S. Renee Wright-Fletcher is seeking an administrative role and has over 10 years of experience in accounting, customer service, and office management. She has skills in accounts receivable/payable, data entry, record keeping, inventory management, and using QuickBooks. Her experience includes roles managing accounts, payroll, and assisting customers at various companies. She is proficient in Microsoft Office, accounting software, and office equipment.

1. S. Renee Wright-Fletcher
503-803-8413
Renee@programs.net
Objective I have 10+ years expanding knowledge and skills as an Administrative Assistant, Accounts
Payable/Receivables person, etc. in varying markets from General Office to Manufacturing
that can be put to use for your company.
Skills  Excellent Organizational Skills
 Strong Customer Relations Skills (phone,
email, in-person)
 Quick, Accurate Data Entry
 Accounts Receivable/Accounts Payable
 Payroll
 Job Quoting, Tracking & Costing
 Process Orders & Tracking
 Maintaining Inventory
 Record Keeping via electronic and paper
files
 QuickBooks – most facets
 Maintain & Order Office Supplies
 Multi-Line Phones, Copier, Scanner, Fax, 10-
key
 Research & File Maintenance
 Vendor tracking & maintaining relations
 Expense Tracking – via credit card, cash,
expense reports, etc.
 Technical Writing
 Mail Sorting
 Confidentiality, Professional, Positive Attitude,
Reliable
 Problem Solve, Detail-oriented, Flexible
 Computer: Word; Excel; most email programs, i.e., Outlook, Gmail, AOL, MSN, etc.,
QuickBooks, calendaring, Google, Yahoo, FedEx, UPS, USPS, etc.
 Office Equipment: multi-line phones, fax, copier, scanner, printers (to include set-up and
general maintenance)
Experience Wrightly Organized – Self-Employed (approx. 20 hours per month
based on customer need)
QuickBooks Account management: balancing checking and credit card accounts,
cleaning up invoices, gathering reports for Tax Accountant, entering AP/AR,
verifying deposits credited to correct invoices, Billing customers, tracking job costs
by outside vendors and employee hours (using QuickBooks 2013); Handling
Accounts Receivables and Payables; Assisting accountant with necessary tax-related
paperwork and tracking, Quarterly and Fiscal Year End taxes, Entering bills and
invoices into QuickBooks; processing bills to be paid; tracking bill paying
Reconciling Checking, Cash, and Credit Card accounts – either online or using
paper checkbook
Office maintenance: filing, tracking order forms, organization
Payroll: one company is a cash-based berry farm; payroll is done in Excel-
created sheets taking into account hours worked, flat rates, and pound rates,
taxes taken out
Certified Payroll forms
State/Federal paperwork: when necessary, I track down correct filing
paperwork, contracted need paperwork, confer with the entity requiring it and
ensure it is filled out and turned in a timely fashion
Respond to email inquiries and/or direct them to appropriate person
Assist customers via phone and/or email
Payroll reporting to Paychex – tracking employee hours thru electronic(Kronos)
time clock; HR support
Write SOPs
10/2012 - Current

2. Customer Service, Administrative Assistant
RPT Ventures, Inc., Gresham, OR
Responsibleforansweringphones and helping customers with sales orcomplaints;
Daily invoicing with QuickBooks (inputting, sorting, and routing); Ordering stock
& keeping track ofstock on hand
Conversing with customers viaEudoraemail &on thephonere: theirorders or
otherrelated issues; Runningcredit card charges; Keeping track of customerorders,
thru filing system,Excel spreadsheets and QuickBooks
Shipping orders:packaging, labelingforshipping, stock(ordering&keeping track
ofsupply), and tracking orders viaUSPS, UPS, and Federal Express
WroteSOPs, trained employees
10/2000 to
10/2012
Office Assistant/Bookkeeper
Mt. Hood Piping & Welding, Inc., Boring, OR
Worked undertheownerofthebusiness assisting in answering phone calls, email
(MSN), snail mail, filing, photocopying,faxing, and other duties as required by the
business owner
Assisted with writing comprehensive job quotes; Create company brochure;
Ordering theparts/supplies in orderto follow through on accepted quotes; Filing
for permits; Scheduling locating services; Scheduling job times & assisting owner
with keeping schedule
Filing for Permits – City and County; setting up locator services
Handle shipping of parts back to customers when jobs are completed; Ordering
and tracking of parts ordered for specificjobs
Keeping billing on track: writing invoices & estimates in QuickBooks; A/R:
Entering payments into QuickBooks, depositing checks into bank account and
keeping track ofcompanyfunds; A/P: Enteringvendorinvoices into QuickBooks,
writing company checks to pay in timely fashion (bill pay via QuickBooks);
Connecting banking/credit card accounts with QuickBooks and tracking online
statements;Processing payroll; Assisting with Quarterly and Fiscal Year End taxes
** Also worked with Industrial Training Unlimited – business owner’s
online education website in writing classes, preparing documentation to
send to State for approval, creating company brochures, etc. **
11/2008 to
10/2012
Administrative Assistant
ANA International, Tigard, OR
Maintain correspondence with customers via phone and email (Outlook);
Successfully completeall jobs bytimerequested (at end ofpositionwrote SOPs for
my position)
CoordinateLTLshipments forcustomersin a timely fashion with the warehouse,
invoicing, bills of lading, shipping/trucking companies (LTL), etc.; Work with
Broker companyforincoming &outgoingcargo; Organized shipping department
for ease of access for parts/materials for customers; Verified outgoing and
incoming shipments matched manifests
Keep track of stock: incoming, outgoing
Enterbills from suppliersinto QuickBooks; A/R:enterpayments from customers
into QuickBooks – properlytrack payments withcorrect invoices; A/P: prep of bill
payments for Office Manager
08/2010 to
02/2011

3. Education AAS – Psychology 2005 - 2007
Mt. Hood Community College, Gresham, OR
Diploma
Mancos High School, Mancos, CO
1988
References Furnished on request.