Portugal Telecom is transitioning from a telecom operator to an ICT and cloud player in Portugal. They have successfully transformed their business over the past decades from voice to data, IT, and now cloud services. Their ICT portfolio includes core connectivity services, IT services, cloud computing, security, video, M2M solutions, unified communications, outsourcing, BPO, and customized vertical solutions. Portugal Telecom partners with best of breed technology companies to offer a unique hybrid cloud solution to customers while ensuring high service quality, security, and local support. They aim to capture new growth opportunities in cloud computing and managed services.
Per novè any consecutiu les empreses catalanes tenen una participació destacada al Mobile World Congress. En aquest catàleg podeu consultar els expositors que hi participen.
Etna hitech lipari 2014 - achieving open government transparency, participa...Etna Hitech
Achieving Open Government Transparency, Participation and Collaboration through Business Process Management
In order to operate efficiently and participatively, ICT platforms for smart cities must support Open Government Data publishing. We are surrounded by data and information which often is only accessible to the administrations and institutions that collected and stored them, although they belong to everybody.
A key step in the path to enable Open Government Data publishing is the proper reengineering of processes where Government Data is created, modified and shared among administrations and institutions. Government Data should not just be shared across multiple systems: it should also be possible for everybody to process and analyze it. The availability of such Government Data access services, in addition to increasing Government transparency by increasing accountability to citizens, it helps businesses and civil society innovate and grow, (e.g. by building new applications based on Open Government Data), and engages citizens in improving public services.
In the first part of this session we will show how Open Government Transparency, Participation and Collaboration can be achieved through Business Process Management, and we will present the Smart Urbs e-Government Platform, built as part of PRISMA project (funded by the Italian Ministry of Education and Research through the “PON Smart Cities and Social Innovation” call) and currently being tested in the city of Catania for services related to mobility, social services and public spaces issues reporting.
In the second part of this session, we will give a practical demonstration of the Smart Urbs e-Government Platform through a business game where the course participants will have the opportunity to try the different tools of the Smart Urbs e-Government Platform.
How did KPN experience its digital transformation in cooperation with Comarch? How can other Telecom operators learn from KPN's best practices? Strenghten - Simplify - Grow are three key words describing KPN's transition.
Per novè any consecutiu les empreses catalanes tenen una participació destacada al Mobile World Congress. En aquest catàleg podeu consultar els expositors que hi participen.
Etna hitech lipari 2014 - achieving open government transparency, participa...Etna Hitech
Achieving Open Government Transparency, Participation and Collaboration through Business Process Management
In order to operate efficiently and participatively, ICT platforms for smart cities must support Open Government Data publishing. We are surrounded by data and information which often is only accessible to the administrations and institutions that collected and stored them, although they belong to everybody.
A key step in the path to enable Open Government Data publishing is the proper reengineering of processes where Government Data is created, modified and shared among administrations and institutions. Government Data should not just be shared across multiple systems: it should also be possible for everybody to process and analyze it. The availability of such Government Data access services, in addition to increasing Government transparency by increasing accountability to citizens, it helps businesses and civil society innovate and grow, (e.g. by building new applications based on Open Government Data), and engages citizens in improving public services.
In the first part of this session we will show how Open Government Transparency, Participation and Collaboration can be achieved through Business Process Management, and we will present the Smart Urbs e-Government Platform, built as part of PRISMA project (funded by the Italian Ministry of Education and Research through the “PON Smart Cities and Social Innovation” call) and currently being tested in the city of Catania for services related to mobility, social services and public spaces issues reporting.
In the second part of this session, we will give a practical demonstration of the Smart Urbs e-Government Platform through a business game where the course participants will have the opportunity to try the different tools of the Smart Urbs e-Government Platform.
How did KPN experience its digital transformation in cooperation with Comarch? How can other Telecom operators learn from KPN's best practices? Strenghten - Simplify - Grow are three key words describing KPN's transition.
Telco2 business models and opportunities briefing may 2013Simon Torrance
From the Telco 2.0 Initiative (www.telco2research.com): Next generation telco business models and strategic growth opportunities. Latest core slide set. Contact@telco2.net
Smart retail getting to uk brands and existing partners mike cornwell Business Finland
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This document brings together a set
of latest data points and publicly
available information relevant for
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Industry. We are very excited to share
this content and believe that readers
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Presentation on current status of the German ICT market. The slides provide data and statistics on trends and opportunities for domestic and foreign companies interested in doing business there.
Second part deals with possible strategies to enter the German market and what challenges are to be expected.
