Michael Ronnfeldt of NXP discusses implementing an Analytics and Automation Platform using Splunk to address NXP's challenges. Some key points: - NXP is a large semiconductor company with many products and divisions facing growing IT needs - The current situation involves manual, slow monitoring and resolution of issues - The Analytics and Automation Platform (SNA2P) uses Splunk for automated monitoring, incident detection and remediation, discovery, and centralized reporting to provide faster, better service - Benefits include incidents being resolved before users notice and automation enforcing security and compliance through change control - Future roadmap includes expanding the CMDB, deployment automation, test automation, and continuous integration

1. Copyright © 2015 Splunk Inc.
November 2016
NXP – Analytics and Automation
Michael Ronnfeldt
Infrastructure Developer, NXP

2. 2
Analytics and Automation
Platform

3. 3
Agenda
NXP and our mission
Personal Background
Our challenges
Analytics and Automation Platform
Central Reporting environment
What’s next?
Questions?

5. 5
A NEW POSITION OF STRENGTH TO BETTER SERVE OUR
CUSTOMERS
✓ 5th Largest semiconductor
company2
✓ 45,000 employees
✓ 11,000 engineers
✓ 9,000 patent families
✓ 50+ year history
✓ $9.8B annual revenue3
✓ #1 Automotive
✓ #1 Broad-Based MCUs1
✓ #1 Secure Identification
✓ #1 Communications Processors
✓ #1 RF Power Transistors
✓ #1 Small Signal Discretes

7. 7
My Background and Role
Australian / Electrical Engineer / ... Splunk
Building a seamless IT platform for NXP’s ever growing needs
Favorite tag-line: Australian for Grep
Fun Fact: Had a pet kangaroo as a child

8. People
Transformation

9. Objective: Total quality
Total quality through multiple-objective
KPI’s
Overarching people, processes & technology
• Pend-times
• Service delivery lead times
• Customer satisfaction (NPS)
• End-2-end transaction performance
• Service availability
Working Together
Developing Deep Core Competence
Taking Initiative
Engaging Curiosity
Raising the Bar
Total Quality

10. Current situation
Sense Think Act
Monitoring based on
simple static KPI’s
Manual process which
takes hours/days
Manual execution which
takes days

12. SNA²P Platform
DTAP infrastructure Evidence generation
Enterprise Service Bus
SupportMaintenance
THINK
Automated CMDB
Service Management
End User
SENSE
Security &
Event Logging
Initiateautomation
tasks
ITIL Processes
& Business Logic
HighQualityEvents
Machine Learning
Data collection Configuration &
Deployment
CI Discovery
Big Data Analytics
ACT
Infrastructure
as Code
{JSON}
Test Automation
Managed Assets
Maintenance
Automation
Deployment
Automation

13. High Quality events & incidents
RCA/Detailed Inspection
Discovery
Discovery
Event, Logs
CI’s, Service Maps
 Deduplication
 Correlation
 Association
 Detecting Anomalies
GatherData
Managed Assets
Deployment Automation
Incident
Problem
Catalog
/Change
User
Request
! CMDB
Test Automation
Platform Architecture
Total Quality Use Cases
Request fulfillment
• Virtual machine creation
• Project storage creation
Incident remediation
• Capacity management
• Restart misbehaving services
• Security incidents
Discovery
• Unauthorized changes
• Abnormal network behaviour
Goal: Increase designer productivity

14. Centralized Reporting

15. Centralized Reporting

16. Centralized Reporting

17. Business Benefits
Faster
• Incidents automatically resolved before user notices
• Instant fulfillment of IT customer demand
Better
• No customer impact due to IT maintenance
• Security and compliance enforced by strict change control

18. Roadmap
CMDB
Automation
Deployment
Automation
Test
Automation
Continuous
Integration
Release
Automation
Continuous
Delivery
IT Infrastructure Agility

19. 20
Top Takeaways
Internal culture is as important as the technology!
Change is also a process for people.
Choose your data wisely!
Design Splunk infrastructure for rapid expansion.
POC all use-cases.

20. 21
New Challenge!
Our biggest problem is that everyone wants to
use Splunk!

21. Thank You