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TARGETING FOR IMPACT
VIA SOCIAL MEDIA
Reaching the audiences you need with messages they want
Alan Rosenblatt, Ph.D.
Principal
Digital & Social Media Strategy
turner4D
alan@turner4D.com
@DrDigiPol
Which Social Network Serves My Goals?
sort
% of US
Adults Age Key Audience
Got News?
2018(2017) Comments
YouTube 73%
56% of 50+;
85-94% <49
Skews towards college+, (sub)urban,
wealthy; but still 59% rural
38% (+6)
Everyone watches YouTube, but not always on
YouTube.
Facebook 68%
55% of 50+;
80% <49
Skews less wealthy & less educated
than YouTube watchers
67% (-1)
Everyone still uses Facebook, but in many
different ways.
Twitter 24%
14% of 50+;
25-45% <49
Skews more educated: more urban 71% (-3)
Influencers share & collect information here;
agenda setting & message testing.
Instagram 35%
16% of 50+;
40-71% <49
Skews college+; urban 32%(+5)
Great image branding; restricted action
conversions. More popular among Hispanics
and Blacks than Whites.
LinkedIn 25%
1/4-1/3 of
under 64
50% of College Grads 30%(+7)
More traffic on the social feed than the job
feed for past few years
reddit
Skews young
(<50, esp.
<30) & male
(~70% of
users)
Skews educated & White 73%(+5)
Great early warning for breaking news and
conversation trends.
tumblr 29%(-10)
A window into what your teens are talking
about and more. Also, 84 IRA/Russian
accounts were deleted.
Pinterest 29% 41% of Women (16% of Men)
Its all about images linked to their respective
websites.
SnapChat 27%
7% of 50+;
25% of 30-49;
55-78% <30
29%(0)
Gab.ai
Where all the racists, bigots & anti-Semitic
people went after other social networks
suspended them.
WhatsApp 22%
49% of Latinos (21% of Blacks 14%
of Whites)
18%(-5) Very urban, but should it be?
Targeting Hashtag Communities on Twitter
• Goal: Get your message seen & shared by
hashtag communities
– Issue and identity groups
• Challenge: Get noticed over the noise in the
busiest hashtag communities
• Solution: Pairing busy & moderate hashtags
Finding Good Twitter Hashtags
• How often is it used?
– Busy – Large audience, noisy
– Moderate – Best hashtag
– Slow – No audience
• How many people are using it?
– Many people – Big public conversation
– 1 or 2 people – Private conversation
• What is the ratio of RTs:Tweets?
– Ideal for network effect
• Where do you find which hashtag to use?
– Twitter search
– RiteTag.com
Finding Key Influencers on Twitter
• Keyword/Hashtag Searches
– Twitter
– SocialMention
– RiteTag
• Influencer Searches
– RightRelevance.com
– Google
– Hashtag searches
– Target their friends (Twiangulate.com)
• Influencers’ Lists, Followers & Friends
Find Influencers to Follow:
List Diving on Twitter
Find an issue expert
• Follow who they follow
• Follow their followers
• Follow their lists
– Lists they curate
– Lists they are Members Of
Targeting Key Influencers on Twitter
• Goal: Get key influencers to see & share your
message
• Challenge: Get the attention of busy influencers
• Solution:
– @Mention influencers by name.
– Target people they read.
– Add them to your Lists so you can find them
whenever you need them.
Facebook Targeting & Tagging
• Influencers from Twitter are on Facebook, too.
• Tagging notifies other people and organizations about your
post
• Tag people - your friends and fellow activists to alert them (if
they are your friend or fan of your page); Ask your Facebook
friends to share your content to their Facebook page
• Tag pages – of key organizations, causes or celebrities
• To tag – type the @ symbol followed by organization’s name.
When the name comes up in the list, click on it.
I’m Down with OPP (Other People’s Pages)
Your Page
Other targeted pages
• Toggle to use Facebook as your page
• Post your message on affinity pages
• Vary the text of your posts to avoid being suspended for SPAM
Promoted Facebook Page Wall Post
• Occasionally pay for wall post promotions
– $5 or $10 will dramatically increase exposure
– Target fans of page (and friends of fans)
– Target by interests
– Use Facebook.com/Ads to nano-target promotions
– Custom audiences
• Only promote really good wall posts
– Compelling content (infographics, photos, etc.)
– Ask people to like your page and SHARE!
• Target small audiences at a time
Targeting LinkedIn Groups
Final Thought
• You can target on social media, if you try.
• But even when targeting, you will often be
speaking to more people than just your
targeted audience.
• This creates a unique challenge that few
people consider.
TARGETING FOR IMPACT
VIA SOCIAL MEDIA
Reaching Key Communities about their Key Issues on their Preferred Network
Alan Rosenblatt, Ph.D.
