The document discusses the concept of social business design. It argues that traditional views of social media need to be demolished and reimagined. Social business design aims to intentionally create socially calibrated and dynamic business systems, processes, and culture. It presents a conceptual framework consisting of four archetypes - ecosystems, hivemind, dynamic signals, and metafilters. These represent connections, culture, communication processes, and filters/measurement. The goal is improved and emergent business outcomes through more adaptable, collaborative practices informed by engaging all constituents. Social business design can help organizations better integrate social strategies and realize new opportunities in today's networked economy.
Webinar: Social Business and Financial Services, with @DachisGroup @SocialwareDachis Group
Like their peers in retail and media, banks and insurance providers are going through a remarkable transition in how they engage with customers and partners through social channels like Twitter and Facebook.
How are they performing?
In this webinar, we'll dive into the social performance of the financial services industry, including unique challenges related to compliance and privacy.
We'll look at the "Financial Health Index," a data-driven snapshot into the social performance of global financial services brands, first presented In October at Sibos Innotribe in Osaka, the world’s largest financial services conference.
Speakers:
- Michael (MJ) Jones, VP Technology, Dachis Group
- Randy Jacops, VP of Customer Success, SocialWare
For the full replay, see the link below:
http://social.dachisgroup.com/webinar-social-and-financial-services-replay
Webinar: Social Business and Financial Services, with @DachisGroup @SocialwareDachis Group
Like their peers in retail and media, banks and insurance providers are going through a remarkable transition in how they engage with customers and partners through social channels like Twitter and Facebook.
How are they performing?
In this webinar, we'll dive into the social performance of the financial services industry, including unique challenges related to compliance and privacy.
We'll look at the "Financial Health Index," a data-driven snapshot into the social performance of global financial services brands, first presented In October at Sibos Innotribe in Osaka, the world’s largest financial services conference.
Speakers:
- Michael (MJ) Jones, VP Technology, Dachis Group
- Randy Jacops, VP of Customer Success, SocialWare
For the full replay, see the link below:
http://social.dachisgroup.com/webinar-social-and-financial-services-replay
Webinar: Collaborative Reporting by @DachisGroupDachis Group
Tired of wasting time on inneffective social marketing reporting? You're not alone. Month after month in offices all around the world marketers are presented with reports that are too superficial to be actionable and arrive to late to be useful. The power of social marketing is wasted.
This webinar shows you how to quickly create beautiful, simple and clear analyses of marketing performance with input from all your organization's experts. We will discuss the core challenges of social marketing reporting today and how you can overcome those challenges through collaboration and Big Data.
You will learn:
- How to isolate observations about brand's social performance.
- How to assemble a narrative of observations about a campaign, competitors or a brand program.
- How to share the insights with others and download "boss ready" reports.
Dachis Group speakers include: John De Oliveira (@johndeo), Brian Kotlyar (@bkotlyar) and Doug Kern (@doug_kern)
Social Media & Powering_the_Possible_DellAnja Monrad
How can Social Media help Powering the Possible? Presentation of how Dells Social Media listening expertise helped American Red Cross prepare for times of disaster.
FABERNOVEL INSTITUTE and BAP are releasing the results of a study about collaboration that reviews its practices and standards. The survey was conducted among 50 French and international companies between February and April 2018.
Collaboration is not a new concept. It's been 15 years that its Google Trends curve oscillates slightly but keeps the same dynamics. First used in the field of learning, the word "collaboration" is experiencing - thanks to the emergence of the new economy and its actors, GAFA, unicorns and start-ups - a certain rebirth. The first result of the survey shows that for 80% of respondents, collaboration is beneficial to the company.
The study both questions some mainstream ideas that still exist and shows that the digital revolution has succeeded in spreading its practices to large organizations.
Web 2.0 At Work - Simple And Social Collaboration Between CoworkersAcando Consulting
This is a presentation from an "awareness seminar" held by Oscar Berg and Henrik Gustafsson from Acando about how Web 2.0 principles and social tools can be used to improve collaboration, knowledge exchange and innovation in an enterprise context.
Network thinking. The incoming new decentralised age from a design perspectiv...Network Society Research
This talk is a 3 steps fast forward journey into design. What is design today -aka- the switch of traditional business leadership. Why business and money loves Design (Design Thinking and beyond). Technologies are shaping us faster than we think: Smart connected objects are natural born storytellers. Design rules for a highly networked -post cloud computing- world.
