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+
Beginning Social
Media with
Crowdfunding
Campaigns and
Start Ups
A presentation by Susan Fant
www.susanfant.com
susanchesley@gmail.com
Kickstarter
IndieGoGoGo Fund Me
Entrepreneurship
+
Introduction: Social Media, Starting
Up and Crowdfunding
Bottom Line: We need to prove the potential impact
of social media, measure its effectiveness, and align
activities with company financials.
Logo: Kickstarter, IndieGoGo, Go Fund Me
Source: Harvard Business Review & SAS Social Media Surveys - 2010
+ About Susan
 University of Alabama Instructor in
Masters of Marketing Program –
Create & Teach MKT597: Digital &
Social Media Marketing Courses
 President of Castle Sands LLC –
Create Websites & Social Media
Presences for Professionals
 Executive Director Foresight Education
& Research Network (online network
3,500+ professionals worldwide)
 Education: Birmingham-Southern
College & University of St Andrews
(Business + Technology)
 www.susanfant.com
www.slideshare.net/susanchesleyfant
Twitter: @susanchesley
#CoolestClassAtUA
Time to research Google Glass!
+
Outline for Today
 Using Social Media for Your Business
 The Basics: Facebook & Twitter
 Platforms: Emphasis on Facebook Pages
 How to Understand the Platform‟s Analytics
 Social Media for Crowdfunding
 Hints and Pro-Level Tips for Success
 Resources / Questions
Twitter: @susanchesley #CoolestClassAtUA
+
Using Social Media Professionally
to Meet Your Goals
 In order to have ROI potential, you must understand:
 How to use different platforms / channels
 How to gauge effectiveness
 How to integrate into other marketing efforts
 You are looking to impact the bottom line (ROI) and
capitalize on the ability to create, listen, analyze and
interact with your customer conversations online.
Twitter: @susanchesley #CoolestClassAtUA
+
What Does Social Media Do
(other than promote funny cat videos?)
 Social Media has 4 Core Functions that can help you if
you understand them.
 When you craft your own social media strategy (with
paper and pencil) think about these functions!
 With social media you can:
Monitor, Lead, Amplify & Respond
Twitter: @susanchesley #CoolestClassAtUA
Source: Harvard Business Review & SAS Social
Media Surveys - 2010
+
Nothing is for Free
(…but Free is a Great Place to Start)
 Social Media - is not free - but it is a great way to tell
your story & can be tailored to your budget.
 Setting up your accounts can be free. But that‟s
where it ends (and that‟s okay)
 Time is an opportunity cost
 Budget hiring someone to work on your social media
 Budget can be spent on “sponsored” stories and promotions
 Bottom Line: Utilizing social media can be less
expensive and more impactful than other media
resources if you use it correctly.
Twitter: @susanchesley #CoolestClassAtUA
+
Facebook =
www.facebook.com/business
 680 million Monthly Active Users in
Dec. „12
 1 out of every 5 page views in the USA
is on Facebook
 Main competition is for attention
 Edge Rank – the more engagement a
user has with content the stronger Edge
Rank believes the user‟s interest is in
similar content and filters newsfeed
accordingly
 Likes, clicks, shares proves interest  It
does not track purchases or conversions
Twitter: @susanchesley #CoolestClassAtUA Source: Jab, Jab, Jab Right Hook by Gary Vaynerchuk
+
You Want More ENGAGEMENT
(Likes are Good but Not the End-All)
 LESS Likes MORE Engagement
 With Edge Rank it is more important to get
engaged users who will LIKE & SHARE your
content
 Promote your Facebook presence online and
offline with flyers, banners, in-store
displays, giveaways/coupons, and actively
engaging your audience
Twitter: @susanchesley #CoolestClassAtUA
+
In-Depth:
Creating a Facebook Page
1. Set Your Goals
 What do you want? More
Followers?
 More Sales? More Money?
2. Understand Yourself
 This is your chance to tell a
story about your
organization or business.
Twitter: @susanchesley #CoolestClassAtUA
+
Create Shareable Content & Calls
to Action (So Your Followers Help You)
Twitter: @susanchesley #CoolestClassAtUA
+
Learn About Your Audience
Twitter: @susanchesley #CoolestClassAtUA
+
Understand Your Posts
Twitter: @susanchesley #CoolestClassAtUA
+
Know the Demographic
(It May Surprise You.)
