Best Practices for Building an Effective Workplace Culture
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Our CEO, Tom Gimbel, recently hosted a webinar with the American Staffing Association about best practices for building an effective workplace culture.
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Best Practices for Building an Effective Workplace Culture
- 1. Best Practices for Building an Effective Workplace Culture
- 2. 2 Tom Gimbel Founder & CEO, LaSalle Network
- 3. LaSalle’s Stats • Average staff tenure: 4+ years • Voluntary turnover: Less than 5% • Percent of management team promoted from within: 90% • Percent of staff engaged: 97% 3
- 4. 4 Join us! Questions? #cultureisking Follow Us! @LaSalleNetwork | @TomGimbel Recording A recorded version of the webinar will be available after the event is over
- 5. Agenda • Why build an effective workplace culture? • How to build an effective culture: • Hire slow, fire fast • Show you care • Implement 3E management system • Over-communicate • Identify motivators • Conduct stay interviews • Results of an effective workplace culture 5 #cultureisking
- 6. Why focus on culture? 6 #cultureisking 0 1 2 3 2.0% ’01 ’02 ’03 ‘04 ‘05 ‘06 ‘07 ‘08 ‘09 ‘10 ‘11 ‘12 ’13 ‘14 ‘15 Bureau of Labor Statistics National Quit Rate
- 7. So how do you retain your talent and attract top talent? 7 Culture.
- 8. Hire Slowly • Have each candidate interview with at least 3 employees at different levels • Assign potential candidates projects…then ask for their thought process • Hire for soft skills, not just hard skills or experience 8 #cultureisking
- 9. Fire Fast • Bad hires cost the company money • Bring down overall morale of team and coworkers • Impact on culture 9 #cultureisking
- 10. Show You Care Compassion Collaboration Competition 10 #cultureisking
- 12. Educate Internal • Corporate grandparenting • Staff council • On-the-spot coaching • Training from leadership External • Industry associations • Management associations • Webinars • Conferences 12 Educate #cultureisking
- 13. Empower • Involve talent in the company’s future • Grant employees independence to take on team projects or to start their own initiatives 13 Empower #cultureisking
- 14. Empathize • Employees have lives outside the office doors • Build relationships • Encourage employee friendships • Put yourself in your clients’ and co-workers’ shoes every day 14 #cultureisking Empathize
- 15. Over-communicate • Open-door policy • Mentorship program • Company-wide weekly meetings • Get to know staff on a personal level • Promote internal communication • Give regular feedback 15 #cultureisking
- 16. POLL What do you think is the biggest motivator for your employees? a) Compensation b) Work life balance c) Professional development d) Recognition 16
- 17. Identify motivators 17 • Personal development • Acknowledgement and respect • Camaraderie and fun • Increased responsibility and challenge • Flexibility and time off • Compensation #cultureisking
- 18. Stay Interviews • Identify motivators • Retain high potential employees • Engage staff • Pinpoint pain points • Find warning signs 18 #cultureisking
- 19. 19 Does focusing on culture really drive business results? Undoubtedly, yes.
- 20. State of the Workforce 20 #cultureisking
- 21. Cost • Actively disengaged workers cost the U.S. between $450B and $550B each year • Companies that engage their workforce have seen up to a 147% higher earnings per share compared to competitors • A culture of engagement can lead to up to 18% higher revenue per employee 21 #cultureisking
- 22. Takeaways • Hire slowly, and fire fast • Engage your back office so they feel integral to success • Empower, Educate, Empathize • Over-communicate • Identify motivators • Conduct stay interviews 22 #cultureisking
- 24. 24 @LaSalleNetwork @TomGimbel Thanks for joining! #cultureisking