SlideShare a Scribd company logo
Storytelling, evangelism, and behind the seams: establishing a social 
Janeen Speer 
director, talent 
Ashley Dalziel 
recruiting manager, 
global retail + talent scouts 
##inintatalelennt t 
culture for effective talent branding 
Cory Edwards 
head of social media center of excellence 
Natalie Kessler 
head of talent branding
behind the seams 
lululemon’s secrets to the law of attraction 
#intalent
agenda 
who we are 
our people 
our culture 
law of attraction 
#intalent
a (very) brief 
history 
Chip Wilson opened the first store on top of a yoga 
studio in Vancouver in March 1999. 
lululemon became a public company in July 2007. 
We now have 263 stores in the US, Canada, UK, 
Australia and New Zealand. 
Since 2002 we have grown from 150 people to 7620. 
#intalent
#1 our people 
it starts with knowing who you really are 
#intalent
our people 
Elevate the world from mediocrity to greatness – 
through our people. 
We train every person to create a 
vision for living a life they love with clear goals. 
Our Practice of Leadership - everyone 
is responsible for leading self & others. 
We bring our whole selves to work, and it 
shows up in everything we do.
how we’ll thrive 
Leadership comes to life – We’ve created a workforce of people living inspiring lives. 
Our people are more than a job description. 
Inspiration breeds more inspiration. 
We share vision & goals and our whole selves with the world. 
Employee driven, rather than HR driven. 
#intalent
Every day is different. Every day is a learning. Every day pushes me to a new personal 
best. Every day is spent in Wunder Unders and Down Dogs. If you don’t know what 
Wunder Unders are, please visit my friends at lululemon.com – be prepared to fall in 
love J If you’ve never experienced a Down Dog, send me a message and I’ll take you 
to yoga. 
I’m about people, leadership, FUN, community, connection, creativity and personal 
accountability. I’m in pursuit of crushing my goals and helping those around me do the 
same. I believe in sweating once a day, dancing at work and living a life where I get to 
be who I am 100% of the time. Want to know how this can be your life too? Read 
below… 
“ 
” 
#intalent
#2 our culture 
#intalent
our culture 
We know who we are.! 
We don’t have a lot of rules, but we have operating principles.! 
Our people create the culture, everyday, in every interaction! 
Things change quickly. We stay flexible (yoga joke!).! 
#intalent
how we’ll thrive 
We will continue to not take ourselves too seriously.! 
Model fun as a core value at all levels in the company.! 
Continue to invest in self development to ensure our people are creating great lives.! 
#intalent
what I don’t want 
what I do want 
Click here to access 
Lululemon’s goal 
setting tool 
#intalent
#3 law of attraction 
everyone is a recruiter 
#intalent
law of attraction 
We attract and retain entrepreneurs who are passionate about their communities, guests and 
their team. 
We create jobs that are big enough for people. 
When we get whole people and culture right, the law of attraction is natural.! 
#intalent
how we’ll thrive 
We’ll remain rigorous about attracting the best and 
repelling the rest. 
We hire people who want to be in our stores – at all levels 
across the company. 
We’re not afraid of hiring people who are smarter than us. 
Every employee is a leader and a brand ambassador.! 
#intalent
Be clear about what your culture is (and isn’t) and allow candidates to CHOOSE you. 
Your employer brand is created by all of your people, every day, in every interaction. 
Engaged and happy people are your best recruiters and brand ambassadors. 
#intalent
Storytelling to Evangelism: 
Establishing a Social Culture for Effective Talent Branding 
Cory Edwards | Head of Social Media Center of Excellence | @coryedwards 
Natalie Kessler | Head of Talent Branding | @natkessler 
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Your average employee might be 
more socially relevant than your CEO 
#intalent
Different stakeholders trusted on different topics 
Company’s CEO Company’s Employee Activist Consumer Academic Media Spokesperson 
Trust 
21% 
32% 31% 
24% 
30% 
27% 
50% 
37% 
32% 
26% 
34% 
36% 
30% 
17% 
27% 
31% 
23% 25% 
15% 
21% 
25% 
23% 
22% 21% 
12% 
21% 
13% 
19% 
14% 
16% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
Engagement Integrity Products & Services Purpose Operations Totals 
Think about different types of information you may read, see or hear about a company. For each topic, select which 
person you trust most to provide you with credible and honest information about a company.
