This document discusses social media and how it has evolved from Web 1.0 to Web 2.0. Social media takes many forms like forums, blogs, wikis, pictures and video. It allows for collective intelligence, participation and sharing. Usage of social media is growing significantly with many people blogging, joining social networks and uploading photos. Location-based social media like Foursquare is also discussed. The rise of travel 2.0 using social media to find information and share travel experiences is covered as well.
Material dezvoltat de mine în cadrul lucrării de diplomă (De la turismul de agenţie la e-tourism, ASE, 2006) ce a apărut ca articol semnat de un cadru universitar al Universităţii din Craiova şi publicat în Analele Universităţii din Craiova (sursa: http://s4h.ro/y8sk)
Travel agents are re-inventing themselves and dong value-add to the “new normal”. In fact, the travel agents have not only reinforced but also expanded their spectrum of offerings, having logged into the online networks’ USPs by embracing the system and adding that “extra”.
Material dezvoltat de mine în cadrul lucrării de diplomă (De la turismul de agenţie la e-tourism, ASE, 2006) ce a apărut ca articol semnat de un cadru universitar al Universităţii din Craiova şi publicat în Analele Universităţii din Craiova (sursa: http://s4h.ro/y8sk)
Travel agents are re-inventing themselves and dong value-add to the “new normal”. In fact, the travel agents have not only reinforced but also expanded their spectrum of offerings, having logged into the online networks’ USPs by embracing the system and adding that “extra”.
Connecting with the new Chinese travellerPosterscope
China’s growing love affair with international destinations has seen a significant increase in air travel and overseas spending, with numbers predicted to rise exponentially by 2023. Inviting you to explore the exciting opportunities this offers, PSI, in collaboration with strategic partner ForwardKeys, shares a tantalising slice of insider data and outlines just some of the psychology now driving the Chinese travel consumer.
Presentation of a Restaurant Project for CourseworkSachin Pandey
Presentation of a Restaurant Project for Coursework, Niagara College. Prepared by Sachin Pandey.
The Project was carried out by the following members of the group.
Ajinkya Abhyankar, Jingyun Wang, Fuyang Wei, Xuejie Chen,Yue Zou, Pratik Gandbhir, Preeti Bidwai, Sachin Pandey, Bhavesh Pawaskar & Tanvi Dave.
Restaurant Management System
Our main goal of this project is to create such a restaurant management software or system which will save time of both customers & restaurant management team.
Social Media notes for 2.5 hour workshop. National Service grantees, AmeriCorps, Senior Corps, VISTA and Learn and Serve America. Including Social Media Game.
Connecting with the new Chinese travellerPosterscope
China’s growing love affair with international destinations has seen a significant increase in air travel and overseas spending, with numbers predicted to rise exponentially by 2023. Inviting you to explore the exciting opportunities this offers, PSI, in collaboration with strategic partner ForwardKeys, shares a tantalising slice of insider data and outlines just some of the psychology now driving the Chinese travel consumer.
Presentation of a Restaurant Project for CourseworkSachin Pandey
Presentation of a Restaurant Project for Coursework, Niagara College. Prepared by Sachin Pandey.
The Project was carried out by the following members of the group.
Ajinkya Abhyankar, Jingyun Wang, Fuyang Wei, Xuejie Chen,Yue Zou, Pratik Gandbhir, Preeti Bidwai, Sachin Pandey, Bhavesh Pawaskar & Tanvi Dave.
Restaurant Management System
Our main goal of this project is to create such a restaurant management software or system which will save time of both customers & restaurant management team.
Social Media notes for 2.5 hour workshop. National Service grantees, AmeriCorps, Senior Corps, VISTA and Learn and Serve America. Including Social Media Game.
Powerpoint presentation created for a workshop hosted by CASLIS-Ottawa, "Connecting with Our Clients: Marketing and Communicating Information Services". January 12 2009.
Reader-to-Leader Framework is designed to help researchers, designers, and managers understand what motivates technology-mediated social participation. This will enable them to improve interface design and social support for their companies, government agencies, and non-governmental organizations.