Bruno Pellegrini made a lesson in Bocconi about Crowdsourcing.
Bruno Pellegrini is one of the top Italian experts in new media and UGC, after graduating in business administration at the Bocconi University in Milan, he worked at Procter & Gamble and Bain & Co. He took his MBA at Insead, Paris, and joined Mediaset where he developed and produced multimedia projects including the web-TV during the first edition of Big Brother.
He was co-founder in 2001 of Offside, a company which produces several television programs and films for private cinema that won numerous international awards, including the Locarno Film Festival and David di Donatello.
In 2004 he conceived and founded the satellite channel, NessunoTV.
He is currently CEO of TheBlogTV, a media company he founded in 2006 specializing in user-generated production.
www.theblogtv.it/en
www.userfarm.com
Spunti di marketing digitale per il settore moda e abbigliamento.
Presentato all'interno del seminar di Iab Italia, dedicato al performance marketing, questo lavoro vuole offrire un contributo su come i media digitali possono essere utili ai brand del fashion che vogliono comunicare con i propri pubblici specifici.
Edelman's Social Intelligence Command Center or "SICC" is the industry's most unique command center approach offered by a professional services firm. The room, process, staffing and model is designed to not only monitor and engage based on social intelligence, but to function as a "social newsroom" creating content in real time.
Webinar: Collaborative Reporting by @DachisGroupDachis Group
Tired of wasting time on inneffective social marketing reporting? You're not alone. Month after month in offices all around the world marketers are presented with reports that are too superficial to be actionable and arrive to late to be useful. The power of social marketing is wasted.
This webinar shows you how to quickly create beautiful, simple and clear analyses of marketing performance with input from all your organization's experts. We will discuss the core challenges of social marketing reporting today and how you can overcome those challenges through collaboration and Big Data.
You will learn:
- How to isolate observations about brand's social performance.
- How to assemble a narrative of observations about a campaign, competitors or a brand program.
- How to share the insights with others and download "boss ready" reports.
Dachis Group speakers include: John De Oliveira (@johndeo), Brian Kotlyar (@bkotlyar) and Doug Kern (@doug_kern)
Social Media & Powering_the_Possible_DellAnja Monrad
How can Social Media help Powering the Possible? Presentation of how Dells Social Media listening expertise helped American Red Cross prepare for times of disaster.
FABERNOVEL INSTITUTE and BAP are releasing the results of a study about collaboration that reviews its practices and standards. The survey was conducted among 50 French and international companies between February and April 2018.
Collaboration is not a new concept. It's been 15 years that its Google Trends curve oscillates slightly but keeps the same dynamics. First used in the field of learning, the word "collaboration" is experiencing - thanks to the emergence of the new economy and its actors, GAFA, unicorns and start-ups - a certain rebirth. The first result of the survey shows that for 80% of respondents, collaboration is beneficial to the company.
The study both questions some mainstream ideas that still exist and shows that the digital revolution has succeeded in spreading its practices to large organizations.
Web 2.0 At Work - Simple And Social Collaboration Between CoworkersAcando Consulting
This is a presentation from an "awareness seminar" held by Oscar Berg and Henrik Gustafsson from Acando about how Web 2.0 principles and social tools can be used to improve collaboration, knowledge exchange and innovation in an enterprise context.
Network thinking. The incoming new decentralised age from a design perspectiv...Network Society Research
This talk is a 3 steps fast forward journey into design. What is design today -aka- the switch of traditional business leadership. Why business and money loves Design (Design Thinking and beyond). Technologies are shaping us faster than we think: Smart connected objects are natural born storytellers. Design rules for a highly networked -post cloud computing- world.
Bruno Pellegrini made a lesson in Bocconi about Crowdsourcing.
Bruno Pellegrini is one of the top Italian experts in new media and UGC, after graduating in business administration at the Bocconi University in Milan, he worked at Procter & Gamble and Bain & Co. He took his MBA at Insead, Paris, and joined Mediaset where he developed and produced multimedia projects including the web-TV during the first edition of Big Brother.
He was co-founder in 2001 of Offside, a company which produces several television programs and films for private cinema that won numerous international awards, including the Locarno Film Festival and David di Donatello.
In 2004 he conceived and founded the satellite channel, NessunoTV.