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Gemalto participated to EUREKA's High-Level Group and presented their take on EUREKA Clusters. The Clusters are seen as beeing part of the market value-chain. Flexibility, easy access for SMEs and ability to address the various TRL levels were the key point summing up the added value of EUREKA.
Master Class de Julio Mestre Valdés en la Universidad Politécnica de Cataluña sobre el proceso de migración de las infraestructura TI hacia la nube.
La ascensión a cloud, una metodología que asegura el éxito: http://aunclicdelastic.blogthinkbig.com/la-ascension-a-cloud-la-metodologia-que-asegura-el-exito/
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LG CNS makes the world a better place with Smart Technologies and Services. Check out our brochure for more information on the most advanced Smart Technologies.
Status Quo of Telco Players Initiatives in Africa
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Telco2 business models and opportunities briefing may 2013Simon Torrance
From the Telco 2.0 Initiative (www.telco2research.com): Next generation telco business models and strategic growth opportunities. Latest core slide set. Contact@telco2.net
Smart retail getting to uk brands and existing partners mike cornwell Business Finland
Smart retail getting to uk brands and existing partners. Mike Cornwell, Digital Marketing Institute. Export Finland Smart Retail UK seminar, Helsinki June 4th 2015.
This document brings together a set
of latest data points and publicly
available information relevant for
Telecommunication & Media
Industry. We are very excited to share
this content and believe that readers
will benefit from this periodic
publication immensely.
Presentation on current status of the German ICT market. The slides provide data and statistics on trends and opportunities for domestic and foreign companies interested in doing business there.
Second part deals with possible strategies to enter the German market and what challenges are to be expected.
The slides are part of a lecture held at a technology and entrepreneurship conference in Belgrade, Serbia.
Gemalto participated to EUREKA's High-Level Group and presented their take on EUREKA Clusters. The Clusters are seen as beeing part of the market value-chain. Flexibility, easy access for SMEs and ability to address the various TRL levels were the key point summing up the added value of EUREKA.
Master Class de Julio Mestre Valdés en la Universidad Politécnica de Cataluña sobre el proceso de migración de las infraestructura TI hacia la nube.
La ascensión a cloud, una metodología que asegura el éxito: http://aunclicdelastic.blogthinkbig.com/la-ascension-a-cloud-la-metodologia-que-asegura-el-exito/
Más información sobre nuestra propuesta de cloud en: http://bit.ly/2rhBznq
LG CNS makes the world a better place with Smart Technologies and Services. Check out our brochure for more information on the most advanced Smart Technologies.
Status Quo of Telco Players Initiatives in Africa
Quintessence of the ICT Value Proposition
Paradox of Quasar Contenders and Their shortcoming
Conundrum of Real Options as Strategic Portfolio
Lessons learnt from Successful ICT Use Cases
Digital Telcos leverage a Cloud ,Software infrastructure and excellent customer service, aimed at disseminating premium services and digital content within a customisable platform, accessible anywhere and on any device.
A Lean production project in software development at AlmavivA - Lean IT Summi...Institut Lean France
AlmavivA is the leading ICT company in Italy. At the Lean IT Summit 2014, Giuseppe Conigliaro, director of software engineering presented the Lean IT project and the results the teams achieved with it.
More Lean IT stories on www.lean-it-summit.com
Get to know Cegeka and it's portfolio and core values. Make an appointment today and I'll happy to explain you what we can do for your company....for you! Yin E: yin.oei@Cegeka.be M: 0472/195019
Colt is an international IT services company. We help businesses perform better by removing the complexity around delivering and integrating network, data centre and IT services. We have developed a new business opportunity to enter specific market segments via the franchising concept. This brochure explains how you can be part of this new business opportunity in the ICT market.
NRB MAINFRAME DAY 01 - Pascal Laffineur - Introduction of NRB’s visionNRB
NRB is the leading mainframe centre in Belgium, offering a complete range of expert mainframe services; from consulting, over development, integration and managed operations. Today, NRB believes that the mainframe still is and will continue occupying a key role in supporting the digital transformation of public and private organisations. Pascal Laffineur, CEO of The NRB Group, will explain how this role fits within the mission and the long term corporate strategy of NRB.
Telcos are facing mounting pressure to dramatically increase speed to market and cut costs. But how?
What if you could go to market in half the time using prebuilt libraries of telco offerings—and leveraging the cloud to lower costs?
In this presentation, find out how Capgemini’s end-to-end solution for telcos uses a hybrid cloud and the Oracle Communications Rapid Offer Design and Order Delivery (Oracle Communications RODOD) stack to provide a competitive edge in today’s tough, dynamic environment.
Learn how to accelerate digital transformation, increase agility, and simplify business to better respond to customer expectations and address growth opportunities. See a concrete demonstration of the solution and its best-in-class CX capabilities, processes, and deployment and run services.
