A hands-on introduction to planning for successful, meaningful community engagement in government open data initiatives, designed and facilitated by Laurenellen McCann (Director of New America DC) at the 2016 What Works Cities Summit. This workshop walks through the basics of human behavior to demonstrate how to develop outreach plans that "meet people where they are" and support the creation of long-term, authentic, *non-extractive* connections between people. Although this presentation caters to open data, this "build with" approach can be a used for a variety of governmental and non-governmental initiatives.
If you're interested in learning more or having Laurenellen teach your team, contact them here http://laurenellen.com/contact
Community Partnership in Civic Tech: Workshop, Code for America Summit 2015Laurenellen McCann
Slides from Laurenellen McCann's workshop at the Code for America 2015 Summit. This talk explores how civic technology is made today and explores alternative methods for creation based on real world examples that prioritize people and civic context above raw technology production. Based on research conducted by McCann and the Smart Chicago Collaborative as part of the Knight Foundation's Community Information Challenge. For more information (and to check out the accompanying book), head to http://smartchicagocollaborative.org/modes or http://buildwith.org.
By Laurenellen McCann. Edited by Daniel X. O’Neil.
Experimental Modes of Civic Engagement
in Civic Tech is an investigation into what
it means to build civic technology with, not for, real people and real communities. It answers the question, “What’s the difference between sentiment and action?”
The project was conducted by Laurenellen McCann, and it deepens her work in needs- responsive, community-driven processes for creating technology for public good.
This is a project of the Smart Chicago Collaborative, a civic organization devoted to improving lives in Chicago through technology. It was funded by a Knight Community Information Challenge Deep Dive grant given to The Chicago Community Trust by the John S. and James L. Knight Foundation.
Experimental Modes of Civic Engagement in Civic Tech is an investigation into what it means to build civic tech with, not for. It answers the question, "what's the difference between sentiment and action?"
The project led by Laurenellen McCann, and it deepens her work in needs-responsive, community-driven processes for creating technology with real people and real communities for public good.
This project falls under Smart Chicago's work on the Knight Community Information Challenge grant awarded under their Engaged Communities strategy to the Chicago Community Trust "as it builds on its successful Smart Chicago Project, which is taking open government resources directly into neighborhoods through a variety of civic-minded apps"
This document is a compendium of writing by Laurenellen created as a primer for our April 4, 2015 convening at the Chicago Community Trust.
Community Partnership in Civic Tech: Workshop, Code for America Summit 2015Laurenellen McCann
Slides from Laurenellen McCann's workshop at the Code for America 2015 Summit. This talk explores how civic technology is made today and explores alternative methods for creation based on real world examples that prioritize people and civic context above raw technology production. Based on research conducted by McCann and the Smart Chicago Collaborative as part of the Knight Foundation's Community Information Challenge. For more information (and to check out the accompanying book), head to http://smartchicagocollaborative.org/modes or http://buildwith.org.
By Laurenellen McCann. Edited by Daniel X. O’Neil.
Experimental Modes of Civic Engagement
in Civic Tech is an investigation into what
it means to build civic technology with, not for, real people and real communities. It answers the question, “What’s the difference between sentiment and action?”
The project was conducted by Laurenellen McCann, and it deepens her work in needs- responsive, community-driven processes for creating technology for public good.
This is a project of the Smart Chicago Collaborative, a civic organization devoted to improving lives in Chicago through technology. It was funded by a Knight Community Information Challenge Deep Dive grant given to The Chicago Community Trust by the John S. and James L. Knight Foundation.
Experimental Modes of Civic Engagement in Civic Tech is an investigation into what it means to build civic tech with, not for. It answers the question, "what's the difference between sentiment and action?"
The project led by Laurenellen McCann, and it deepens her work in needs-responsive, community-driven processes for creating technology with real people and real communities for public good.
This project falls under Smart Chicago's work on the Knight Community Information Challenge grant awarded under their Engaged Communities strategy to the Chicago Community Trust "as it builds on its successful Smart Chicago Project, which is taking open government resources directly into neighborhoods through a variety of civic-minded apps"
This document is a compendium of writing by Laurenellen created as a primer for our April 4, 2015 convening at the Chicago Community Trust.
