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VERITAS CULTURE CODE
How we do things is just as important as what we do
“Champions behave like champions
before they’re champions.”
-Bill Walsh
At Veritas, we are champions.
WHAT IS A CULTURE CODE?
A company culture code is the guiding
set of values and principles that breathe
life and meaning to an organization.
Thanks HubSpot
 Creates a sense of team identity
 Attracts the right candidates
 Fosters employee retention and morale
 Influences client’s perception of the company
 Impacts profitability and business success
WHAT’S CULTURE GOT TO DO WITH IT?
Our business can be replicated
but our personality can not.
SOME “GUIDELINES” TO THE GUIDELINES
 Some things are aspirational
 It’s a living document that will evolve
 We will act upon and live by our Culture Code
 We will enforce and reward those the demonstrate our
Culture Code
Drum roll please…
1. We create raving fans through a world-class customer experience
2. We are passionate about solving our clients’ most difficult problems
3. We believe our people are our best assets
4. We can do more together than any individual can do alone
5. We thrive on self-discipline, freedom and responsibility
6. We believe that there is always a better way to do things
7. We play hard too
THE VERITAS CULTURE CODE
WE CREATE RAVING FANS
THROUGH A WORLD-CLASS
CUSTOMER EXPERIENCE
WE AIM TO MAKE OUR CLIENTS’ WORK
LIVES EASIER BY PROVIDING EXCELLENT
SERVICE AND SMART SOLUTIONS.
Excellent
Service
Smart
Solutions
Raving
Fans!
THE FORMULA IS SIMPLE
Excellent
Service
Smart
Solutions
Raving
Fans!
 Work that clients can count on and trust
 Going the extra mile for the client
 Providing honest advice and solutions
even when it’s not easy
 Making it easy and fun to work with us
 Providing thought leadership based on our experience
 Creating solutions that are innovative
 Always looking for a better way to do things
Excellent
Service
Smart
Solutions
Raving Fans!
 Clients recommend us to other people
 Clients hire us for other projects
Excellent
Service
Smart
Solutions
Raving
Fans!
Their success is our success
WE ARE PASSIONATE ABOUT
SOLVING OUR CLIENTS’ MOST
DIFFICULT PROBLEMS
WE ARE PROBLEM
SOLVERS.
WE ARE MASTERS
OF GETTING
STUFF DONE.
WE CHALLENGE THE
STATUS QUO.
We hire people who
love a challenge and
love to think.
Whatever it takes,
whenever,
wherever.
We ask why and we
push boundaries.
VERITAS COMPETITIVE ADVANTAGE
 We combine subject matter expertise with exceptional
consulting skills to get the job done
 This combination allows us to really see the
problem/challenge differently because of our experience
 We tailor solutions for the unique business needs of clients
WE BELIEVE OUR PEOPLE
ARE OUR BEST ASSETS
WE INVEST IN OUR ROCKSTARS
FROM THE VERY BEGINNING
ATTRACT GROW REWARD
RECRUIT TRAIN CELEBRATE
HIRE MENTOR PROMOTE
SPECIAL INGREDIENTS TO A VERITAS ROCKSTAR
Aptitude Ability to learn new things quickly
Attitude Positive energy; I can solve any problem
Drive Results matter and I won’t stop until I deliver them
Humility Self awareness
Willing to Grow Can take feedback; wants to grow and improve
Collaborative Strong interpersonal skills that enable seamless integration into teams and
client environments. Builds relationships with customers and VTS employees
Versatile Able to apply experience across industries and project types.
Emotionally Mature “The ability to express one’s own feelings and convictions balanced with
consideration for the thoughts and feelings of others.” —Stephen Covey
Smart and hardworking people
+
who are willing to collaborate and grow
=
will be rewarded
WE CAN DO MORE TOGETHER THAN
ANY INDIVIDUAL CAN DO ALONE
WE ARE NOT JUST A GROUP OF INDIVIDUALS ON A PROJECT.
We’re a team.
We’re a family.
In fact, we’re a teamily.
(Yep, we just made that up)
WE BELIEVE IN…
 A high performing teamily
 Demanding the best out of everyone
 Diverse backgrounds and different strengths
 Each employee bringing something special
WE DO NOT BELIEVE IN…
 Self-serving acts
 Hiring asses
WE THRIVE ON SELF-DISCIPLINE,
FREEDOM AND RESPONSIBILITY
WE DON’T RELY ON BUREAUCRATIC PROCESSES OR
LARGE BINDERS OF WRITTEN POLICIES.
