SlideShare a Scribd company logo
using social
media to grow
your business
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
BRAUMGroup 2Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
trusted by
Laura Hogan | @lauralouise90 | laura@ricemedia.co.ukLaura Hogan | @lauralouise90 | laura@ricemedia.co.uk
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
why should you
care about
social media?
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
8 out of 10
adults in the
uk use the
internet daily
how are they
accessing it?
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
there are 2.549
billion active
mobile social
media users
globally
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
in the uk alone there are:
+ 32,000,000 facebook users
+ 15,000,000 twitter users
+ 14,000,000 instagram users
+ 10,000,000 pinterest, linkedin and
snapchat users
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
your audience is out there, you just need
to engage with them
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
do you need a
big budget to
succeed with
social?
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
no.
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
having access to a
small budget for
advertising can
help, but you don’t
need thousands of
pounds
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
plus there’s plenty you can
do which doesn’t require a
budget at all
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
so let’s talk
about using
social for
growth
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
engage
with your
audience
73.4% of users follow a brand because
they’re interested in the product or service.
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
instagram drives the most engagement per
post compared to any social network
84 times more than twitter
54 times more than pinterest
10 times more than facebook
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
the easiest way to engage with your
audience is via #
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
tweetdeck is a fantastic (and
free) way to monitor these
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
look for weekly
chats relevant to
your industry and
get involved
#woofwoofwednesday
is a personal favourite
of mine
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
learn what
your audience
responds to
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
tweets with images
are 150% more
likely to get
retweets than text
only tweets, on
linkedin this is
200%
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
you can never
predict which post
will perform well…
sometimes it takes
you by surprise
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
+1.7k likes
+ 20k comments
+ 3.5k shares
creating
conversation
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
+280k reach
+10k likes
+2.5k comments
+6.5k shares
nostalgia and history
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
replicate your success
but keep testing
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
i saw this and think it
could work for a client,
so we’re going to test
something similar
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
let your
followers
know how
good you are
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
71% of consumers
who have had a
good social media
service experience
with a brand are
likely to
recommend it to
others.
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
57% of consumers say they’d be
somewhat or very influenced to think
more highly of a business after seeing
positive comments or praise online,
and 16% say they only share positive
reviews on social media
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
reviews on
facebook show
at the top of
your page, so
it’s important to
keep on top of
these
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
you can plug in reviews
from other sites to your
facebook page too
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
competitions
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
find a prize that your
audience will love
it doesn’t have to be
something you sell
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
i’ve found that
physical prizes
work better
than vouchers
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
you will need some
advertising budget
for this…..
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
but i’ve ran
successful
competitions
with a £20
advertising
budget
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
+1.9k likes
+697 shares
+1.3k comments
£20 spend
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
these campaigns
spent a little more,
but the results
speak for
themselves
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
+650k reach
+7k likes
+4k comments
+5k shares
+£150 spend
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
from this competition we
gained over 100 user
generated images that
we can use across other
marketing channels
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
big campaigns can generate big wins
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
+14k emails in 12 days
local business support
increase in social likes
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
facebook
live
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
100 million hours of
video is viewed daily
on facebook
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
your followers will get
a notification when
you go live
for now…
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
it’s fantastic for
engagement
and answering
user questions
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
+6k views on
newsweek
+11k views on
mumsnet
+1k followers
in one day
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
are you hosting an
event or celebration?
facebook live is perfect
for this too
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
over 5,000 views
no advertising
spend
audience were
able to join in the
celebration
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
why not go live
today and show
your followers that
you’re here?
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
facebook
shop
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
it’s still new,
so get ahead
list your
products for free
send traffic to
your site
advertise products
with organic posts
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
clients have seen direct
revenue since setting
facebook shop live
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
Takeaways
Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
● you don’t need a big budget to succeed with
social
● understand and engage with your audience
● competitions can quickly increase followers
● don’t underestimate reviews
● explore new features
● test, test and test more; the landscape is
constantly changing
Laura Hogan | @lauralouise90 | laura@ricemedia.co.ukLaura Hogan | @lauralouise90 | laura@ricemedia.co.uk

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Social Media Quick Wins - Generate Business Through Social

  • 1. using social media to grow your business Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
  • 2. BRAUMGroup 2Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
  • 3. trusted by Laura Hogan | @lauralouise90 | laura@ricemedia.co.ukLaura Hogan | @lauralouise90 | laura@ricemedia.co.uk
  • 4. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk why should you care about social media?