Principal
Digital & Social Media Strategy
turner4D
alan@turner4D.com
@DrDigiPol
THANK YOU

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Social advocacy targeting

  • 1. TARGETING FOR IMPACT VIA SOCIAL MEDIA Reaching the audiences you need with messages they want Alan Rosenblatt, Ph.D. Principal Digital & Social Media Strategy turner4D alan@turner4D.com @DrDigiPol
  • 2. Which Social Network Serves My Goals? sort % of US Adults Age Key Audience Got News? 2018(2017) Comments YouTube 73% 56% of 50+; 85-94% <49 Skews towards college+, (sub)urban, wealthy; but still 59% rural 38% (+6) Everyone watches YouTube, but not always on YouTube. Facebook 68% 55% of 50+; 80% <49 Skews less wealthy & less educated than YouTube watchers 67% (-1) Everyone still uses Facebook, but in many different ways. Twitter 24% 14% of 50+; 25-45% <49 Skews more educated: more urban 71% (-3) Influencers share & collect information here; agenda setting & message testing. Instagram 35% 16% of 50+; 40-71% <49 Skews college+; urban 32%(+5) Great image branding; restricted action conversions. More popular among Hispanics and Blacks than Whites. LinkedIn 25% 1/4-1/3 of under 64 50% of College Grads 30%(+7) More traffic on the social feed than the job feed for past few years reddit Skews young (<50, esp. <30) & male (~70% of users) Skews educated & White 73%(+5) Great early warning for breaking news and conversation trends. tumblr 29%(-10) A window into what your teens are talking about and more. Also, 84 IRA/Russian accounts were deleted. Pinterest 29% 41% of Women (16% of Men) Its all about images linked to their respective websites. SnapChat 27% 7% of 50+; 25% of 30-49; 55-78% <30 29%(0) Gab.ai Where all the racists, bigots & anti-Semitic people went after other social networks suspended them. WhatsApp 22% 49% of Latinos (21% of Blacks 14% of Whites) 18%(-5) Very urban, but should it be?
  • 3. Targeting Hashtag Communities on Twitter • Goal: Get your message seen & shared by hashtag communities – Issue and identity groups • Challenge: Get noticed over the noise in the busiest hashtag communities • Solution: Pairing busy & moderate hashtags
  • 4. Finding Good Twitter Hashtags • How often is it used? – Busy – Large audience, noisy – Moderate – Best hashtag – Slow – No audience • How many people are using it? – Many people – Big public conversation – 1 or 2 people – Private conversation • What is the ratio of RTs:Tweets? – Ideal for network effect • Where do you find which hashtag to use? – Twitter search – RiteTag.com
  • 5. Finding Key Influencers on Twitter • Keyword/Hashtag Searches – Twitter – SocialMention – RiteTag • Influencer Searches – RightRelevance.com – Google – Hashtag searches – Target their friends (Twiangulate.com) • Influencers’ Lists, Followers & Friends
  • 6. Find Influencers to Follow: List Diving on Twitter Find an issue expert • Follow who they follow • Follow their followers • Follow their lists – Lists they curate – Lists they are Members Of
  • 7. Targeting Key Influencers on Twitter • Goal: Get key influencers to see & share your message • Challenge: Get the attention of busy influencers • Solution: – @Mention influencers by name. – Target people they read. – Add them to your Lists so you can find them whenever you need them.
  • 8. Facebook Targeting & Tagging • Influencers from Twitter are on Facebook, too. • Tagging notifies other people and organizations about your post • Tag people - your friends and fellow activists to alert them (if they are your friend or fan of your page); Ask your Facebook friends to share your content to their Facebook page • Tag pages – of key organizations, causes or celebrities • To tag – type the @ symbol followed by organization’s name. When the name comes up in the list, click on it.
  • 9. I’m Down with OPP (Other People’s Pages) Your Page Other targeted pages • Toggle to use Facebook as your page • Post your message on affinity pages • Vary the text of your posts to avoid being suspended for SPAM
  • 10. Promoted Facebook Page Wall Post • Occasionally pay for wall post promotions – $5 or $10 will dramatically increase exposure – Target fans of page (and friends of fans) – Target by interests – Use Facebook.com/Ads to nano-target promotions – Custom audiences • Only promote really good wall posts – Compelling content (infographics, photos, etc.) – Ask people to like your page and SHARE! • Target small audiences at a time
  • 12. Final Thought • You can target on social media, if you try. • But even when targeting, you will often be speaking to more people than just your targeted audience. • This creates a unique challenge that few people consider.
  • 13. TARGETING FOR IMPACT VIA SOCIAL MEDIA Reaching Key Communities about their Key Issues on their Preferred Network Alan Rosenblatt, Ph.D. Principal Digital & Social Media Strategy turner4D alan@turner4D.com @DrDigiPol THANK YOU