“With freedom comes responsibility.”
-Eleanor Roosevelt
WE TRUST THAT YOU WILL…
 Always use discipline and good judgment
 Always be honest
YOU CAN TRUST THAT TEAMMATES WILL…
 Always be open and transparent
 Value your opinion
HOW DO WE MAKE DECISIONS?
1. Clients
2. Team
3. Individual
KEEP AN OPEN-MIND
 Transparency doesn’t mean democracy
 We can’t fix everything overnight
WE BELIEVE THERE IS ALWAYS A
BETTER WAY TO DO THINGS
While there may be quick fixes or band aids,
we strive to find the RIGHT solution,
even if its tricky and hard.
CUSTOM SOLUTIONS
 We are dedicated to ensuring that the solution we deliver
solves the client’s problem
 Agile and innovative, we can customize our solutions to
our client’s specific problems
 We don’t believe in a one-size fits-all approach
HARD WORK
 We are not afraid of hard work
 Hard work is not easy but we are ready
 Hard work makes us great
THOUGHT LEADERS
 We bring good ideas across industries and geographies
 We are thought leaders in our industry
 We love sharing knowledge and findings
 We understand knowledge is powerful when shared
WE PLAY HARD TOO
WE REALIZE THAT WE SPEND A LOT OF
TIME AT WORK.
So while we are here, we love to make it fun.
WHO WOULDN’T WANT TO WORK WITH US?
 Fun loving, hard working and dedicated industry experts
 We’re pretty cool people…..ok, humbly cool!
GIVING BACK
 Playing hard also means giving back to our community
 Giving and serving others matter a lot so we do it
whenever we can
WE MAKE IT FUN FOR EVERYONE
It’s fun for
you to work
here.
It’s fun to
play outside
of work.
It’s fun for
clients to
work with us.
It’s fun to
give back and
serve.
1. We create raving fans through a world-class customer experience
2. We are passionate about solving our clients’ most difficult problems
3. We believe our people are our best assets
4. We can do more together than any individual can do alone
5. We thrive on self-discipline, freedom and responsibility
6. We believe that there is always a better way to do things
7. We play hard too
THE VERITAS CULTURE CODE

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Veritas Total Solutions Culture Code

  • 1. VERITAS CULTURE CODE How we do things is just as important as what we do
  • 2. “Champions behave like champions before they’re champions.” -Bill Walsh At Veritas, we are champions.
  • 3. WHAT IS A CULTURE CODE? A company culture code is the guiding set of values and principles that breathe life and meaning to an organization. Thanks HubSpot
  • 4.  Creates a sense of team identity  Attracts the right candidates  Fosters employee retention and morale  Influences client’s perception of the company  Impacts profitability and business success WHAT’S CULTURE GOT TO DO WITH IT?
  • 5. Our business can be replicated but our personality can not.
  • 6. SOME “GUIDELINES” TO THE GUIDELINES  Some things are aspirational  It’s a living document that will evolve  We will act upon and live by our Culture Code  We will enforce and reward those the demonstrate our Culture Code
  • 8. 1. We create raving fans through a world-class customer experience 2. We are passionate about solving our clients’ most difficult problems 3. We believe our people are our best assets 4. We can do more together than any individual can do alone 5. We thrive on self-discipline, freedom and responsibility 6. We believe that there is always a better way to do things 7. We play hard too THE VERITAS CULTURE CODE
  • 9. WE CREATE RAVING FANS THROUGH A WORLD-CLASS CUSTOMER EXPERIENCE
  • 10. WE AIM TO MAKE OUR CLIENTS’ WORK LIVES EASIER BY PROVIDING EXCELLENT SERVICE AND SMART SOLUTIONS.
  • 12. Excellent Service Smart Solutions Raving Fans!  Work that clients can count on and trust  Going the extra mile for the client  Providing honest advice and solutions even when it’s not easy  Making it easy and fun to work with us
  • 13.  Providing thought leadership based on our experience  Creating solutions that are innovative  Always looking for a better way to do things Excellent Service Smart Solutions Raving Fans!
  • 14.  Clients recommend us to other people  Clients hire us for other projects Excellent Service Smart Solutions Raving Fans!
  • 15. Their success is our success
  • 16. WE ARE PASSIONATE ABOUT SOLVING OUR CLIENTS’ MOST DIFFICULT PROBLEMS
  • 17. WE ARE PROBLEM SOLVERS. WE ARE MASTERS OF GETTING STUFF DONE. WE CHALLENGE THE STATUS QUO. We hire people who love a challenge and love to think. Whatever it takes, whenever, wherever. We ask why and we push boundaries.