Twitter: @susanchesley #CoolestClassAtUA
+
Twitter = business.twitter.com
 As of 12/2012 more than 100 million users in the USA
 Twitter users post 750 tweets per second
With Twitter you are talking to the world at large
– anyone can find you via a hashtag (#) and you
can talk with anyone – it‟s an open network
Twitter: @susanchesley #CoolestClassAtUA Source: Twitter & Jab, Jab, Jab Right Hook by Gary Vaynerchuk
+
Good & Unexpected Things Can
Happen on Twitter
Twitter: @susanchesley #CoolestClassAtUA
+
Great Story Telling Happens on
Twitter (When You Set it Up Just Right)
Twitter: @susanchesley #CoolestClassAtUA
+
Not So Great Things Happen Too
(You should be aware, but not scared)
Twitter: @susanchesley #CoolestClassAtUA
+
What Does it All Mean?
You can tailor fit your marketing to your
target market online which may be the
same or different than who is coming into
your offline business.
You can test content immediately and see
what works and what doesn‟t. A lot of social
media is about experimentation.
Twitter: @susanchesley #CoolestClassAtUA
+
Now What Do I Do With
Crowdfunding?
 Be on Facebook & Twitter
BEFORE you launch your
campaign.
 You can have the best
campaign ever – and social
media is a BIG way to tell
people about it.
 Videos, Pictures, Visuals
Make Connections, Gain
Followers, and HELP You!
Twitter: @susanchesley #CoolestClassAtUA Logo: Kick Starter
+
Don‟t Depend on Just Your Friends
(Ask them For Help Not Money)
 Utilize Hashtags, Shareable
Content, Newsletters, Emails, Videos  Be Vibrant
 Get Schedule Ready: Crowdfunding is Going to Eat Up
a Lot of Time & Effort  “Content Monster”
 (From IndieGoGo) Don‟t ask for $$ instead ask:
 “Help me spread the word: LINK HERE”
 “Know anyone who might like this? LINK HERE”
 Who can help me find the next backer? LINK HERE”
Twitter: @susanchesley #CoolestClassAtUA Source: PBS Media Shift
+
Suggested Resources
 http://www.facebook.com/business
 http://business.twitter.com
 http://www.pbs.org/mediashift/2013/12/10-things-to-
know-about-social-media-savvy-crowdfunding/
 http://www.slideshare.net/susanchesleyfant
 http://socialmediatoday.com
Twitter: @susanchesley #CoolestClassAtUA

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Starting Social Media with Crowdfunding & Start Ups

  • 1. + Beginning Social Media with Crowdfunding Campaigns and Start Ups A presentation by Susan Fant www.susanfant.com susanchesley@gmail.com Kickstarter IndieGoGoGo Fund Me Entrepreneurship
  • 2. + Introduction: Social Media, Starting Up and Crowdfunding Bottom Line: We need to prove the potential impact of social media, measure its effectiveness, and align activities with company financials. Logo: Kickstarter, IndieGoGo, Go Fund Me Source: Harvard Business Review & SAS Social Media Surveys - 2010
  • 3. + About Susan  University of Alabama Instructor in Masters of Marketing Program – Create & Teach MKT597: Digital & Social Media Marketing Courses  President of Castle Sands LLC – Create Websites & Social Media Presences for Professionals  Executive Director Foresight Education & Research Network (online network 3,500+ professionals worldwide)  Education: Birmingham-Southern College & University of St Andrews (Business + Technology)  www.susanfant.com www.slideshare.net/susanchesleyfant Twitter: @susanchesley #CoolestClassAtUA Time to research Google Glass!
