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Creating compelling
                             mobile strategies




Presented by:                           Presented on:

Ross Sleight – Chief Strategy Officer   7th December 2011
                                                            Somo Ltd - Copyright & Confidential
Ross Sleight – Somo Chief Strategy Officer




www.somoagency.com


                     Somo Ltd - Copyright & Confidential
Usage
                ROI


        Somo Ltd - Copyright & Confidential
Usage – smartphone penetration




  39% / 90M
US Smartphone Penetration


  50% YOY growth




                                                                   Source: Comscore


                             Somo Ltd - Copyright & Confidential
Usage – Mobile Web and App Usage


                                          34%
          84.5 M                     of Mobile subscribers
                                           use Apps
    Mobile Web users every month


               24                         36%
    times a day using mobile media
                                     of Mobile subscribers
                                        use Mobile Web
                                                         Source: Comscore / MMA
1 year ago                                              Today
                                                   No Typical Users?




                                                           Source: talkandroid.com

             Somo Ltd - Copyright & Confidential
Usage - tablets

                                                                      2.6 people
    11% / 26M
    US Tablet Penetration                                           67M reach?
         Sept 2011
                                                                    Tablets reach more people
                                                                       due to family usage




                                                                  Source: Pew Research Centre / US Census bureau / Somo estimates


                            Somo Ltd - Copyright & Confidential
Time spent on Media - US



• Mobile media now
  fourth media for
  daily engagement
  time after
  TV, Online and
  Radio


                               Source: E-marketeer


                           8
“Yeah…mobile…must do something there…”




                    79%
                   Of Google’s largest
                 advertisers do not have
                 a mobile optimised site
                        (Apr 2011)


                                           Source: Google Think Mobile
“Yeah…mobile…must do something there…”


      $131 bn
        2010                     $26 bn
      US Total                  US Online
     Advertising                Advertisin              $650 M
                                 g Spend               US Mobile
       Spend                                           Advertising
                                                         Spend


               2.5% of online spend / 0.5% of total advertising spend
                                                          Source: IAB / Kantar media
Context




Usage
                ROI


        Somo Ltd - Copyright & Confidential
Contexts

             Bored now

           Repetitive now

            Urgent now

           (Consume now)
Context – Mobile is Social



       31% / 72M                                                   17% / 40M

           Of mobile                                              Of mobile
        subscribers ever                                      subscribers access
          access social                                         social network
       network in month                                        EVERY DAY via
           via mobile                                               mobile


                                                                                   Source: Comscore


                             Somo Ltd - Copyright & Confidential
Context – Mobile is Location aware




Source: Comscore / Google            Source: Google Think Mobile
Context – Mobile is Dual Screen


                 40%
                                                                            29%
          of smartphone users
                                                                  look up info from TV
                  42%                                                 programme
              of Tablet users
                                                                            19%
          Use their device                                              look up info from
         whilst watching TV                                                  advert
               DAILY
                                                                                            Source: Nielsen Oct 11


                                  Somo Ltd - Copyright & Confidential
Context – Mobile research in store




           45%
     of mobile users accessed
                                                        Diesel Madrid store have a QR code
        Autotrader mobile
                                                      for every product for Facebook sharing
      on forecourt (Jan 2011)



                                Somo Ltd - Copyright & Confidential
Context- augmenting traditional media




 • Tesco Homeplus
   South Korea
   mCommerce
   OOH activity




                          Somo Ltd - Copyright & Confidential
Context




Usage                                         Velocity
                ROI


        Somo Ltd - Copyright & Confidential
Source: Joachim Wtewael - The Battle Between the Gods and the Titans
Velocity – OS upgrade opportunities




      Apple iOS 5 upgrade for                            Android 4.0 Ice Cream Sandwich
    iPhone, iPad and iPod Touch                            (smartphones and tablets)



                            Somo Ltd - Copyright & Confidential
Velocity – new platforms – Windows Phone 7




                          Somo Ltd - Copyright & Confidential
Velocity – new platforms – Android Tablets




                          Somo Ltd - Copyright & Confidential
Velocity – new entrants in market




                          Somo Ltd - Copyright & Confidential
Velocity – Facebook cross platform app distribution




                          Somo Ltd - Copyright & Confidential
Velocity – sector changes




                            Somo Ltd - Copyright & Confidential
Context




Usage                                         Velocity
                ROI


        Somo Ltd - Copyright & Confidential
Mobile Strategy– the need for an agile roadmap




                     Somo Ltd - Copyright & Confidential
Context




                     Consideration




Usage   Post Purchase                      Evaluation   Velocity



                         Purchase




               Somo Ltd - Copyright & Confidential
Brand Perception /
Consideration   Propensity to purchase

   Audi Bird            Plus
Rich HTML5 ad    Performance related
                   Mobile site visits
Evaluation

   Glamour Brand
       Apps

    Brand Extension

           Plus
Direct Revenue generation
Purchase

   Dominos Pizza
      Apps

Friction free mCommerce

           Plus
  Upsell / Loyalty loop
Post Purchase

      Audi Le Mans
          App

  Deep brand engagement
        for loyalists

            Plus
Event Support for mass market
Summary

• Usage / Contexts / Velocity to identify ROI

• Where can mobile remove barriers on Customer Journey ?

