The document is an agenda for a Splunk conference session on using Splunk for IT operations. The agenda includes an introduction to Splunk for IT operations, a discussion of Splunk apps to accelerate insights, and a presentation on Splunk IT Service Intelligence. It outlines the growing complexity faced by IT operations and how Splunk provides a platform to index and investigate machine data from any source, in order to improve troubleshooting, monitoring, and gaining operational visibility and insights.