Together: An app to foster community for young urbanitesCori Faklaris
Presentation for a UX design and development project authored by myself, Melissa Dryer and Joe Dara for H541 Interaction Design Practice, Fall 2015, in the graduate program in Human-Computer Interaction at Indiana University-Purdue University Indianapolis.
A few slides from a class session in the Carnegie Mellon School of Design, "Foundations of Practice for Social Design." I'm putting them up for folks who arrived here from my "notes on participatory design' on medium.com.
The Now and Next of Learning and TechnologyDavid Kelly
These slides were used in support of a talk I deliver at conferences and events..
If you're interested in bringing this talk/workshop into your event or organization, please contact me at LnDDave@gmail.com.
Technology has enabled many individuals and institutions to bring change to the communities they care about. Civil society organizations can view that as a threat or they can evolve to take advantage of these trends and the enabling technologies.
<a>This talk was given at UC Berkeley's School of Information in February, 2011.</a>
How #Pinterest overtook Twitter.. Fact? or Hype? Take a tour of the arguments put forward by Social Media heavyweights like Susan Bogs, Daniel Berckenkamp, Dr John Elcik, etc... as often in Social Media, the 'Matrix' is deeper than you thought...
All of it compiled by Hermann Djoumessi, #CM, Community Manager #PARIS CM#, #CMDAYS
SVA Fundamentals of Design for Social Innovation book 2013Marc Rettig
Designed to be viewed as two-page spreads. View as an ebook or download here: http://www.fitassociates.com/fundamentals-book
Created by the Fall 2013 cohort of the Fundamentals class in the MFA in Design for Social Innovation program at School of Visual Arts in New York. Produced under the mentorship of professors Marc Rettig and Hannah du Plessis, this book surveys frameworks, approaches, methods and skills for organizations, teams, and individual practitioners.
Webinar - How to Use Data Visualization Tools to Show ImpactTechSoup
This presentation highlights the different features and use cases for ImpactMapper, a data visualization tool, in the donor and nonprofit sector. ImpactMapper is a new online software tool for donors, evaluators, and nonprofits to track and visualize social change data trends and share their social impact stories.
This week, we distill insights around PlanBig - a platform created by Bendigo and Adelaide Bank to connect changemakers and support them in bringing their ideas to reality.
100+ thinkers and planners within MSLGROUP share and discuss inspiring projects on social data, crowdsourcing, storytelling and citizenship on the MSLGROUP Insights Network.
Every week, we pick up one project and do a deep dive into conversations around it -- on the MSLGROUP Insights Network itself but also on the broader social web -- to distill insights and foresights. We share these insights with you on our People’s Insights blog and compile the best insights from the network and the blog in the People’s Insights Quarterly Magazine, as a showcase of our capabilities.
We have further synthesized the insights to provide foresights for business leaders and changemakers — in the ten-part People’s Insights annual report titled Now & Next: Ten Frontiers for the Future of Engagement, now available as a Kindle eBook.
For more, see: http://peopleslab.mslgroup.com/future-of-engagement
Presented at the Idean UX Summit Austin, May 2014. My colleagues and I are integrating approaches for creating with social complexity, and this talk provides an overview of our work in progress.
It outlines the nature of social complexity, and surveys three approaches appropriate for the challenge: Positive Deviance, Theory U & Social Labs, and the work of Dave Snowden and Cognitive Edge.
Consider this a case of "showing my mess." Future installments will reflect more synthesis, tell more stories, and better describe the emerging practice of managing emergence.
People’s Lab is MSLGROUP’s proprietary crowdsourcing platform and approach that helps clients tap into people’s insight for innovation, storytelling and change.
For more, see: http://peopleslab.mslgroup.com
Together: An app to foster community for young urbanitesCori Faklaris
Presentation for a UX design and development project authored by myself, Melissa Dryer and Joe Dara for H541 Interaction Design Practice, Fall 2015, in the graduate program in Human-Computer Interaction at Indiana University-Purdue University Indianapolis.
A few slides from a class session in the Carnegie Mellon School of Design, "Foundations of Practice for Social Design." I'm putting them up for folks who arrived here from my "notes on participatory design' on medium.com.