• Hybrid objective/KPI setting

• Integration into marketing mix




                          Somo Ltd - Copyright & Confidential
Ross Sleight – Somo Chief Strategy Officer



                                                           Thank you


                                           ross@somoagency.com

www.somoagency.com


                     Somo Ltd - Copyright & Confidential

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Somo - Creating compelling Mobile Strategies (US content specific)

  • 1. Creating compelling mobile strategies Presented by: Presented on: Ross Sleight – Chief Strategy Officer 7th December 2011 Somo Ltd - Copyright & Confidential
  • 2. Ross Sleight – Somo Chief Strategy Officer www.somoagency.com Somo Ltd - Copyright & Confidential
  • 3. Usage ROI Somo Ltd - Copyright & Confidential
  • 4. Usage – smartphone penetration 39% / 90M US Smartphone Penetration 50% YOY growth Source: Comscore Somo Ltd - Copyright & Confidential
  • 5. Usage – Mobile Web and App Usage 34% 84.5 M of Mobile subscribers use Apps Mobile Web users every month 24 36% times a day using mobile media of Mobile subscribers use Mobile Web Source: Comscore / MMA
  • 6. 1 year ago Today No Typical Users? Source: talkandroid.com Somo Ltd - Copyright & Confidential
  • 7. Usage - tablets 2.6 people 11% / 26M US Tablet Penetration 67M reach? Sept 2011 Tablets reach more people due to family usage Source: Pew Research Centre / US Census bureau / Somo estimates Somo Ltd - Copyright & Confidential
  • 8. Time spent on Media - US • Mobile media now fourth media for daily engagement time after TV, Online and Radio Source: E-marketeer 8
  • 9. “Yeah…mobile…must do something there…” 79% Of Google’s largest advertisers do not have a mobile optimised site (Apr 2011) Source: Google Think Mobile
  • 10. “Yeah…mobile…must do something there…” $131 bn 2010 $26 bn US Total US Online Advertising Advertisin $650 M g Spend US Mobile Spend Advertising Spend 2.5% of online spend / 0.5% of total advertising spend Source: IAB / Kantar media
  • 11. Context Usage ROI Somo Ltd - Copyright & Confidential
  • 12. Contexts Bored now Repetitive now Urgent now (Consume now)
  • 13. Context – Mobile is Social 31% / 72M 17% / 40M Of mobile Of mobile subscribers ever subscribers access access social social network network in month EVERY DAY via via mobile mobile Source: Comscore Somo Ltd - Copyright & Confidential
  • 14. Context – Mobile is Location aware Source: Comscore / Google Source: Google Think Mobile
  • 15. Context – Mobile is Dual Screen 40% 29% of smartphone users look up info from TV 42% programme of Tablet users 19% Use their device look up info from whilst watching TV advert DAILY Source: Nielsen Oct 11 Somo Ltd - Copyright & Confidential
  • 16. Context – Mobile research in store 45% of mobile users accessed Diesel Madrid store have a QR code Autotrader mobile for every product for Facebook sharing on forecourt (Jan 2011) Somo Ltd - Copyright & Confidential
  • 17. Context- augmenting traditional media • Tesco Homeplus South Korea mCommerce OOH activity Somo Ltd - Copyright & Confidential
  • 18. Context Usage Velocity ROI Somo Ltd - Copyright & Confidential
  • 19. Source: Joachim Wtewael - The Battle Between the Gods and the Titans
  • 20. Velocity – OS upgrade opportunities Apple iOS 5 upgrade for Android 4.0 Ice Cream Sandwich iPhone, iPad and iPod Touch (smartphones and tablets) Somo Ltd - Copyright & Confidential
  • 21. Velocity – new platforms – Windows Phone 7 Somo Ltd - Copyright & Confidential
  • 22. Velocity – new platforms – Android Tablets Somo Ltd - Copyright & Confidential
  • 23. Velocity – new entrants in market Somo Ltd - Copyright & Confidential
  • 24. Velocity – Facebook cross platform app distribution Somo Ltd - Copyright & Confidential
  • 25. Velocity – sector changes Somo Ltd - Copyright & Confidential
  • 26. Context Usage Velocity ROI Somo Ltd - Copyright & Confidential
  • 27. Mobile Strategy– the need for an agile roadmap Somo Ltd - Copyright & Confidential
  • 28. Context Consideration Usage Post Purchase Evaluation Velocity Purchase Somo Ltd - Copyright & Confidential
  • 29. Brand Perception / Consideration Propensity to purchase Audi Bird Plus Rich HTML5 ad Performance related Mobile site visits
  • 30. Evaluation Glamour Brand Apps Brand Extension Plus Direct Revenue generation
  • 31. Purchase Dominos Pizza Apps Friction free mCommerce Plus Upsell / Loyalty loop
  • 32. Post Purchase Audi Le Mans App Deep brand engagement for loyalists Plus Event Support for mass market
  • 33. Summary • Usage / Contexts / Velocity to identify ROI • Where can mobile remove barriers on Customer Journey ? • Hybrid objective/KPI setting • Integration into marketing mix Somo Ltd - Copyright & Confidential
  • 34. Ross Sleight – Somo Chief Strategy Officer Thank you ross@somoagency.com www.somoagency.com Somo Ltd - Copyright & Confidential