First presented at Oracle OpenWorld 2015.
Fundamentos necessários para que os usuários iniciem o processo de cotação usando a plataforma Salesforce. Ele levará mais de uma hora para ser concluído e permitirá que os usuários comecem a executar o CPQ aprendendo métodos de precificação, modelo de dados de objeto do CPQ, configuração técnica de descontos, documentos de saída.
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The Salesforce Automation Landscape
Declarative Tolls points and clicks admins
Coding tools Salesforce Gods
For Developers it is very important understand
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Declarative tool set – Workflowrules, same object updates
Email notifications, limited applications.
Process Builder – Related object updates
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Visual flow unrelated object updates variables and loops.
Same learning curve as code, but without the benefits.
A high-level overview of the key features and benefits of Workflow and Approval process automation in Enterprise Edition. Your sales force operates more efficiently with standardized internal procedures and automated business processes. Many of the tasks you normally assign, the emails you regularly send, and other record updates are part of an organization's standard processes. Instead of doing this work manually, you can configure workflow and approvals to do it automatically.
Begin by designing workflow rules and approval processes, and associating them with actions such as email alerts, tasks, field updates, or outbound messages.
Migrating
your
existing applications and IT assets to the Amazon Web Services
(AWS)
Cloud
presents
an opportunity to transform the way your organization
does
business.
It can help
you
lower costs, become more agile, develop new
skills
more quickly
, and deliver reliable, globally available services to your
customers.
Our goal is to help you to
implement
your cloud strategy
successfully.
Unleashing the Power of Data_ Choosing a Trusted Analytics Platform.pdfEnterprise Wired
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Dynamic policy enforcement is becoming an increasingly important topic in today’s world where data privacy and compliance is a top priority for companies, individuals, and regulators alike. In these slides, we discuss how LinkedIn implements a powerful dynamic policy enforcement engine, called ViewShift, and integrates it within its data lake. We show the query engine architecture and how catalog implementations can automatically route table resolutions to compliance-enforcing SQL views. Such views have a set of very interesting properties: (1) They are auto-generated from declarative data annotations. (2) They respect user-level consent and preferences (3) They are context-aware, encoding a different set of transformations for different use cases (4) They are portable; while the SQL logic is only implemented in one SQL dialect, it is accessible in all engines.
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Levelwise PageRank with Loop-Based Dead End Handling Strategy : SHORT REPORT ...Subhajit Sahu
Abstract — Levelwise PageRank is an alternative method of PageRank computation which decomposes the input graph into a directed acyclic block-graph of strongly connected components, and processes them in topological order, one level at a time. This enables calculation for ranks in a distributed fashion without per-iteration communication, unlike the standard method where all vertices are processed in each iteration. It however comes with a precondition of the absence of dead ends in the input graph. Here, the native non-distributed performance of Levelwise PageRank was compared against Monolithic PageRank on a CPU as well as a GPU. To ensure a fair comparison, Monolithic PageRank was also performed on a graph where vertices were split by components. Results indicate that Levelwise PageRank is about as fast as Monolithic PageRank on the CPU, but quite a bit slower on the GPU. Slowdown on the GPU is likely caused by a large submission of small workloads, and expected to be non-issue when the computation is performed on massive graphs.
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Recently we have observed the rise of open-source Large Language Models (LLMs) that are community-driven or developed by the AI market leaders, such as Meta (Llama3), Databricks (DBRX) and Snowflake (Arctic). On the other hand, there is a growth in interest in specialized, carefully fine-tuned yet relatively small models that can efficiently assist programmers in day-to-day tasks. Finally, Retrieval-Augmented Generation (RAG) architectures have gained a lot of traction as the preferred approach for LLMs context and prompt augmentation for building conversational SQL data copilots, code copilots and chatbots.
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Machine learning and optimization techniques for electrical drives.pptx
Portugal telocom technology and innovation
1. Portugal Telecom | Technology & Innovation Conference | 0
BUSINESS TO BUSINESS
Lisbon, 29 & 30 October 2012
2. Portugal Telecom | Technology & Innovation Conference | 1
IMPORTANT NOTICE
This release contains forward-looking statements within the meaning of the U.S. Private Securities
Litigation Reform Act of 1995. Such forward-looking statements are not statements of historical
facts, and reflect goals of the company's management.
