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Fred R. David
Prentice Hall
Ch.3-1
Chapter 3
The External Assessment
Strategic Management:
Concepts and Cases. 9th edition
Fred R. David
PowerPoint Slides by
Anthony F. Chelte
Western New England College
Fred R. David
Prentice Hall
Ch.3-2
Chapter Outline
• The Nature of an External Audit
• The Industrial Organization View
• Economic Forces
• Social, Cultural, Demographic, and
Environmental Forces
Fred R. David
Prentice Hall
Ch.3-3
Chapter Outline
• Political, Governmental, and Legal
Forces
• Technological Forces
• Competitive Forces
Fred R. David
Prentice Hall
Ch.3-4
The External Assessment
Prediction is very difficult, especially
about the future.
-- Neils Bohr
Fred R. David
Prentice Hall
Ch.3-5
External Strategic Management Audit
Also called:
– Environmental scanning
– Industry analysis
Fred R. David
Prentice Hall
Ch.3-6
External Strategic Management Audit
External Audit:
– Identification and evaluation of trends and
events beyond control of single firm
• Increased foreign competition
• Populations shifts
• Aging society
• Information technology
• Computer revolution
The Industrial Organization
(I/O) View
• The Industrial Organization (I/O)
approach to competitive advantage
advocates that external (industry)
factors are more important than internal
factors in a firm achieving competitive
advantage.
Fred R. David
Prentice Hall
Ch.3-7
Fred R. David
Prentice Hall
Ch.3-8
Purpose:
– Development of Finite List:
• Opportunities
• Threats to be avoided
Nature of External Audit
Fred R. David
Prentice Hall
Ch.3-9
Five (5) broad categories:
1. Economic forces
2. Social, cultural, demographic, &
environmental forces
3. Political, governmental, and legal forces
4. Technological factors
5. Competitive forces
Key External Forces
Fred R. David
Prentice Hall
Ch.3-10
Relationships Between Key External Forces
and an Organization
Key
External
Forces
Competitors
Suppliers
Distributors
Creditors
Customers
Employees
Communities
Managers
Stockholders
Labor Unions
Special Interest Groups
Products
Services
Opportunities
&
Threats
Fred R. David
Prentice Hall
Ch.3-11
Performing an External Audit
Gather competitive intelligence on factors:
– Social
– Cultural
– Demographic
– Environmental
– Economic
– Political, legal, governmental
– technological
Fred R. David
Prentice Hall
Ch.3-12
Performing an External Audit
Key factors:
– Vary over time
– Vary by industry
Fred R. David
Prentice Hall
Ch.3-13
Performing an External Audit
Variables include:
– Market share
– Breadth of competing products
– World economies
– Foreign affiliates
– Proprietary account advantages
– Price competitiveness
– Technological advancements
– Interest rates
– Pollution abatement
Fred R. David
Prentice Hall
Ch.3-14
Economic Forces
Monitor Key Economic Variables:
 Availability of credit
 Level of disposable income
 Interest rates
 Inflation rates
 Money market rates
 Federal government budget deficits
 Gross domestic product trend
 Consumption patterns
Fred R. David
Prentice Hall
Ch.3-15
Monitor Key Economic Variables:
• Unemployment trends
• Worker productivity levels
• Value of the dollar in world markets
• Stock market trends
• Foreign countries’ economic conditions
• Import/export factors
• Demand shifts for goods/services
• Income differences by region/customer
•
Fred R. David
Prentice Hall
Ch.3-16
Monitor Key Economic Variables:
• Price fluctuations
• Exportation of labor & capital
• Monetary policies
• Fiscal policies
• Tax rates
• ECC policies
• OPEC policies
• LDC policies
Fred R. David
Prentice Hall
Ch.3-17
Social, Cultural, Demographic &
Environmental Forces
Major impact on:
– Products
– Services
– Markets
– customers
Fred R. David
Prentice Hall
Ch.3-18
Social, Cultural, Demographic &
Environmental Forces
• World population > 6 billion
• U.S. population < 300 million
• Great potential for domestic production
expansion to other markets
• Domestic only is a risky strategy
Fred R. David
Prentice Hall
Ch.3-19
Social, Cultural, Demographic &
Environmental Forces
Trends for the 2000’s –
– More educated consumers
– Population aging
– Minorities more influential
– Local rather than federal solutions
– Fixation with youth decreasing
– Hispanics increase to 15% by 2021
– African Americans increase to 14% by 2021
Fred R. David
Prentice Hall
Ch.3-20
Social, Cultural, Demographic &
Environmental Forces
Key variables –
• Childbearing rates
• Number of special-interest groups
• Number of marriages
• Number of divorces
