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The roles of directors,
Staffing Your Program   coordinators, students,
                        and others
What We’ll Cover
• Staffing Standards

• Student Roles

• Considerations for where to house

• Sample Organizational Structures

• Opportunities for collaborating across campus
Staffing Standards
• 40 students: to 1 staff

• During BLP start up: clarify
  roles of staff and appoint
  director

• Bonner Director reports to
  Senior Administrator

• Creatively leverage available
  staffing (e.g., work study,
  VISTAs placed with
  partners)
Thoughts?
Dividing Staff Roles?
Student Roles
• Senior Intern(s)—training, site
 liaison, administration

• Congress Representatives—two
 student leaders with a big
 idea project

• Bonner Leadership Team &
 committees—class
 meetings, projects,
 community fund

• Bonner student liaison with
 campus-wide student
 leadership structure
Bonner Interns
                   •   1 - 4 motivated students, mostly rising Seniors or Juniors, who
                       serve in key program management roles
     Who?          •   Primary placement for 10 hours/week is with Bonner Program
                   •   Have demonstrated and developed leadership qualities throughout
                       program (or on campus for new programs)
                   •   Identify students who have strong understanding of
                       Bonner Program and/or how service is organized on your campus
 How to pick?      •   Groom students in junior year (or before)
                   •   some Senior Interns start in the summer before their year

                   •   Coordinate the Bonner Leadership Team (students)
                   •   Organize and help lead meetings, training, & enrichment activities
 What they do?     •   Help manage service sites, serving as a liaison
                   •   Help manage BWBRS


                   •   Senior Interns have track at Summer Leadership Institute
When and& Where?   •   Many also were Congress Reps or attend Congress
Bonner Interns
Training & Support
• Every summer and through
  online connections

• intensive training

• program management

• how to lead your peers

• how to design and lead
  workshops

• download and use the
  Senior Intern Handbook
Bonner Congress
                   • Two motivated students who show leadership potential and a
                       desire to improve your program, school, and community
      Who?         • Willing to communicate with peers, the Foundation, and other schools
                   • Will make a commitment above and beyond their regular service hours

                   •   Educate yourself and prospective students on the role
                   •   Work with students to identify idea for their Congress Proposal
  How to pick?     •   Create a process that includes student voice (voting,
                       presentations, nomination committee) and administrator input

                   •   Design & implement a plan for a big idea to build or strengthen
                       their Bonner Program, campus, or community
  What they do?    •   Collaborate with other Reps and learn from other campus
                       programs
                   •   Attend two meetings annually

                   •   Online (emails, Bonner Congress Group, Wiki)
 When and Where?   •   Fall Meeting and track at Summer Leadership Institute
Bonner Congress - Big Idea Project
• Their role is to
  Represent, Build, Lead
• They identify a
  project for
  strengthening:
  • community impact
  • student development
  • campus-wide culture

• Start-up can be the
  Big Idea project
Bonner Congress
Meetings
• Every fall and summer

• inspiring learning

• national networking

• connect with national and
  international partners

• attend workshops

• engage in visioning, planning
  and sharing best practices
Other Student Leadership Roles
               •   Manage a team of students who work at same
 Site or Issue     service site or with a similar issue (i.e. homelessness)
               •   Issue-based research
 Team Leader •     Help set goals and create long-range plans
               •   Recruit volunteers and coordinate projects

               •   Represent class on the Bonner Leadership Team
               •   Familiarity with the student development model
  Class Reps   •   Assist with cohort/class meetings (training,
                   reflection)

               •   Examples include:
                   ★ Bonner Love (community building)
  Committees       ★ Community Fund
                   ★ Campus-wide Initiatives
When looking where
to house consider
• Access to resources

• Visibility and location

• Access to students

• Access and status with
  faculty

• Institutional respect

• The potential for building
  a culture of service
Some Governance Considerations
                                    Strengths                             Concerns                                 Other

                             Fit with broader departmental       Fails to become integrated at the
                                                                                                       Many campuses have started from
    Student Affairs          mission; student-led programs;     institution’s core; lack of curricular
                                                                                                              this vantage point
                                       larger scale              change; co-curricular devaluation