  • 18. VERITAS COMPETITIVE ADVANTAGE  We combine subject matter expertise with exceptional consulting skills to get the job done  This combination allows us to really see the problem/challenge differently because of our experience  We tailor solutions for the unique business needs of clients
  • 19. WE BELIEVE OUR PEOPLE ARE OUR BEST ASSETS
  • 20. WE INVEST IN OUR ROCKSTARS FROM THE VERY BEGINNING ATTRACT GROW REWARD RECRUIT TRAIN CELEBRATE HIRE MENTOR PROMOTE
  • 21. SPECIAL INGREDIENTS TO A VERITAS ROCKSTAR Aptitude Ability to learn new things quickly Attitude Positive energy; I can solve any problem Drive Results matter and I won’t stop until I deliver them Humility Self awareness Willing to Grow Can take feedback; wants to grow and improve Collaborative Strong interpersonal skills that enable seamless integration into teams and client environments. Builds relationships with customers and VTS employees Versatile Able to apply experience across industries and project types. Emotionally Mature “The ability to express one’s own feelings and convictions balanced with consideration for the thoughts and feelings of others.” —Stephen Covey
  • 22. Smart and hardworking people + who are willing to collaborate and grow = will be rewarded
  • 23. WE CAN DO MORE TOGETHER THAN ANY INDIVIDUAL CAN DO ALONE
  • 24. WE ARE NOT JUST A GROUP OF INDIVIDUALS ON A PROJECT. We’re a team. We’re a family. In fact, we’re a teamily. (Yep, we just made that up)
  • 25. WE BELIEVE IN…  A high performing teamily  Demanding the best out of everyone  Diverse backgrounds and different strengths  Each employee bringing something special
  • 26. WE DO NOT BELIEVE IN…  Self-serving acts  Hiring asses
  • 27. WE THRIVE ON SELF-DISCIPLINE, FREEDOM AND RESPONSIBILITY
  • 28. WE DON’T RELY ON BUREAUCRATIC PROCESSES OR LARGE BINDERS OF WRITTEN POLICIES.
  • 29. “With freedom comes responsibility.” -Eleanor Roosevelt
  • 30. WE TRUST THAT YOU WILL…  Always use discipline and good judgment  Always be honest YOU CAN TRUST THAT TEAMMATES WILL…  Always be open and transparent  Value your opinion
  • 31. HOW DO WE MAKE DECISIONS? 1. Clients 2. Team 3. Individual
  • 32. KEEP AN OPEN-MIND  Transparency doesn’t mean democracy  We can’t fix everything overnight
  • 33. WE BELIEVE THERE IS ALWAYS A BETTER WAY TO DO THINGS
  • 34. While there may be quick fixes or band aids, we strive to find the RIGHT solution, even if its tricky and hard.
  • 35. CUSTOM SOLUTIONS  We are dedicated to ensuring that the solution we deliver solves the client’s problem  Agile and innovative, we can customize our solutions to our client’s specific problems  We don’t believe in a one-size fits-all approach
  • 36. HARD WORK  We are not afraid of hard work  Hard work is not easy but we are ready  Hard work makes us great
  • 37. THOUGHT LEADERS  We bring good ideas across industries and geographies  We are thought leaders in our industry  We love sharing knowledge and findings  We understand knowledge is powerful when shared
  • 39. WE REALIZE THAT WE SPEND A LOT OF TIME AT WORK. So while we are here, we love to make it fun.
  • 40. WHO WOULDN’T WANT TO WORK WITH US?  Fun loving, hard working and dedicated industry experts  We’re pretty cool people…..ok, humbly cool!
  • 41. GIVING BACK  Playing hard also means giving back to our community  Giving and serving others matter a lot so we do it whenever we can
  • 42. WE MAKE IT FUN FOR EVERYONE It’s fun for you to work here. It’s fun to play outside of work. It’s fun for clients to work with us. It’s fun to give back and serve.
  • 43. 1. We create raving fans through a world-class customer experience 2. We are passionate about solving our clients’ most difficult problems 3. We believe our people are our best assets 4. We can do more together than any individual can do alone 5. We thrive on self-discipline, freedom and responsibility 6. We believe that there is always a better way to do things 7. We play hard too THE VERITAS CULTURE CODE