The words "anticipates," "believes," "estimates," "expects," "forecasts," "intends," "plans," "predicts,”
"projects" and "targets" and similar words are intended to identify these forward-looking
statements, which necessarily involve known and unknown risks and uncertainties. Accordingly,
the results of operations of the company to be achieved may be different from the company's
current goals and the reader should not place undue reliance on these forward-looking
statements. Forward-looking statements speak only as of the date they are made, and the
company does not undertake any obligation to update them in light of new information or future
developments.
SOURCE: Source
3. Portugal Telecom | Technology & Innovation Conference | 2
BUSINESS TO BUSINESS
FROM TELCO TO ICT
OPERATOR
João Paulo Cabecinha | Head of corporate offering
4. Portugal Telecom | Technology & Innovation Conference | 3
PT IS THE BEST ICT&CLOUD PLAYER IN PORTUGAL
Voice and
Circuits
1990s
Data and
Internet
2000
IT and Data
centre
2005
Cloud
2010
Business & Cost
transformation
2012
PT has a track record of successful
transformation
Can we once again deliver and
capture the new growth path?
5. Portugal Telecom | Technology & Innovation Conference | 4
DIFERENT CUSTOMER REQUIREMENTS
Technology as a service,
aligned with business
needs
Triple play & mobility
High speed everywhere &
convenience
Excellence in service
support & affordable
technology
500
400
Simplicity & cost
Convenience,
performance & cost
Efficiency & business
transformation
Flexibility,
mobility & cost
SoHo
Small
enterprises
Medium
enterprises
Large
organisations
Revenues1 Customer requirements Value proposition
1 Euro Million
6. Portugal Telecom | Technology & Innovation Conference | 5
FROM TELCO TO ICT
Delivering IT as a service Addressing
Network
Company IT Workplace
Cost reduction
Business model transformation
and differentiation
• Price per service usage
• End-to-end SLAs
• 24/7 management and support
• Technological update
• Secure operation
7. Portugal Telecom | Technology & Innovation Conference | 6
ICT PORTFOLIO
Core
services
IT / IS
services
Cloud IT and Security
Connectivity
Vertical solutions
Video M2M
Unified
communications
ICT
outsourcing
BPO
8. Portugal Telecom | Technology & Innovation Conference | 7
SECURITY IS KEY
portfolio Success story
• Security operation centre
• Data centre & cloud protection
• Remote access & end point protection
• Security professional services
• Strong commitment in R&D1
• Clean pipes is a product
developed with a specific
customer that combines
top resources from leading
vendors with PT unique
capabilities to deliver
multifunctional Internet
access security, including
ISP redundancy
1 PT involvement in R&D projects (e.g. TRONE, NETS) with top global universities
9. Portugal Telecom | Technology & Innovation Conference | 8
VIDEO TO ENRICH CUSTOMER EXPERIENCE
Portfolio Success story
• Videoconference services
• Digital signage
• Content interactive solutions
• Audience measurement solutions
• Meo for enterprises
• Delivering Meo service to more
than 1/3 of top rated hotels in
Portugal and major hospitals
10. Portugal Telecom | Technology & Innovation Conference | 9
ADVANCED M2M SOLUTIONS
Portfolio Success story
Water smart metering field trial
to demonstrate operational cost
reduction and fraud prevention,
enabling new business models.M2M Platform
Smart
Energy
Smart
Metering
Other
Vertical
Managed
Connectivity
Developer
SDK
Selfcare
Portal
Connectivity
Assets / Devices /Sensors
11. Portugal Telecom | Technology & Innovation Conference | 10
FROM VOICE TO UNIFIED COMUNICATIONS
Portfolio Success story
• Advanced voice solution for a
bank with fixed mobile
convergence and UC&C user
experience to enable new
workflow to drive cost
reduction and compliance.
