Allison Morris has over 10 years of experience providing operational support to municipal departments through her strong personal and organizational skills. She is proficient in tasks such as account and revenue processing, cash receipt reconciliation, and records maintenance. Ms. Morris also has expertise in communication and responding to inquiries from businesses and the public. She is focused on process improvement and ensuring accuracy in all assigned tasks.

1. Allison Morris Allison Morris has over ten years experience in process support services. With strong
personal and organizational skills, she is proficient in providing operational support to
various municipal departments. Ms. Morris is adept at account and revenue
processing, cash receipt reconciliation, and records/log maintenance and retention.
She has proven first-tier responseexpertise and excellent communication skills,
providinga high degree of satisfaction in call screening,inquiry responses,and
interaction with businesses and thegeneral public. With a focus on process
improvement, Ms. Morris continuously pursues maximumefficiency and productivity.
Her consistentattention to detail ensures accuracy on any task assigned.
Relevant Projects
Revenue Specialist
City of Dunwoody
Privatized Services
Administrative Support
Services
City of Dunwoody
Privatized Services
Assistant Office Manager
RCS Foods
Kennesaw, GA
Maintains processes and procedures that identify,record, and secureall City revenues.
Maintains all revenuecontrol records in accordancewith applicablelaws,guidelines,
standards,and bestpractices for municipal accounting. Responsiblefor accounting
department compilation of key performance indicators. Billsand collects business
occupation taxes,reviewing calculation of fees and charges for accuracy.Coordinates
with local,state,and federal agencies charged with collection and disbursementtaxes,
assessments,and fees to ensure full and timely collections.Collects and records revenue
payments while ensuringproper creditingof customer accounts.Processes applications,
issuedesignated licenses and permits,and calculaterelated fines and charges
appropriately.Respond to public inquiries regarding collection of taxes,fees,
assessments,or other charges.Collects excisetaxes from commercial sources and
prepare reports for management review. Coordinates collection with consultants of all
City fees received by other departments, includingPublic Works and Community
Involvement. Reconciles cash receipts collected daily and prepares daily bank deposits.
Identifies record and report relevant accountingperformance measurements.
Received and screened visitors and telephonecalls duringtheCity’s business hours,
providingfirst-tier responses to customer inquiries and directingcustomers to
appropriateperson or department. Managed all incomingand outgoingmail or packages,
maintaininga logof packages,monetary receipts, carrier,sender,and recipient.
Provided support for accountingand human resources.Served as a records retention
liaison for the Financeand AdministrativeDepartment, creatinglistof records to be
purged accordingto city’s records retention schedule. Provided assistanceto the Finance
Department, including daily check logfrom incomingmail,editingof Excel documents,
emailingrequested occupational tax renewals to Dunwoody businesses,contacting
businesses to update their open/closed status in Tyler system, and answeringroutine
business licensequestions.
Improved and maintained administrativefunctions for eightrestaurants,includingpayroll,
weekly sales charts,marketingstatistics,and company expenses. Responsiblefor invoice
processingfor four restaurants on a weekly basis.Answered company phone calls and
responded to queries.Assisted with marketing team's community-buildingonlineand
event strategies that increased daily sales by more than 15%. Prepared and presented
weekly sales and data reports to department heads.
Education Bryan College, English Literature& Communications/Journalism,Dayton,TN