The Now and Next of Learning and TechnologyDavid Kelly
These slides were used in support of a talk I deliver at conferences and events..
If you're interested in bringing this talk/workshop into your event or organization, please contact me at LnDDave@gmail.com.
Technology has enabled many individuals and institutions to bring change to the communities they care about. Civil society organizations can view that as a threat or they can evolve to take advantage of these trends and the enabling technologies.
<a>This talk was given at UC Berkeley's School of Information in February, 2011.</a>
How #Pinterest overtook Twitter.. Fact? or Hype? Take a tour of the arguments put forward by Social Media heavyweights like Susan Bogs, Daniel Berckenkamp, Dr John Elcik, etc... as often in Social Media, the 'Matrix' is deeper than you thought...
All of it compiled by Hermann Djoumessi, #CM, Community Manager #PARIS CM#, #CMDAYS
SVA Fundamentals of Design for Social Innovation book 2013Marc Rettig
Designed to be viewed as two-page spreads. View as an ebook or download here: http://www.fitassociates.com/fundamentals-book
Created by the Fall 2013 cohort of the Fundamentals class in the MFA in Design for Social Innovation program at School of Visual Arts in New York. Produced under the mentorship of professors Marc Rettig and Hannah du Plessis, this book surveys frameworks, approaches, methods and skills for organizations, teams, and individual practitioners.
Webinar - How to Use Data Visualization Tools to Show ImpactTechSoup
This presentation highlights the different features and use cases for ImpactMapper, a data visualization tool, in the donor and nonprofit sector. ImpactMapper is a new online software tool for donors, evaluators, and nonprofits to track and visualize social change data trends and share their social impact stories.
This week, we distill insights around PlanBig - a platform created by Bendigo and Adelaide Bank to connect changemakers and support them in bringing their ideas to reality.
100+ thinkers and planners within MSLGROUP share and discuss inspiring projects on social data, crowdsourcing, storytelling and citizenship on the MSLGROUP Insights Network.
Every week, we pick up one project and do a deep dive into conversations around it -- on the MSLGROUP Insights Network itself but also on the broader social web -- to distill insights and foresights. We share these insights with you on our People’s Insights blog and compile the best insights from the network and the blog in the People’s Insights Quarterly Magazine, as a showcase of our capabilities.
We have further synthesized the insights to provide foresights for business leaders and changemakers — in the ten-part People’s Insights annual report titled Now & Next: Ten Frontiers for the Future of Engagement, now available as a Kindle eBook.
For more, see: http://peopleslab.mslgroup.com/future-of-engagement
Presented at the Idean UX Summit Austin, May 2014. My colleagues and I are integrating approaches for creating with social complexity, and this talk provides an overview of our work in progress.
It outlines the nature of social complexity, and surveys three approaches appropriate for the challenge: Positive Deviance, Theory U & Social Labs, and the work of Dave Snowden and Cognitive Edge.
Consider this a case of "showing my mess." Future installments will reflect more synthesis, tell more stories, and better describe the emerging practice of managing emergence.
People’s Lab is MSLGROUP’s proprietary crowdsourcing platform and approach that helps clients tap into people’s insight for innovation, storytelling and change.
For more, see: http://peopleslab.mslgroup.com
Bloom Works’ Social Impact Designer, Alyson Fraser Diaz, recently sat down with Community Up Founder, Jermeen Sherman, to discuss the emerging field of social impact design and share how their work aims to keep community members at the center of the design process. Watch a recording of their conversation to better understand the principles of social impact design, learn about several tools Alyson and Jermeen use in their work, and hear examples of how they’ve used these tools to create better outcomes.
The accompanying Community Engaged Design Guide is a free resource that your organization can use to begin incorporating insights from Alyson and Jermeen into your projects.
Presentation by Anne Adrian and Sarah Baughman on Social Media basics for Extension Agents at the Virginia Cooperative Extension In-Service on March 20,2012
Community Network for Youth Development (CNYD) in San Francisco, in partnership with Redwood City 2020, is sponsoring Managing for Quality, a 5-part training series for leaders in the youth development movement. This second session focuses on building your community through asset-mapping to increase access to resources, people, and learning opportunities for youth. The series is facilitated by Lynn Johnson, Director of Community Field Work for CNYD. This session, she is joined by her brother, Mike Johnson of EASports and PlaygroundDad.com.
