The document discusses information systems and how computers process data. It defines an information system as a set of components that collect, process, and disseminate data to meet an objective. It also defines a computer as an electronic device that can accept, manipulate, and produce information under the control of stored software instructions. The document then provides examples of input, processing, output, and storage in information processing.
Check out in hotels is not just a set of tasks to be mechanically executed by a robotic front office staff. The Goodwill of the hotel rests so much upon this last stage of guest cycle that the students of hospitality must not learn this topic as just any other topic.
Check out in hotels is not just a set of tasks to be mechanically executed by a robotic front office staff. The Goodwill of the hotel rests so much upon this last stage of guest cycle that the students of hospitality must not learn this topic as just any other topic.
Facilities in Hotels, Departments in Hotels and their functions, Classification of hotel in India (On the basis of Size, On the basis of Location, On the basis of Theme, On the basis of target market, On the basis of length of stay), (Floatel, Roatel, Motel, Airtel, Resorts, Heritage hotels, Star Hotels) Indian & International hotel chains,
Introduction to tourism systems
Impact of IT computing on tourism systems development
Internet services and Web generations
Key funcionalities of e-business systems
Customer Relationship Management - CRM
Enterprise Resource Planning - ERP
Supply Chain Management - SCM
eTourism
Cloud Computing
Cloud Tourism
Housekeeping department with Other DepartmentTyrara Xieleen
-To know what are relation between housekeeping with other department.
-Important organization to generate income in any hotel/resort
-how they contact with each other
Facilities in Hotels, Departments in Hotels and their functions, Classification of hotel in India (On the basis of Size, On the basis of Location, On the basis of Theme, On the basis of target market, On the basis of length of stay), (Floatel, Roatel, Motel, Airtel, Resorts, Heritage hotels, Star Hotels) Indian & International hotel chains,
Introduction to tourism systems
Impact of IT computing on tourism systems development
Internet services and Web generations
Key funcionalities of e-business systems
Customer Relationship Management - CRM
Enterprise Resource Planning - ERP
Supply Chain Management - SCM
eTourism
Cloud Computing
Cloud Tourism
Housekeeping department with Other DepartmentTyrara Xieleen
-To know what are relation between housekeeping with other department.
-Important organization to generate income in any hotel/resort
-how they contact with each other
Agriculture and Climate Change: Science and Policy Contexts FAO
Authors: Francesco N. Tubiello, MAGHG Team
-The Science Context: Climate Change Dimensions
-International Climate Policy
-Critical Issues for Agriculture in the coming decade
-The Monitoring and Assessment of GHG Project
-Objectives of the workshop
Second FAO Workshop on Statistics for Greenhouse Gas Emissions 3-4 June 2013, Port of Spain, Trinidad and Tobago.
Mastering the Hotel Marketing Ecosystem at the Property LeveleCornell
Today’s hotel visitors have never been more connected. With multiple devices and countless online resources to consult during each phase of the guest lifecycle – from the point they make their booking decisions to well after they check-out – travelers’ hotel expectations have shifted.
Long gone are the days when the hotel marketing tactics were all deployed pre-stay and offline. Today, easier access to guest preference data, past purchase behavior and social media profiles has made the hotel marketing discipline a multi-phase and multi-channel practice that requires involvement from many different key stakeholders at the brand and hotel-property level.
In this webinar, Greg Bodenlos, social media and digital marketing hospitality consultant, walks us through this complex hotel marketing ecosystem. In the process, Greg reveals strategies and tactics for mastering the innumerable amount of hotel marketing priorities. The following are just a few of the questions that will be addressed:
- What are the most important marketing focus areas at the property level?
- How has the definition of hotel marketing evolved in the hospitality industry?
- Where should hotel marketing live in the overall hotel operation ecosystem?
- Who are the various key stakeholders to involve in hotel marketing initiatives?
- What new hotel marketing challenges are on the horizon?