                            May build around the capacities of
                                                               Service can be episodic if only tied    Having program under Academic
                            faculty & students and, with care,
   Academic Affairs         meet more complex community
                                                                to courses; lack of student voice        Affairs does not guarantee
                                                                   and leadership; staff driven               curricular change
                                         desires


  Student & Academic
                             Campus can provide a broader
        Affairs                range of student & faculty
                                                                 Lack of coordination can lead to         This strategy may be equally
                                                                 frustration; students often left to   effective; it largely depends on the
                             involvement and types of civic
     (separate but                    engagement
                                                                   navigate options on their own             leadership & resources
      coordinated)
   Integrated Center
                              Leverages resources from &        Coordination and decision-making
                                                                                                       Many established campuses seem
(‘hub’ where curricular &   change within curricular and co-    may involve more time & people;
                                                                                                       to be moving here, but it requires
                              curricular; high potential for     can end up with building but no
    co-curricular are       campus-wide institutionalization             vision or plan
                                                                                                        real negotiations around power
       combined)
Questions?
Considerations?
Sample of an Organizational Structure
                                                    Center Director
                                           (manages Center & oversees Bonner Program)




      Bonner Coordinator                                                                    Other Center Staff
            (manages Bonner Program)                                                           (manage other programs)



                                                           VISTAs
                                           (training, enrichment, community partnerships)




           Senior Intern(s)                                                        Site/Project Coordinators
   (training, enrichment, community partnerships)                                       (campus-wide volunteer management)




  Bonner Student Leadership Team                                                     Bonner Congress Reps
     (class reps, committees, community fund)                                       (Foundation link, student voice, special projects)
Start-Up Model: Grow Over Time
  - Bonner Program director may wear multiple hats
  - Begin with 5-10 students (usually freshmen with some upper
    class student leaders)
  - Progressively add more students each year (by class)
  - Link with campus-wide service programs from outset (for
    events, projects)

    Bonner Program Director                       Other Campus Faculty/Staff
             (manages Bonner Program)                (engaged in community service learning)




            Bonner Leaders                        Student Service Programs
     (5-10 students — 2 serve as Congress Reps)      (campus-wide volunteer management)
Established Program:
Continues to Build Staff
                                                        Center Director
                                               (manages Center & oversees Bonner Program)




    Bonner Program Director                                                  Other Campus Faculty/Staff
                 (overall management)                                              (engaged in community service learning)




   VISTAs in management roles                                                 Service Learning/CBR Staff
    (training, enrichment, community partnerships)                                 (supporting academically-based service)




        Site/Project Leaders                                                Community Work-Study Programs
    (for teams of students at 6-15 sites or clusters)                       (i.e., America Reads, 1-2 year commitments by student)




   Bonner Scholars & Leaders                                                  Other Student Service Projects/Clubs
    (20-100 students — 2 serve as Congress Reps)                                      (1x or occasional service projects)
Sample Campus: Rider University
                                                        President


                                                  Dean of Students
                                               (Dr. Anthony Campbell)


   Administrative                              Director of Campus Life
      Assistant                                    (Dave Keenan)
 (Vickie Mclaughlin)

                                           Assistant Director of Campus Life
                                                    (Annie Pasqua)



                                           Coordinator of Community House /
        Bonner Senior Intern                                                           Urban Education Coordinator / FT
                                                    House Director
                                                                                             AmeriCorps Member
                                                    (Jane Sanchez)



                                             Bonner Leadership Team
                                  (2 Freshmen, 2 Sophomores, 2 Juniors, 2 Seniors)




Site-Based Team          Site-Based Team           Site-Based Team              Site-Based Team          Site-Based Team



           Site-Based Team            Site-Based Team               Site-Based Team        Site-Based Team
Opportunities to Collaborate
                                                                                Academic
 Student Life/Affairs                        Admissions
 Shared training; calendar; student                                            Departments
                                       recruitment, selection, diversity   CBR, PolicyOptions.org, courses,
              groups
                                                                            minor, High-Impact Initiative



                                       Leverage the Bonner
    Career Services                                                        Chaplain/Religious
  career advising, fairs, trainings,
                                         Program to build                         Life
  nonprofit career exploration,
           internships
                                           campus-wide                      vocation; advising; enrichment
                                                                                      workshops
                                              culture

