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Ch 3 -1
Copyright 2007 Prentice Hall
Chapter 3
The External Assessment
Strategic
Management:
Concepts & Cases
11th Edition
Fred David
Ch 3 -2
Copyright 2007 Prentice Hall
Identify & Evaluate factors beyond
the control of a single firm
– Increased foreign competition
– Population shifts
– Information technology
External Strategic
Management Audit
Ch 3 -3
Copyright 2007 Prentice Hall
Competitors
Suppliers
Distributors
Creditors
Customers
Employees
Communities
Managers
Stockholders
Labor Unions
Special Interest Groups
Products
Services
Key
External
Forces
Opportunities
&
Threats
Key External Forces & the Organization
Ch 3 -4
Copyright 2007 Prentice Hall
Performing External Audit
External
Factors
Measurable
Long-term orientation
Applicable to
competing firms
Hierarchical
Ch 3 -5
Copyright 2007 Prentice Hall
Economies of Scale
Industry Properties
Barriers to market entry
Product differentiation
Level of competitiveness
I/O Perspective Firm Performance
Ch 3 -6
Copyright 2007 Prentice Hall
Social, Cultural, Demographic
& Environmental Forces
U.S. Facts
•Aging population
•Less Caucasian
•Widening gap between rich & poor
•2025 = 18.5% population >65 years
•2075 = no ethnic or racial majority
Ch 3 -7
Copyright 2007 Prentice Hall
Key Social, Cultural, Demographic &
Environmental Variables
Number of marriages & divorces
Number of special interest groups
Number of births & deaths
Immigration & emigration rates
Childbearing rates
Ch 3 -8
Copyright 2007 Prentice Hall
Political, Government & Legal
Forces
• Worldwide trend toward similar
consumption patterns
• Global buyers and sellers
• E-commerce
• Technology for instant currency transfers
Globalization of Industry
Ch 3 -9
Copyright 2007 Prentice Hall
Competitive Forces
•Strengths
•Weaknesses
•Capabilities
•Opportunities
•Threats
•Objectives
•Strategies
Identifying Rival Firms
Ch 3 -10
Copyright 2007 Prentice Hall
Competitive Forces
1. Market share matters
2. Understand what business you are in
3. Broke or not, fix it
4. Innovate or evaporate
7 Characteristics of most
Competitive U.S. Firms:
Ch 3 -11
Copyright 2007 Prentice Hall
Competitive Forces
5. Acquisition is essential to growth
6. People make a difference
7. No substitute for quality
7 Characteristics of most
Competitive U.S. Firms:
Ch 3 -12
Copyright 2007 Prentice Hall
The Five-Forces Model of Competition
Potential development
of substitute products
Rivalry among
competing firms
Bargaining power
of suppliers
Potential entry of new
competitors
Bargaining power
of consumers
Ch 3 -13
Copyright 2007 Prentice Hall
The Global Challenge
Faced by U.S. Firms --
•Gain & maintain exports to other
nations
•Defend domestic markets against
imported goods
Ch 3 -14
Copyright 2007 Prentice Hall
Industry Analysis: The External Factor
Evaluation (EFE) Matrix
Competitive
Political
Cultural
Technological
Environmental
Social
Governmental
Demographic
Economic
Summarize & Evaluate
Ch 3 -15
Copyright 2007 Prentice Hall
Ch 3 -16
Copyright 2007 Prentice Hall
Ch 3 -17
Copyright 2007 Prentice Hall
Total weighted score of 4.0
• Organization response is outstanding to threats
and weaknesses
Industry Analysis EFE
Total weighted score of 1.0
• Firm’s strategies not capitalizing on opportunities
or avoiding threats
Ch 3 -18
Copyright 2007 Prentice Hall
Industry Analysis: Competitive Profile
Matrix (CPM)
Identifies firm’s major competitors
and their strengths & weaknesses
in relation to a sample firm’s
strategic positions
Ch 3 -19
Copyright 2007 Prentice Hall
Gateway Apple Dell
CSF’s Wt Rating Wt’d
Score
Ratin
g
Wt’d
Score
Rating Wt’d
Score
Market share 0.15 3 0.45 2 0.30 4 0.60
Inventory sys 0.08 2 0.16 2 0.16 4 0.32
Fin. position 0.10 2 0.20 3 0.30 3 0.30
Prod. Quality 0.08 3 0.24 4 0.32 3 0.24
Cons. Loyalty 0.02 3 0.06 3 0.06 4 0.08
Sales Distr 0.10 3 0.30 2 0.20 3 0.30
Global Exp. 0.15 3 0.45 2 0.30 4 0.60
Org. Structure 0.05 3 0.15 3 0.15 3 0.15
Ch 3 -20
Copyright 2007 Prentice Hall
Gateway Apple Dell
CSF’s (cont’d) Wt Rating Wt’d
Score
Ratin
g
Wt’d
Score
Rating Wt’d
Score
Prod. Capacity 0.04 3 0.12 3 0.12 3 0.12
E-commerce 0.10 3 0.30 3 0.30 3 0.30
Customer Serv 0.10 3 0.30 2 0.20 4 0.40
Price
competitive
0.02 4 0.08 1 0.02 3 0.06
Mgt.
