1. TARGETING FOR IMPACT
VIA SOCIAL MEDIA
Reaching the audiences you need with messages they want
Alan Rosenblatt, Ph.D.
Principal
Digital & Social Media Strategy
turner4D
alan@turner4D.com
@DrDigiPol
2. Which Social Network Serves My Goals?
sort
% of US
Adults Age Key Audience
Got News?
2018(2017) Comments
YouTube 73%
56% of 50+;
85-94% <49
Skews towards college+, (sub)urban,
wealthy; but still 59% rural
38% (+6)
Everyone watches YouTube, but not always on
YouTube.
Facebook 68%
55% of 50+;
80% <49
Skews less wealthy & less educated
than YouTube watchers
67% (-1)
Everyone still uses Facebook, but in many
different ways.
Twitter 24%
14% of 50+;
25-45% <49
Skews more educated: more urban 71% (-3)
Influencers share & collect information here;
agenda setting & message testing.
Instagram 35%
16% of 50+;
40-71% <49
Skews college+; urban 32%(+5)
Great image branding; restricted action
conversions. More popular among Hispanics
and Blacks than Whites.
LinkedIn 25%
1/4-1/3 of
under 64
50% of College Grads 30%(+7)
More traffic on the social feed than the job
feed for past few years
reddit
Skews young
(<50, esp.
<30) & male
(~70% of
users)
Skews educated & White 73%(+5)
Great early warning for breaking news and
conversation trends.
tumblr 29%(-10)
A window into what your teens are talking
about and more. Also, 84 IRA/Russian
accounts were deleted.
Pinterest 29% 41% of Women (16% of Men)
Its all about images linked to their respective
websites.
SnapChat 27%
7% of 50+;
25% of 30-49;
55-78% <30
29%(0)
Gab.ai
Where all the racists, bigots & anti-Semitic
people went after other social networks
suspended them.
WhatsApp 22%
49% of Latinos (21% of Blacks 14%
of Whites)
18%(-5) Very urban, but should it be?
3. Targeting Hashtag Communities on Twitter
• Goal: Get your message seen & shared by
hashtag communities
– Issue and identity groups
• Challenge: Get noticed over the noise in the
busiest hashtag communities
• Solution: Pairing busy & moderate hashtags
4. Finding Good Twitter Hashtags
• How often is it used?
– Busy – Large audience, noisy
– Moderate – Best hashtag
– Slow – No audience
• How many people are using it?
– Many people – Big public conversation
– 1 or 2 people – Private conversation
• What is the ratio of RTs:Tweets?
– Ideal for network effect
• Where do you find which hashtag to use?
– Twitter search
– RiteTag.com
6. Find Influencers to Follow:
List Diving on Twitter
Find an issue expert
• Follow who they follow
• Follow their followers
• Follow their lists
– Lists they curate
– Lists they are Members Of
7. Targeting Key Influencers on Twitter
• Goal: Get key influencers to see & share your
message
• Challenge: Get the attention of busy influencers
• Solution:
– @Mention influencers by name.
– Target people they read.
– Add them to your Lists so you can find them
whenever you need them.
8. Facebook Targeting & Tagging
• Influencers from Twitter are on Facebook, too.
• Tagging notifies other people and organizations about your
post
• Tag people - your friends and fellow activists to alert them (if
they are your friend or fan of your page); Ask your Facebook
friends to share your content to their Facebook page
• Tag pages – of key organizations, causes or celebrities
• To tag – type the @ symbol followed by organization’s name.
When the name comes up in the list, click on it.
9. I’m Down with OPP (Other People’s Pages)
Your Page
Other targeted pages
• Toggle to use Facebook as your page
• Post your message on affinity pages
• Vary the text of your posts to avoid being suspended for SPAM
10. Promoted Facebook Page Wall Post
• Occasionally pay for wall post promotions
– $5 or $10 will dramatically increase exposure
– Target fans of page (and friends of fans)
– Target by interests
– Use Facebook.com/Ads to nano-target promotions
– Custom audiences
• Only promote really good wall posts
– Compelling content (infographics, photos, etc.)
– Ask people to like your page and SHARE!
• Target small audiences at a time
12. Final Thought
• You can target on social media, if you try.
• But even when targeting, you will often be
speaking to more people than just your
targeted audience.
• This creates a unique challenge that few
people consider.
13. TARGETING FOR IMPACT
VIA SOCIAL MEDIA
Reaching Key Communities about their Key Issues on their Preferred Network
Alan Rosenblatt, Ph.D.
Principal
Digital & Social Media Strategy
turner4D
alan@turner4D.com
@DrDigiPol
THANK YOU