Walking the tightrope between online and offline life what adolescents learn...Nadia Naffi, Ph.D.
Naffi, N., Davidson, A.-L. (2015). Walking the Tightrope Between Online and Offline Life: What Adolescents Learn about CMC through Interactions in Social Media. In S. Carliner, C. Fulford & N. Ostashewski (Eds.), Proceedings of EdMedia: World Conference on Educational Media and Technology 2015 (pp. 627-632). Association for the Advancement of Computing in Education (AACE).
Explore our comprehensive data analysis project presentation on predicting product ad campaign performance. Learn how data-driven insights can optimize your marketing strategies and enhance campaign effectiveness. Perfect for professionals and students looking to understand the power of data analysis in advertising. for more details visit: https://bostoninstituteofanalytics.org/data-science-and-artificial-intelligence/
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Empowering the Data Analytics Ecosystem: A Laser Focus on Value
The data analytics ecosystem thrives when every component functions at its peak, unlocking the true potential of data. Here's a laser focus on key areas for an empowered ecosystem:
1. Democratize Access, Not Data:
Granular Access Controls: Provide users with self-service tools tailored to their specific needs, preventing data overload and misuse.
Data Catalogs: Implement robust data catalogs for easy discovery and understanding of available data sources.
2. Foster Collaboration with Clear Roles:
Data Mesh Architecture: Break down data silos by creating a distributed data ownership model with clear ownership and responsibilities.
Collaborative Workspaces: Utilize interactive platforms where data scientists, analysts, and domain experts can work seamlessly together.
3. Leverage Advanced Analytics Strategically:
AI-powered Automation: Automate repetitive tasks like data cleaning and feature engineering, freeing up data talent for higher-level analysis.
Right-Tool Selection: Strategically choose the most effective advanced analytics techniques (e.g., AI, ML) based on specific business problems.
4. Prioritize Data Quality with Automation:
Automated Data Validation: Implement automated data quality checks to identify and rectify errors at the source, minimizing downstream issues.
Data Lineage Tracking: Track the flow of data throughout the ecosystem, ensuring transparency and facilitating root cause analysis for errors.
5. Cultivate a Data-Driven Mindset:
Metrics-Driven Performance Management: Align KPIs and performance metrics with data-driven insights to ensure actionable decision making.
Data Storytelling Workshops: Equip stakeholders with the skills to translate complex data findings into compelling narratives that drive action.
Benefits of a Precise Ecosystem:
Sharpened Focus: Precise access and clear roles ensure everyone works with the most relevant data, maximizing efficiency.
Actionable Insights: Strategic analytics and automated quality checks lead to more reliable and actionable data insights.
Continuous Improvement: Data-driven performance management fosters a culture of learning and continuous improvement.
Sustainable Growth: Empowered by data, organizations can make informed decisions to drive sustainable growth and innovation.
By focusing on these precise actions, organizations can create an empowered data analytics ecosystem that delivers real value by driving data-driven decisions and maximizing the return on their data investment.
Data Centers - Striving Within A Narrow Range - Research Report - MCG - May 2...pchutichetpong
M Capital Group (“MCG”) expects to see demand and the changing evolution of supply, facilitated through institutional investment rotation out of offices and into work from home (“WFH”), while the ever-expanding need for data storage as global internet usage expands, with experts predicting 5.3 billion users by 2023. These market factors will be underpinned by technological changes, such as progressing cloud services and edge sites, allowing the industry to see strong expected annual growth of 13% over the next 4 years.
Whilst competitive headwinds remain, represented through the recent second bankruptcy filing of Sungard, which blames “COVID-19 and other macroeconomic trends including delayed customer spending decisions, insourcing and reductions in IT spending, energy inflation and reduction in demand for certain services”, the industry has seen key adjustments, where MCG believes that engineering cost management and technological innovation will be paramount to success.