      Multicultural                        International                   Public Relations/IT
        Affairs                               Affairs                         Department
  diversity, training, recruitment,
                                       study abroad, trips, internships         media, news, website
       community relations
Strategies for Collaboration?
Key Factors for Institutional Support
           • Access to and stated support of senior
             leadership

           • Financial support (i.e., work study, stipends)
             for students to engage in service

           • Visibility in online and written communications
             (from recruiting to alumni news)

           • Faculty engagement and curricular links

           • Lived mission, strategic plans, and budget
             that reflects community engagement priorities
Recommendations for Building Support
          • Strategically build your team—starting with
            students

          • Creatively consider new programs—from more
            Federal Work Study placements to partnering
            with national organizations

          • Integrate, integrate, integrate

          • Communicate frequently, positively, and
            strategically with those above you—manage
            up

          • Build a core constituency on and off campus
What else?

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Staffing 8 2-12

  • 1. The roles of directors, Staffing Your Program coordinators, students, and others
  • 2. What We’ll Cover • Staffing Standards • Student Roles • Considerations for where to house • Sample Organizational Structures • Opportunities for collaborating across campus
  • 3. Staffing Standards • 40 students: to 1 staff • During BLP start up: clarify roles of staff and appoint director • Bonner Director reports to Senior Administrator • Creatively leverage available staffing (e.g., work study, VISTAs placed with partners)
  • 5. Student Roles • Senior Intern(s)—training, site liaison, administration • Congress Representatives—two student leaders with a big idea project • Bonner Leadership Team & committees—class meetings, projects, community fund • Bonner student liaison with campus-wide student leadership structure
  • 6. Bonner Interns • 1 - 4 motivated students, mostly rising Seniors or Juniors, who serve in key program management roles Who? • Primary placement for 10 hours/week is with Bonner Program • Have demonstrated and developed leadership qualities throughout program (or on campus for new programs) • Identify students who have strong understanding of Bonner Program and/or how service is organized on your campus How to pick? • Groom students in junior year (or before) • some Senior Interns start in the summer before their year • Coordinate the Bonner Leadership Team (students) • Organize and help lead meetings, training, & enrichment activities What they do? • Help manage service sites, serving as a liaison • Help manage BWBRS • Senior Interns have track at Summer Leadership Institute When and& Where? • Many also were Congress Reps or attend Congress
  • 7. Bonner Interns Training & Support • Every summer and through online connections • intensive training • program management • how to lead your peers • how to design and lead workshops • download and use the Senior Intern Handbook
  • 8. Bonner Congress • Two motivated students who show leadership potential and a desire to improve your program, school, and community Who? • Willing to communicate with peers, the Foundation, and other schools • Will make a commitment above and beyond their regular service hours • Educate yourself and prospective students on the role • Work with students to identify idea for their Congress Proposal How to pick? • Create a process that includes student voice (voting, presentations, nomination committee) and administrator input • Design & implement a plan for a big idea to build or strengthen their Bonner Program, campus, or community What they do? • Collaborate with other Reps and learn from other campus programs • Attend two meetings annually • Online (emails, Bonner Congress Group, Wiki) When and Where? • Fall Meeting and track at Summer Leadership Institute
  • 9. Bonner Congress - Big Idea Project • Their role is to Represent, Build, Lead • They identify a project for strengthening: • community impact • student development • campus-wide culture • Start-up can be the Big Idea project
  • 10. Bonner Congress Meetings • Every fall and summer • inspiring learning • national networking • connect with national and international partners • attend workshops • engage in visioning, planning and sharing best practices
  • 11. Other Student Leadership Roles • Manage a team of students who work at same Site or Issue service site or with a similar issue (i.e. homelessness) • Issue-based research Team Leader • Help set goals and create long-range plans • Recruit volunteers and coordinate projects • Represent class on the Bonner Leadership Team • Familiarity with the student development model Class Reps • Assist with cohort/class meetings (training, reflection) • Examples include: ★ Bonner Love (community building) Committees ★ Community Fund ★ Campus-wide Initiatives
