Polina and Daria are 4th year students studying restaurant management at the College of Hospitality "Tsaritsyno". They chose this field because they have ideas to improve the restaurant industry and service. Their training at Mariott Aurora and Renessanas Monarch hotels provided extensive experience and knowledge. They believe that loving your work and doing what you love is important.
· How many employees are working for youtotal of 5 employees .docxalinainglis
· How many employees are working for you?
total of 5 employees
· How did you get your idea or concept for the business?
· CLEAR is a reflection by transparency, manifest and understood, our product is new in the market, and it follows the international fashion style that suits every lady,
· A bag represents you, bags are women priority, and its something women can't go outside without, our bags differ by other bags is that its clear, which is the new form of fashion style, we also made customization on bags so it is a remarkable tool that can lead to higher profit through increased customer satisfaction and loyalty, although it brings for our small factory a lot of work, the good work pays off, we entered these industry because there are no locals designer in it and we started in2016 and hope to reach a global position.
· What do you look for in an employee? (the most important things)
- helping customers on their choice
-stylist
- team work spirit
- deciplant & committed to work ethics
- Good Communication skills
- Ability to manage the conflict
- Is the company socially responsible?
Yes , we try our best to make some of sell go for the charity and especially to help poor people get new clothes , we donate 5% yearly in our total sales .
· What made you choose your current location?
Main criterias for selecting current location :
1- Close to the residence areas , meliha road, near the university of Sharjah
2- Easy access to the visiting customers
3- Its in a big avenue that has many designers and clothing brands
4- Easy to pick up from the shop
5- Serve a big segmentation
· What are your responsibilities as a business owner?
the main responsibility of the Business owner is to maintain the successful of the business, but in order to achieve this have to do so many tasks like:
1- Hire and manage the staff
2- Oversees the financial status , weekly and monthly .
3- Create marketing plans of how the business will be in a year
4- Update the website and chick the system
5- Rent fees
6- Make sure how customers are satisfied by the product
7- Make sure about product quality and chick up
8- Maintain a healthy work environment
9- Develop and fine tune the business according to the market situation
· How do you motivate your employees?
We follow different methods for motivations
1- Personal appreciation for individuals for hard work or personal achievements
2- Kind words
3- Flexible working hours
4- Daily bonus if achieved the daily sales targets
5- Giving the new collection bags as a gift before dropping it to the market , it makes them feel appreciated and special
· Can you give me an example of any challenges or problems that you faced with your shop and employees?
Hiring the right employee is always challenge, last Ramadan we had a huge unread massage for eid orders as well, our customer started to get angry and write under the inestgram comments that there was no respond for online shopping , we struggl.
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английский конкурс
1. Manager of the restaurant
Prepared by the students
of group Mr-141
Bogomolov Polina
and Isakova Daria
Teacher: Hatzipetru O.S.
2. Good afternoon. Our names are Polina and Daria, we are studying at college of hospitality “Tsaritsyno” on the 4th
year(specialty restaurant manager). We have chosen this way because we have many ideas how to change the
restaurant industry and improve service.
Our profession gives the opportunity for promotion and development. Training in Mariott Aurora and Renessanas
Monarch hotels has given us extensive experience and professional knowledge. We have also made a lot of good
friends in the restaurant industry.
Our philosophy : love what you
do and do what you love!
3. The profession of restaurant
manager appeared in the
20th century.
To become a restaurant
manager you need to gain
some experience and have
organizing skills - all
restaurant managers used to
be waiters or barmen in the
past.
4. A manager is a person
who should know a lot of
sciences as a
Economy
Marketing
Sociology
Psychology
Communication
5. Nowadays a profession of manager is very
demanded and job market offers a great choice
of jobs for managers in different fields of life.
There is restaurant, sport, hotel management,
public or marketing management and store
management.
Sport management Manager of hotel
Store manager
Restaurant manager
6. Usually people follow their wishes and if
you want to work as a manager, you have
all chances.
Manager training takes place in
educational establishments, where you
will have 2 parts of education: theory and
practice.
7. A manager should be full of
fun, enthusiasm, vital energy
positive willingness to help,
sense of responsibility, good
nature and have organizing
and leading skills.
8. He should be firm and fair but at
the same time have working
experience and professional
knowledge.
9. Being a manager means being
active, initiative and ready
for changes. Also it is
opportunity to improve
foreign languages and to meet
new useful connections.
10. We hope that this presentation was useful and informative for
you and wish you much success.
Remember – the dreams aren’t have to be given up.