MCG reports that the more favorable market conditions expected over the next few years, helped by the winding down of pandemic restrictions and a hybrid working environment will be driving market momentum forward. The continuous injection of capital by alternative investment firms, as well as the growing infrastructural investment from cloud service providers and social media companies, whose revenues are expected to grow over 3.6x larger by value in 2026, will likely help propel center provision and innovation. These factors paint a promising picture for the industry players that offset rising input costs and adapt to new technologies.
According to M Capital Group: “Specifically, the long-term cost-saving opportunities available from the rise of remote managing will likely aid value growth for the industry. Through margin optimization and further availability of capital for reinvestment, strong players will maintain their competitive foothold, while weaker players exit the market to balance supply and demand.”
Techniques to optimize the pagerank algorithm usually fall in two categories. One is to try reducing the work per iteration, and the other is to try reducing the number of iterations. These goals are often at odds with one another. Skipping computation on vertices which have already converged has the potential to save iteration time. Skipping in-identical vertices, with the same in-links, helps reduce duplicate computations and thus could help reduce iteration time. Road networks often have chains which can be short-circuited before pagerank computation to improve performance. Final ranks of chain nodes can be easily calculated. This could reduce both the iteration time, and the number of iterations. If a graph has no dangling nodes, pagerank of each strongly connected component can be computed in topological order. This could help reduce the iteration time, no. of iterations, and also enable multi-iteration concurrency in pagerank computation. The combination of all of the above methods is the STICD algorithm. [sticd] For dynamic graphs, unchanged components whose ranks are unaffected can be skipped altogether.
6. @elle_mccann
WHAT IS
“ENGAGEMENT”?
● Our work engages voters.
● Our project engages communities.
● Our tools engage neighborhoods.
!?!?
“We do a thing AT a vague group of people.”
21. @elle_mccann
IF WE’RE GOING TO PLAN FOR
SUCCESS, WE NEED TO
CONCRETELY DEFINE...
1. WHAT ACTIONS AND CONNECTIONS (VERB)
2. WHO WE ARE TRYING TO ENGAGE (NOUN)
23. 1. Creators (24%) who produce content, upload videos, write blogs
2. Critics (37%) who submit reviews, rate content, and comment on
social media sites
3. Collectors (21%) who organize links and aggregate content for
personal or social consumption
4. Joiners (51%) who maintain accounts on social networking sites like
Facebook and LinkedIn
5. Spectators (73%) who read blogs, watch YouTube videos, visit socia
sites
6. Inactives (18%) who don’t visit social sites
Groundswell: Winning in a World Transformed by Social Technologies, Forrester Research
24. How people engage and whether they engage has to do with how
openly or narrowly you, as a creator, structure opportunities for
engagement.
When it comes to data, if you only value certain forms of engagement that
favor your “creators” (developers, data providers, etc), you constrict the
potential for other kinds of participants to feel substantially included enough
to dabble in different roles—and you affect the size and diversity of your
participant pool.
@elle_mccann
25. 1. Creators (24%) who produce content, upload videos, write blogs
2. Critics (37%) who submit reviews, rate content, and comment on
social media sites
3. Collectors (21%) who organize links and aggregate content for
personal or social consumption
4. Joiners (51%) who maintain accounts on social networking sites like
Facebook and LinkedIn
5. Spectators (73%) who read blogs, watch YouTube videos, visit socia
sites
6. Inactives (18%) who don’t visit social sites
Groundswell: Winning in a World Transformed by Social Technologies, Forrester Research
26. Just a few of the many roles people play when it
comes to (open) data:
Developer Researcher Visualizer
Teacher Reporter Artist
Quality Analyst Advocate Critic
Provider Enthusiast Creator
Archivist Collector Inactive
Legal Advisor Translator
@elle_mccann
28. 1. Creators (24%) who produce content, upload videos, write blogs
2. Critics (37%) who submit reviews, rate content, and comment on
social media sites
3. Collectors (21%) who organize links and aggregate content for
personal or social consumption
4. Joiners (51%) who maintain accounts on social networking sites like
Facebook and LinkedIn
5. Spectators (73%) who read blogs, watch YouTube videos, visit socia
sites
6. Inactives (18%) who don’t visit social sites
Groundswell: Winning in a World Transformed by Social Technologies, Forrester Research
32. @elle_mccann
TAKE-HOME SKILL:
STAKEHOLDER MAPPING
A TOOL FOR
● IDENTIFYING THE ORGANIZATIONS AND INDIVIDUALS
YOU NEED TO CONNECT WITH TO BUILD GENUINE
RELATIONSHIPS AROUND (OPEN) DATA
● HIGHLIGHTING WHO IS ALREADY ENGAGED
33. @elle_mccann
TAKE-HOME SKILL:
STAKEHOLDER MAPPING
A TOOL FOR
● IDENTIFYING THE ORGANIZATIONS AND INDIVIDUALS
YOU NEED TO CONNECT WITH TO BUILD GENUINE
RELATIONSHIPS AROUND (OPEN) DATA
● HIGHLIGHTING WHO IS ALREADY ENGAGED
● DETERMINING WHICH RELATIONSHIPS TO BEGIN TO
DEVELOP FIRST (AKA YOUR SUPER TEAM)
36. *ACTIVITY TIME*
Get to know your group! Please share….