experience
0.01 2 0.02 4 0.04 2 0.02
Total 1.00 2.83 2.47 3.49

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Strategic Management Concept_ External Assessment

  • 1. Ch 3 -1 Copyright 2007 Prentice Hall Chapter 3 The External Assessment Strategic Management: Concepts & Cases 11th Edition Fred David
  • 2. Ch 3 -2 Copyright 2007 Prentice Hall Identify & Evaluate factors beyond the control of a single firm – Increased foreign competition – Population shifts – Information technology External Strategic Management Audit
  • 3. Ch 3 -3 Copyright 2007 Prentice Hall Competitors Suppliers Distributors Creditors Customers Employees Communities Managers Stockholders Labor Unions Special Interest Groups Products Services Key External Forces Opportunities & Threats Key External Forces & the Organization
  • 4. Ch 3 -4 Copyright 2007 Prentice Hall Performing External Audit External Factors Measurable Long-term orientation Applicable to competing firms Hierarchical
  • 5. Ch 3 -5 Copyright 2007 Prentice Hall Economies of Scale Industry Properties Barriers to market entry Product differentiation Level of competitiveness I/O Perspective Firm Performance
  • 6. Ch 3 -6 Copyright 2007 Prentice Hall Social, Cultural, Demographic & Environmental Forces U.S. Facts •Aging population •Less Caucasian •Widening gap between rich & poor •2025 = 18.5% population >65 years •2075 = no ethnic or racial majority
  • 7. Ch 3 -7 Copyright 2007 Prentice Hall Key Social, Cultural, Demographic & Environmental Variables Number of marriages & divorces Number of special interest groups Number of births & deaths Immigration & emigration rates Childbearing rates
  • 8. Ch 3 -8 Copyright 2007 Prentice Hall Political, Government & Legal Forces • Worldwide trend toward similar consumption patterns • Global buyers and sellers • E-commerce • Technology for instant currency transfers Globalization of Industry
  • 9. Ch 3 -9 Copyright 2007 Prentice Hall Competitive Forces •Strengths •Weaknesses •Capabilities •Opportunities •Threats •Objectives •Strategies Identifying Rival Firms
  • 10. Ch 3 -10 Copyright 2007 Prentice Hall Competitive Forces 1. Market share matters 2. Understand what business you are in 3. Broke or not, fix it 4. Innovate or evaporate 7 Characteristics of most Competitive U.S. Firms:
  • 11. Ch 3 -11 Copyright 2007 Prentice Hall Competitive Forces 5. Acquisition is essential to growth 6. People make a difference 7. No substitute for quality 7 Characteristics of most Competitive U.S. Firms:
  • 12. Ch 3 -12 Copyright 2007 Prentice Hall The Five-Forces Model of Competition Potential development of substitute products Rivalry among competing firms Bargaining power of suppliers Potential entry of new competitors Bargaining power of consumers
  • 13. Ch 3 -13 Copyright 2007 Prentice Hall The Global Challenge Faced by U.S. Firms -- •Gain & maintain exports to other nations •Defend domestic markets against imported goods
  • 14. Ch 3 -14 Copyright 2007 Prentice Hall Industry Analysis: The External Factor Evaluation (EFE) Matrix Competitive Political Cultural Technological Environmental Social Governmental Demographic Economic Summarize & Evaluate
  • 15. Ch 3 -15 Copyright 2007 Prentice Hall
  • 16. Ch 3 -16 Copyright 2007 Prentice Hall
  • 17. Ch 3 -17 Copyright 2007 Prentice Hall Total weighted score of 4.0 • Organization response is outstanding to threats and weaknesses Industry Analysis EFE Total weighted score of 1.0 • Firm’s strategies not capitalizing on opportunities or avoiding threats
  • 18. Ch 3 -18 Copyright 2007 Prentice Hall Industry Analysis: Competitive Profile Matrix (CPM) Identifies firm’s major competitors and their strengths & weaknesses in relation to a sample firm’s strategic positions
  • 19. Ch 3 -19 Copyright 2007 Prentice Hall Gateway Apple Dell CSF’s Wt Rating Wt’d Score Ratin g Wt’d Score Rating Wt’d Score Market share 0.15 3 0.45 2 0.30 4 0.60 Inventory sys 0.08 2 0.16 2 0.16 4 0.32 Fin. position 0.10 2 0.20 3 0.30 3 0.30 Prod. Quality 0.08 3 0.24 4 0.32 3 0.24 Cons. Loyalty 0.02 3 0.06 3 0.06 4 0.08 Sales Distr 0.10 3 0.30 2 0.20 3 0.30 Global Exp. 0.15 3 0.45 2 0.30 4 0.60 Org. Structure 0.05 3 0.15 3 0.15 3 0.15
  • 20. Ch 3 -20 Copyright 2007 Prentice Hall Gateway Apple Dell CSF’s (cont’d) Wt Rating Wt’d Score Ratin g Wt’d Score Rating Wt’d Score Prod. Capacity 0.04 3 0.12 3 0.12 3 0.12 E-commerce 0.10 3 0.30 3 0.30 3 0.30 Customer Serv 0.10 3 0.30 2 0.20 4 0.40 Price competitive 0.02 4 0.08 1 0.02 3 0.06 Mgt. experience 0.01 2 0.02 4 0.04 2 0.02 Total 1.00 2.83 2.47 3.49