This document discusses internationalization of the Portuguese ICT sector. It introduces TICE.PT, an association that aims to promote collaboration between universities, companies and associations in ICT. The document notes that while the Portuguese market is limited, some international markets are growing in complexity, requiring higher quality standards. It presents CMMI and ITMark as certification models that can help Portuguese ICT companies improve quality and position themselves competitively for international projects. Obtaining certification is positioned as an opportunity for Portugal to promote its ICT sector and become a competitive global provider.

3. ICT Internationalization
Vasco Lagarto – TICE.PT

4. Agenda
About TICE.pt
ICT Internationalization
Certification, why?
CMMI in Portugal
ITMark in Portugal
Conclusions

5. What is TICE.PT?
–
Is a private association involving entities from the Portuguese
scientific sector (universities and research centers), enterprises
and ict related associations.
What is the main objective?
– to build a concertation platform that involves and mobilizes the
main actors in the ICT field , in the innovation, r&d, knowledge
transfer, advanced training, development, manufacturing of
products and services, marketing and internationalization.

6. Internationalization
Future Internet
Energy
Efficiency and
Organizational Health and
Public
Quality of
Sustainable Education
Efficiency
Administration
Life
Environment
Information
Systems
Telecommunications
Electronics
Professional Training and
Qualification
Mobility
Culture
and
Leisure

7. Setor Empresarial /
business enterprise sector
Nº Empresas com informação financeira de
2011 publicada / companies with financial
information published in 2011
Pólo TICE.PT
Nº de Empresas
Quota Mercado
/ number of
/ market share
companies
9.715
18
0,19%
82.124
6.688
8,14%
15.246.603.820,58
2.088.238.910,84
13,70%
2.471
18
0,73%
Volume de Exportação (€) / export volume
3.125.893.054,80
497.986.611,05
15,93%
VAB (€) / Gross Value Added - GAV
4.919.393.113,39
533.066.031,85
10,84%
Nº Empregados / Nº employees
Volume de Negócios (€) / turnover
Nº Exportadoras / Nº export companies

8. International Competition
context
Portuguese market is limited..
Some international markets are growing,but there is :
– Increased demand for quality and return on
investment in ICT
– Higher Complexity of the infrastruture and frequency
of changes – put high pressure on suppliers
– More Geographic dispersion of IT projects and
services, raise new cultural challenges, with multisite
operations –

9. World adoption–
CMMI example

10. CMMI
CMMI is a proven approach to
performance management with
decades of results showing it works.
Organizations using CMMI have more
predictable cost, schedule, and
quality — business results that serve
as discriminators among their
competitors.

11. Fonte: Maturity Profile Reports - September 2013, CMMI Institute

12. 21
Number of companies
CMMI evaluated in Portugal

13. Fonte: Official Published CMMI Appraisal Results, CMMI Institute

14. Fonte: Official Published CMMI Appraisal Results, CMMI Institute

15. ITMark
Certification model for
– Software development
– Business Management processes
– Information Security
Targeted to IT SMEs

16. ITMark in Portugal
16

17. Conclusion – Certification to
increase internationalization
Increase the quality of service given
– on time, on cost, on quality.
Position Portugal internationaly with
– an image of Quality and Innovation
– With suppliers of excelency
To allow access more and bigger business
Certifying is an opportunity to promote
PORTUGAL as a competitive provider in ICT

19. Strongstep - Innovation in software quality
Email: geral@strongstep.pt
Web: www.strongstep.pt
Telefone: + 351 22 030 15 85
Strongstep UPTEC
Parque de Ciência e Tecnologia da U. Porto
Rua Alfredo Allen, 455/461
4200-135 Porto, Portugal
Strongstep Chiado
Largo Rafael Bordalo Pinheiro nº 16
1200-369 Lisboa, Portugal