➔ Your name
➔ Your city (or where you’re coming from)
➔ A project you’re working on that you want
to generate more public engagement with
@elle_mccann
37. *ACTIVITY TIME*
➔ Pick one project from your group
➔ Freeform list who’s involved in making the
project happen now
➔ Individuals’ names
➔ Organizations
➔ Departments
➔ Agencies
➔ Whatever
@elle_mccann
39. *ACTIVITY TIME*
➔ Who is this project REALLY for? Add names/orgs/people
who…
➔ have direct lived or work experience related to your project
➔ have a stake in the outcomes of your work
➔ are already working on this issue
➔ are working on or involved in overlapping or intersecting issues
➔ will be affected by the work you do (explain diff between having a
stake (teachers) and being affected by (students))
@elle_mccann
43. Potential relationships
● PARTNERS (orgs and individuals that can help boost the signal of your work,
get you access to resources and people’s attention through either simple
affiliation or activity)
● COLLABORATORS (orgs and individuals that will play more active, hands-on
roles throughout the development process and after, in evaluation and
iteration)
● CONNECTORS (orgs and individuals that will help you evaluate your list of
stakeholders, bring the right folks to the table, and help spread the work or
help you gather resources through communications and outreach at different
points in the process)
● TESTERS (orgs and individuals who can guide, gutcheck, prioritize, and help
evolve the work)@elle_mccann
45. ● Who do I have direct connections to on this list?
● Who are the obvious leaders (orgs and individuals)?
● Who is it hard for me to see that I might have missed?
● Who has influence (power, money, press attention) in this work already—and who
doesn't but should?
● How diverse is this list? (Think about age, geographic representation, race, gender,
class…)
● What does it mean to prioritize one organization’s involvement over another?
● Who can help me bring these people together?
Step 4: Reflection & Iteration
@elle_mccann
46. Step 4: Reflection & Iteration*
*Extra points for asking for help!
● Who do I have direct connections to on this list?
● Who are the obvious leaders (orgs and individuals)?
● Who is it hard for me to see that I might have missed?
● Who has influence (power, money, press attention) in this work already—and who
doesn't but should?
● How diverse is this list? (Think about age, geographic representation, race, gender,
class…)
● What does it mean to prioritize one organization’s involvement over another?
● Who can help me bring these people together?
@elle_mccann
47. ➔ Meeting partners and other constituents where they are.
(public festivals are underutilized engagement & education infrastructure)
➔ Building reciprocal relationships
(show up for others as you would have them show up for you)
➔ Creating a diverse chain of activities
(for the love of g-d don’t just do hackathons; remember to focus on
“who”!)
Gear outreach activities to….
@elle_mccann <3 Sustainable Engagement 201
48. OUR GOAL ISN’T TO ENGAGE ONLY THOSE
WHO KNOW ABOUT OPEN DATA OR CALL
OPEN DATA “OPEN DATA”.
OUR GOAL IS TO BUILD MUTUALLY
BENEFICIAL RELATIONSHIPS THAT ACTIVELY
CELEBRATE AND VALUE PUBLIC
KNOWLEDGE.
@elle_mccann