Social Media For The Public Sector - Social Media introPCM creative
3rd December 2009, East Midlands Conference Centre (EMCC)
Social media is the latest hot topic up for debate, especially in the workplace. Facebook, Twitter, LinkedIn, Blogging, the list goes on. But what exactly is it? And how can your organisation use it to communicate and engage with stakeholders.
Social Media for the Public Sector is brought to you by Connected Nottingham, a brand initiative developed by Accelerate Nottingham which brings together and celebrates partner’s achievements within the technology agenda in the Nottingham conurbation and the county of Nottinghamshire.
This exciting FREE workshop, hosted in the East Midlands Conference Centre’s Gallery will:
Provide an overview of social media platforms and tools
Explore how social media can be utilised to inform, consult, debate and engage with your community
Ask the experts and hear first hand case studies from orgainsations in the public sector
Hear from:
Caron Lyon- PCM Creative, a local expert and a regular speaker on the national circuit on Social Media.
Simon Wakeman- Freelance communications consultant and Head of Communications and Marketing at Medway Council. A well-known and respected communicator, Simon is recognised as a leading member of a new generation of public sector communicators that is equally comfortable working across traditional communications channels and emerging online channels.
Chief Inspector Mark Payne, Head of West Midlands Police Press and Public Relations Department. West Midlands Police, the second largest Police Force in the UK has made a significant investment into social media. Launching across a series of social media platforms the force has seen many benefits of social media, particularly around community engagement.
3. Definition of Social Media Social Media can take many different forms, including Internet forums, weblogs, social blogs, wikis, podcasts, pictures and video. Technologies include: blogs, picture-sharing, vlogs, wall-postings, email, instant messaging, music-sharing, crowdsourcing, and voice over IP, to name a few. 1 1http://en.wikipedia.org/wiki/Social_media
4. What is social media and Web 2.0? Harnessing collective intelligence Trusting consumers as co-developers Engaging consumer experiences Participation Trust economy Word of mouse
8. Social media is a conversation between people… Supporters Participants Audiences Donors Opinion Leaders The conversation is NOT controlled… Not organized… Not on message…
9. SOCIAL MEDIA USE IS GROWING 184 million bloggers 73% of active online users have read a blog 45% have started their own blog 57% have joined a social network 55% have uploaded photos 83% have watched video clips 39% subscribe to an RSS feed Source: Universal
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12. Figure 8.1 The emergence and rise of mass social media. (Source: Hinchcliffe, D., Web 2.0 Blog, web2.wsj2.com)
13. Why Now? Better access to technology for the average user – higher speed Internet connections, faster computers, better cell phones, etc Millennials are known as “digital natives,” having lived with the internet all of their lives. Young people are beginning to expect and demand their employers and others to use online media to recruit, communicate, engage, and manage knowledge. Those who use technology will outlast those who don’t.
14. Why does it matter? Web 2.0 and social media technologies are about connecting people information and each other so they can better create and collaborate. Information sharing. Risk reduction Web 2.0 and social media technologies will help strengthen and enhance traditional communicationstrategies.
15. What am I missing out on? Viral nature of Web 2.0 and social media technologies Improved customer service Increased storytelling
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20. Enterprise Social Network Interfaces Utilize existing social networks Create in-house network & then use as employee communication tool & form of knowledge management Conduct business activities Create services Create and/or participate in social marketplace
21. Web 3.0 The Web 3.0is the next paradigm shift of the internet taking the best of web 2.0, including rich internet applications and social media, and bringing them to mobile devices. Information is searched for, filtered, personalized and delivered to end users based on preferences, biofeedback and location. 1 1http://www.mindgrub.com/web3.0
22. Definition of the Semantic Web Semantic Web is an evolving extension of the web 3.0 where information is tagged in relation to use and context so that it and similar information can be delivered more effectively to humans and machines
36. Issues For Social Network Services Lack of privacy controls Inappropriate language translations among countries Fierce competition for users Prey to illegal activities Cultural objections may become volatile
37. Enterprise Social Network Interfaces Utilize existing social networks Create in-house network & then use as employee communication tool & form of knowledge management Conduct business activities Create services Create and/or participate in social marketplace
44. User Generated Reviews From articles and archives to exhaustive details towards user generated content on social networks and an unbiased reviews and referrals paradigm
45. Travel Blogs Content still key, but now Shared Experiences Inspire Travel