He is currently CEO of TheBlogTV, a media company he founded in 2006 specializing in user-generated production.
www.theblogtv.it/en
www.userfarm.com
Spunti di marketing digitale per il settore moda e abbigliamento.
Presentato all'interno del seminar di Iab Italia, dedicato al performance marketing, questo lavoro vuole offrire un contributo su come i media digitali possono essere utili ai brand del fashion che vogliono comunicare con i propri pubblici specifici.
Edelman's Social Intelligence Command Center or "SICC" is the industry's most unique command center approach offered by a professional services firm. The room, process, staffing and model is designed to not only monitor and engage based on social intelligence, but to function as a "social newsroom" creating content in real time.
Dachis Social Business Summit - Open LeadershipCharlene Li
Presentation by Charlene Li at the Dachis Social Business Summit, March 11, 2010 in Austin, Texas. Discusses the need for open leadership when implementing social strategies.
Responsive Marketing in a Real Time World David Armano
It used to be easy. Plan, test and launch marketing campaigns over an ample amount of time. But marketers need to think more like developers who deal in rapidly changing and fast moving environments where technology constantly evolves. Today, brands are both built and preserved in real time and content is the currency of the Web. The modern day imperative for organizations is evolving their marketing machines to operate both at scale and with agility.
VidenDanmark og Intra2 afholdt den 19.9.2012 seminar om socialt intranet. Ved seminaret præsenterede Kim Escherich fra IBM, hvordan IBM bruger et socialt intranet internt.
Learn why (and how) leading SaaS providers are turning their products into platforms with the power of API integration. Innovative companies, such as PactSafe, Slack and Intercom, are making integration easier and accessible by shifting the burden of integration off of their customers.
AD214 What's Next? Application Modernization Roadmap for Socializing IBM Note...John Head
Some organizations neglect or under-utilize one of the greatest IT assets in their portfolio - the line of business application. Most were built 10+ years ago with no Web, mobile, or social. This session describes the application revolution taking place, covering the options and best practices required for success. Migration and new development will be compared and contrasted. Real-world data will demonstrate the positive potential return on investment. We will discuss PSC's Application Modernization Center and how it helps move customers from merely maintaining Notes applications to increasing their value with XPages. If your organization is considering a migration or an XPages solution for your Notes/Domino investments, this session is for you!
In the digital world, it has long been said that ‘Content is King’
The debate then moved onto whether ‘Control of Distribution’ was more important…
The reality is that value propositions in the Digital arena are more complex than just ‘Content or Distribution’
To help guide the way, KPMG has created a checklist of 20 ways – “the 20Cs” in which a company might provide value through a digital model.
This we have called the Digital Convergence Equalizer.
Application Modernization: Where Consumer, Social, and Mobile ConvergeJohn Head
Some organizations neglect or under-utilize one of the greatest IT assets in their portfolio - the line of business application. Most were built 10+ years ago with no Web, Mobile, or Social. This session describes the application revolution taking place, covering the options and best practices required for success. Migration and new development will be compared and contrasted. Real-world data will demonstrate the positive return on investment. We will discuss PSC's Application Modernization Center and how it helps move customers from merely maintaining Notes applications to increasing their value with XPages. If your organization is considering a migration or an XPages solution for your Notes/Domino investments, this session is for you!
In this workshop for the Institute of Management Consultants, Northern California chapter, Chapter President Brett LaDove provides an overview to the key elements driving change on the internet, and explains the essence behind Web 2.0 and how it can be used effectively in business.
La collaboration est absolument essentielle pour optimiser la productivité et la
performance financière dans le contexte des marchés ultra-concurrentiels
d'aujourd'hui. Communiquer plus facilement avec ses clients, ses fournisseurs et
ses employés permet aux entreprises de tirer parti des capacités jusque-là
inexploitées pour relever les défis actuels et repérer de nouvelles opportunités. Les
réseaux d'entreprises ont ouvert la porte à cette nouvelle façon de collaborer et
peut-être l'élément qui différencie la concurrence moderne de la concurrence du
passé. Apprenez comment Ariba, principal réseau mondial de commerce
interentreprises, aide les entreprises à mieux acheter, à vendre plus rapidement et
utiliser la facturation électronique et la gestion dynamique de l'escompte afin de
mieux gérer leurs paiements et leurs créances de manière plus stratégique.