Greg Bodenlos is a passionate hospitality marketing consultant and HSMAI leader based in Boston, Massachusetts. With a passion for digital trends, social media and innovation – and over five years of hotel and technology work experience – Greg possesses a unique perspective on the hospitality digital marketing landscape. Playing digitally-focused marketing roles at the destination resort, luxury independent property, and now city center hotel has allowed Greg to play an active role in shaping hotel marketing best practices at the property-level as well as help bring hoteliers closer to creating more meaningful, personalized travel experiences for their guests. It was in his marketing role at Revinate – a SaaS start-up in Silicon Valley that designs and develops technology to improve the guest experience – where Greg was able to help hoteliers and academics better understand the power of leveraging consumer intelligence to drive better service and maximize revenue streams across the entire guest lifecycle.
Greg is a proud graduate of Cornell University’s School of Hotel Administration and has been featured as a hotel marketing expert on National Public Radio. Greg has been featured as a contributor in Crowdcentric Media’s Social Media Week New York blog, eCornell’s Blog and HotelMarketing.com, as well as played a co-authored role in an award-winning piece for Cornell University’s Center for Hospitality Research with Chris Anderson entitled Best Practices in Search Engine Marketing and Optimization.
Greg can be reached by phone at +1 781 686 2177, email at gr
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
1. “The most valuable commodity I know of is information. Wouldn’t you agree. ” Gordon Gekko, the character played by Michael Douglas in the film Wall Street Chapter 1 The Information System
2. Shaped Data Decision Making Rules RAW DATA Reservations/Front Office/Sales/POS/Accounting, etc. INFORMATION Information Processing
3. Information Systems An information system(IS) is typically considered to be a set of interrelated elements or components that collect(input), manipulate(processes), and disseminate (output) data and information and provide a feedback mechanism to meet an objective.
4. Payroll System IS vsIT INFORMATION TECHNOLOGY Hardware Software Databases Networks Other related components Inventory System are used to build INFORMATION SYSTEMS Marketing System Customer Service System
5. Computer is defined… A computer is an electronic device, operating under the control of instructions (software) stored in its own memory unit, that can accept data (input), manipulate data (process), and produce information (output) from the processing. Generally, the term is used to describe a collection of devices that function together as a system.
6.
7. Devices that comprise a computer system System unit (processor, memory…) Monitor (output) Speaker (output) Printer (output) Storage devices (CD-RW, Floppy, Hard disk, zip,…) Mouse (input) Scanner (input) Keyboard (input)
13. Information Processing Information Processing Phases: Output:An effective information system will inform management when results deviate from predetermined goals. Feedback is necessary for operational control. An information system may be composed of many subsystems where the output of on subsystem often becomes the input into another. Storage: After data is processed, then is commonly stored. Operations need to accumulate historical statistics and financial totals for accounting purposes and to guage performance.
14. Input Devices Keyboard – Most widely used device for entering text and information. Mouse – Used in conjunction with the keyboard. Touchscreen– Popular input device used in various hospitality environments (e.g., restaurants). Click on this Video Link: An example of a multi-touch screen. Click on this Video Link: Learn about Microsoft’s Surface Computing. Voice Recognition– Used to book hotel rooms. A voice portalallows customers to access information from Web using a voice browser. Automatic speech recognition connects a user directly to the Web with voice prompts without a personal or handheld computer. Click on this Video Link: Tellme.com. Pen-based – Used to enter for various hospitality applications (e.g., entering a food order) on PDAs using a pen-like stylus. Other types of wireless handhelds can operate by single or multi-touch. Scanners and Bar-Code Readers– Used to identify luggage and inventory items. Radio-Frequency Identification– Used to provide hotel guests with keyless entry into hotel rooms. Click on this Video Link: “RFID Wine Selection and POS System.” Biometrics – Uses a person’s physical traits to restrict access to physical locations, equipment, and computer systems. Click on this Video Link: “The future of biometrics.”
15. I/O in Hospitality LCD (liquid crystal display (touchscreen) Hand Held Terminals Cash Register Point of Sales (POS) Bar Code Reader Scanner
21. Introduction to Computers: CPU Central Processing Unit– The heart of the computer where data is processed. Click on this Video Link: History of Intel CPU. A CPU consists of control and arithmetic/logic units and primary storage. Primary Storageconsists of random-access memory (RAM) and read-only memory (ROM). RAM is measured in bytes. Most computers come equipped with at least 512,000,000 bytes (512 MB). The number of bytes required depends on how much space the program and data occupy. Speed is measured in gigahertz (GHz) or million instructions per seconds (MIPS). It is important to make sure that the CPU has enough processing power to handle all system requests. The speed at which data travels is affected by the data busor size of the data path. A 64-bit bus can transfer data more quickly than 32-bit bus. The latest development is the multi-core CPU, which enables two (dual-core) or four (quad-core) CPUs to be integrated on a single processor chip. More RAM enables a program to run faster since more of it can be loaded into RAM. Windows 7requires at least 1 Gigabyte of RAM for it to run comfortably.
