Splunk presentation at Kaufland DevSummit 2016

1. Copyright © 2016 Splunk, Inc.
Splunk for DevOps
Faster Insights – Better Code.
Philipp Drieger
Sales Engineer DACH & EE
SME BA | IoT | ML

2. 2
Before we get started…
Who knows…

3. Agenda for today
What is Splunk?
Splunk for Application Delivery
App Management
DevOps
Customer Use Cases
3

4. What is Splunk?

5. Make machine data accessible,
usable and valuable to everyone.

6. Big Data Comes from Machines
Volume | Velocity | Variety | Variability
GPS,
RFID,
Hypervisor,
Web Servers,
Email, Messaging,
Clickstreams, Mobile,
Telephony, IVR, Databases,
Sensors, Telematics, Storage,
Servers, Security Devices, Desktops

7. Structured
RDBMS
SQL Search
Schema at Write Schema at Read
Traditional Splunk
Splunk Approach to Machine Data
ETL Universal Indexing
Volume Velocity Variety
Unstructured
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8. 8
Solution: Splunk, The Engine For Machine Data
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Online
Services
Web
Services
Servers
Security
GPS
Location
Storage
Desktops
Networks
Packaged
Applications
Custom
Applications
Messaging
Telecoms
Online
Shopping
Cart
Web
Clickstreams
Databases
Energy
Meters
Call Detail
Records
Smartphones
and Devices
RFID
Developer
Platform
Report
and
analyze
Custom
dashboards
Monitor
and alert
Ad hoc
search
Real-Time
Machine Data
References – Coded fields, mappings, aliases
Dynamic information – Stored in non-traditional formats
Environmental context – Human maintained files, documents
System/application – Available only using application request
Intelligence/analytics – Indicators, anomaly, research, white/blacklist

9. Developer Platform (REST API, SDKs)
Delivers Value Across IT and the Business
9
IT
Operations
Application
Delivery
Business
Analytics
Internet of
Things and
Industrial Data
Security,
Compliance
and Fraud

10. Developer Platform (REST API, SDKs)
Delivers Value Across IT and the Business
10
IT
Operations
Application
Delivery
Business
Analytics
Internet of
Things and
Industrial Data
Security,
Compliance
and Fraud

11. Splunk Enterprise
Demo

12. Splunk for
Application Delivery

13. What Is Application Delivery?
13
DevOpsApplication Management
• Application performance
management
• KPIs, service level objectives and
SLAs
• Monitoring and troubleshooting-
related infrastructure
• Application usage and capacity
planning insights
• Enable development, testing,
integration, release and delivery of
applications
• Continuous delivery/continuous
integration for applications
• Improve app quality with an
analytics-led approach

14. Splunk for
App Management

15. App Management Challenges
15
Availability
Meet expectation of maximum
uptime of critical services
Improving Response Time
Optimize customer experience
Planning and Capacity
Prepare for transaction growth,
agility and efficiency
Reducing MTTR
Minimize time to fix and find
problems
Customer
Experience

16. Infrastructure and Application Silos
End Users Networking/
Load-Balancing
Java, .NET, PHP, etc.
Legacy Systems
Messaging
Databases
Security
Virtualization,
Containers,
Servers,
Storage
App ServersWeb Servers
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17. Before Splunk: Silos, Low Visibility
End user
devices
Storage
Messaging
Servers
Legacy
Systems
Databases
Virtualization
Web
Services
App
Servers
Networking/
Loadbalancing
Networking/
Loadbalancing
Networking/
Loadbalancing
SecurityEnd user
devices
End user
devices
Disconnected and outdated point solutions
Limited visibility compromises service levels
Tools don’t work with cloud, mobile, software-defined world
Point solutions not extensible to provide user/usage analytics
17

18. With Splunk: Platform for App Management
End user
devices
Storage
Messaging
Servers
Legacy
Systems
Databases
Virtualization
Web
Services
App
Servers
Networking/
Loadbalancing
Networking/
Loadbalancing
Networking/
Loadbalancing
SecurityEnd user
devices
End user
devices
Platform: Universal indexing + analytics of data across silos
KPIs, SLOs, service visualization, notable events affecting SLAs
Mobile intelligence, wire data, deep integration w/ AWS
Correlation with business data to enable context
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19. Splunk Platform
Foundation for Application Management
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Collect &
Index Data
Search &
Investigate
Monitor
& Alert
Visualize
& Report
Correlate
& Analyze
Access
Anywhere
Manage
Operations
Platform for Operational Intelligence
Any Data,
Any Source
Enterprise
Integration
Developer
SDKs/API
Splunk Apps
Secure
Operation
Enterprise
Scale & HA