Adobe’s Social Shift Training 
21 
#intalent
Your employees 
make the difference 
#intalent
Adobe’s Social Shift curriculum 
1st Gear: Building a solid foundation 
• Value of social media personally and professionally 
• Roles you as an employee play in our social universe 
• Basic guidelines and process 
• Deep-dive of Adobe’s core social media principles 
2st Gear: Developing your strategy 
• Strategy and planning 
frameworks and guidelines 
• Rules of engagement and 
protocol 
3rd Gear: Executing by business objective 
• Select short modules 
based on your key 
business objectives 
#intalent
Activating your brand champions 
A-Team 
Ambassador 
Program 
New Employee 
Success 
#intalent
Show a holistic experience 
#intalent
Power of employee 
evangelism 
Set up for social success 
Enable a social culture
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. #intalent
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. #intalent

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Storytelling, Evangelism, and Behind the Seams: Establishing a Social Culture for Effective Talent Branding | Talent Connect San Francisco 2014

  • 1. Storytelling, evangelism, and behind the seams: establishing a social Janeen Speer director, talent Ashley Dalziel recruiting manager, global retail + talent scouts ##inintatalelennt t culture for effective talent branding Cory Edwards head of social media center of excellence Natalie Kessler head of talent branding
  • 2. behind the seams lululemon’s secrets to the law of attraction #intalent
  • 3. agenda who we are our people our culture law of attraction #intalent
  • 4. a (very) brief history Chip Wilson opened the first store on top of a yoga studio in Vancouver in March 1999. lululemon became a public company in July 2007. We now have 263 stores in the US, Canada, UK, Australia and New Zealand. Since 2002 we have grown from 150 people to 7620. #intalent
  • 5. #1 our people it starts with knowing who you really are #intalent
  • 6. our people Elevate the world from mediocrity to greatness – through our people. We train every person to create a vision for living a life they love with clear goals. Our Practice of Leadership - everyone is responsible for leading self & others. We bring our whole selves to work, and it shows up in everything we do.
  • 7. how we’ll thrive Leadership comes to life – We’ve created a workforce of people living inspiring lives. Our people are more than a job description. Inspiration breeds more inspiration. We share vision & goals and our whole selves with the world. Employee driven, rather than HR driven. #intalent
  • 8. Every day is different. Every day is a learning. Every day pushes me to a new personal best. Every day is spent in Wunder Unders and Down Dogs. If you don’t know what Wunder Unders are, please visit my friends at lululemon.com – be prepared to fall in love J If you’ve never experienced a Down Dog, send me a message and I’ll take you to yoga. I’m about people, leadership, FUN, community, connection, creativity and personal accountability. I’m in pursuit of crushing my goals and helping those around me do the same. I believe in sweating once a day, dancing at work and living a life where I get to be who I am 100% of the time. Want to know how this can be your life too? Read below… “ ” #intalent
  • 9.
  • 10. #2 our culture #intalent
  • 11. our culture We know who we are.! We don’t have a lot of rules, but we have operating principles.! Our people create the culture, everyday, in every interaction! Things change quickly. We stay flexible (yoga joke!).! #intalent
  • 12. how we’ll thrive We will continue to not take ourselves too seriously.! Model fun as a core value at all levels in the company.! Continue to invest in self development to ensure our people are creating great lives.! #intalent
  • 13. what I don’t want what I do want Click here to access Lululemon’s goal setting tool #intalent
  • 14. #3 law of attraction everyone is a recruiter #intalent
  • 15. law of attraction We attract and retain entrepreneurs who are passionate about their communities, guests and their team. We create jobs that are big enough for people. When we get whole people and culture right, the law of attraction is natural.! #intalent
  • 16. how we’ll thrive We’ll remain rigorous about attracting the best and repelling the rest. We hire people who want to be in our stores – at all levels across the company. We’re not afraid of hiring people who are smarter than us. Every employee is a leader and a brand ambassador.! #intalent
  • 17. Be clear about what your culture is (and isn’t) and allow candidates to CHOOSE you. Your employer brand is created by all of your people, every day, in every interaction. Engaged and happy people are your best recruiters and brand ambassadors. #intalent
  • 18. Storytelling to Evangelism: Establishing a Social Culture for Effective Talent Branding Cory Edwards | Head of Social Media Center of Excellence | @coryedwards Natalie Kessler | Head of Talent Branding | @natkessler © 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 19. Your average employee might be more socially relevant than your CEO #intalent
  • 20. Different stakeholders trusted on different topics Company’s CEO Company’s Employee Activist Consumer Academic Media Spokesperson Trust 21% 32% 31% 24% 30% 27% 50% 37% 32% 26% 34% 36% 30% 17% 27% 31% 23% 25% 15% 21% 25% 23% 22% 21% 12% 21% 13% 19% 14% 16% 60% 50% 40% 30% 20% 10% 0% Engagement Integrity Products & Services Purpose Operations Totals Think about different types of information you may read, see or hear about a company. For each topic, select which person you trust most to provide you with credible and honest information about a company.
  • 21. Adobe’s Social Shift Training 21 #intalent
  • 22. Your employees make the difference #intalent
  • 23. Adobe’s Social Shift curriculum 1st Gear: Building a solid foundation • Value of social media personally and professionally • Roles you as an employee play in our social universe • Basic guidelines and process • Deep-dive of Adobe’s core social media principles 2st Gear: Developing your strategy • Strategy and planning frameworks and guidelines • Rules of engagement and protocol 3rd Gear: Executing by business objective • Select short modules based on your key business objectives #intalent
  • 24. Activating your brand champions A-Team Ambassador Program New Employee Success #intalent
  • 25. Show a holistic experience #intalent
  • 26. Power of employee evangelism Set up for social success Enable a social culture
  • 27. © 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. #intalent
  • 28. © 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. #intalent