1. Ch 3 -1
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Chapter 3
The External Assessment
Strategic
Management:
Concepts & Cases
11th Edition
Fred David
2. Ch 3 -2
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Identify & Evaluate factors beyond
the control of a single firm
– Increased foreign competition
– Population shifts
– Information technology
External Strategic
Management Audit
3. Ch 3 -3
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Competitors
Suppliers
Distributors
Creditors
Customers
Employees
Communities
Managers
Stockholders
Labor Unions
Special Interest Groups
Products
Services
Key
External
Forces
Opportunities
&
Threats
Key External Forces & the Organization
5. Ch 3 -5
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Economies of Scale
Industry Properties
Barriers to market entry
Product differentiation
Level of competitiveness
I/O Perspective Firm Performance
6. Ch 3 -6
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Social, Cultural, Demographic
& Environmental Forces
U.S. Facts
•Aging population
•Less Caucasian
•Widening gap between rich & poor
•2025 = 18.5% population >65 years
•2075 = no ethnic or racial majority
7. Ch 3 -7
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Key Social, Cultural, Demographic &
Environmental Variables
Number of marriages & divorces
Number of special interest groups
Number of births & deaths
Immigration & emigration rates
Childbearing rates
8. Ch 3 -8
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Political, Government & Legal
Forces
• Worldwide trend toward similar
consumption patterns
• Global buyers and sellers
• E-commerce
• Technology for instant currency transfers
Globalization of Industry
10. Ch 3 -10
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Competitive Forces
1. Market share matters
2. Understand what business you are in
3. Broke or not, fix it
4. Innovate or evaporate
7 Characteristics of most
Competitive U.S. Firms:
11. Ch 3 -11
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Competitive Forces
5. Acquisition is essential to growth
6. People make a difference
7. No substitute for quality
7 Characteristics of most
Competitive U.S. Firms:
12. Ch 3 -12
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The Five-Forces Model of Competition
Potential development
of substitute products
Rivalry among
competing firms
Bargaining power
of suppliers
Potential entry of new
competitors
Bargaining power
of consumers
13. Ch 3 -13
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The Global Challenge
Faced by U.S. Firms --
•Gain & maintain exports to other
nations
•Defend domestic markets against
imported goods
14. Ch 3 -14
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Industry Analysis: The External Factor
Evaluation (EFE) Matrix
Competitive
Political
Cultural
Technological
Environmental
Social
Governmental
Demographic
Economic
Summarize & Evaluate
17. Ch 3 -17
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Total weighted score of 4.0
• Organization response is outstanding to threats
and weaknesses
Industry Analysis EFE
Total weighted score of 1.0
• Firm’s strategies not capitalizing on opportunities
or avoiding threats
18. Ch 3 -18
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Industry Analysis: Competitive Profile
Matrix (CPM)
Identifies firm’s major competitors
and their strengths & weaknesses
in relation to a sample firm’s
strategic positions