The document discusses how companies can leverage their employees for social media marketing. It provides examples of etiquette and engagement on various social media platforms that a solar tube company called Steve's Solar Tubes could use to market their products, including identifying optimal posting times, monitoring engagement, and maintaining a consistent online presence across multiple channels. The document emphasizes participating in conversations, making content personal, and managing an ubiquitous online identity through various social media accounts and platforms.

1. Stop the Propaganda AND Start Talking A 2008 Angelos Production

2. The Word on Andy Angelos Angelos 2008 He started working for media focused technology startups in 2006. He refers to his occupation as Information Zealotry, which makes him the world’s first Information Zealot. Since 2006, he has launched several publications and contributed to leading blogs like Mashable, CenterNetworks, and NewAssignment.Net. He is currently a consultant for Zocalo Group – a Digital Word of Mouth Agency located in Chicago, IL, Planet Earth. Contact him at [email_address]

3. Frustration with Telephone Game Angelos 2008 “ In our society, he who thinks can no longer act for himself; he must act through the agency of others, and in many cases he cannot act at all.” – Jacques Ellul in Propaganda (1973)

4. Managing the Telephone Game Angelos 2008 Corporation “ Creative” Agencies Messaging Where is the participation?

5. The Promise of Web 2.0 Angelos 2008 “ Get out of the way so internetworked employees can converse directly with internetworked markets. The result will be a new kind of conversation. And it will be the most exciting conversation business has ever engaged in.” - Cluetrain Manifesto (1999)

6. The Highly Linked Crowd of Everybody Angelos 2008 Idealism surrounding the Web 2.0 revolution ignores the development of large crowds . The “ if you build it ” mentality is still pervasive nine years after the cluetrain arrived.

7. Angelos 2008 Google told businesses to care about pageviews. Google is a billion dollar media company. Businesses listen to Google. Businesses give Google money to talk to their customers. Social Networking, Blogs, Microblogging, etc – this culture of sharing – is based not on the ability to share with millions but the ease of connecting quickly and remotely with small, passionate groups. It Does NOT take a Nation of Millions

8. Angelos 2008 How can you ride the social media train? blogging social bookmarking social networks online video photo sharing microblogging crowdsourcing virtual worlds life-streaming wikis widgets podcasting live events alternate reality games RSS

9. Angelos 2008 Companies have employees. Companies have marketing teams. Combine the two and allow employees to market through social media. Mismanaged Media

10. Angelos 2008 Steve’s Solar Tubes Putting the Fun in Sun Since 2008. Steve recently launched an Evacuated Solar Tube startup in Chicago, IL. Currently, the company has 35 employees – with twenty staff members dedicated to research, manufacturing and installation. How can Steve optimize the remaining 15 employees (sales and administrative) for marketing? How Can Social Media Assist: A Mock Market

12. Etiquette: A Mock Market Angelos 2008 “ Subject: Meeting today” “ U still on for this evening?” “ Dear Sir or Madam” “ Yours Truly” “ Roger” “ Over and Out” “ Hello, Andy speaking” “ I’m eating dinner”

13. Angelos 2008 @ = signals reply to thread DM = direct message for private info RT = Acknowledgement of reuse # = Hashtag for tagging posts Follow = Decision to receive content Etiquette: A Mock Market

14. Angelos 2008 Friend = I know this person Poke = Saying hello without words Wall = Acknowledgement of reuse Privacy = Controlling your presence Status = What I am doing Events = Organizing my network Etiquette: A Mock Market

15. Etiquette: A Mock Market Angelos 2008 Identify optimal contact times through usage monitoring sites like Tweet Stats . For example, I am most available via Twitter Monday evenings around 8 pm.

16. Angelos 2008 Location: A Mock Market Twing Forum Search Engine Icerocket Social Media Search Twitter Search Blinx Video Search

18. Angelos 2008 Conversation: A Mock Market Rich media allows for exploration prior to joining discussion

19. Angelos 2008 Conversation: A Mock Market Identify Research Respond

21. Angelos 2008 The Angelos Methodology AND PARTICIPATE IGNORE THE NORM MAKE IT PERSONAL

22. Make Yourself Ubiquitous Angelos 2008 Maintain your personality in multiple locations YOU

23. Manage Your Ubiquity Angelos 2008 Comments, Posts, Alerts, Feeds, News, Search Phrases, Blogs, Forums

24. Angelos 2008 SO REMEMBER: The ideology of originality is arrogant and wasteful The pleasure of recognition warms us on cold nights and cools us in hot summers Conversation through social media (and in the real world) is like constructing a quilt. Conclusions Visit http://andyangelos.com for contact and additional information.

25. Measuring Social Media Campaigns Angelos 2008 Height: Measure the overall volume of content (both static and kinetic) concerning your brand Width: Capture the availability of content on social media outlets designed for sharing Depth: Examine the relevancy of existing content based on the appearance and sentiment of brand keywords By establishing a Digital Footprint Index™ for measurement, progress with large scale Social Media campaigns becomes visible.

26. Best Practices Appendix Angelos 2008 Big Brands & Facebook Forrester 2007 24 Ways to Market Your Brand Inside Facebook Facebook Group And Brand Page Best Practices Social Media Explorer The Facebook Marketing Toolbox Inside CRM

27. Best Practices Appendix Angelos 2008 Use Twitter for your Business the Right Way TwiTip from Darren Rowse 16 Examples of Huge Brands Using Twitter Search Engine Journal 101 Twitter Resources Traffikd: Social Media & Internet Marketing Blog How To Use Twitter, a Company’s Rulebook Flack Me

28. Best Practices Appendix Angelos 2008 The Secret Strategies Behind Many “Viral” Videos TechCrunch Unruly Media Case Studies Unruly Media Lifecasting 101 qiklife: The Lifecasting Community Online Video