20. 20
Apps for Application Delivery
Splunk App for Stream,
Real User Monitoring
300+ IT Ops and App
Delivery Apps
and Add-Ons
*nix
Splunk for Mobile
Intelligence
Splunk Apps
for Amazon Web
Services and
Microsoft Exchange

21. Enhance Operational Intelligence With Mobile Data
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Deliver Better
Performing, More
Reliable Apps
Deliver Real-Time
Analytics
Achieve End-to-End
Visibility
• Gain insight on end user experience (using SDKs to instrument your mobile apps)
• Collect data via HTTP to Splunk Enterprise (or via the data collection server)
• Save time and money on mobile app monitoring with the power of the Splunk platform!

22. The Splunk App for AWS
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AWS CloudTrail
AWS Config
AWS Billing
AWS CloudWatch
AWS CloudFront
AWS ELB Logs
AWS S3 Access Logs
Other
AWS VPC Flow Logs
• Accelerate your AWS deployment through
better visibility into usage and user
behavior
• Gain increased visibility into AWS resource
utilization
• Supports wide range of AWS data sources

23. Splunk for DevOps

24. Build
Unit Testing
Code
Check-in Integration
Testing Deploy
Staging
Application Development Challenges
24

25. Build
Unit Testing
Code
Check-in Integration
Testing Deploy
Staging
Application Development Challenges
25
Lack of visibility across the product
development lifecycle
Pressure to increase velocity and
agility with DevOps
Bugs and issues not found
until production

26. 26
CI/Build ServersProject and Issue
Tracking
Code
Repository
Automation
Tools
Dev/Test/Staging
Servers
End-to-End Visibility to Accelerate Time-to-Market

27. Find and Fix Issues Faster
Real-time dashboards show error rate
in production and impact of pushing
new builds
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Developers can search and visualize
web logs, Java logs—without
production access
Alerts notify developers as soon as a
problem arises

28. Key Benefits of Splunk for DevOps
Reduced Time-
to-Market
Shrink the time it takes
to get code through
dev/test to market—
through faster issue
identification and
resolution
Increased
Agility
Get real-time visibility
into processes like code
check-ins, builds and
tests to support
DevOps practices like
continuous integration
“Our devs are now able to
find and fix issues 5-10 times
faster.”
“We can monitor all the
automation and handoffs it
takes to deploy 5-10 times
a day.”
Application
Insights
Instrument customer
application logs to
capture critical
business events and
user behavior
“My code isn’t ready until it’s
Splunk-ready.”
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29. Customer Success

30. Continuous Integration & Development With Splunk
30
“Dump all the logs into Splunk, and it starts looking like one big
system, instead of a bazillion teeny ones that hate each other.”
• Quickly validate and troubleshoot
code pushes to production
• Ensure that new code does not
negatively impact performance or
user experience
• Reduced one application’s error
rate by 2 orders of magnitude in
just weeks
− Alison Perkins
Senior Systems Engineer

31. API Management With Splunk
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• Monitor online service health,
performance and API usage patterns
• Use predictive analytics to anticipate
increase in API usage
• Deliver dashboards that aid the entire
development cycle
“Service quality is our top priority and we do everything to make
sure the players get the experience they deserve. Splunk
Enterprise is instrumental in allowing us to better understand
usage patterns and perform more reliable capacity planning.”
− Martin LaVoie
Deputy Director,
Online Technology Group

32. Benefits of Splunk for Application Delivery
• Deliver apps faster – empower developers, DevOps, QA and operations
• Gain service level and KPI insight – define KPIs and service level objectives that are
important to you, and isolate events that cause service disruptions
• Improve MTTR when apps fail – use data from a broad range of sources to proactively
identify problems or isolate failures
• Improve app performance – analyze all sources that contribute to app response time
• Gain insight on app usage – enable better app planning and support business objectives
more effectively
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33. Copyright © 2016 Splunk, Inc.
Thank You!
and your free test license to win a prize!
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