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Social Media In The Enterprise Smw

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Presentation for the Social media in the Enterprise - The Elephant in the Ecosystem session - see blog post here for details: <a>Elephants in the Ecosystem</a>

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Challenges for Social Media in Enterprises The Patchwork Elephant in the Ecosystem Alan Patrick (@freecloud)
Where is the sustainable value? Rapid Response Operational Value Continual Innovation Improve competitiveness by allowing rapid response to changing situations? Improve value creation by excellent operation? Out-innovate the competition? What can social media do to:
Innovation as a social service Passive (monitor) Active (engage) Lightweight/ zeitgeist analysis Deep dive/ heavyweight analysis Buzz Catching Crowd Sourcing Data Mining Delphi Online How do you use all the innovative minds outside your enterprise?
Creating Operational Value Sales Opex Capex Value ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How can social media impact the major levers of operational value creation?
Rapid Response – JIT & Social Media Observe Orient Decide Act How can social media allow an Enterprise to be more responsive, faster, better? OODA dynamic feedback loop Agile or “Just in Time” (JIT) methods are mainly about rapid information movement, and allowing independent problem solving and decision making at low levels. How can SM help this?
Pitfalls and Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],You Are Here It gets useful Here
Any Questions? blog: www.broadstuff.com

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Social Media In The Enterprise Smw

  • 1. Challenges for Social Media in Enterprises The Patchwork Elephant in the Ecosystem Alan Patrick (@freecloud)
  • 2. Where is the sustainable value? Rapid Response Operational Value Continual Innovation Improve competitiveness by allowing rapid response to changing situations? Improve value creation by excellent operation? Out-innovate the competition? What can social media do to:
  • 3. Innovation as a social service Passive (monitor) Active (engage) Lightweight/ zeitgeist analysis Deep dive/ heavyweight analysis Buzz Catching Crowd Sourcing Data Mining Delphi Online How do you use all the innovative minds outside your enterprise?
  • 4.
  • 5. Rapid Response – JIT & Social Media Observe Orient Decide Act How can social media allow an Enterprise to be more responsive, faster, better? OODA dynamic feedback loop Agile or “Just in Time” (JIT) methods are mainly about rapid information movement, and allowing independent problem solving and decision making at low levels. How can SM help this?
  • 6.
  • 7. Any Questions? blog: www.broadstuff.com