  • 4. + Outline for Today  Using Social Media for Your Business  The Basics: Facebook & Twitter  Platforms: Emphasis on Facebook Pages  How to Understand the Platform‟s Analytics  Social Media for Crowdfunding  Hints and Pro-Level Tips for Success  Resources / Questions Twitter: @susanchesley #CoolestClassAtUA
  • 5. + Using Social Media Professionally to Meet Your Goals  In order to have ROI potential, you must understand:  How to use different platforms / channels  How to gauge effectiveness  How to integrate into other marketing efforts  You are looking to impact the bottom line (ROI) and capitalize on the ability to create, listen, analyze and interact with your customer conversations online. Twitter: @susanchesley #CoolestClassAtUA
  • 6. + What Does Social Media Do (other than promote funny cat videos?)  Social Media has 4 Core Functions that can help you if you understand them.  When you craft your own social media strategy (with paper and pencil) think about these functions!  With social media you can: Monitor, Lead, Amplify & Respond Twitter: @susanchesley #CoolestClassAtUA Source: Harvard Business Review & SAS Social Media Surveys - 2010
  • 7. + Nothing is for Free (…but Free is a Great Place to Start)  Social Media - is not free - but it is a great way to tell your story & can be tailored to your budget.  Setting up your accounts can be free. But that‟s where it ends (and that‟s okay)  Time is an opportunity cost  Budget hiring someone to work on your social media  Budget can be spent on “sponsored” stories and promotions  Bottom Line: Utilizing social media can be less expensive and more impactful than other media resources if you use it correctly. Twitter: @susanchesley #CoolestClassAtUA
  • 8. + Facebook = www.facebook.com/business  680 million Monthly Active Users in Dec. „12  1 out of every 5 page views in the USA is on Facebook  Main competition is for attention  Edge Rank – the more engagement a user has with content the stronger Edge Rank believes the user‟s interest is in similar content and filters newsfeed accordingly  Likes, clicks, shares proves interest  It does not track purchases or conversions Twitter: @susanchesley #CoolestClassAtUA Source: Jab, Jab, Jab Right Hook by Gary Vaynerchuk
  • 9. + You Want More ENGAGEMENT (Likes are Good but Not the End-All)  LESS Likes MORE Engagement  With Edge Rank it is more important to get engaged users who will LIKE & SHARE your content  Promote your Facebook presence online and offline with flyers, banners, in-store displays, giveaways/coupons, and actively engaging your audience Twitter: @susanchesley #CoolestClassAtUA
  • 10. + In-Depth: Creating a Facebook Page 1. Set Your Goals  What do you want? More Followers?  More Sales? More Money? 2. Understand Yourself  This is your chance to tell a story about your organization or business. Twitter: @susanchesley #CoolestClassAtUA
  • 11. + Create Shareable Content & Calls to Action (So Your Followers Help You) Twitter: @susanchesley #CoolestClassAtUA
  • 12. + Learn About Your Audience Twitter: @susanchesley #CoolestClassAtUA
  • 13. + Understand Your Posts Twitter: @susanchesley #CoolestClassAtUA
  • 14. + Know the Demographic (It May Surprise You.) Twitter: @susanchesley #CoolestClassAtUA
  • 15. + Twitter = business.twitter.com  As of 12/2012 more than 100 million users in the USA  Twitter users post 750 tweets per second With Twitter you are talking to the world at large – anyone can find you via a hashtag (#) and you can talk with anyone – it‟s an open network Twitter: @susanchesley #CoolestClassAtUA Source: Twitter & Jab, Jab, Jab Right Hook by Gary Vaynerchuk
  • 16. + Good & Unexpected Things Can Happen on Twitter Twitter: @susanchesley #CoolestClassAtUA
  • 17. + Great Story Telling Happens on Twitter (When You Set it Up Just Right) Twitter: @susanchesley #CoolestClassAtUA
  • 18. + Not So Great Things Happen Too (You should be aware, but not scared) Twitter: @susanchesley #CoolestClassAtUA
  • 19. + What Does it All Mean? You can tailor fit your marketing to your target market online which may be the same or different than who is coming into your offline business. You can test content immediately and see what works and what doesn‟t. A lot of social media is about experimentation. Twitter: @susanchesley #CoolestClassAtUA
  • 20. + Now What Do I Do With Crowdfunding?  Be on Facebook & Twitter BEFORE you launch your campaign.  You can have the best campaign ever – and social media is a BIG way to tell people about it.  Videos, Pictures, Visuals Make Connections, Gain Followers, and HELP You! Twitter: @susanchesley #CoolestClassAtUA Logo: Kick Starter
  • 21. + Don‟t Depend on Just Your Friends (Ask them For Help Not Money)  Utilize Hashtags, Shareable Content, Newsletters, Emails, Videos  Be Vibrant  Get Schedule Ready: Crowdfunding is Going to Eat Up a Lot of Time & Effort  “Content Monster”  (From IndieGoGo) Don‟t ask for $$ instead ask:  “Help me spread the word: LINK HERE”  “Know anyone who might like this? LINK HERE”  Who can help me find the next backer? LINK HERE” Twitter: @susanchesley #CoolestClassAtUA Source: PBS Media Shift
  • 22. + Suggested Resources  http://www.facebook.com/business  http://business.twitter.com  http://www.pbs.org/mediashift/2013/12/10-things-to- know-about-social-media-savvy-crowdfunding/  http://www.slideshare.net/susanchesleyfant  http://socialmediatoday.com Twitter: @susanchesley #CoolestClassAtUA