Alex Saric, EMEA Marketing Director – Ariba
2013 Ariba Commerce Summit Paris
Similar to Social Business Design: Web 2.0 NYC (20)
Effective communication is everyone’s job—whether you are trying to sell in a concept or convince a client. Visual Thinking can help us take in complex information and synthesize it into something meaningful. In an increasingly fragmented and cluttered world, simple imagery, metaphors and mindmaps can get people to understand the abstract and make your ideas tangible. Find out why why thinking visually may be one of the most sought after abilities of the 21st century.
"The hallmark of any great brand is authenticity -- just ask Harley-Davidson, Coke or Apple, especially when all of these brands lost their way and learned from it. Same thing applies to Brand You. In every tweak of a template, upload and keystroke, you have an opportunity to be authentic or disingenuous. Know what makes you special and unique, and tap into those qualities as you build your personal brand online. Most people can spot a fake when they see one, so remember that being genuine is more important that presenting yourself in an artificially glossy manner. It used to be important for bloggers to "find their voice" -- now it's relevant to all of us."
Micro-Interactions in a 2.0 World (v2)David Armano
“We live in a world where the little things really do matter. Each encounter no matter how brief is a micro interaction which makes a deposit or withdrawal from our rational and emotional subconscious. The sum of these interactions and encounters adds up to how we feel about a particular product, brand or service. Little things. Feelings. They influence our everyday behaviors more than we realize.”
The Fuzzy Tail is a play on Chris Anderson's Long Tail—but that's where the similarities end. Being "fuzzy" means unlearning the way we've always done things and moving away from rigidity toward adaptability. The first draft of this presentation will be presented to employees of Critical Mass, a digital experience consultancy based out of Calgary, Canada.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
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Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
Filing Your Delaware Franchise Tax A Detailed Guide
Social Business Design: Web 2.0 NYC
1. Social Business Design:
Itʼs Clobberinʼ Time
@jeffdachis @armano
jeff@dachisgroup.com david.armano@dachisgroup.com
http://www.dachisgroup.com http://www.dachisgroup.com
2. Web 2.0 2009 | November 18, 2009
“Social media” doesnʼt need to be saved...
® 2009 Dachis Group. Confidential and Proprietary 2
3. Web 2.0 2009 | November 18, 2009
...It needs to be demolished
® 2009 Dachis Group. Confidential and Proprietary 3
4. Web 2.0 2009 | November 18, 2009
Social media marketing is only one part of the equation
social media marketing
(subset of entire marketing activities)
legal
supply chain
IT
corporate
distribution
business functions R&D
(which can be socialized)
product development
manufacturing
etc…
® 2009 Dachis Group. Confidential and Proprietary
11
5. Web 2.0 2009 | November 18, 2009
Exciting times
® 2009 Dachis Group. Confidential and Proprietary 5
6. Web 2.0 2009 | November 18, 2009
Interesting times
® 2009 Dachis Group. Confidential and Proprietary 6
7. Web 2.0 2009 | November 18, 2009
We have all been there.
® 2009 Dachis Group. Confidential and Proprietary 7
8. Web 2.0 2009 | November 18, 2009
The industrial economy has evolved. We live in a
networked economy. We need a network centric
organizational model to realize its potential.
dachisgroup.com
® 2009 Dachis Group. Confidential and Proprietary 8
9. Web 2.0 2009 | November 18, 2009
A shift towards social business
New distributed, collaborative, and agile organizations are able to surpass
current barriers to growth in order to create new value
® 2009 Dachis Group. Confidential and Proprietary
10. Social Business Design
A Conceptual Framework and Set of Lenses
for a Network Centric Organizational Model
® 2009 Dachis Group. Confidential and Proprietary 10
11. Web 2.0 2009 | November 18, 2009
The definition of Social Business Design
• Social Business Design is the
intentional creation of socially
calibrated and dynamic business
systems, process and culture.
® 2009 Dachis Group. Confidential and Proprietary 11
12. Web 2.0 2009 | November 18, 2009
The definition of Social Business Design
• The Goal: Enhanced value
exchange among constituents
delivering improved and
emergent business outcomes
® 2009 Dachis Group. Confidential and Proprietary 12
13. Social Business Design
A Conceptual Framework and Set of Lenses
for a Network Centric Organizational Model
® 2009 Dachis Group. Confidential and Proprietary 13
14. Conceptual Framework and Set of Lenses
Businesses are made up of
Technology, People and Process
® 2009 Dachis Group. Confidential and Proprietary 14
15. Web 2.0 2009 | November 18, 2009
Business is made of Technology, People, and Process
support
content ecosystem
services
commerce ecosystem
developer application
ecosystem ecosystem
cloud services
products
supply chain ecosystem
® 2009 Dachis Group. Confidential and Proprietary 15
16. Conceptual Framework and Set of Lenses
Businesses Represent All Constituents
® 2009 Dachis Group. Confidential and Proprietary 16
17. Web 2.0 2009 | November 18, 2009
The shape of the business has fundamentally changed.