  • 5. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk 8 out of 10 adults in the uk use the internet daily how are they accessing it?
  • 6. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk there are 2.549 billion active mobile social media users globally
  • 7. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk in the uk alone there are: + 32,000,000 facebook users + 15,000,000 twitter users + 14,000,000 instagram users + 10,000,000 pinterest, linkedin and snapchat users
  • 8. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk your audience is out there, you just need to engage with them
  • 9. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk do you need a big budget to succeed with social?
  • 10. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk no.
  • 11. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk having access to a small budget for advertising can help, but you don’t need thousands of pounds
  • 12. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk plus there’s plenty you can do which doesn’t require a budget at all
  • 13. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk so let’s talk about using social for growth
  • 14. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk engage with your audience
  • 15. 73.4% of users follow a brand because they’re interested in the product or service. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
  • 16. instagram drives the most engagement per post compared to any social network 84 times more than twitter 54 times more than pinterest 10 times more than facebook Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
  • 17. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk the easiest way to engage with your audience is via #
  • 18. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk tweetdeck is a fantastic (and free) way to monitor these
  • 19. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk look for weekly chats relevant to your industry and get involved #woofwoofwednesday is a personal favourite of mine
  • 20. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk learn what your audience responds to
  • 21. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk tweets with images are 150% more likely to get retweets than text only tweets, on linkedin this is 200%
  • 22. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk you can never predict which post will perform well… sometimes it takes you by surprise
  • 23. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk +1.7k likes + 20k comments + 3.5k shares creating conversation
  • 24. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk +280k reach +10k likes +2.5k comments +6.5k shares nostalgia and history
  • 25. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk replicate your success but keep testing
  • 26. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk i saw this and think it could work for a client, so we’re going to test something similar
  • 27. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk let your followers know how good you are
  • 28. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk 71% of consumers who have had a good social media service experience with a brand are likely to recommend it to others.
  • 29. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk 57% of consumers say they’d be somewhat or very influenced to think more highly of a business after seeing positive comments or praise online, and 16% say they only share positive reviews on social media
  • 30. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk reviews on facebook show at the top of your page, so it’s important to keep on top of these
  • 31. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk you can plug in reviews from other sites to your facebook page too
  • 32. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk competitions
  • 33. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk find a prize that your audience will love it doesn’t have to be something you sell
  • 34. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk i’ve found that physical prizes work better than vouchers
  • 35. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk you will need some advertising budget for this…..
  • 36. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk but i’ve ran successful competitions with a £20 advertising budget
  • 37. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk +1.9k likes +697 shares +1.3k comments £20 spend
  • 38. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk these campaigns spent a little more, but the results speak for themselves
  • 39. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk +650k reach +7k likes +4k comments +5k shares +£150 spend
  • 40. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
  • 41. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk from this competition we gained over 100 user generated images that we can use across other marketing channels
  • 42. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk big campaigns can generate big wins
  • 43. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk +14k emails in 12 days local business support increase in social likes
  • 44. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk facebook live
  • 45. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk 100 million hours of video is viewed daily on facebook
  • 46. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk your followers will get a notification when you go live for now…
  • 47. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk it’s fantastic for engagement and answering user questions
  • 48. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk +6k views on newsweek +11k views on mumsnet +1k followers in one day
  • 49. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk are you hosting an event or celebration? facebook live is perfect for this too
  • 50. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk over 5,000 views no advertising spend audience were able to join in the celebration
  • 51. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk why not go live today and show your followers that you’re here?
  • 52. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk facebook shop
  • 53. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk it’s still new, so get ahead
  • 54. list your products for free send traffic to your site advertise products with organic posts Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk
  • 55. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk clients have seen direct revenue since setting facebook shop live
  • 56. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk Takeaways
  • 57. Laura Hogan | @lauralouise90 | laura@ricemedia.co.uk ● you don’t need a big budget to succeed with social ● understand and engage with your audience ● competitions can quickly increase followers ● don’t underestimate reviews ● explore new features ● test, test and test more; the landscape is constantly changing
  • 58. Laura Hogan | @lauralouise90 | laura@ricemedia.co.ukLaura Hogan | @lauralouise90 | laura@ricemedia.co.uk