suppliers
                                                                     New Business
                                                                     Development
                                                                      and System                                                                         Work with developers
                                                                       Renewal                                                                           to deliver a complete                                            Value-add
                                                                                                                                                         products, processes




                                                                                                                                                                                                                                                For Discussion
                                                                                                                                                         and systems


                                                               Architecture
                                                                                                                                         Integration                              Products,
                                                                                                                                            Team                                 Process and
                                                                                                                                                                                   Systems



                                                                        System
                                Domain Specific Knowledge                                                                          Internal integration Team in collaboration




                                                                                                                                                                                        Milestone 2: End-of-Involvement
                                                                        Analysts




                                                                                                   Milestone1: Seamless handover
                                                                                                                                   with Mobyl leadership investigates, selects
                                                                                                                                   and refines the options making extensive use
                                                                                                                                   of subject matter experts in both business
                                                                                                                                   technology
                                                                               Program and
                                                                                 Project
                                                                               Management




Low                                   Strategy                                      Design                                                              Integration




                                                                                                                                                  Source: Mobyl Operating Model



21 May 2009                                                                                                                                            Mobyl Business Systems Copyright 2009                                          Page: 6
Our Engagement
                                                            Approaches
                                        Deliverable Based               Outcome Based



                     Short Term
                                         Per project fixed cost clear          3-6 month
                     (Project Focus)         milestones with key        Project @ R650 – R500/h
                                                 deliverables




                                                                                                                                          For Discussion
              Duration


                     Long Term                   12 month                 >12 month contract
                                             Contract @ R450/h          @ permanent staff rates
                     (Contract Focus)




              We offer a flexible engagement model per project or performance based.




21 May 2009                                                                             Mobyl Business Systems Copyright 2009   Page: 7
We offer an integrated process of strategically aligned
business systems architecting and realisation
•        We establish a renewed focus on the value of strategy through a process of
         contextualisation and positioning

•        We enable the realisation of architected (established technology boundaries) solutions
         through a design process and overseeing implementation or integration




                                                                                                                          For Discussion
•        We ensure an established (win-win) relationship between business and IT through a
         process of conflict resolution and negotiation




              Our core competency is our integrated approach to technology commercialisation.




21 May 2009                                                             Mobyl Business Systems Copyright 2009   Page: 8
Be the preferred technology solution or platform provider to
your Business
•        Know your competitive position

•        Define service levels with Vendors and Suppliers

•        Clear strategy and tactics backed by performance measures




                                                                                                                        For Discussion
•        Drive solutions within a highly visible strategic and architectural framework

•        Mutually agreed solutions followed by a strong implementation focus




                         Manage the expectations of the Business from day 1.




21 May 2009                                                           Mobyl Business Systems Copyright 2009   Page: 9

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Strategic Mgmt Of Techn In Tough Times V1.0

  • 1. Strategic Management of Technology Relating to challenges in tough economic times M van der Leek Version 1.0
  • 2. Technology is becoming more complex to manage • Technology evolutions are moving through shorter cycles • Economic cycles are putting pressure on available resources • Skills shortage are adding to your frustrations For Discussion • Ever-changing Business strategies are moving the goal-posts • Technology acquisition is proving to be more complex Business demands are growing while technology budgets are ‘stagnant’. 21 May 2009 Mobyl Business Systems Copyright 2009 Page: 2
  • 3. You are looking for the ability to integrate technology successfully • Business demands are asking you to do more with less • Technology Strategy and Planning is more about implementation than development • Architecture is required to propose and establish feasible boundaries For Discussion • Solution Design must be able to operate within those boundaries • An integration role will have to oversee the solution moving into production You need a solid capability that understands Business as well as Technology. 21 May 2009 Mobyl Business Systems Copyright 2009 Page: 3
  • 4. Strategic approaches to prepare for and capitalize on future market conditions Approaches Reactive/Follower Proactive/Leader Rapid Rushing to catch up to Aggressively altering Exponential keep from being swamped strategy to make waves Change by the waves and drive change For Discussion Future Market Conditions Anticipating change and Gradual Revising strategy (hopefully initiating strategic actions Evolutionary in time) to catch the waves to ride the crest of the waves Change Where is the focus right now for you? 21 May 2009 Mobyl Business Systems Copyright 2009 Page: 4
  • 5. Our Market Position Approaches Niche Innovation Design Specific Broad industries, multiple Core industries, single Collaborative countries with niche countries with deep Design & innovation focus I.e. innovation focus I.e. Implementation Innovation Consulting Technology Services Commercialisation For Discussion Services Core Focus Multiple industries, Single industries, multiple Advisory multiple countries with Countries with general specific innovation focus Research & innovation focus I.e. I.e. Strategic Consulting Financial Services Development Services We differentiate on industry focus and technology commercialisation. 21 May 2009 Mobyl Business Systems Copyright 2009 Page: 5
  • 6. Our Operating Model: From Strategy to Implementation Business Systems Architect High Vendors and Program and Design Influence Suppliers New Business Development and System Work with developers Renewal to deliver a complete Value-add products, processes For Discussion and systems Architecture Integration Products, Team Process and Systems System Domain Specific Knowledge Internal integration Team in collaboration Milestone 2: End-of-Involvement Analysts Milestone1: Seamless handover with Mobyl leadership investigates, selects and refines the options making extensive use of subject matter experts in both business technology Program and Project Management Low Strategy Design Integration Source: Mobyl Operating Model 21 May 2009 Mobyl Business Systems Copyright 2009 Page: 6
  • 7. Our Engagement Approaches Deliverable Based Outcome Based Short Term Per project fixed cost clear 3-6 month (Project Focus) milestones with key Project @ R650 – R500/h deliverables For Discussion Duration Long Term 12 month >12 month contract Contract @ R450/h @ permanent staff rates (Contract Focus) We offer a flexible engagement model per project or performance based. 21 May 2009 Mobyl Business Systems Copyright 2009 Page: 7
  • 8. We offer an integrated process of strategically aligned business systems architecting and realisation • We establish a renewed focus on the value of strategy through a process of contextualisation and positioning • We enable the realisation of architected (established technology boundaries) solutions through a design process and overseeing implementation or integration For Discussion • We ensure an established (win-win) relationship between business and IT through a process of conflict resolution and negotiation Our core competency is our integrated approach to technology commercialisation. 21 May 2009 Mobyl Business Systems Copyright 2009 Page: 8
  • 9. Be the preferred technology solution or platform provider to your Business • Know your competitive position • Define service levels with Vendors and Suppliers • Clear strategy and tactics backed by performance measures For Discussion • Drive solutions within a highly visible strategic and architectural framework • Mutually agreed solutions followed by a strong implementation focus Manage the expectations of the Business from day 1. 21 May 2009 Mobyl Business Systems Copyright 2009 Page: 9