29. Advantages of Computerizing Information Processing Improved labor productivity. Eliminates repetitive clerical tasks and redundant data entry and increases the span of control (e.g., Taco Bell increased the span of control from one supervisor for five restaurants to one for 30 through technology). Enhanced decision-making capability. Provides access to timely, relevant information. For example, Donato’s Pizza restaurant uses a Business Intelligence System (BIS) or Decision Support System for consolidating data from different systems to reveal real-time data on customer frequency, order trends, and coupon performance. Click on this Video Link: “The evolving information age.” Reducing operating costs. Emailing reservation confirmations, for example, saves paper and lowers mailing expenses. Increased information accuracy. A computer reduces the number of times data is handled by employees. One study revealed that handwritten restaurant checks, for example, were inaccurate 16% of the time.
30. Advantages of Computerizing Information Processing Increased revenues. Ensures that all sales are captured and recorded properly and enables the automatic execution of revenue enhancement strategies based on an evaluation of product pricing and cost in relationship to facility capacity (e.g., If occupancy in the group discount class exceeds X percent with Y days before arrival, then move all group discounts to the rack rate class). Greater customer satisfaction and loyalty. Computers enable employees to more efficient and responsive to customer needs. For example, wireless order taking enables servers to provide faster service. Computers are used to collect data about customer satisfaction. For example, European-based Accor sends follow-up e-mails to guests immediately after a stay inviting them to take an online survey
31. Advantages of Computerizing Information Processing Greater customer satisfaction and loyalty Feedback is also obtained from Consumer Generated Media, such as blogs, discussion boards., hotel and travel review sites, social networks, etc. Click on this Video Link: Strategic Internet marketing and social media and computing. A Facebook application was developed by Renaissance Hotels entitled the “Renaissance Cocktail Mixer. The app lets users send and receive house specialties. After installing the app, virtual dice are rolled to select a cocktail, then an action is selected—toast, shake, pour, mix, etc.—before finally selecting which Facebook friend to send the virtual drink. That person then displays the drink on his or her Facebook profile page. Improved controls. Automated systems make it possible to collect money earlier and to spend it more intelligently. For example, notices on past due accounts can be sent out more quickly.
32. Technology and Information The organization of information affects its usefulness. There are several ways to organize information: category, time, location , alphabet, and continuum. Category . Overtime hours broken down by job position pinpoints where corrective action is needed. Time. Recording the number of meals served per hour assists in labor scheduling. Location. Performance can be tracked for each property in a hotel chain. For example, an executive vice president of one hotel chain lowered the labor cost percentage by 10% by sending each GM a report that contained the labor cost percentage for each property in the chain, which incited healthy competition to top the best performance.
35. Taking Full Advantage of Information Technology Organization Structure. IT enhances organizational efficiency and effectiveness by streamlining the distribution of information, which results in a flatter organization. Communication. The combination of the PC and email was the first technological breakthrough to dramatically change organizational communications. Since them various communication tools, such as an Intranet (internal Web site), have been developed to increase staff productivity and effectiveness. Click on this Video Link: Microsoft CEO Steve Ballmer discusses a single-platform package of business communications applications such as voice, instant messaging and e-mail.
36. Taking Full Advantage of Information Technology Standard Operating Procedures. Simply automating an existing process does not always compensate for performance deficiencies. Redefining of standard operating procedures and reengineering of work may be required. Click on this Video Link: An Intel case study demonstrating a scalable solution to improve productivity and customer service. Computing Platform. Productivity in hospitality corporations with large software implementations has often declined due to widespread deployment of stovepipe technologies, isolated “islands of technologies” that cannot collectively adapt to changing needs. Click on this Video Link: An example of an integrated solution developed by Ford Motor Corporation.