Businesses need to address value exchange with all
constituents wherever they are.
® 2009 Dachis Group. Confidential and Proprietary
17
19. Web 2.0 2009 | November 18, 2009
Participation creates scalability issues
® 2009 Dachis Group. Confidential and Proprietary 19
20. Web 2.0 2009 | November 18, 2009
Personality is a plus, but...
“I believe that people would rather have a conversation with a
person than a brand.” ~Scott Monty, Ford Motor Company
® 2009 Dachis Group. Confidential and Proprietary 20
21. Web 2.0 2009 | November 18, 2009
...individuals donʼt scale well
® 2009 Dachis Group. Confidential and Proprietary 21
22. Web 2.0 2009 | November 18, 2009
Some organizations are trying
imagine if your entire call center was a social business center
® 2009 Dachis Group. Confidential and Proprietary 22
23. Web 2.0 2009 | November 18, 2009
Signs of ROI
Dell Outlet has booked more than $3 million in revenue
attributable to its Twitter posts. In addition, the division has
done research showing that awareness of the outlet has
grown, too.
Source: Twitter 101
® 2009 Dachis Group. Confidential and Proprietary 23
24. Web 2.0 2009 | November 18, 2009
Social business must be integrated (but often isnʼt)
® 2009 Dachis Group. Confidential and Proprietary 24
25. Web 2.0 2009 | November 18, 2009
the industrial machine rolls on
® 2009 Dachis Group. Confidential and Proprietary 25
26. Web 2.0 2009 | November 18, 2009
Great PR & marketing, but is it integrated?
® 2009 Dachis Group. Confidential and Proprietary 26
27. Web 2.0 2009 | November 18, 2009
Hiring and staffing
® 2009 Dachis Group. Confidential and Proprietary 27
28. Web 2.0 2009 | November 18, 2009
How many followers means credibility?
® 2009 Dachis Group. Confidential and Proprietary 28
29. Web 2.0 2009 | November 18, 2009
Wanted: chief social officer?
® 2009 Dachis Group. Confidential and Proprietary 29
30. Web 2.0 2009 | November 18, 2009
Measurement is a challenge
® 2009 Dachis Group. Confidential and Proprietary 30
31. Web 2.0 2009 | November 18, 2009
Constructs to measure?
dachisgroup.com
® 2009 Dachis Group. Confidential and Proprietary 31
32. Web 2.0 2009 | November 18, 2009
Governance
Source: Ambidanze on Flickr
® 2009 Dachis Group. Confidential and Proprietary 32
33. Web 2.0 2009 | November 18, 2009
What policy do you have in place?
® 2009 Dachis Group. Confidential and Proprietary 33
34. Web 2.0 2009 | November 18, 2009
Does your workflow facilitate matters?
Source: Dell Outreach in the blogosphere, Scribd
® 2009 Dachis Group. Confidential and Proprietary 34
35. Web 2.0 2009 | November 18, 2009
Organizational culture: open or closed?
dachisgroup.com
® 2009 Dachis Group. Confidential and Proprietary 35
37. Web 2.0 2009 | November 18, 2009
Open culture can create value ($1.2 billion)
® 2009 Dachis Group. Confidential and Proprietary 37
38. Web 2.0 2009 | November 18, 2009
Eating our own dogfood...