• Number of births
• Number of deaths
• Immigration & emigration rates
Fred R. David
Prentice Hall
Ch.3-21
Monitor Key Variables
• Life expectancy rates
• Per capita income
• Attitudes toward business
• Average disposable income
• Buying habits
• Ethical concerns
• Attitudes toward saving
Fred R. David
Prentice Hall
Ch.3-22
Monitor Key Variables
• Racial equality
• Average level of education
• Government regulation
• Attitudes toward customer service
• Attitudes toward product quality
• Energy conservation
• Social responsibility
Fred R. David
Prentice Hall
Ch.3-23
Monitor Key Variables
• Value placed on leisure time
• Recycling
• Waste management
• Air & water pollution
• Ozone depletion
• Endangered species
Fred R. David
Prentice Hall
Ch.3-24
Political, Govt., & Legal Forces
Government Regulation
• Key opportunities & key threats
• Antitrust legislation (Microsoft)
• Tax rates
• Lobbying efforts
• Patent laws
Fred R. David
Prentice Hall
Ch.3-25
Political, Govt., & Legal Forces
Increasing Global Interdependence
• Impact of political variables
– Formulation of Strategies
– Implementation of Strategies
Fred R. David
Prentice Hall
Ch.3-26
Political, Govt., & Legal Forces
Increasing Global Interdependence
• Strategists in a global economy
• Forecast political climates
• Legalistic skills
• Diverse world cultures
Fred R. David
Prentice Hall
Ch.3-27
Political, Govt., & Legal Forces
Globalization of Industry
• Worldwide trend toward similar
consumption patterns
• Global buyers & sellers
• E-commerce
• Instant transmission of money &
information across continents
Fred R. David
Prentice Hall
Ch.3-28
Political, Govt., & Legal Forces
Key Political, govt., & legal variables:
• Government regulation/deregulation
• Tax law changes
• Special tariffs
• Political Action Committees (PACs)
• Voter participation rates
• Number of patents
• Changes in patent laws
Fred R. David
Prentice Hall
Ch.3-29
Technological Forces
Internet changes the nature of opportunities and
threats --
• Alters life cycle of products
• Increases speed of distribution
• Creates new products and services
• Eases limitations of geographic markets
• Alters economies of scale
• Changes entry barriers
Fred R. David
Prentice Hall
Ch.3-30
Technological Forces
Capitalizing on Information Technology (IT)
• Chief Information Officer (CIO)
• Chief Technology Officer (CTO)
Fred R. David
Prentice Hall
Ch.3-31
Technological Forces
Technology-based issues
– Underlie nearly every strategic decision
Strategy and Future Forecast
• Linear regression is based on the
assumption that the future will be just
like the past.
Fred R. David
Prentice Hall
Ch.3-32
Fred R. David
Prentice Hall
Ch.3-33
Competitive Forces
Collection and evaluation of information on
competitors is essential for successful
strategy formulation
Fred R. David
Prentice Hall
Ch.3-34
Competitive Forces
Competition in virtually all industries can be
described as intense.
Fred R. David
Prentice Hall
Ch.3-35
Competitive Forces
Identifying rival firms
• Strengths
• Weaknesses
• Capabilities
• Opportunities
• Threats
• Objectives
• Strategies
Fred R. David
Prentice Hall
Ch.3-36
Competitive Forces
Key Questions About Competitors:
• Their strengths
• Their weaknesses
• Their objectives and strategies
• Their responses to all external variables
(e.g. social, political, demographic, etc.)
• Their vulnerability to our alternative
strategies
Fred R. David
Prentice Hall
Ch.3-37
Competitive Forces
Key Questions About Competitors:
• Our vulnerability to successful strategic
counterattack
• Our product and service positioning relative
to competitors
• Entry and exit of firms in the industry
• Key factors for our current position in
industry
Fred R. David
Prentice Hall
Ch.3-38
Competitive Forces
Key Questions About Competitors:
• Sales and profit rankings of competitors
over time
• Nature of supplier and distributor
relationships
• The threat of substitute products or
services
Fred R. David
Prentice Hall
Ch.3-39
Competitive Forces
Sources of Corporate Information:
• Moody’s Manuals
• Standard Corporation Descriptions
• Value Line Investment Surveys
• Dun’s Business Rankings
• Standard & Poor’s Industry Surveys
• Industry Week
• Forbes, Fortune, Business Week
Fred R. David
Prentice Hall
Ch.3-40
Competitive Forces
Competitive Intelligence Programs:
• Systematic and ethical process for
gathering and analyzing information
about the competition’s activities
and general business trends to
further a business’ own goals.
