This document provides an overview of social learning and various social media tools for professional development and collaboration. It defines social learning as learning through interaction with others and one's environment. Social media allows for problem solving by giving employees a voice, accessing diverse perspectives, and enabling two-way communication and teamwork. It also strengthens relationships by facilitating constant communication and monitoring within an organization. The document reviews popular social media tools like Twitter, Facebook, YouTube, and LinkedIn and how each can be used for professional networking and sharing resources.

1. SOCIAL MEDIA
TRAINING
MANUAL
T E A M D
U N I V E R S I T Y O F P H O E N I X

2. OVERVIEW AND PURPOSE
• What is Social Learning?
• Benefits: Problem solving using social media
• Limitations: Addressing issues and making connections
• Types of Social Media Tools
– Twitter
– Facebook
– YouTube
– LinkedIn

3. WHAT IS
SOCIAL
LEARNING?
Social learning is a process by
which people learn from their
surrounding or direct instruction
from their professors or trainers.
Social learning happens through
the interaction with environment or
people.
Social learning can be formal of
informal

4. PROBLEM SOLVING THROUGH SOCIAL
MEDIA
Social media give employees an outlet to voice problems
Social Media becomes a platform to get expert insight and
different perspectives on issues
Social media provides a avenue for 2 way communication
allowing teamwork and collaboration.
Click picture for video

5. ADDRESSING ISSUES STRENGTHENING
RELATIONSHIPS THROUGH SOCIAL MEDIA
Social learning is a powerful tool empowering employees to
actively participate in an organizations business goals.
Social media provides a forum to build quality relationships
strengthening an organizations human knowledge capital.
Social learning helps with addressing social media complexity by
allowing employees to keep in constant communication and
organizations actively monitoring employee use of social media.

6. DIFFERENT
TYPE OF SOCIAL
MEDIA TOOLS
• Twitter
• Facebook
• YouTube
• LinkedIn

7. TWITTER
140 character max microblogging
site.
Social media tool is made powerful
by its search component and global
reach.
People can communicate quickly
and a concise manner and link
various resources to tweets.

8. FACEBOOK
Facebook, you can create a profile
where you can add friends, share
photos, videos, and links to use
various software apps.
With a network expanding the
globe and the access to various
social media tools within its,
platform
Facebook is a giant when it comes
connecting people to learning
online.

9. YOUTUBE
YouTube provides users tools that
allow them to upload videos for
viewers to watch on their own time.
These sources allow individuals to
share videos from personal,
educational and professional
backgrounds while maintaining a
professional level of learning for
viewers that are of different ages,
languages, and gender.

10. LINKEDIN
The focus of this social media is to
allow registered members to
establish and document networks
of people they know and trust
professionally.
On a member’s profile page, it
emphasizes skills, employment
history, and
education. Membership is free,
and network members are called
connections.
Unlike other free social networking
sites like Facebook or Twitter,
LinkedIn requires connections to
have a pre-existing relationship.

11. REFERENCES
Common Craft (2007Year, June 27). Social Networking in Plain English [Video file]. Retrieved
from YouTube website: https://youtu.be/6a_KF7TYKVc
Media and Self Esteem. (2016). Retrieved from https://sites.google.com/site/mediaandselfesteem5/positive-effects-of-media
Social Media Explained. (2016). Retrieved from https://www.pinterest.com/pin/376332112584148384/
What is Social Learning?. (2016 ). Retrieved from http://socialmediaportal.com
Writ, J. (2011). Motivating Students Through Social Media and Game Theory. Retrieved from
http://www.allwelike.com/2011/05/motivating-students-through-social-media-and-game-theory/