Catch a wake up
                                     Tony Koenderman’s Brainstorm
                                           JHB, 11 November 2009




Get Mobile!
Rick Joubert   www.rickjoubert.com
Mobile is going to be the next big
internet phenomenon.
It holds the key to greater access for
everyone – with all the benefits that
entails.”
Eric Schmidt, CEO, Google
30 September 2009, UK
US Internet ad spend
UK ad spend
      At the end of its third year of full
commercial adoption in the UK (2000),
 online ad spend amounted to £153M


      That was 0.9% of   UK ad spend
In developing markets mobile is the

        FIRST screen
              (and often the only screen)
Mobile Media Adoption Curve




                                 Penetration (%)
Time
The Long Tail
Spend (R)




            Large Advertisers
Snap shot of Grid logged-in users
The mobile phone is the most
ubiquitous consumer technology

                on earth

         #2 = FM Radio (3.9 Billion)
Business model / process impacts
1.   Financial services
2.   Music / Gaming
3.   Photographic Industry
4.   Navigation industry
5.   Time piece industry
6.   Hardware vendors
7.   Software vendors
8.   Pure play internet brands

Coming soon
1.   Government
2.   Publishing
“reach is a problem”

                 {say what??!!}
Access: Population
       Population in SA with entertainment / communication
                               technology in their household




AMPS
Growth of unique mobile phone access in SA
               1999                             2009
               11% of SA adults had access to   70% of SA adults use a mobile phone.
               (at least one) mobile phone.




Source: AMPS
Growth of unique mobile phone access in SA
                     among the economically active population
               1999                                  2009
               20% of SA working adults had access   82.5% of SA working adults use a mobile
               to (at least one) mobile phone.       phone.




Source: AMPS
Penetration of mobile phone ownership in SA
                                  By expanded LSM
                  70% of the SA population has access to a mobile phone.




Source: AMPS 2009 A
Positioning map of users of various media
                                               Age and Income




Source: AMPS 2009 A
Positioning map of users of various media
                                  Reach and LSM (LSMs 1 – 14)




Source: AMPS 2009 A
In South Africa today..
                         There are almost twice as many            There are more than four times as many
                        mobile phones as there are TV sets.     households with a mobile phone than computer.




                           44% of e-mails are sent and               SMS text messaging is used by almost
                          received from a mobile phone.               four times more people than e-mail.




                       There are 5.3 times more homes with         There are almost six times more mobile
                      mobile phones than landline telephones.       phone subscribers than Internet users.




Source: AMPS 2009 A
PC Web users, RSA



  4.5M – 7.7M
unique PC Web users*

          •Internet World Statistics, June 2009
                                         •AMPS
                                  •OPA/Nielsen
Mobile Web, RSA



  10.1M – 10.6M
unique mobile web users*

                     •Strategy Analytics
                           •Rick Joubert
“Mobile Web” definition tiers*


Tier 1 The WAP Internet
Tier 2 The mobile application Internet
Tier 3 Web browsing on phone


                                  * Goldstuck/Joubert
“Internet” access channels


                     PC Web    SMS
Smartphone access to PC Web    USSD
         Mobile applications   Voice
         Mobile Web (WAP)
Which South Africa?
“Internet” access channels


                     PC Web    SMS
Smartphone access to PC Web    USSD
         Mobile applications   Voice
         Mobile Web (WAP)
Which South Africa?
Mass market mobile integration
The consumer will press 1 for
more information and receive
an SMS back with a link to the
SA Unite portal.
Income Tiers
Income Tiers
Income Tiers
Income Tiers
Income Tiers
7th Mass Medium



Print   Recording   Cinema   Radio   TV     Internet   Mobile
Mobile as a medium*


1.   First personal mass media
2.   Permanently carried
3.   Always on
4.   Built-in payment mechanism
5.   Available at point of creative inspiration
6.   Accurate audience measurement
7.   Captures social context of media consumption


                                                    * Tomi Ahonen
Hero, lead or support?

• Media
  Display advertising

• Direct Marketing
  Push messaging, lead generation

• Integrated Marketing
  Interactive response channel for other media

• Community Building and CRM
“the new media revenue model is
     a problem for agencies”


                 {i.e. “we don’t make enough money..”}
(Ad)R500 000 Life       (Advert) For
(Advert)For low      Cover for around        insurance that saves
low car insurance    R127 p.m.SMS Life       you up to 25% on
premiums SMS         to 31829 &
                                             your payments.sms
Budget to            1Lifedirect will call
                     you!Profile             YES to 34879.Dial
38940.We will call
you                  dependent. SMS R1       Direct will call u back.
back.Standard
SMS rates apply
•   Campaign results

•   Client Expectations
•   • 15 000 downloads
•   • 4 000 survey responses

•   Actual results
•   • 84 000 downloads
•   • 9 200 survey responses
Suzan calls Mike

She expects to hear           Suzan listens to the
a ringing tone                superimposed
but hears an                  advertising ring
advertising                   Tone 3-8
message instead               seconds




                                                                 Mike Receives benefits for allowing ads
                                                                 to be played on his ring back tone

 Messages Rotate
 The messages are rotated so each time the caller makes a phone call he/she hears a different A-Tone.
Client Side
- Is Mobile a hero, lead or support medium for my brand?
- Have you done the easy stuff?
1.   Basic mobile presence
2.   Distribution of information and basic self service
3.   Build a community around your brand
- Competitive advantage, cost reduction, customer
  empowerment
- Your business model
- Your legacy business processes
Agency Side
Do you believe that Mobile is the only digital mass medium in RSA?