Fred R. David
Prentice Hall
Ch.3-41
Competitive Analysis: Porter’s Five-
Forces Model
Potential development
of substitute products
Rivalry among
competing firms
Bargaining power
of suppliers
Potential entry of new
competitors
Bargaining power
of consumers

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Strategic Management Slides - Chapter 3 "the External Assessment"

  • 1. Fred R. David Prentice Hall Ch.3-1 Chapter 3 The External Assessment Strategic Management: Concepts and Cases. 9th edition Fred R. David PowerPoint Slides by Anthony F. Chelte Western New England College
  • 2. Fred R. David Prentice Hall Ch.3-2 Chapter Outline • The Nature of an External Audit • The Industrial Organization View • Economic Forces • Social, Cultural, Demographic, and Environmental Forces
  • 3. Fred R. David Prentice Hall Ch.3-3 Chapter Outline • Political, Governmental, and Legal Forces • Technological Forces • Competitive Forces
  • 4. Fred R. David Prentice Hall Ch.3-4 The External Assessment Prediction is very difficult, especially about the future. -- Neils Bohr
  • 5. Fred R. David Prentice Hall Ch.3-5 External Strategic Management Audit Also called: – Environmental scanning – Industry analysis
  • 6. Fred R. David Prentice Hall Ch.3-6 External Strategic Management Audit External Audit: – Identification and evaluation of trends and events beyond control of single firm • Increased foreign competition • Populations shifts • Aging society • Information technology • Computer revolution
  • 7. The Industrial Organization (I/O) View • The Industrial Organization (I/O) approach to competitive advantage advocates that external (industry) factors are more important than internal factors in a firm achieving competitive advantage. Fred R. David Prentice Hall Ch.3-7
  • 8. Fred R. David Prentice Hall Ch.3-8 Purpose: – Development of Finite List: • Opportunities • Threats to be avoided Nature of External Audit
  • 9. Fred R. David Prentice Hall Ch.3-9 Five (5) broad categories: 1. Economic forces 2. Social, cultural, demographic, & environmental forces 3. Political, governmental, and legal forces 4. Technological factors 5. Competitive forces Key External Forces
  • 10. Fred R. David Prentice Hall Ch.3-10 Relationships Between Key External Forces and an Organization Key External Forces Competitors Suppliers Distributors Creditors Customers Employees Communities Managers Stockholders Labor Unions Special Interest Groups Products Services Opportunities & Threats
  • 11. Fred R. David Prentice Hall Ch.3-11 Performing an External Audit Gather competitive intelligence on factors: – Social – Cultural – Demographic – Environmental – Economic – Political, legal, governmental – technological
  • 12. Fred R. David Prentice Hall Ch.3-12 Performing an External Audit Key factors: – Vary over time – Vary by industry
  • 13. Fred R. David Prentice Hall Ch.3-13 Performing an External Audit Variables include: – Market share – Breadth of competing products – World economies – Foreign affiliates – Proprietary account advantages – Price competitiveness – Technological advancements – Interest rates – Pollution abatement
  • 14. Fred R. David Prentice Hall Ch.3-14 Economic Forces Monitor Key Economic Variables:  Availability of credit  Level of disposable income  Interest rates  Inflation rates  Money market rates  Federal government budget deficits  Gross domestic product trend  Consumption patterns
  • 15. Fred R. David Prentice Hall Ch.3-15 Monitor Key Economic Variables: • Unemployment trends • Worker productivity levels • Value of the dollar in world markets • Stock market trends • Foreign countries’ economic conditions • Import/export factors • Demand shifts for goods/services • Income differences by region/customer •
  • 16. Fred R. David Prentice Hall Ch.3-16 Monitor Key Economic Variables: • Price fluctuations • Exportation of labor & capital • Monetary policies • Fiscal policies • Tax rates • ECC policies • OPEC policies • LDC policies
  • 17. Fred R. David Prentice Hall Ch.3-17 Social, Cultural, Demographic & Environmental Forces Major impact on: – Products – Services – Markets – customers
  • 18. Fred R. David Prentice Hall Ch.3-18 Social, Cultural, Demographic & Environmental Forces • World population > 6 billion • U.S. population < 300 million • Great potential for domestic production expansion to other markets • Domestic only is a risky strategy
  • 19. Fred R. David Prentice Hall Ch.3-19 Social, Cultural, Demographic & Environmental Forces Trends for the 2000’s – – More educated consumers – Population aging – Minorities more influential – Local rather than federal solutions – Fixation with youth decreasing – Hispanics increase to 15% by 2021 – African Americans increase to 14% by 2021
  • 20. Fred R. David Prentice Hall Ch.3-20 Social, Cultural, Demographic & Environmental Forces Key variables – • Childbearing rates • Number of special-interest groups • Number of marriages • Number of divorces • Number of births • Number of deaths • Immigration & emigration rates
