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Elaine Richardson, Retired Director, Academic Success Center
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Laura Sanders, Assistant Dean, Student Success, College of Engineering
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encourage centers to develop, maintain and assess quality programs and services to enhance student learning;
honor the history of established and unique learning centers; and
celebrate the outstanding achievements of centers that meet and exceed these standards.
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2. SessionGoals
• Provide an overview of the current status of community
partnerships and projects utilizing data and narratives from annual
reports, SLI, campus calls & visits, and online planning retreats.
• Engage in meaningful SOAR analysis in topical clusters to identify
strengths, opportunities, aspirations, and results related to
community partnerships and projects.
• Summarize and share insights from discussions and identify key
takeaways to bring back to campus.
5. Strengths
Partner Communication
and Management:
The Bonner Program is able to maintain consistent
communication with community partners, including at
least one annual site visit by a designated representative
(staff or student) and other communication at least each
semester or more often). Communication channels and
strategies are effective, so that partners appear to be
comfortable with initiating and maintaining contact
with program staff and students.
2022-23 Bonner Annual Report Self Assessments
(4-5)
56%
(3)
29%
(1-2)
15%
6. Strengths
2022-23 Bonner Annual Report Self Assessments
Effective, Developmental
Partnerships:
The Bonner Program has in place an appropriate,
effective strategy for creating, selecting or con
fi
rming
community partners including nonpro
fi
ts, schools, and
government organizations. Ideally, this strategy involves
annual planning, including in written form (applications
or agreements) with partners with whom the program
has multi-year, developmental partnerships. Partners are
educated around the Bonner Program models,
frameworks, expectations, and opportunities.
(4-5)
46%
(3)
27%
(1-2)
27%
7. Strengths
2022-23 Bonner Annual Report Self Assessments
Place-Based Partnerships
with Nonpro
f
its and Civic
Entities:
This institution demonstrates a commitment to
its roles as a steward of place and to educating
and supporting the full participation and success
of its members (including students, staff, and
faculty) as re
fl
ected in its sustained partnerships,
community and civic engagement, collaborative
research, and social action.
(4-5)
45%
(3)
23%
(1-2)
33%
8. AreasofGrowth
2022-23 Bonner Annual Report Self Assessments
Community Voice
and Engagement:
There are accessible channels by which
community individuals and/or agencies can be
involved in contributing to, designing, carrying
out, and/or evaluating academic, research and
service-learning activities. Involvement may
include representation on institutional or center
boards, presenting to classes, teaching, and
shaping the research agenda through partnerships.
(4-5)
3%
(3)
46%
(1-2)
51%
9. AreasofGrowth
2022-23 Bonner Annual Report Self Assessments
Community-Based and
Policy Research:
The institution is engaged in community-based and/
or policy research, working with community partners
to identify their research needs that can be met
through academic research or work. Partners make
requests, which extends the type of engagement in
which the institution collaborates to provide to the
community. Students and faculty collaborate with
community residents to produce knowledge.
(4-5)
14%
(3)
46%
(1-2)
40%
10. AreasofGrowth
2022-23 Bonner Annual Report Self Assessments
Capacity Building Projects:
Clear mechanisms are in place for gathering
requests from partners that build their program
and community capacity. These include the use
of the Bonner Foundations’ capacity- building
metrics and tool, used to create students’
positions, as well as collect information on the
impact of such projects from partners.
(4-5)
13%
(3)
28%
(1-2)
60%
11. STRENGTHS
• Site Placement Process
• Student Leadership (Site-Based
Team Coordinators)
• Partner Agreements (MOUs,
CLAs, etc.)
OtherThemes
Summeronlineplanningretreat,campussupportcallsandvisits,&Bonnerconferences
CHALLENGES
• Transportation
• Center Staffing & Resources
• Community Partner Capacity
• Community Partner Turnover &
Transition
• Bonner/Center Turnover & Transition
12. Mars Hill University’s Bonner Interview Market allows
Bonners and Community Site Partners to interview one
another and
f
ind a potential
f
it with the community
organization’s needs and students’ areas of interest and
skills. The Interview Market is described as “Speed-Dating
for Service.” It incorporates a networking or fair-like
component. For more details, please refer to the
attachments.
CampusExample:
SitePlacementProcess
13. Guilford College has an excellent structure for
student project coordinators. They have identi
f
ied
eleven agencies as committed sites, partners with whom
they will work and have a group of student volunteers
(Bonner and others) each year. Each of the committed
site has at least one Project Coordinator. Guilford
organizes an intensive training for these Project
Coordinators called Leadership Pre-mester. Training
addresses skills and broader issues such as anti-racism
training.
CampusExample:
Site-BasedStudentCoordinators
14. TopicClusters
CAMPUS-WIDE COLLABORATION:
Service trips (alternative breaks) & events
(orientation day of service, MLK day of service, etc.),
faculty training and development, community-
engaged learning courses, service councils, service
newsletter
PLACEMENT PROCESS: (school year and
summer)
Match day, opportunities fair, interview day,
shadowing, applications, site-based teams
TRAINING AND SUPPORT: (for partners and
students)
Partner retreats and orientations, check-ins with
partners, check-ins with students, community partner
advisory boards, community partner appreciation
events
INFRASTRUCTURE:
Tracking (platforms, systems), assessment &
evaluation, sta
ff
and student management roles, tools
& forms (MOUs, CLAs), service opportunities
database, transportation
15. TopicClusterSOARAnalysis
Participants will choose two of the four topics have deeper discussion with
colleagues.
• In your
fi
rst cluster, use big post-it paper to collaboratively complete a SOAR
analysis (strengths, opportunities, aspirations, results).
• Each campus is di
ff
erent, so responses will vary (i.e. what is a strength for one
school may not be a strength for another). Use this process as a guide and tool
for exchanging ideas, best practices, resources, and planning related to
community partnerships and projects.
A
ft
er 25 minutes, we will repeat this process in your second cluster.
16. SOARAnalysis
Internal External
Current
Future
Strengths Opportunities
What current trends can our organization capitalize
on?
What partnerships or collaborations can our
organization pursue?
Is there a gap or need that we might be able to
fi
ll?
Aspirations
What inspires our organization?
What do we hope to achieve?
What does our organization care about?
What is our desired vision of the future?
Results
How does our organization track its performance?
How do we convert our future aspirations into
measurable data?
How does our organization de
fi
ne its success?
Do we have the right tools in place?
What are our current strengths?
What unique resources or assets do we have
that other departments/o
ffi
ces do not?
What do people outside our program – see as
our strengths?