IMS/IP Centrex
Hosted/Cloud UC
Customer approach to
value transformation
12. Portugal Telecom | Technology & Innovation Conference | 11
CUSTOMISED VERTICAL SOLUTIONS
Portfolio Success story
• Innovative Business models:
– As a service and pay per user
– End to end solution
• Combining PT’s internal skills
and best of breed partners
• Healthcare approach with
solutions for remote diagnosis,
patient screening, telemedicine
and efficient resources allocation
in hospitals
• Designed to address customer needs:
– Operational efficiency
– Internationalisation
– Customer interaction
Banking &
InsuranceTransport
Utilities
Retail &
Distribution
Tourism
Health
Munici-
palities
Education
13. Portugal Telecom | Technology & Innovation Conference | 12
ICT OUTSOURCING
Portfolio Success story
• 5 years average contract duration
• Premium customer satisfaction
• Communications
• Data centre & servers
• Managed services
• Service desk
• Application support
26
86
+231%
20112010
Outsourcing TCV
Euro million
14. Portugal Telecom | Technology & Innovation Conference | 13
COMPETITIVE BPO OFFERING
Portfolio Success story
• Top performer in the Hackett
Group’s performance studies
• Accounting and financial services
• Human resource services
• Facilities management services
• Document management services
BPO external customers
Number of customers
22222222
741
112008
88
1009
Internal customers
External customers
15. Portugal Telecom | Technology & Innovation Conference | 14
DELIVERING ON TRANSFORMATION
IT/IS + Out. & managed services weight
on total corporate revenues1
Percentage
Non voice weight on total
corporate revenues1
Percentage
38
2011
66
2003
5
+400%
2011
25
2003
~1/3
~2/3
1 Corporate segment revenues
16. Portugal Telecom | Technology & Innovation Conference | 15
M2M
Unified Comm &
Collaboration
CloudSecurity
Video
solutions
Outsourcing
Vertical solutions
BPO
FUTURE GROWTH FROM ICT & OUTSOURCING
Corporate revenues
New LoB
Voice
Data
Equip. Sales
IT/IS +
Outsourcing
Managed Services
IT/IS +
Outsourcing +
Managed
Services
Data
Voice
Equip. Sales
~50%
Now Future
17. Portugal Telecom | Technology & Innovation Conference | 16
BUSINESS TO BUSINESS
CLOUD OPPORTUNITY
18. Portugal Telecom | Technology & Innovation Conference | 17
NETWORK AND VIRTUALISATION ENABLES CLOUD
Virtual Infrastructure
Virtual Machine
Application
Operating System
Virtual Machine
Application
Operating System
Virtual Machine
Application
Operating System
Decision process for cloud adoption
Reduction of total cost of ownership
capex to opex
Flexible and responsive time to market
• Which technologies are strategic
differentiators
• Which technologies and systems should
be virtualised
• When to migrate systems
19. Portugal Telecom | Technology & Innovation Conference | 18
Portuguese cloud market maturity1
Public Cloud
Off Premisses On Premises
Legacy IT
Private Cloud
Housing; Hosting; DC; Managed Services
Software as a Service
Platform as a Service
Infrastructure as a Service
• Half of PT Corporate customers
intend to subscribe cloud services
• 2/3 of such customers intend to
adopt a private or virtual private
architecture
• Main focus on security, infrastruc-
ture and web presence areas
PT IS A HYBRID PLAYER
SOURCE: PT/PRM Corporate Market Study; September 2011
20. Portugal Telecom | Technology & Innovation Conference | 19
ADVISING CUSTOMERS ON CLOUD JOURNEY
Business Consultancy Services Transformation Services
Inform Transform
Snapshot Impact Analysis
PT Data centre
Discovery
Transformations
Migrations
Operations
Service Mix
Legacy Cloud
Managed Services Customer Data
centre
21. Portugal Telecom | Technology & Innovation Conference | 20
STAND ALONE AND JOINT TO MARKET STRATEGY
Portugal
International
Cloud offer Go to market
Reseller /
Consultant
Independent
developer
Cloud
aggregator
Market reach
Other cloud providers
22. Portugal Telecom | Technology & Innovation Conference | 21
BEST OF BREED PARTNERSHIPS
Software as a Service
Communication as a
Service
Platform as a Service
Infrastructure as a Service
Main partner Added value from partnerships
• Technological skills and
integration capacity
• Customer base on relevant
markets and go to market
synergies
• Ability to address international
markets
23. Portugal Telecom | Technology & Innovation Conference | 22
WHAT MAKES PT CLOUD UNIQUE
Integrated ICT
Services
Service quality
ISO 20000
ISO
20000
Best of breed
partnerships
99.99%
service level
Local customer
support
Security
ISO 27001
Bandwidth
availability
Sustainability &
energy efficiency
PT data
jurisdiction
24. Portugal Telecom | Technology & Innovation Conference | 23
B2B SUCCESS STORIES
Major bank Test and development infrastructure
Tourism hotel
chain
B2B
e-Marketplace
Media group
Private R&D
Foundation
Hybrid Solution that supports core and Web applications
Cloud IaaS to support domestic and international operations
Consulting for IT transformation
VDI and IaaS to support research activities
Cloud image archive for PACS system
Customer Highlights
25. Portugal Telecom | Technology & Innovation Conference | 24
FINAL REMARKS
Business on enterprise market is changing;
ICT offering will be critical to address increasing
complex business demands
We know the key success factors for new business
– skills, partnerships and execution are key to
success
Well positioned to capture the new growth
opportunities
26. Portugal Telecom | Technology & Innovation Conference | 25
BUSINESS TO BUSINESS
Lisbon, 29 & 30 October 2012