  • 21. Fred R. David Prentice Hall Ch.3-21 Monitor Key Variables • Life expectancy rates • Per capita income • Attitudes toward business • Average disposable income • Buying habits • Ethical concerns • Attitudes toward saving
  • 22. Fred R. David Prentice Hall Ch.3-22 Monitor Key Variables • Racial equality • Average level of education • Government regulation • Attitudes toward customer service • Attitudes toward product quality • Energy conservation • Social responsibility
  • 23. Fred R. David Prentice Hall Ch.3-23 Monitor Key Variables • Value placed on leisure time • Recycling • Waste management • Air & water pollution • Ozone depletion • Endangered species
  • 24. Fred R. David Prentice Hall Ch.3-24 Political, Govt., & Legal Forces Government Regulation • Key opportunities & key threats • Antitrust legislation (Microsoft) • Tax rates • Lobbying efforts • Patent laws
  • 25. Fred R. David Prentice Hall Ch.3-25 Political, Govt., & Legal Forces Increasing Global Interdependence • Impact of political variables – Formulation of Strategies – Implementation of Strategies
  • 26. Fred R. David Prentice Hall Ch.3-26 Political, Govt., & Legal Forces Increasing Global Interdependence • Strategists in a global economy • Forecast political climates • Legalistic skills • Diverse world cultures
  • 27. Fred R. David Prentice Hall Ch.3-27 Political, Govt., & Legal Forces Globalization of Industry • Worldwide trend toward similar consumption patterns • Global buyers & sellers • E-commerce • Instant transmission of money & information across continents
  • 28. Fred R. David Prentice Hall Ch.3-28 Political, Govt., & Legal Forces Key Political, govt., & legal variables: • Government regulation/deregulation • Tax law changes • Special tariffs • Political Action Committees (PACs) • Voter participation rates • Number of patents • Changes in patent laws
  • 29. Fred R. David Prentice Hall Ch.3-29 Technological Forces Internet changes the nature of opportunities and threats -- • Alters life cycle of products • Increases speed of distribution • Creates new products and services • Eases limitations of geographic markets • Alters economies of scale • Changes entry barriers
  • 30. Fred R. David Prentice Hall Ch.3-30 Technological Forces Capitalizing on Information Technology (IT) • Chief Information Officer (CIO) • Chief Technology Officer (CTO)
  • 31. Fred R. David Prentice Hall Ch.3-31 Technological Forces Technology-based issues – Underlie nearly every strategic decision
  • 32. Strategy and Future Forecast • Linear regression is based on the assumption that the future will be just like the past. Fred R. David Prentice Hall Ch.3-32
  • 33. Fred R. David Prentice Hall Ch.3-33 Competitive Forces Collection and evaluation of information on competitors is essential for successful strategy formulation
  • 34. Fred R. David Prentice Hall Ch.3-34 Competitive Forces Competition in virtually all industries can be described as intense.
  • 35. Fred R. David Prentice Hall Ch.3-35 Competitive Forces Identifying rival firms • Strengths • Weaknesses • Capabilities • Opportunities • Threats • Objectives • Strategies
  • 36. Fred R. David Prentice Hall Ch.3-36 Competitive Forces Key Questions About Competitors: • Their strengths • Their weaknesses • Their objectives and strategies • Their responses to all external variables (e.g. social, political, demographic, etc.) • Their vulnerability to our alternative strategies
  • 37. Fred R. David Prentice Hall Ch.3-37 Competitive Forces Key Questions About Competitors: • Our vulnerability to successful strategic counterattack • Our product and service positioning relative to competitors • Entry and exit of firms in the industry • Key factors for our current position in industry
  • 38. Fred R. David Prentice Hall Ch.3-38 Competitive Forces Key Questions About Competitors: • Sales and profit rankings of competitors over time • Nature of supplier and distributor relationships • The threat of substitute products or services
  • 39. Fred R. David Prentice Hall Ch.3-39 Competitive Forces Sources of Corporate Information: • Moody’s Manuals • Standard Corporation Descriptions • Value Line Investment Surveys • Dun’s Business Rankings • Standard & Poor’s Industry Surveys • Industry Week • Forbes, Fortune, Business Week
  • 40. Fred R. David Prentice Hall Ch.3-40 Competitive Forces Competitive Intelligence Programs: • Systematic and ethical process for gathering and analyzing information about the competition’s activities and general business trends to further a business’ own goals.
  • 41. Fred R. David Prentice Hall Ch.3-41 Competitive Analysis: Porter’s Five- Forces Model Potential development of substitute products Rivalry among competing firms Bargaining power of suppliers Potential entry of new competitors Bargaining power of consumers