  • 12. When looking where to house consider • Access to resources • Visibility and location • Access to students • Access and status with faculty • Institutional respect • The potential for building a culture of service
  • 13. Some Governance Considerations Strengths Concerns Other Fit with broader departmental Fails to become integrated at the Many campuses have started from Student Affairs mission; student-led programs; institution’s core; lack of curricular this vantage point larger scale change; co-curricular devaluation May build around the capacities of Service can be episodic if only tied Having program under Academic faculty & students and, with care, Academic Affairs meet more complex community to courses; lack of student voice Affairs does not guarantee and leadership; staff driven curricular change desires Student & Academic Campus can provide a broader Affairs range of student & faculty Lack of coordination can lead to This strategy may be equally frustration; students often left to effective; it largely depends on the involvement and types of civic (separate but engagement navigate options on their own leadership & resources coordinated) Integrated Center Leverages resources from & Coordination and decision-making Many established campuses seem (‘hub’ where curricular & change within curricular and co- may involve more time & people; to be moving here, but it requires curricular; high potential for can end up with building but no co-curricular are campus-wide institutionalization vision or plan real negotiations around power combined)
  • 15. Sample of an Organizational Structure Center Director (manages Center & oversees Bonner Program) Bonner Coordinator Other Center Staff (manages Bonner Program) (manage other programs) VISTAs (training, enrichment, community partnerships) Senior Intern(s) Site/Project Coordinators (training, enrichment, community partnerships) (campus-wide volunteer management) Bonner Student Leadership Team Bonner Congress Reps (class reps, committees, community fund) (Foundation link, student voice, special projects)
  • 16. Start-Up Model: Grow Over Time - Bonner Program director may wear multiple hats - Begin with 5-10 students (usually freshmen with some upper class student leaders) - Progressively add more students each year (by class) - Link with campus-wide service programs from outset (for events, projects) Bonner Program Director Other Campus Faculty/Staff (manages Bonner Program) (engaged in community service learning) Bonner Leaders Student Service Programs (5-10 students — 2 serve as Congress Reps) (campus-wide volunteer management)
  • 17. Established Program: Continues to Build Staff Center Director (manages Center & oversees Bonner Program) Bonner Program Director Other Campus Faculty/Staff (overall management) (engaged in community service learning) VISTAs in management roles Service Learning/CBR Staff (training, enrichment, community partnerships) (supporting academically-based service) Site/Project Leaders Community Work-Study Programs (for teams of students at 6-15 sites or clusters) (i.e., America Reads, 1-2 year commitments by student) Bonner Scholars & Leaders Other Student Service Projects/Clubs (20-100 students — 2 serve as Congress Reps) (1x or occasional service projects)
  • 18. Sample Campus: Rider University President Dean of Students (Dr. Anthony Campbell) Administrative Director of Campus Life Assistant (Dave Keenan) (Vickie Mclaughlin) Assistant Director of Campus Life (Annie Pasqua) Coordinator of Community House / Bonner Senior Intern Urban Education Coordinator / FT House Director AmeriCorps Member (Jane Sanchez) Bonner Leadership Team (2 Freshmen, 2 Sophomores, 2 Juniors, 2 Seniors) Site-Based Team Site-Based Team Site-Based Team Site-Based Team Site-Based Team Site-Based Team Site-Based Team Site-Based Team Site-Based Team
  • 19. Opportunities to Collaborate Academic Student Life/Affairs Admissions Shared training; calendar; student Departments recruitment, selection, diversity CBR, PolicyOptions.org, courses, groups minor, High-Impact Initiative Leverage the Bonner Career Services Chaplain/Religious career advising, fairs, trainings, Program to build Life nonprofit career exploration, internships campus-wide vocation; advising; enrichment workshops culture Multicultural International Public Relations/IT Affairs Affairs Department diversity, training, recruitment, study abroad, trips, internships media, news, website community relations
  • 21. Key Factors for Institutional Support • Access to and stated support of senior leadership • Financial support (i.e., work study, stipends) for students to engage in service • Visibility in online and written communications (from recruiting to alumni news) • Faculty engagement and curricular links • Lived mission, strategic plans, and budget that reflects community engagement priorities
  • 22. Recommendations for Building Support • Strategically build your team—starting with students • Creatively consider new programs—from more Federal Work Study placements to partnering with national organizations • Integrate, integrate, integrate • Communicate frequently, positively, and strategically with those above you—manage up • Build a core constituency on and off campus