- Build mobile thinking into the front end of the strategic,
  creative and media planning process
- Invest in new media resources and partner with specialists
- Think big
- Re-invent the agency compensation model if you have to
- Do the right thing
Get Mobile!
Thank You
www.rickjoubert.com

Brainstormv3 Pdf

  • 1.
    Catch a wakeup Tony Koenderman’s Brainstorm JHB, 11 November 2009 Get Mobile! Rick Joubert www.rickjoubert.com
  • 2.
    Mobile is goingto be the next big internet phenomenon. It holds the key to greater access for everyone – with all the benefits that entails.” Eric Schmidt, CEO, Google
  • 4.
  • 5.
  • 6.
    UK ad spend At the end of its third year of full commercial adoption in the UK (2000), online ad spend amounted to £153M That was 0.9% of UK ad spend
  • 7.
    In developing marketsmobile is the FIRST screen (and often the only screen)
  • 8.
    Mobile Media AdoptionCurve Penetration (%) Time
  • 9.
    The Long Tail Spend(R) Large Advertisers
  • 10.
    Snap shot ofGrid logged-in users
  • 11.
    The mobile phoneis the most ubiquitous consumer technology on earth #2 = FM Radio (3.9 Billion)
  • 12.
    Business model /process impacts 1. Financial services 2. Music / Gaming 3. Photographic Industry 4. Navigation industry 5. Time piece industry 6. Hardware vendors 7. Software vendors 8. Pure play internet brands Coming soon 1. Government 2. Publishing
  • 13.
    “reach is aproblem” {say what??!!}
  • 14.
    Access: Population Population in SA with entertainment / communication technology in their household AMPS
  • 16.
    Growth of uniquemobile phone access in SA 1999 2009 11% of SA adults had access to 70% of SA adults use a mobile phone. (at least one) mobile phone. Source: AMPS
  • 17.
    Growth of uniquemobile phone access in SA among the economically active population 1999 2009 20% of SA working adults had access 82.5% of SA working adults use a mobile to (at least one) mobile phone. phone. Source: AMPS
  • 18.
    Penetration of mobilephone ownership in SA By expanded LSM 70% of the SA population has access to a mobile phone. Source: AMPS 2009 A
  • 19.
    Positioning map ofusers of various media Age and Income Source: AMPS 2009 A
  • 20.
    Positioning map ofusers of various media Reach and LSM (LSMs 1 – 14) Source: AMPS 2009 A
  • 21.
    In South Africatoday.. There are almost twice as many There are more than four times as many mobile phones as there are TV sets. households with a mobile phone than computer. 44% of e-mails are sent and SMS text messaging is used by almost received from a mobile phone. four times more people than e-mail. There are 5.3 times more homes with There are almost six times more mobile mobile phones than landline telephones. phone subscribers than Internet users. Source: AMPS 2009 A
  • 22.
    PC Web users,RSA 4.5M – 7.7M unique PC Web users* •Internet World Statistics, June 2009 •AMPS •OPA/Nielsen
  • 23.
    Mobile Web, RSA 10.1M – 10.6M unique mobile web users* •Strategy Analytics •Rick Joubert
  • 24.
    “Mobile Web” definitiontiers* Tier 1 The WAP Internet Tier 2 The mobile application Internet Tier 3 Web browsing on phone * Goldstuck/Joubert
  • 25.
    “Internet” access channels PC Web SMS Smartphone access to PC Web USSD Mobile applications Voice Mobile Web (WAP)
  • 26.
  • 27.
    “Internet” access channels PC Web SMS Smartphone access to PC Web USSD Mobile applications Voice Mobile Web (WAP)
  • 28.
  • 29.
    Mass market mobileintegration
  • 33.
    The consumer willpress 1 for more information and receive an SMS back with a link to the SA Unite portal.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
    7th Mass Medium Print Recording Cinema Radio TV Internet Mobile
  • 40.
    Mobile as amedium* 1. First personal mass media 2. Permanently carried 3. Always on 4. Built-in payment mechanism 5. Available at point of creative inspiration 6. Accurate audience measurement 7. Captures social context of media consumption * Tomi Ahonen
  • 41.
    Hero, lead orsupport? • Media Display advertising • Direct Marketing Push messaging, lead generation • Integrated Marketing Interactive response channel for other media • Community Building and CRM
  • 42.
    “the new mediarevenue model is a problem for agencies” {i.e. “we don’t make enough money..”}
  • 44.
    (Ad)R500 000 Life (Advert) For (Advert)For low Cover for around insurance that saves low car insurance R127 p.m.SMS Life you up to 25% on premiums SMS to 31829 & your payments.sms Budget to 1Lifedirect will call you!Profile YES to 34879.Dial 38940.We will call you dependent. SMS R1 Direct will call u back. back.Standard SMS rates apply
  • 47.
    Campaign results • Client Expectations • • 15 000 downloads • • 4 000 survey responses • Actual results • • 84 000 downloads • • 9 200 survey responses
  • 49.
    Suzan calls Mike Sheexpects to hear Suzan listens to the a ringing tone superimposed but hears an advertising ring advertising Tone 3-8 message instead seconds Mike Receives benefits for allowing ads to be played on his ring back tone Messages Rotate The messages are rotated so each time the caller makes a phone call he/she hears a different A-Tone.
  • 50.
    Client Side - IsMobile a hero, lead or support medium for my brand? - Have you done the easy stuff? 1. Basic mobile presence 2. Distribution of information and basic self service 3. Build a community around your brand - Competitive advantage, cost reduction, customer empowerment - Your business model - Your legacy business processes
  • 51.
    Agency Side Do youbelieve that Mobile is the only digital mass medium in RSA? - Build mobile thinking into the front end of the strategic, creative and media planning process - Invest in new media resources and partner with specialists - Think big - Re-invent the agency compensation model if you have to - Do the right thing
  • 52.
  • 53.