® 2009 Dachis Group. Confidential and Proprietary 38
39. Web 2.0 2009 | November 18, 2009
Engaging constituents informs your business
® 2009 Dachis Group. Confidential and Proprietary 39
40. Web 2.0 2009 | November 18, 2009
Engaging constituents will inform business
® 2009 Dachis Group. Confidential and Proprietary 40
41. Web 2.0 2009 | November 18, 2009
Starbucks starts to connect the dots
70,000 ideas in first year
Free coffee for Gold Card members on their birthday
Starbucks VIP card
Splash sticks
Buy coffee beans, get a free cup of coffee
® 2009 Dachis Group. Confidential and Proprietary 41
42. Web 2.0 2009 | November 18, 2009
Corporate culture can be influenced
® 2009 Dachis Group. Confidential and Proprietary
11
43. Web 2.0 2009 | November 18, 2009
Scaling can combine efficiency with delight
® 2009 Dachis Group. Confidential and Proprietary
11
44. Web 2.0 2009 | November 18, 2009
Networks will supplement hierarchy
hierarchy + networks
® 2009 Dachis Group. Confidential and Proprietary
11
45. Web 2.0 2009 | November 18, 2009
Expanded ecosystems become an advantage
® 2009 Dachis Group. Confidential and Proprietary 45
46. Conceptual Framework and Set of Lenses
The Archetypes of Social Business Design
® 2009 Dachis Group. Confidential and Proprietary 46
47. Web 2.0 2009 | November 18, 2009
Four Archetypes for Social Business Design.
Building blocks and vocabulary.
® 2009 Dachis Group. Confidential and Proprietary
48. Web 2.0 2009 | November 18, 2009
Ecosystem
dachisgroup.com
From Disparate Silos To Connected Nodes
® 2009 Dachis Group. Confidential and Proprietary
49. Web 2.0 2009 | November 18, 2009
Ecosystem (connection systems)
- An expanded constituent
base including core and
extended
- A robust, integrated network
of nodes and connections
- A holistic technology
architecture dachisgroup.com
- Strong and weak ties
- Active and ambient
awareness
From Disparate Silos To Connected Nodes
® 2009 Dachis Group. Confidential and Proprietary
50. Web 2.0 2009 | November 18, 2009
Ecosystem
Extended
Core
® 2009 Dachis Group. Confidential and Proprietary 50
51. Web 2.0 2009 | November 18, 2009
Hivemind
dachisgroup.com
From Hoarding To Collaborating
® 2009 Dachis Group. Confidential and Proprietary
52. Web 2.0 2009 | November 18, 2009
Hivemind (culture)
- A primary social calibration
- Active Participation
- Active Engagment
- Active Involvement
dachisgroup.com
® 2009 Dachis Group. Confidential and Proprietary
53. Web 2.0 2009 | November 18, 2009
Dynamic Signal
dachisgroup.com
From Static To Dynamic -
“Communication as work, not for work”
® 2009 Dachis Group. Confidential and Proprietary
54. Web 2.0 2009 | November 18, 2009
Dynamic signal (communication process)
- Dynamic real time signals
of all nodes in the dachisgroup.com
ecosystem
- A change in the mode of
authorship
- Updates on location
- Creates efficiencies
® 2009 Dachis Group. Confidential and Proprietary
55. Web 2.0 2009 | November 18, 2009
Metafilter
dachisgroup.com
From Filter Failure To Clear Signals
“Finding meaning in all the noise”
® 2009 Dachis Group. Confidential and Proprietary
56. Web 2.0 2009 | November 18, 2009
Metafilter (filter, measure)
- Filter, tag sort dachisgroup.com
- Define constructs for
measurement
- Measure patterns not
counts
- Depth over surface
- Trends versus snapshots
- Analyzing for meaning
From Filter Failure To Clear Signals
“Finding meaning in all the noise”
® 2009 Dachis Group. Confidential and Proprietary
57. Social Business Design
A Conceptual Framework and Set of Lenses
for a Network Centric Organizational Model
® 2009 Dachis Group. Confidential and Proprietary 57
58. Web 2.0 2009 | November 18, 2009
Social business design applied
® 2009 Dachis Group. Confidential and Proprietary 58
59. Web 2.0 2009 | November 18, 2009
Why Social Business Design?
Improved
= &
+ Emergent
Outcomes
•Adaptable business practices •Cost savings and efficiencies
•Improved collaborative processes •Informed social marketing strategies
•Customer growth, retention and sustainability •New product & service offerings/innovations
•Expansion into new markets
® 2009 Dachis Group. Confidential and Proprietary 59
60. How Ready for Social Business are you?
® 2009 Dachis Group. Confidential and Proprietary 60
62. Social Business Design:
Itʼs Clobberinʼ Time
@jeffdachis @armano
jeff@dachisgroup.com david.armano@dachisgroup.com
http://www.dachisgroup.com http://www.dachisgroup.com