Stephanie Wacker has over 20 years of experience as an administrative assistant and office manager. She has a proven track record of managing accounting tasks like accounts receivable, accounts payable, payroll, and bookkeeping for multiple companies. Her skills include office administration, data entry, record keeping, customer service, and computer programs like Microsoft Office. She is seeking a new position where she can utilize her organizational abilities and experience handling a variety of administrative responsibilities.

1. STEPHANIE L. WACKER
2312 Turkey Point Road, Baltimore, MD 21221
Home: 410-686-6203 Cell: 410-917-3969
stephwacker@aol.com
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ADMINISTRATIVE ASSISTANT
Dedicated, detailed-oriented and multitasking Business Professional with extensive experience in a variety of
fast-paced environments. Successful track record for working independently as well as with others. Outstanding
reputation for maintaining client confidentiality. Key strengths include:
• Office Management * Bookkeeping / Payroll * Account Reconciliation
• Database / Spreadsheets * Accounts Payable / Receivable * Expense Reduction
• Staff Supervision * Bank Reconciliation * Notary Republic
• Inventory Management * Peachtree Accounting * Customer Satisfaction
• MS Office Programs* Records Management * Department Reports
ACCOMPLISHMENTS
Operations
• Collaborated with Project Managers, Service Coordinator, Purchasing Depts. and Regional Credit Managers
to ensure smooth work flow and efficient organization operations.
Data Organization
• Improved office organization by compiling budget reports, financial spreadsheets, organizational charts and
company data reports using Microsoft Excel and Word functions, policies and procedures manuals.
File Management
• Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that
all documentation has been received and filed.
Administration
• Answered multiple phone lines, transferred calls to corresponding departments, filed records and processing
of invoice billing, accounts payable and receivable through Peachtree Accounting, AS400 and Get Paid
weekly check runs, and handle/resolve any vendors inquiry, typing 40-50 wpm, 10 key adding machine,
office machines computers, fax, copiers, statements, front desk reception, validate CFC cards
Customer Service
• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and
resolving problems to maximize efficiency.
Payroll Assistance
• Assisted with payroll preparation and entered data into cumulative payroll document.
Professional Experience
Credit Associate 2013-Present
R.E. Michel Company Baltimore, MD
 Florida Region, 1500 customers, 18 branches
 Make collection calls, via fax and email, answer phones and rollover calls
 Payment plans on past due owed, credit card payments
 Final Demands, get file together for placement with Attorney
 Maintain accounts thru iSeries aging and Get Paid program, raise credit limit up to $25K
Pull invoices, mail statements, pull check copies when needed
 NSF checks – for payments or cash sales
 Note accounts with Attorney follow ups and payments

2.  Update customers account, run DNB’s, credit references, get credit application and CBI’s
 NACM reports
 Do adjustments batches, clear service charges and washes off accounts, chargebacks, credits and returns
 Work with Regional Credit Manager, Attorney Manager, Branch Managers and Salesmen
STEPHANIE L. WACKER Page 2 of 2
Office Manager 2006 - 2012
J.M. Taylor Mechanical Contractors Baltimore, MD
• All aspects in processing AR/AP through Peachtree, for 5 Companies
• Process timely check runs on a weekly basis
• Job Costing and Cash Flow
• Data Entry
• Reconcile bank accounts, prepared daily bank deposits
• Responsible for collections of past due accounts
• Weekly Payroll for 20 employees
• Managed a $4.5 million business for the last six years
• Saved more than $5000 per year on office supplies, internet/phone service, payroll company, and more by
selecting new vendors and participating in first time buyers programs.
Accounts Receivable Clerk 2004 - 2006
Lyon Conklin Elkridge, MD
• AR and AP
• Cash posting for all 15 branches ($4-$6 million a month)
• Process extended warranties, claim backs and NSF checks and fees
• Organize truck route reports for 15 branches
• Quarterly IFTA fuel tax for all branches
• Petty cash drawer and prepare bank deposits
• Organize cash and credit card reconciliation reports for 15 branches
• Assisted Credit Managers for all branches
• Extensive multi-taking in a fast-paced environment
Administrative Assistant 1996 - 2004
Rittenhouse Fuel Company Baltimore, MD
• AR and AP
• Receptionist answer 5 phone lines
• Accounting and Bookkeeping
• Daily Bank Deposits
• Payroll
• Training of new employees
• Multi-tasking
• Inventory Control
ADDITIONAL RELEVANT EXPERIENCE
Teller Carrollton Bank Baltimore, MD
Cashier Dickerson’s Market Baltimore, MD

3. Education
Institute of Notre Dame Baltimore, MD
Business High School Diploma
Banking School Halethorpe, MD
Teller Certification
Summa Cum Laude

4. Computer Skills - Microsoft Word * Excel * Outlook * Powerpoint